Brother P-Touch PT-E550WVP User Manual Download Page 56

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Error Messages



TRO

BL
ESHOO

No Database

Found!

The

Database

key on the P-touch labeling system was pressed while

there is no database file saved in the P-touch labeling system.

No Data!

You tried to open a database file which doesn't contain any data.

Bar Code Error!

Bar code labels were attempted to print from a database.

The P-touch labeling system will display this message when the

selected range of the database includes invalid characters/numbers

not supported by the bar code protocol.

Memory Full!

Reduce File Size

to Proceed

The total data size exceeds the built-in flash memory after editing

database records.

Hi-Res Print Not

Supported with

This Media!

Cannot print labels in high resolution mode when non-supported

media (fabric tape, heat shrink tube etc.) is installed in the P-touch

labeling system.

Message

Cause/Remedy

www.calcert.com

[email protected]

1.888.610.7664

Summary of Contents for P-Touch PT-E550WVP

Page 1: ... guide in a handy place for future reference Version B US ENG ELECTRONIC LABELING SYSTEM ELECTRONIC LABELING SYSTEM ELECTRONIC LABELING SYSTEM PT E550W INTRODUCTION EDITINGALABEL LABELPRINTING USINGTHEFILEMEMORY USINGP TOUCHSOFTWARE NETWORK RESETTING MAINTENANCE TROUBLESHOOTING APPENDIX 8 1 2 3 4 5 6 7 9 www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 2: ...gle Page 12 Printing a Range of Pages 12 Printing Multiple Copies 12 Attaching Labels 13 USING THE FILE MEMORY 14 Storing a Label into Memory 14 Opening a Stored Label File 14 Printing a Stored Label File 15 Deleting a Stored Label File 15 USING P TOUCH SOFTWARE 16 Using P touch Editor 16 Using P touch Editor For Windows 16 Using P touch Editor For Macintosh 20 Updating P touch Editor 22 Using P t...

Page 3: ...ng System 48 Resetting the Data to Factory Settings Using the P touch Labeling System Keyboard 48 Resetting the Data Using the Menu Key 48 Maintenance 49 Cleaning the Unit 49 Cleaning the Print Head 49 Cleaning the Tape Cutter 49 TROUBLESHOOTING 50 What to do when 50 Error Messages 52 APPENDIX 56 Specifications 56 Symbols 58 Accented Characters 59 Character Attribute 60 Frames 62 Bar Codes 62 Bar ...

Page 4: ...or end of the current line press the Shift key and then press the or key To move the cursor to the beginning of the previous or next block press the Shift key and then press the or key Inserting Text To insert additional text into an existing line of text move the cursor to the character at the right of the position where you want to start inserting text and then enter the additional text The new ...

Page 5: ...printed on the selected key s upper right corner Selectable Symbols excluding the user defined characters are listed in the Appendix See page 58 To use the user defined characters transfer the bitmap image to the P touch labeling system using the P touch Transfer Manager 1 A bitmap image of a user created character that is not pre installed on the P touch labeling system Entering Symbols Using the...

Page 6: ... key and press the OK or Enter key Then select On to create your personal category by using the or key 3 When selecting a symbol Press the Shift key and Symbol key to return to the previous page Press the Symbol key to go to the next page Press the Esc key to return to the previous step Before using the user defined character images transfer the images to the P touch labeling system using the P to...

Page 7: ...r Press the Accent key repeatedly until the desired accented character is selected or select it by using the or key Press the OK or Enter key The selected accented character is inserted into the line of text 3 Refer to Entering Symbols Using the Symbol Function on page 4 for detail 4 5 Up to 30 symbols can be added to the History The oldest symbol will be deleted from the category when the symbols...

Page 8: ...xt press the Shift key and then press the Style key to display the attributes on the screen indicates that you are now applying the attribute for that specific line only Setting Character Attributes 1 2 3 New settings are NOT applied if you do not press the OK or Enter key Press the Esc key to return to the previous step Press the Space key to set the selected attribute to the default value Small ...

Page 9: ... or key until the Frame is selected and then select a frame by using the or key Press the OK or Enter key to apply the settings 1 2 3 When Text Size is selected the total text size is modified to fit within the label When Text Width is selected the text width will be reduced to the size of x1 2 setting If further size reduction is required to fit the text into the selected label length the total t...

Page 10: ... or key and then press the OK or Enter key to apply the settings Tape Cutting Options Tape Cutting Options 1 2 3 New settings are NOT applied if you do not press the OK or Enter key Press the Esc key to return to the previous step Refer to the Tape Cutting Options table for a list of all available settings No Full cut Half cut Chain Image 1 No Yes No 2 Yes Yes No 3 No No No 4 Yes No No 5 No Yes Ye...

Page 11: ...EDITING A LABEL 10 Tape Cutting Options 6 Yes Yes Yes 7 No No Yes 8 Yes No Yes 9 Special tape No Full cut Half cut Chain Image www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 12: ...ey To print the label directly from the preview screen press the Print key or open the print options screen and select a print option Refer to Printing a Label on page 11 for details The print preview is a generated image of the label and may differ from the actual label when printed The character color and tape color cannot be detected for some tape cassettes Printing a Label Do not pull the labe...

Page 13: ...or key to change the number of copies quickly If you select an automatic cutting option when printing multiple copies of a label a message will be displayed to confirm whether you want the labels to be cut after each label is printed To disable the message display press the Menu key select Advanced using the or key and then press the OK or Enter key Select Cut Pause using the or key and then press...

Page 14: ...sier to peel the backing To remove the backing simply fold the label lengthwise with the text facing inward to expose the inside edges of the backing Next peel off the backing one piece at a time Labels may be difficult to attach to surfaces that are wet dirty or uneven The labels may peel off easily from these surfaces Be sure to read the instructions provided with Fabric Tapes Extra Strength Adh...

Page 15: ...ayed on the text entry screen When the file memory is full each time you save a file you will need to overwrite one of your stored files The available space in the file memory can be confirmed using the following procedure Press the Menu key select Usage using the or key and then press the OK or Enter key Select Local Content using the or key and press the OK or Enter key The available space that ...

Page 16: ...key and then press the OK or Enter key The message Delete is displayed Press the OK or Enter key to delete the file Printing a Stored Label File To print a label created using the transferred template refer to Using the Data Transferred to the P touch Labeling System on page 35 1 2 3 If you select Range specify the first page and the last page Press the Esc key to return to the previous step The m...

Page 17: ...her you want to create a new layout or open an existing layout For Windows 8 Windows 8 1 Windows Server 2012 Click P touch Editor 5 1 on Apps screen or double click P touch Editor 5 1 on the desktop When P touch Editor starts select whether you want to create a new layout or open an existing layout Using P touch Editor 1 You can also start P touch Editor using shortcuts if you selected to create s...

Page 18: ...e set layout select the desired category button 3 To connect a pre set layout to a database select the check box next to Connect Database 4 To open an existing layout click Open 5 To open the application for easily creating labels for electrical equipment management click the Cable Labeling Wizard button 2 2 1 5 4 3 www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 19: ...en modes by using the mode selection buttons Express mode This mode allows you to quickly and easily create layouts that include text and images The Express mode screen is explained below 1 Menu bar 2 Command bar 3 Draw Edit toolbar 4 Property bar 5 Layout window 6 Database window 7 Mode selection buttons 7 2 1 3 4 5 6 www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 20: ...s using a wide range of advanced tools and options The Professional mode screen is explained below 1 Menu bar 2 Standard toolbar 3 Property palette 4 Draw Edit toolbar 5 Layout window 6 Database window 7 Mode selection buttons 8 Side bar 7 2 1 3 4 8 6 5 www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 21: ...ain check box in the Description of Snap mode dialog box next time you will switch to Snap mode without displaying the dialog box For Windows Vista Windows 7 Windows Server 2008 2008 R2 You can also start P touch Editor in Snap mode by clicking the Start menu All Programs Brother P touch P touch Editor 5 1 Snap mode For Windows 8 Windows 8 1 Windows Server 2012 You can also start P touch Editor in...

