background image

How to manage  

your contacts

There are a few ways to add contacts to your  

phone directory.

To add a number from your 

redial list or your recent call list 

to your personal address book:

1.  Press the 

option softkey 

2.  Select 

add contact

3.   Delete the number from 

the 

name section using the 

delete arrow

4.  Add the name you want using 

the number keys

5.   Press the button by 

save 

– and then the name will 
appear in you recent call 
list. The name and number 
will also be saved to your 
personal address list, which 
can be accessed by pushing 
the 

directory button   

To add directly into the 

directory, where you can search, 

edit and delete contacts:

1.  Press the 

directory button  

2.  Press the softkey under the 

circles

3.   Select 

add and enter your 

contacts details and press 

save

The personal address book is local 
to your phone; by selecting this 
you can see all the contacts saved 
on it. You can call them from here, 
as well as edit and add entries. 

By selecting the 

options button 

you can search the contact list, 
delete and manage entries.

8

Summary of Contents for 6861

Page 1: ...Cisco IP Phone 6861 A guide to using your phone ...

Page 2: ...tents What s in the box 3 Set up your phone 4 Get to know your phone 5 How to handle calls 6 How to manage your contacts 8 Your problems solved 9 Make sure you can successfully call emergency services 10 2 ...

Page 3: ...1 including a handset with a separate coiled cable to connect into the handset and then into the phone Plug adaptor to connect the phone to the power Ethernet cable optional if you wish to connect your phone directly to the internet Quick start guide 3 ...

Page 4: ...e the WPS button on your Hub To type in your wi fi password Select wi fi profile and if your Hub is not listed click scan and it will appear Select your Hub and click down to highlight passphrase using the number keys type your wi fi password which is on the back of your Hub and click connect The phone will now connect to your wi fi Or To use the WPS button on your Hub Select wi fi type and it wil...

Page 5: ...d mute 7 Voice mail applications and directory 8 Volume 1 8 7 3 4 5 6 2 Line and feature buttons You can use the line and feature buttons to view calls access and use features Buttons light up to indicate the phone s status Green line is idle Red steady line is active or in use Red flashing line is on hold or there s an inbound call Amber steady line is unregistered it can t be used or or or or 5 ...

Page 6: ...er from your call history 1 Press the settings button 2 Select recents 3 Select type of call e g all calls 4 Choose the number you want and press call Tocallusingaheadset 1 Plug a headset into the headset port on the base of the phone 2 Enter a number using the key pad or contacts 3 Press headset Answeracall To answer a call just lift the handset or press the red flashing line or push the speakerp...

Page 7: ... of the ringer 1 Use the volume key to adjust the volume during a call 2 To adjust the ringer volume use the same key when the phone is not in use or when it is ringing End a call Simply hang up or press the endcall softkey If using speakerphone you can press the and if using a headset press the headset button To listen to voicemail Press the voicemail button and follow the voice prompts To change...

Page 8: ...cent call list The name and number will also be saved to your personal address list which can be accessed by pushing the directory button To add directly into the directory whereyoucansearch edit and delete contacts 1 Press the directory button 2 Press the softkey under the circles 3 Select add and enter your contacts details and press save The personal address book is local to your phone by selec...

Page 9: ...psat thestartoftheuserguidetoreconnect the phone to your Hub via wi fi Mybroadbandisconnectedand wi fi seems ok but I m still having issues What do Ido Turn the wi fi off and back on again using the menu this could recover the connection Press the settings button select network configuration then wi fi configuration and wi fi on Change to off and press set This will disconnect the wi fi After the ...

Page 10: ...e a 999 or 112 call from your phone number that s the address emergency services will see We don t update your address automatically So please tell us if you start using Cloud Voice in a different location You might not be able to make 999 or 112 calls when you internet network is down or during a power cut or if you re using Cloud Voice from an app 10 ...

Page 11: ...o time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2019 Registered office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 May 2020 11 ...

Reviews: