Brother RuggedJet RJ-2030 User Manual Download

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RJ-2030

RJ-2050

RJ-2140

RJ-2150

Before using this printer, be sure to read this User’s Guide.
We suggest that you keep this manual in a handy place for future
reference.

Version A

US ENG

User’s Guide

RJ-2030/RJ-2050/RJ-2140/RJ-2150

Summary of Contents for RuggedJet RJ-2030

Page 1: ...50 RJ 2140 RJ 2150 Before using this printer be sure to read this User s Guide We suggest that you keep this manual in a handy place for future reference Version A US ENG User s Guide RJ 2030 RJ 2050 RJ 2140 RJ 2150 ...

Page 2: ... in this manual if necessary Available Manuals You can download the latest manuals from the Brother Solutions Center at support brother com 1 Printed manual in the box 2 PDF manual on the Brother Solutions Center website Product Safety Guide 1 2 This guide provides safety information read it thoroughly before using your printer Quick Setup Guide 1 2 This guide provides basic information about usin...

Page 3: ...over to warp or dissolve resulting in an electrical shock or fire CAUTION RD Rolls use thermal paper therefore the color of the label and the printing may change or fade if exposed to sunlight or heat When using outdoors and when durability is important we DO NOT recommend using RD Rolls Depending on the area material and environmental conditions the label may unpeel or become permanently affixed ...

Page 4: ...ts magic marker ink permanent marker ink correction fluid carbon glue diazo sensitized paper hand lotion hair care products cosmetics water or sweat DO NOT touch the printer with wet hands DO NOT use folded wet or damp paper otherwise a paper misfeed or malfunction may occur DO NOT touch paper or labels with wet hands otherwise a malfunction may occur RD Roll Use only genuine Brother accessories a...

Page 5: ...ws 8 Windows 8 1 in this document represents all editions of Windows 8 1 Windows 10 in this document represents Windows 10 Home Windows 10 Pro Windows 10 Enterprise and Windows 10 Education Windows 10 in this document does not represent Windows 10 Mobile Windows 10 Mobile Enterprise or Windows 10 IoT Core Windows Server 2008 in this document represents all editions of Windows Server 2008 and Windo...

Page 6: ... Printer On or Off 12 Setting the Language of the LCD 12 Inserting the Paper or Label Roll 12 For RJ 2030 2050 12 For RJ 2140 2150 14 Cutting Roll Paper 16 Removing the Receipt Label Roll 17 For RJ 2030 2050 17 For RJ 2140 2150 18 Attaching the Belt Clip 19 Install Software to Your Computer or Mobile Device 21 Available Software 21 Installing the Printer Driver and Software When Using a Computer 2...

Page 7: ...djustment Tab 59 Display Settings Tab 60 Applying Setting Changes to Multiple printers 61 P touch Template Settings 62 P touch Template 62 P touch Template Settings Dialog Box 63 Paper Size Setup 65 Paper Size Setup Dialog Box 65 Distributing Paper Formats 70 Changing Settings When Printing from a Mobile Device 70 4 Other Functions 71 Printing the Printer Information 71 Mass Storage Mode 72 Descri...

Page 8: ...h Transfer Express 103 Transferring the Template to P Touch Transfer Manager 104 Saving the Template as a Transfer Package File pdz 105 Distributing the Transfer Package File pdz and P Touch Transfer Express to the User 107 Transferring the Transfer Package File pdz to Your Printer 108 9 How to Update P touch Software 111 Updating P touch Editor 111 Updating the Firmware 113 Section III Wireless n...

Page 9: ...n after Successful Installation 131 Security Software Problems 131 Checking the Operation of Network Devices 132 Error Messages from the Printer 132 15 Supported Protocols and Security Features 134 16 Network Terms and Information 135 Types of Network Connections and Protocols 135 Types of Network Connections 135 Configuring Your Printer for a Network 137 IP Addresses Subnet Masks and Gateways 137...

Page 10: ...Section I Basic Operations I Setting Up the Printer 2 Using the Printer 32 Changing the Printer Settings 34 Other Functions 71 Maintaining the Printer 74 ...

Page 11: ...ace cover 6 Battery cover 7 Battery latch 8 DC connector 9 Mini USB port 10 Battery compartment 11 Feed button OK button To feed the paper or print your printer settings 12 Menu button button 13 Power button Back button To turn your printer on off 14 LED indicator Setting Up the Printer 1 1 3 2 4 6 7 8 9 10 11 12 14 13 5 ...

Page 12: ...There is new data flashing Update of the data failed flashing Cannot communicate with the server 2 Wireless Direct icon RJ 2050 2140 2150 only 3 WLAN icon RJ 2050 2140 2150 only The network is connected correctly Your printer is searching for the network 4 Bluetooth icon RJ 2030 2050 2150 only 5 Battery level Indicates the remaining battery level Full Half Low Charging 6 Printer status 1 2 3 4 6 5...

Page 13: ...or or Indicator is flashing in the color shown Indicator is off Indicator status Condition Power off Charging complete when power is turned off Battery level one third or more Charging complete when power is turned on Charging Program transfer failed Battery level low Battery level empty Wrong media error Cover open error System error Mass storage error Communication error WPS connection error Mem...

Page 14: ...option Execute a file stored in the mass storage area If you press this button while the printer is running in mass storage mode you can execute a command file stored in the mass storage area see Mass Storage Mode on page 72 Feed button OK button function Operation Feed the paper When the paper type is set to Die cut Label RJ 2140 2150 only or Media With Marks Press the Feed button to automaticall...

Page 15: ... battery cover 2 Insert the battery into the battery compartment until the battery latch locks into place Make sure that the terminal end of the battery is facing inwards and oriented correctly as shown Do NOT use excessive force to install the battery 1 Battery latch 3 Close the battery cover and then move the battery cover lock to the lock position 1 ...

Page 16: ... the Battery 1 1 Move the battery cover lock to the unlock position and then open the battery cover 2 While pushing the battery latch remove the battery 3 Close the battery cover and then move the battery cover lock to the lock position ...

Page 17: ...compatible Brother AC adapter PA AD 600A and AC power cord to connect the printer to an AC power outlet see Recharging the Battery Using the AC Adapter Optional on page 9 or use the Brother compatible car adapter to connect the printer to a DC power outlet see Recharging the Battery Using the Car Adapter Optional on page 10 Note The LED indicator light is orange when the battery is charging When t...

Page 18: ...e cover and connect the AC adapter to your printer 3 Connect the AC power cord to the AC adapter 4 Connect the AC power cord to a nearby AC power outlet 100 240 VAC 50 60 Hz 1 AC adapter 2 AC power cord Note The AC adapter and AC power cord are optional accessories When purchasing purchase the adapter and power cord appropriate for the region where the printer will be used 1 2 ...

Page 19: ... the printer 2 Connect the car adapter to the vehicle s 12 V DC power outlet 3 Open the interface cover and connect the car adapter to your printer 1 Car adapter Note The car adapter is an optional accessory Recharging the Battery Using the Battery Charger Optional 1 When you use an AC power outlet up to four battery chargers can be connected together for charging at the same time For more informa...

Page 20: ...n 32 F and 104 F 0 C and 40 C and try charging again If you use your printer when both the battery is installed and the AC adapter or car adapter is connected charging may stop even if the battery is not fully charged Rechargeable Li ion Battery Characteristics 1 To ensure the highest performance and longest life from the battery Do not use or store the battery in a location exposed to extreme hig...

Page 21: ... select the Settings menu and then press the OK button 2 Select Language and then press the OK button 3 Select a language and then press the OK button Inserting the Paper or Label Roll 1 For RJ 2030 2050 1 1 Pull the cover open lever in the direction shown to open the media roll compartment cover 1 Cover open lever 2 Insert the media roll into the media roll compartment with the roll feeding from ...

Page 22: ... 13 1 Important The thermal sensitive side must be on the outside of the roll and installed as shown to print correctly 3 Close the media roll compartment by pressing down on the center of the cover until it locks into place ...

Page 23: ...th roll guides outwards Insert the media roll into the media roll compartment with the roll feeding from the bottom as shown Important Make sure that both roll guides are correctly positioned to prevent the media roll from moving sideways The thermal sensitive side must be on the outside of the roll and installed as shown to print correctly 1 Roll guide adjustment lever 2 Roll guide 3 Print surfac...

Page 24: ...ositioned straight in the media roll compartment 4 Close the media roll compartment by pressing down on the center of the cover until it locks into place Note When using die cut label RJ 2140 2150 only press the Feed button after inserting the media roll The printer will adjust the label to the correct starting position Important Use genuine Brother media ...

Page 25: ...1 Cutting Roll Paper 1 To cut roll paper use the printer s tear bar Pull one edge of the ejected paper up and towards the other edge diagonally 1 Tear bar WARNING The tear bar is sharp To avoid injury do not touch the tear bar 1 ...

Page 26: ...t Label Roll 1 For RJ 2030 2050 1 1 Pull the cover open lever in the direction shown to open the media roll compartment cover 2 Remove the roll Note It is not necessary to adjust the roll holder once it is correctly adjusted to the media roll width ...

Page 27: ...edia roll compartment cover 2 While pushing the roll release lever tilt one of the roll guides slightly and then remove the roll The roll can be removed without changing the position of the roll guides Do not forcefully tilt the roll guides too far Otherwise the roll guides could break 1 Roll release lever 1 1 2 ...

Page 28: ...ing the included belt clip Follow the instructions below to attach the clip to the printer and your belt You can attach the included clip to your printer and secure it to your belt 1 Secure the belt clip to the rear of your printer using the Phillips head screws as shown 1 Belt clip 2 Phillips screw 2 1 ...

Page 29: ...nt Make sure you attach the belt clip securely to your printer There is a risk of injury or damage if the belt clip is not attached securely and your printer falls Turn the clip as shown to lock the belt clip Turn the clip to the left or right to unlock the belt clip ...

Page 30: ...ter Device Settings P touch Template Setting Tool Allows you to configure the P touch Template settings P touch Template provides functions for inserting data from a device such as a barcode reader connected to the printer into text and barcode objects in layouts saved on the printer useful for printing templates and barcodes 3 P touch Editor Allows you to design custom documents store templates c...

Page 31: ...e printer via a network 8 BRAdmin Light Allows you to configure the initial settings of network connected printers 9 BRAgent Allows you to manage printers in different segments and send data to the PC on which BRAdmin Professional is installed A segment is the area managed by a single router 10 Web Based Management Allows you to use a standard web browser to manage a printer on your network using ...

Page 32: ...software you want in the installer s software selection window Software RJ 2030 RJ 2050 RJ 2140 RJ 2150 Features 1 Mobile Transfer Express Android only Mobile Transfer Express is an application that allows you to use a mobile device to transfer files templates databases and images which were prepared using P touch Transfer Manager Windows version to a printer 2 AirPrint For Apple device AirPrint a...

Page 33: ...nnecting Using Bluetooth RJ 2030 2050 2150 Only on page 25 Wireless LAN connection See Connecting Using Wi Fi RJ 2050 2140 2150 Only on page 26 Connecting Using USB 1 1 Before connecting the USB cable make sure that the printer is turned off 2 Connect the printer end of the USB cable to the mini USB port on the side of the printer 3 Connect the other end of the USB cable to the USB port on the com...

Page 34: ... hardware and software Use this procedure to pair the printer with the computer using the Bluetooth management software 1 Press the Menu button to select the Bluetooth menu and then press the OK button Select On 2 Use your Bluetooth management software to discover the printer Bluetooth communication is now available Note You can also change the printer s network settings using the Communication Se...

Page 35: ...ur computer and click the Communication Settings button Confirm that Wireless Direct is selected for Selected Interface in the General tab See Communication Settings on page 37 for more information on the Communication Settings 2 On your printer press the Menu button to select the WLAN menu and then press the OK button Set On Off to On 3 Use your computer or mobile device to select the SSID of you...

Page 36: ...about three seconds The LED indicator starts blinking in green 3 While pressing the Power button press the Feed button twice 4 Release the Power button Note To achieve the best results with normal everyday document printing use the printer as close to the Wi Fi access point router as possible with minimal obstructions Large objects and walls between the two devices as well as interference from oth...

Page 37: ... the WLAN icon appears on your printer s LCD Computers and mobile devices that are on the same network as the printer will have access to the printer Note To change any other network settings use the Printer Setting Tool see Changing the Printer Settings on page 34 To connect your mobile device to the Wi Fi access point router select the SSID and enter the password of the Wi Fi access point router...

Page 38: ...he WPS button on your Wi Fi access point router 4 On your printer press the Menu button to select the WLAN menu and then press the OK button 5 Press the button to select the WPS menu and then press the OK button 6 Select Start and then press the OK button When the connection is established the WLAN icon appears on your printer s LCD Computers and mobile devices that are on the same network as the ...

Page 39: ...tes the first parameter with the up arrow and the last parameter with the down arrow If the last parameter is selected pressing scrolls to the first parameter Displaying the Media Information 1 1 Press the Menu button to select the Media menu and then press the OK button Setting the LCD Contrast 1 1 Press the Menu button to select the Settings menu and then press the OK button 2 Select LCD Contras...

Page 40: ...ver in advance using Communication Settings in the Printer Setting Tool For more information see Communication Settings on page 37 This item appears when the FTP server is set and updated files are available 1 Press the Menu button to select the Update menu and then press the OK button 2 Select Start and then press the OK button When the update starts Receiving or Downloading appears on the LCD ...

Page 41: ...n the printer off Note When turning the printer off keep the battery installed until the LCD turns off To print a JPEG image without using the printer driver see JPEG Printing on page 73 Making Prints Lighter or Darker 2 You can make prints lighter or darker by adjusting the print density setting in the Device settings see Device Settings on page 52 When using the battery changing the print densit...

Page 42: ...rint RJ 2050 2140 2150 only For more information see the AirPrint Guide Visit your model s Manuals page on the Brother Solutions Center at support brother com to download the guide A software development kit SDK is also available Visit the Brother Developer Center www brother com product dev index htm ...

Page 43: ... install the printer driver For more information see Install Software to Your Computer or Mobile Device on page 21 Important The Printer Setting Tool is available only with compatible printers Before Using the Printer Setting Tool 3 Make sure a fully charged battery is installed Make sure the printer driver has been installed correctly and you can print Connect this printer to a computer with a US...

Page 44: ...Start button select All apps and then click Brother Label Mobile Printer Printer Setting Tool The main window appears 1 Printer Lists the connected printers 2 Communication settings Specify wireless LAN RJ 2050 2140 2150 only and Bluetooth RJ 2030 2050 2150 only communication settings 3 Device settings Specifies printer device settings such as power settings and printer settings Settings can also ...

Page 45: ...the drop down list 4 Select the setting you want to change and then specify or change the settings in the dialog box For more information on the settings dialog boxes see Communication Settings on page 37 Device Settings on page 52 P touch Template Settings on page 62 or Paper Size Setup on page 65 5 Click Apply Exit in the settings dialog box to apply the settings to the printer 6 Click Exit in t...

Page 46: ...and the settings can no longer be specified or changed Settings in a tab where appears will not be applied to the printer even if Apply is clicked In addition the settings in the tab will not be saved or exported when the Save in Command File or Export command is executed To apply the settings to the printer or save or export them make sure you clear the check box 2 Items When Current Status is se...

Page 47: ... window of the Printer Setting Tool Important Settings are not applied to printers if Exit is clicked without clicking the Apply button after changing settings 10 Apply Applies the settings to the printer To save the specified settings in a command file select Save in Command File from the drop down list The saved command file can be used with the mass storage mode to apply the settings to a print...

Page 48: ... not saved Important The following information is not saved with the command file Node name IP address subnet mask and default gateway when the IP address is set to STATIC The saved communication settings commands are intended to be used only for applying settings to a printer To apply the settings to the printer using this command file use the mass storage mode Saved command files contain authent...

Page 49: ...ort The settings in the selected file appear in the settings display change area Note All settings such as wireless settings or TCP IP settings can be imported except for node names Only profiles that are compatible with the selected printer can be imported If the imported profile s IP address is set to STATIC change the IP address of the imported profile if needed so that it does not duplicate th...

Page 50: ...displayed in the Current Status pane Note If the model of the connected printer is different from that of the printer shown in the Printer drop down list the settings available on all tabs change to match the connected printer 7 Change Node Name Bluetooth Device Name Allows renaming a node 8 Reset to Default Communication Settings Returns the communication settings to their factory settings 9 Disp...

Page 51: ...the printer is turned on Select On by Default Off by Default or Keep Current State 2 Selected Interface Select Infrastructure or Ad hoc Infrastructure and Wireless Direct or Wireless Direct 3 Bluetooth on Power On Specifies the conditions for connecting via Bluetooth when the printer is turned on Select On by default Off by default or Keep Current State 1 2 3 ...

Page 52: ... 43 3 IPv6 3 1 IPv6 usage Select Enable or Disable 2 Priority on IPv6 address Select to give priority to an IPv6 address Remote Update RJ 2050 2140 2150 only 3 1 IP Address of FTP server Type the FTP server address 1 2 1 3 4 5 6 2 ...

Page 53: ...th the user name you entered in the Username field 5 Path Type the path to the folder on the FTP server where you want to download the update file from 6 Setting file name Specifies the update file name on the FTP server Log 1 Log storage Select whether to export the update log to the FTP server 2 Log storage path of FTP server Type the path to the folder on the FTP server where you want to export...

Page 54: ...CP RARP or STATIC 2 IP Address Subnet Mask Gateway Specify the various values You can type these settings only when the IP address is set to STATIC 3 DNS Server Method Select AUTO or STATIC 4 Primary DNS Server IP Address Secondary DNS Server IP Address You can type these settings only when the DNS server is set to STATIC 1 2 3 4 ...

Page 55: ...ecifies a permanent IPv6 address 2 Enable this address Enables the specified static IPv6 address 3 Primary DNS Server IPv6 Address Secondary DNS Server IPv6 Address Specifies the DNS server IPv6 addresses 4 IPv6 Address List Displays the list of IPv6 addresses 1 2 4 3 ...

Page 56: ...y when WEP is selected as the encryption mode 6 Passphrase You can specify a setting only when WPA WPA2 PSK is selected as the authentication method 7 User ID Password You can specify settings only when LEAP EAP FAST PEAP EAP TTLS or EAP TLS is selected as the authentication method In addition with EAP TLS it is not necessary to register a password but a client certificate must be registered To re...

Page 57: ...r is configured to connect to the network specify the certificate by accessing the printer from a web browser For more information on using a web browser see Web Based Management on page 120 Authentication Method Encryption Mode Open System None WEP Authentication Method Encryption Mode Open System None WEP Shared Key WEP WPA WPA2 PSK TKIP AES AES LEAP CKIP EAP FAST NONE TKIP AES AES EAP FAST MS C...

Page 58: ... key 63 characters or fewer you want to use in the Wireless Direct mode You can only specify a setting when STATIC is selected for SSID Network Key Generation Note The factory default SSID is DIRECT _RJ XXXX and password is 205 for RJ 2050 214 for RJ 2140 or 215 for RJ 2150 is the last five digits of the serial number You can find the serial number label on the back of the printer 3 Channel Specif...

Page 59: ...erable Not Discoverable 2 Change PIN code If this check box is selected you can change the PIN code 3 Display the PIN code on screen If this check box is selected your computer displays the PIN by default 4 Request Secure Simple Pairing SSP settings during pairing If this check box is selected pairing can be performed using the printer buttons for devices that are compliant with Bluetooth 2 1 or l...

Page 60: ...first printer are applied to the second printer Note We recommend selecting the Automatically restart the printer after applying new settings check box when configuring the first printer so that you can confirm that a connection with the wireless access point router can be correctly established with the settings For more information see Communication Settings on page 37 4 Repeat steps 1 3 for all ...

Page 61: ...yed If the current settings could not be retrieved the previous settings are displayed If the current settings could not be retrieved and previous settings have not been specified this tool s factory settings are displayed Settings Dialog Box 3 1 Menu Bar Select a command contained in each menu from the list 2 Printer Specifies the printer whose device settings are to be configured If only one pri...

Page 62: ...ed 5 Current Settings Retrieves the settings from the currently connected printer and displays them in the dialog box Settings will also be retrieved for parameters on tabs with 6 Parameters Displays the current settings 7 Exit Exits Device settings and returns to the main window of the Printer Setting Tool 8 Apply Applies the settings to the printer To save the specified settings in a command fil...

Page 63: ...ays the current settings 3 Save Settings in Command File Saves the specified settings in a command file Performs the same operation as when Save in Command File is selected from the Apply drop down list 4 Import Imports the exported file 5 Export Saves the current settings in a file 6 Save Print Log in File Saves the print log in a file in the CSV format 6 7 13 12 11 10 14 8 9 1 2 3 4 5 ...

Page 64: ...l printer settings to factory settings 10 Reset only Device settings Resets the settings that can be changed in the Device Settings to factory settings 11 Delete Template and Database Deletes the templates and databases stored in the printer 12 Delete Print Log Deletes the print log stored in the printer 13 Option Settings If the Do not display an error message if the current settings cannot be re...

Page 65: ... can get a longer life from the battery 3 Command Mode Select the printer s command format Available settings Raster ESC P P touch Template CPCL emulation CPCL Line Print emulation 4 Text Direction Select the printing orientation Available settings Normal Inverted 180 Degrees This setting is applied only if the printer driver is not used If the printer driver is used the setting specified in the d...

Page 66: ... Label Width Printing Reference Point Adjustment Along Label Length Adjust the position of the reference point point of origin for printing This corrects printing misalignments resulting from differences in printer models or from the fixed margins of some applications The reference point cannot be adjusted for raster printing 9 Tear Adjust Adjust the tear bar tear off position for paper media Avai...

Page 67: ...operation panel button is pressed Available settings On Off 4 Serialize Mode Select whether or not to serialize from the last number printed Available settings Cont From Last From Starting 5 Save Printer Print Log Select whether or not to save the printer s print log If Disable is selected Tools Save Print Log in File cannot be enabled Available settings Enable Disable 6 Print Data after Printing ...

Page 68: ...recision of the sensor that detects the gaps spacing for die cut labels Available settings 2 2 Luminescence Adjustment Adjust the amount of light emitted by the transmissive gap sensor Available settings 2 2 2 Media Sensor Reflective Bar The following reflective black mark sensor parameters can be adjusted Mark Detection Sensitivity Adjust the precision of the sensor that detects the black marks A...

Page 69: ...y differ depending on the printer model being used If the selected language cannot be used for the LCD the display language will not be changed Make sure that the LCD can display the selected language 2 LCD Contrast Select the brightness of the LCD Available settings 2 2 3 Backlight Timeout Specify the amount of time of inactivity that passes before the backlight of the LCD turns off automatically...

Page 70: ...y connected printer from the Printer drop down list 3 Click Apply The same settings that were applied to the first printer are applied to the second printer 4 Repeat steps 1 3 for all printers whose settings you want to change Note To save the current settings in a file click File Export The same settings can be applied to another printer by clicking File Import and then selecting the exported set...

Page 71: ...ns Basic operations 3 Preset template printing If frequently used templates are stored in the printer they can be reprinted by simply scanning the barcode for each template Barcode printing A barcode scanned with the barcode reader can be printed with the protocol and size of a previously created template Database assisted template printing By linking objects in a template to a database then scann...

Page 72: ...a in a file Between 1 and 20 characters can be specified 4 Trigger for P touch Template Printing You can specify a trigger to begin printing from a number of options Command Character Printing starts when the command character specified here is received Data Insertion into All the Objects Printing starts when the delimiter for the last object is received Received Data Size Printing starts when the...

Page 73: ...ne in a text object One of the following four line feed codes can be selected or 1 to 20 characters can be specified as the line feed code Available settings CR 0D 0A 0A 0D 10 Replace FNC1 11 Number of Copies Set the number of copies A number between 1 and 99 can be specified 12 Give priority to print quality Select the print quality setting If this check box is selected priority is given to the p...

Page 74: ...the New dialog box and register a new paper format For details see New Dialog Box on page 67 Important Do not register a paper size that has already been registered to avoid incorrect print results To use paper of the same size as one that is currently registered select the size you want from the Currently Registered Paper Sizes list in the Paper Size Setup dialog box and then change and overwrite...

Page 75: ... an operation Click Register Paper Size With Printer to register the settings for the selected paper format in your printer Click Save in Command File to export the paper settings as a command file The file extension is bin Note When the paper format is registered with the printer and Exit is clicked the Paper Size Setup dialog box appears with the added paper size in the Currently Registered Pape...

Page 76: ...etailed settings Specify details for the paper format to be added 4 Advanced Printing Adjustments Click this button to display the Advanced Printing Adjustments dialog box and make advanced printing adjustments for each paper format For details see Advanced Printing Adjustments Dialog Box on page 68 5 Cancel Cancels the settings and closes the dialog box The settings will remain unchanged 6 Add Cl...

Page 77: ...ettings 0 39 to 0 39 10 0 mm to 10 0 mm 3 Energy Rank Select a setting when it is necessary to adjust the amount of heat energy from the print head for example with special paper Note When using Premium Receipt Paper select RD 2 00 50 mm in the Paper Size Setup dialog box click the Edit button and then set Energy Rank to 4 in the Advanced Printing Adjustments dialog box When using Standard Receipt...

Page 78: ...ive Bar Adjust the precision with which the reflective black mark sensor detects black marks and the amount of light emitted by the sensor Settings can be specified when Paper Types is set to Media With Marks Note Because the settings for Media Sensor Reflective Bar in the Device settings dialog box See Sensor Adjustment Tab on page 59 will have an effect specify appropriate values Example of the ...

Page 79: ...r205ed txt bsr205ed ptd pdt3737 bin RJ 2140 bsr214ed txt bsr214ed ptd pdt3837 bin RJ 2150 bsr215ed txt bsr215ed ptd pdt3937 bin 2 Save bsr203ed txt bsr205ed txt bsr214ed txt or bsr215ed txt in any location on the recipient s computer 3 At the recipient s computer click Import The paper formats are replaced with the imported ones Changing Settings When Printing from a Mobile Device 3 If using a mob...

Page 80: ... which items will be printed see Device Settings on page 52 The node name appears in the Printer Settings The default node name is BRWxxxxxxxxxxxx xxxxxxxxxxxx is based on your printer s MAC Address Ethernet Address This operation can also be performed using the Printer Setting Tool 1 Make sure that a roll of receipt paper has been loaded and the media roll compartment cover is closed 2 Turn on th...

Page 81: ...erating instructions for the computer or device s operating system for information about displaying the mass storage area 4 Drag and drop the file you want to copy to the mass storage area 5 Press the Menu button The command file is executed The message Receiving appears on the LCD 6 After the file has been executed the message Mass Storage appears on the LCD 7 To turn mass storage mode off turn t...

Page 82: ...inted Limited to files with the jpg extension The maximum file size is 5 MB 2 38 MB when the mass storage feature is used The maximum resolution is as follows Height Width 8000 432 dots If these limits are exceeded the data received by the printer will be discarded and not printed Print is at 1 pixel 1 dot This printer performs binary processing simple binary to print the image The image is printe...

Page 83: ...onments may require carrying maintenance out more frequently for example dusty environments Print Head Maintenance 5 Wipe the print head with a dry lint free cloth moistened with isopropyl alcohol or ethanol Carry out the maintenance frequently 1 Print head Maintaining the Printer 5 1 ...

Page 84: ...rinter 75 5 Roller Maintenance 5 Wipe the roller with a dry lint free cloth moistened with isopropyl alcohol or ethanol After cleaning the roller make sure that no lint or other material remains on the roller 2 Roller 2 ...

Page 85: ...Exit Slot Maintenance 5 If adhesive accumulates at the paper exit slot and media becomes jammed or if the paper exit slot becomes dirty clean the paper exit slot with a cloth slightly moistened with isopropyl alcohol 3 Paper exit slot 3 ...

Page 86: ...Section II Application II How to Use P touch Editor 78 How to Use P touch Transfer Manager P touch Library 87 Transferring Templates with P touch Transfer Express 103 How to Update P touch Software 111 ...

Page 87: ...itor starts select whether you want to create a new layout or open an existing layout For Windows 10 From the Start button select All apps and click P touch Editor 5 1 under Brother P touch or double click P touch Editor 5 1 on the desktop When P touch Editor starts select whether you want to create a new layout or open an existing layout Note You can also start P touch Editor using shortcuts if y...

Page 88: ...New Layout or click New Layout and then click 2 To create a new layout using a preset layout double click a category button or select a category button and then click 3 To connect a pre set layout to a database select the check box next to Connect Database 4 To open an existing layout click Open 2 1 4 3 ...

Page 89: ...Print icon Configure the print settings in the Print screen before printing Professional mode 6 This mode allows you to create layouts using a wide range of advanced tools and options The Professional mode screen is explained below You can print by selecting Print from File in the menu bar or by clicking the Print icon A Configure the print settings in the Print screen before printing In addition ...

Page 90: ...ode allows you to capture all or a portion of your computer screen content print it as an image and save it for future use 1 Click the Snap mode selection button The Description of Snap mode dialog box appears 2 Click OK The Snap mode palette appears ...

Page 91: ...the Start menu click All Programs Brother P touch P touch Editor 5 1 For Windows 8 Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click P touch Editor 5 1 on Apps screen or double click P touch Editor 5 1 on the desktop For Windows 10 From the Start button select All apps and then click P touch Editor 5 1 under Brother P touch or double click P touch Editor 5 1 on the desktop 2 When the Ne...

Page 92: ...ng displays the cursor so text can be typed in 6 After inserting the text click the text box to move it within the template 7 Repeat steps 5 and 6 to enter text and arrange the layout After entering text click File Save as on the menu bar and then specify the file name for saving the data 1 2 ...

Page 93: ...and Time Properties dialog box Select settings for the format of the text you want to insert Important The date and time inserted into the label will be printed using the printer s default character size Because the character size is determined by the size of the date and time object adjust the object to the size you want in P touch Editor 5 1 before transferring the label layout to the printer ...

Page 94: ...or Help 1 Prepare a database file in advance Note Files saved as XLS XLSX MDB CSV TXT and ACCDB formats can be used as databases Only one database can be linked to a single template A maximum of 65 000 records can be created in that database The total size of templates and databases is limited to 12 MB 2 In P touch Editor 5 1 open the template to be linked to the database 3 On the menu bar click F...

Page 95: ...n will be linked to which object and then click OK 5 The template and database will be linked and the main window appears Click the database row to be selected to display the label with the text replaced Finally transfer the created template to the printer using P touch Transfer Manager For details see Using P touch Transfer Manager on page 88 ...

Page 96: ...can transfer templates and other data by using one of the following methods Via USB For more information see Transferring Templates or Other Data from the Computer to the Printer on page 91 Via a network To transfer the templates and other data via a network use P touch Transfer Manager or BRAdmin Professional BRAdmin Professional can be downloaded from our website P touch Library 7 This program a...

Page 97: ... Transfer When P touch Transfer Manager starts the main window appears Note The following method can also be used to start the P touch Transfer Manager For Windows Vista Windows 7 Windows Server 2008 Windows Server 2008 R2 From the Start button click All Programs Brother P touch P touch Tools P touch Transfer Manager 2 2 For Windows 8 Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click P ...

Page 98: ...ta will be transferred to When you select a printer only the data that can be sent to the selected printer is displayed in the data list 4 Folder list Displays a list of folders and printers When you select a folder the templates in the selected folder are displayed in the template list If you select a printer the current templates and other data stored in the printer are displayed 5 Template list...

Page 99: ...ect BLF for the filename extension when transferring the data using Wi Fi Select PDZ when transferring the data using USB The available interfaces differ depending on your model Backup Only for P touch Transfer Manager Retrieves the templates and other data saved in the printer and saves it on the computer Open Opens the selected template Print Only for P touch Library Prints the selected template...

Page 100: ...er icon in the folder view If you select the printer in the folder view the current templates and other data stored in the printer appear Note If a printer is disconnected or offline it is not listed in the folder view Before transferring data check that the computer and the printer are correctly connected using a USB cable or a wireless connection and that the printer is on 3 Select the printer t...

Page 101: ... transfer and place it in the new folder Transfer Function Specification Data type Maximum number of transferable items Restriction details Template 255 Each template can contain a maximum of 255 objects Database 255 Only csv files can be transferred Each csv file can contain a maximum of 65000 records Image User defined character 255 Only bmp files can be transferred Monochrome bmp files are reco...

Page 102: ...space that is displayed in Memory byte may be different from the actual available space You can view the templates and other data by selecting the folder in the Configurations folder selecting All Contents or by selecting one of the categories under Filter such as Layouts When transferring multiple templates or other data drag all the files that you want to transfer and place them in the new folde...

Page 103: ...the new template will overwrite the old one You can confirm the templates key number assignments saved in the printer by backing up the templates or other data see Backing up Templates or Other Data Saved in the Printer on page 96 If the printer memory is full remove one or more templates from the printer s storage memory see Backing up Templates or Other Data Saved in the Printer on page 96 7 To ...

Page 104: ...A confirmation message appears Note You can also transfer individual items to the printer without adding them to a folder Select the template or other data that you want to transfer and then click Transfer Multiple items and folders can be selected and transferred in one operation 9 Click OK The selected templates folders or other data are transferred to the printer ...

Page 105: ...able to be transferred to another printer model 1 Connect the computer and the printer and turn the printer on The printer model name is displayed in the folder view If you select a printer in the folder view the current templates and other data stored in the printer are displayed 2 Select the printer to back up from and then click Backup A confirmation message appears 3 Click OK A new folder is c...

Page 106: ...nter Important This feature is only available when the computer and printer are connected via USB 1 Connect the computer and the printer and switch the printer s power On The printer model name is displayed in the folder view 2 Right click the printer and then select Delete All A confirmation message appears 3 Click OK All templates and other data saved in the printer are deleted ...

Page 107: ...then select the template to save Note You can select multiple templates at the same time 3 Click File Save Transfer File Important The Save Transfer File button appears only if the printer is disconnected from the computer or offline Note If you click Save Transfer File after selecting Configurations all templates in the folder are saved as the Transfer file blf or Transfer Package file pdz You ca...

Page 108: ...Start button select All apps and then click P touch Library 2 2 under Brother P touch When P touch Library starts the main window appears Main window 7 1 Menu bar Provides access to all available commands which are grouped under each menu title File Edit View Tool and Help according to their functions 2 Toolbar Provides access to frequently used commands 3 Folder list Displays a list of folders Wh...

Page 109: ...starts and lets you edit the template Note The program that starts depends on the type of file that is selected For example if you select a P touch Template P touch Editor starts Explanations of the Toolbar Icons Icon Button name Function Open Opens the selected template Print Only for P touch Library Prints the selected template with the printer Search Allows you to search for templates or other ...

Page 110: ...tes 7 Select the template you want to print and then click Print The template is printed using the connected printer Searching for Templates or Other Data 7 You can search for templates or other data registered to P touch Library 1 Click Search The Search dialog box appears ...

Page 111: ...t Tools Options 2 In the Options dialog box click Registration Settings in the General tab 3 Select the timing for registering templates created with P touch Editor and then click OK Settings Details Multiple Parameters Determines how the program searches when multiple criteria are specified If you select AND the program searches for files that satisfy all of the criteria If you select OR the prog...

Page 112: ...tten with the new one Valid only when the printer is connected via USB Preparing P touch Transfer Express 8 The user must prepare P touch Transfer Express for transferring templates to the printer Important P touch Transfer Express is developed in English 1 The latest P touch Transfer Express can be downloaded from the following website install brother Select your region country Product Search Dow...

Page 113: ...ch Tools P touch Transfer Manager 2 2 to start P touch Transfer Manager then dragging the lbx file to the P touch Transfer Manager window For Windows 8 Windows 8 1 Windows Server 2012 Windows Server 2012 R2 The template can also be transferred to P touch Transfer Manager by clicking P touch Transfer Manager 2 2 on Apps screen to start P touch Transfer Manager then dragging the lbx file to the P to...

Page 114: ...ate as a Transfer Package File pdz 8 To create a file in a format recognized by P touch Transfer Express save the template as a Transfer Package file pdz 1 In the folder view select Configurations 2 Select the template you want to distribute Multiple templates can be selected ...