Page 22: ...Layout window 5 Database window Snap Mode With this mode you can capture the screen print it as an image and save it for future use To start the Snap mode follow the steps below When you click Snap Mode the Description of Snap mode dialog box appears Click OK Snap mode appears If you select Do Not Display This Dialog Again you can go to Snap mode directly from the next time 1 2 5 4 3 1 2 www calce...

Page 23: ...omputer software update icon You must be connected to the internet in order to launch the P touch Update Software You may find that the software and the contents in this manual are different Upon installation of the P touch Update Software an icon will be installed on your desktop for your convenience Do not turn off the power when transferring data or updating software To use the P touch Update S...

Page 24: ... Update Software icon Click the Computer software update icon 3 To use the P touch Update Software you can download it from the Brother Solutions Center Macintosh users can access this URL directly by clicking the icon found on the CD ROM The following method can also be used to start the P touch Update Software Double click Macintosh HD Applications P touch Update Software and then the P touch Up...

Page 25: ...Editor Select the Printer and Language select the check box next to P touch Editor and then click Install A message is displayed to indicate that installation has finished 3 www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 26: ...uch Editor Transfer the template to P touch Transfer Manager Transfer the template to the P touch labeling system using P touch Transfer Manager Print without using a computer the template that was transferred to the P touch labeling system Using P touch Transfer Manager For Windows 1 Prepare the P touch Editor and open edit the template Update the P touch Editor if necessary Notes on using P touc...

Page 27: ... the created template is sent to the P touch labeling system and printed If there are no problems with the displayed template click Transfer Template P touch Transfer Manager starts 1 2 3 You can also start P touch Transfer Manager using the following procedure For Windows Vista Windows 7 Windows Server 2008 2008 R2 From the Start button click All Programs Brother P touch P touch Tools P touch Tra...

Page 28: ...eling system only the data that can be sent to the selected P touch labeling system is displayed in the data list 4 Folder view Displays a list of folders and P touch labeling systems When you select a folder the templates in the selected folder are displayed in the template list If you select a P touch labeling system the current templates and other data stored in the P touch labeling system are ...

Page 29: ... the data via Wi Fi or LAN Select PDZ when transferring the data via USB or Bluetooth The available interfaces differ depending on your Brother machine Backup Only for P touch Transfer Manager Retrieves the templates and other data saved in the P touch labeling system and saves it on the computer Open Opens the selected template Print Prints the selected label template with the P touch labeling sy...

Page 30: ...dows 8 1 Windows Server 2012 Click P touch Transfer Manager 2 2 on Apps screen Connect the computer and the P touch labeling system via USB and turn on the P touch labeling system The P touch labeling system model name is displayed in the folder view If you select a P touch labeling system in the folder view the current templates and other data stored in the P touch labeling system are displayed S...

Page 31: ...abase 99 Only csv files can be transferred Each csv file can contain a maximum of 256 fields and 65000 records Image User defined character 99 Only bmp files can be transferred Monochrome bmp files are recommended The size limit is 2048 2048 pixels Wide images may be cropped The available space in the transfer file memory can be confirmed using the following procedure Press the Menu key select Usa...

Page 32: ... the desired key number 6 All data transferred to the P touch labeling system is assigned a key number If the template or other data transferred to the P touch labeling system has the same key number as another template already saved in the P touch labeling system the new template will overwrite the old one You can confirm the templates key number assignments saved in the P touch labeling system b...

Page 33: ...layed Click OK The selected templates or other data are transferred to the P touch labeling system 7 8 You can also transfer individual items to the P touch labeling system Select the template or other data that you want to transfer and then click Transfer 9 To print data that was transferred to the P touch labeling system the P touch labeling system must be switched from the transfer mode to the ...

Page 34: ...ed in the P touch labeling system are displayed Select the P touch labeling system to back up from and then click Backup A confirmation message is displayed Click OK A new folder is created under the P touch labeling system in the folder view The folder name is based on the date and time of the backup All of the P touch labeling system templates and other data are transferred to the new folder and...