Page 115: ...File was clicked while either Configurations or a created folder is selected all templates in the folder are saved as the Transfer Package file pdz Multiple templates can be combined into a single Transfer Package file pdz 4 Type in the name and then click Save The template is saved as a Transfer Package file pdz ...

Page 116: ...touch Transfer Express downloaded it is not necessary for the administrator to send the Transfer Express folder to the user In this case the user can simply move the distributed Transfer Package file to the downloaded folder and then double click PtTrExp exe 1 Move the Transfer Package file pdz to the downloaded folder 2 Distribute all files in the downloaded folder to the user ...

Page 117: ...nsfer the Transfer Package file pdz to the printer Important Do not turn off the power when transferring templates 1 Turn on the printer 2 Using a USB cable connect the printer to the computer 3 Double click PtTrExp exe which was received from the administrator 4 When there is a single Transfer Package file pdz within the folder containing PtTrExp exe click Transfer The transfer of the Transfer Pa...

Page 118: ...uch Transfer Express 109 8 When there are either multiple or no Transfer Package files pdz within the folder containing PtTrExp exe click Browse Select the Transfer Package file you want to transfer and then click Open Click Transfer ...

Page 119: ...Transferring Templates with P touch Transfer Express 110 8 Click Yes The transfer of the Transfer Package file begins 5 Click OK The transfer of the Transfer Package file is completed ...

Page 120: ...ktop Do not turn off the power when transferring data or updating firmware Updating P touch Editor 9 1 For Windows Vista Windows 7 Windows Server 2008 Windows Server 2008 R2 Double click the P touch Update Software icon Note The following method can also be used to start the P touch Update Software Click the Start button and then select All Programs Brother P touch P touch Update Software For Wind...

Page 121: ...h Software 112 9 2 Click the Computer software update icon 3 Select the Printer and Language select the check box next to P touch Editor and then click Install 4 A message appears to indicate the installation has finished ...

Page 122: ...2 Double click the P touch Update Software icon Note The following method can also be used to start the P touch Update Software Click the Start button and then select All Programs Brother P touch P touch Update Software For Windows 8 Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click P touch Update Software on Apps screen or double click P touch Update Software on the desktop For Windows...

Page 123: ...guage select the check box next to the firmware to be updated and then click Transfer Important Do not turn off the printer or disconnect the cable while the data is being transferred 6 Check the content to be updated and then click Start to begin the update The download of the software starts Note Do not turn off the printer during the update process ...

Page 124: ...Section III Wireless network RJ 2050 2140 2150 Only III Introduction 116 Changing Your Printer s Network Settings 117 Web Based Management 120 ...

Page 125: ...hared on an IEEE 802 11b g n wireless network using the internal network print server The print server supports various functions and methods of connection on a network supporting TCP IP depending on the operating system you are running Introduction 10 ...

Page 126: ...onal utility available as a download from the Brother Solutions Center at support brother com If you are using firewall anti spyware or antivirus software temporarily disable them When you are sure that you can print re enable them The node name appears in the current BRAdmin Light window The default node name of the print server in the printer is BRWxxxxxxxxxxxx xxxxxxxxxxxx is based on your prin...

Page 127: ...e a DHCP BOOTP RARP server the device appears as Unconfigured in the BRAdmin Light utility screen 4 Select STATIC for the Boot Method Enter the IP Address Subnet Mask and Gateway if needed of your print server 5 Click OK 6 With a correctly programmed IP address the Brother print server appears in the device list ...

Page 128: ...Professional is a utility for more advanced management of network connected Brother devices This utility can search for Brother products on your network and show the device status from an easy to read Explorer style window that changes color to represent the status of each device Note Please use the latest version of the BRAdmin Professional utility available as a download from the Brother Solutio...

Page 129: ...ormation Display software version information of the printer and print server Change network and printer configuration details Note We recommend Microsoft Internet Explorer 7 0 or later or Firefox 25 0 1 or later Please make sure that JavaScript and cookies are always enabled in whichever browser you use To use Web Based Management your network must use TCP IP and the printer and computer must hav...

Page 130: ...e of the print server You can find the NetBIOS name on the printer settings page The NetBIOS name assigned is the first 15 characters of the node name and by default it appears as BRWxxxxxxxxxxxx where xxxxxxxxxxxx is the Ethernet address 2 You can now change the print server settings Note Setting a password We recommend setting a login password to prevent unauthorized access to the Web Based Mana...

Page 131: ...Section IV Appendix IV Product Specifications 123 Troubleshooting 125 Supported Protocols and Security Features 134 Network Terms and Information 135 ...

Page 132: ...r 2 1 EDR Supported profiles SPP OPP BIP HCRP Ver 2 1 EDR Supported profiles SPP OPP BIP HCRP Supported protocol iAP Ver 2 1 EDR Supported profiles SPP OPP BIP HCRP Supported protocol iAP Wireless LAN IEEE 802 11g n Wireless Direct IEEE 802 11b g n Infrastructure Mode IEEE 802 11b g n Ad hoc Mode Environment Operating temperature Operate 14 F to 122 F 10 C to 50 C Charge 32 F to 104 F 0 C to 40 C ...

Page 133: ...r turned off and using a new rechargeable Li ion battery Media specification Media type Receipt Label 1 Receipt Label Media width 2 51mm 1 2 28 25 4mm 58mm Gap between labels 0 12 3 mm or more Thickness Receipt 2 3 mil to 3 5 mil 0 058 mm to 0 090 mm Label 3 2 mil to 6 7 mil 0 080 mm to 0 170 mm 1 Roll outside diameter max 1 57 40 mm 2 36 60 mm Core diameter min Receipt Label 1 0 41 10 2 mm Receip...

Page 134: ...hapter If after reading this chapter you are unable to resolve your problem visit the Brother Solutions Center at support brother com Printing Problems 14 Troubleshooting 14 Problem Solution The printer does not print or there is a printing error Is the cable loose when you are using a USB cable Check that the cable is connected securely Is the media roll installed correctly If not remove the medi...

Page 135: ...on page 12 Ensure that the media roll compartment cover is closed correctly Your printer feeds paper continuously Open the media roll compartment cover Press the Power button to cancel the print job Turn your printer off Does not stop in between labels Check that you entered the media information correctly You can set the media information using Paper Size Setup in the Printer Setting Tool Check t...

Page 136: ...e and Sound Devices and Printers right click the printer you want and select Printing Preference Click the Other tab and select the option After one page of data is received An error occurs when the roll cannot be fed to the beginning of the printing If a feed error occurs use the Paper Size Setup of the Printer Setting Tool to assign the correct paper settings to the printer Problem Solution Prin...

Page 137: ...D indicator or the LCD is not lit Is the battery inserted correctly Check that the battery is inserted correctly If it is check that the battery has sufficient charge remaining If the LED indicator or the LCD still does not light up contact Brother Customer Service at 1 800 255 0415 A data transmission error appears on your computer Is the correct port selected Check that the correct port is selec...

Page 138: ...This condition is normal when printing documents with a lot of black content The printer will stop and resume printing after the print head has cooled down To avoid or delay this condition print using a lighter density setting reduce the amount of black space being printed for example remove background shading and colors in graphs and presentation documents and make sure that the printer has adequ...

Page 139: ...nter or the wireless access point router move the device away from your printer or wireless access point router Your printer cannot print using Wi Fi or Bluetooth You are using MAC Address filtering You can confirm the MAC address by printing out the printer information Press and hold the Feed button on your printer to print the printer information Set the Wi Fi access point router so that the MAC...

Page 140: ...n select Cancel All Documents in the Printer menu Your printer is not connected correctly to the network Check the WLAN icon on the LCD The network is connected correctly Your printer is searching for the network No icon The wireless network settings are disabled I have checked and tried all the above but my printer does not print Uninstall the printer driver and the software and then reinstall th...

Page 141: ...nting a template an error is indicated if the specified template does not exist Invalid Database Record There is no database with the specified number Specify a correct number An error is indicated if the search for a template with a linked database fails Media Error Check Loading Is the correct media roll installed Check that the correct media for example type die cut label or continuous length t...

Page 142: ...ror Is the printer in mass storage mode An error is indicated if the file system becomes corrupted or a file is copied while a mass storage file is being processed Turn off the printer Recharge Battery Does the rechargeable battery have a low charge Use the AC adapter and AC power cord to connect the printer to an AC power outlet or use the car adapter to connect the printer to a DC power outlet t...

Page 143: ...mon Protocol IPv4 ARP RARP BOOTP DHCP APIPA Auto IP mDNS WINS NetBIOS name resolution LPR LPD Custom Raw Port Port9100 FTP Server TFTP client and server SNTP client ICMP LLMNR responder SNMPv1 v2c Protocol IPv6 NDP RA LPR LPD mDNS Custom Raw Port Port9100 FTP Server TFTP client and server ICMP LLMNR responder SNMPv1 v2c Network Security Wireless WEP 64 128 bit WPA WPA2 PSK LEAP EAP FAST PEAP EAP T...

Page 144: ... computer directly sends and receives data to each device There is no central server controlling file access or printer sharing 1 Router In a smaller network of 2 or 3 computers we recommend the Peer to Peer printing method as it is easier to configure than the Network Shared printing method See Network Shared printing on page 136 Each computer must use the TCP IP Protocol Your printer needs an ap...

Page 145: ...ts job is to control the printing of all print jobs In a larger network we recommend a Network Shared printing environment The server or the print server must use the TCP IP print protocol Your printer needs to have an appropriate IP address configuration unless the printer is connected via the USB interface at the server 1 Client computer 2 Also known as Server or Print server 3 TCP IP or USB Net...

Page 146: ...s between 0 and 254 For example in a small network you would normally change the final number 192 168 1 1 192 168 1 2 192 168 1 3 How the IP address is assigned to your print server 16 If you have a DHCP BOOTP RARP server on your network the print server will automatically obtain its IP address from that server Note On smaller networks the DHCP server may also be the router If you do not have a DH...

Page 147: ...icate with any device with an IP address that begins with 192 168 1 x where x is a number between 0 and 254 Gateway and router 16 A gateway is a network point that acts as an entrance to another network and sends data transmitted via the network to an exact destination The router knows where to direct data that arrives at the gateway If a destination is located on an external network the router tr...

Page 148: ...and Encryption methods for an enterprise wireless network on page 141 Authentication methods 16 Open system Wireless devices are allowed to access the network without any authentication Shared key A secret pre determined key is shared by all devices that will access the wireless network The Brother wireless printer uses a WEP key as the pre determined key WPA PSK Enables a Wi Fi Protected Access P...

Page 149: ...e 64 40 bit hexadecimal Uses 10 digits of hexadecimal data e g 71f2234aba 128 104 bit ASCII Uses 13 text characters e g Wirelesscomms this is case sensitive 128 104 bit hexadecimal Uses 26 digits of hexadecimal data e g 71f2234ab56cd709e5412aa2ba WPA PSK WPA2 PSK and TKIP or AES WPA2 with AES Uses a Pre Shared Key PSK that is 8 or more characters in length up to a maximum of 63 characters When Com...

Page 150: ...TC PEAP PEAP Protected Extensible Authentication Protocol has been developed by Microsoft Corporation Cisco Systems and RSA Security PEAP creates an encrypted SSL Secure Sockets Layer TLS Transport Layer Security tunnel between a client and an authentication server for sending a user ID and password PEAP provides mutual authentication between the server and the client The printer supports the foll...

Page 151: ...protection by using a symmetric key encryption CKIP The original Key Integrity Protocol for LEAP by Cisco Systems Inc When Communication Mode is set to Infrastructure Authentication Method Encryption Mode LEAP CKIP EAP FAST NONE TKIP AES EAP FAST MS CHAPv2 TKIP AES EAP FAST GTC TKIP AES PEAP MS CHAPv2 TKIP AES PEAP GTC TKIP AES EAP TTLS CHAP TKIP AES EAP TTLS MS CHAP TKIP AES EAP TTLS MS CHAPv2 TK...

Page 152: ...and Information 143 16 User ID and password 16 The following security methods support a user ID less than 64 characters and a password less than 32 characters in length LEAP EAP FAST PEAP EAP TTLS EAP TLS For user ID ...

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