Page 35: ...ouch labeling system Connect the computer and the P touch labeling system and turn on the P touch labeling system The model name is displayed in the folder view Right click your model and then select Delete All A confirmation message is displayed Click OK All templates and other data saved in the P touch labeling system are deleted 1 2 3 www calcert com sales calcert com 1 888 610 7664 0 5 10 15 2...

Page 36: ...bject to be edited If necessary the template can be temporarily edited However the template cannot be saved after it is changed When the template is not linked to a database the label will be ready to print after you select the label template and type text into each of its fields When the template is linked to a database a single record or a range of records in the database linked to the template ...

Page 37: ... the database linked to the template are displayed Select the first record in the range that you want to print using the or key and then press the OK or Enter key 2 When the template is linked to a database the icon appears in the upper right corner of the screen 3 4 5 When editing templates linked to a database When an object that is not linked to the database was edited you can press the Esc key...

Page 38: ...database to the P touch labeling system If a database and template are linked and transferred together the database can use only that template If the selected database range is larger than the set number of blocks and pages the data will be imported until the maximum number of blocks and pages is reached If the set number of blocks and pages is larger than the selected database range the operation...

Page 39: ...N BLOCK For each block separately Label Application Type Data Import Method Print Result for Example 1 one field per record selected Print Result for Example 2 two fields per record selected AA AA AA AB AB AB AC AC AC AD AD AD AA AA AA a a a AB AB AB b b b AA AA AB AB AA AA a a AA AB AC AD AA a AB b AA AB AC AD AE AF AA a AB b AC c AA AB AC AD AE AF AG AH AA a AB b AC c AD d 1 If the selected reco...

Page 40: ...ing B If a string that contains B is found the cursor will move to that data and B will be highlighted In addition B will be stored in the internal memory If a string that contains the searched character B is not found the cursor will remain in its current position without moving and the character B will not be stored in the internal memory Type in the 2nd character e g R that you wish to search f...

Page 41: ...database is displayed Select the cell to be edited using the or key Then hold down the OK or Enter key Enter the new text Press the OK key The new text is displayed Press the OK key again The edited record will be highlighted 1 2 3 Press the Esc key to cancel editing the text and return to the previous screen You can add or delete a line break Each cell can contain a maximum of 7 lines If you do n...

Page 42: ...h item must be deleted separately Deleting user defined character images Press the Symbol key select Custom using the or key and then press the OK or Enter key Select the user defined character image to be deleted using the or key and then press the Clear key A message Delete is displayed Press the OK or Enter key The selected user defined character image is deleted and the next image is selected ...

Page 43: ...e key Select the database to be deleted using the or key and then press the Clear key A message Delete is displayed Press the OK or Enter key The selected template is deleted and the next database is selected If necessary delete the next database 1 2 3 www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 44: ...dow is displayed 1 Menu bar Provides access to all available commands which are grouped under each menu title File Edit View Tool and Help according to their functions 2 Toolbar Provides access to frequently used commands 3 Folder view Displays a list of folders When you select a folder the templates or other data in the selected folder is displayed in the templates list 4 Templates list Displays ...

Page 45: ...con Button name Function Open Opens the selected template Print Prints the selected label template with the P touch labeling system Search Allows you to search for templates or other data that are registered to P touch Library Display Style Changes the file display style The program that starts depends on the type of file that is selected For example if you select a P touch Template P touch Editor...

Page 46: ...print and then click Print The template is printed using the connected P touch labeling system Searching for Templates or Other Data You can search for templates or other data registered to P touch Library Click Search The Search dialog box is displayed 1 www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 47: ...e file name Type Allows you to search for a template or other data by specifying the file type Size Allows you to search for a template or other data by specifying the file size Date Allows you to search for a template or other data by specifying the file date 3 4 You can register templates or other data to P touch Library by dragging and dropping it into the All Contents folder or to the folder v...

Page 48: ...rk You can select the network type configure or display the network settings and so on using the Menu key You can also use Communication settings in the Printer Setting Tool for detailed configuration Refer to the Network User s Guide for the network settings You can download it from the Configuring the Network Settings www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 49: ...press the OK or Enter key Select the resetting method using the or key and press the OK or Enter key Resetting the P touch Labeling System All text format settings option settings and stored label files are cleared when you reset the P touch Labeling System Language and unit settings will also be cleared Release the Power key before releasing the other keys Release the Power key before releasing t...

Page 50: ...can build up on the cutter blades after repeated use dulling the blade which may result in the tape jamming Maintenance Always remove the batteries and disconnect the AC adapter before cleaning the P touch labeling system Do not use paint thinner benzene alcohol or any other organic solvent These may deform the case or damage the appearance of your P touch labeling system Do not touch the print he...

Page 51: ...tte and then pull out the jammed tape and cut it Check that the end of the tape passes through the tape guide before reinstalling the tape cassette The label is not printed correctly Remove the tape cassette and reinstall it pressing it firmly until it clicks into place If the print head is dirty clean it with a cotton swab or optional print head cleaning cassette TZe CL4 The ink ribbon is separat...

Page 52: ...e Quality options Windows Vista Windows Server 2008 To display the Quality options open the printer properties by clicking Control Panel Hardware and Sound Printers right clicking the printer whose settings are to be changed then clicking Printing Preferences Windows 7 Windows Server 2008 R2 To display the Quality options open the printer properties by clicking Devices and Printers right clicking ...

Page 53: ...s or bar code data entered when you try to print or preview a label Enter data before continuing Incorrect Value The value entered for setting the tape length multiple copies or the numbering function is invalid Enter a valid value for the setting Tape Cassette Changed The tape cassette selected for printing is different from the tape cassette installed in the P touch labeling system Line Limit Ma...

Page 54: ...Tape Cassette Insert 6mm Tape Cassette A 0 23 6 mm tape cassette is not installed when Template or Block Layouts for 0 23 6 mm tape is selected Install a 0 23 6 mm tape cassette Insert 0 13 Tape Cassette Insert 3 5mm Tape Cassette A 0 13 3 5 mm tape cassette is not installed when Template or Block Layouts for 0 13 3 5 mm tape is selected Install a 0 13 3 5 mm tape cassette Insert HS 0 93 Tube Cass...

Page 55: ...bar codes in each label You can enter up to two bar codes when is selected in flag layout Text Too Large The text size is too large Select a different size option System Error 02 Please contact Brother customer service Refer to the Quick Setup Guide for the contact information Select Other Cut Option The tape length set using the tape length setting is shorter than the total length of the left and...

Page 56: ...abeling system will display this message when the selected range of the database includes invalid characters numbers not supported by the bar code protocol Memory Full Reduce File Size to Proceed The total data size exceeds the built in flash memory after editing database records Hi Res Print Not Supported with This Media Cannot print labels in high resolution mode when non supported media fabric ...

Page 57: ...6 0 69 0 93 5 8 mm 8 8 mm 11 7 mm 17 7 mm 23 6 mm widths No of lines 0 94 24 mm tape 1 7 lines 0 70 18 mm tape 1 5 lines 0 47 12 mm tape 1 3 lines 0 35 9 mm tape 1 2 lines 0 23 6 mm tape 1 2 lines 0 13 3 5 mm tape 1 line Memory local files Memory buffer size Maximum 18297 characters File storage Maximum 99 files Memory transferred File storage Maximum 99 templates databases and images each total o...

Page 58: ...ht 3 Not included 4 Visit us at for the latest information about recommended batteries Item Specification Interface Wireless IEEE 802 11b g n Infrastructure Mode IEEE 802 11b Ad hoc Mode Network common Protocol IPv4 ARP RARP BOOTP DHCP APIPA Auto IP mDNS WINS NetBIOS name resolution DNS Resolver LPR LPD Custom Raw Port Port9100 FTP Server TFTP client and server ICMP LLMNR responder SNMPv1 v2c Prot...

Page 59: ...Electrical Arrows Safety Prohibited Brackets Mathematics Greek Super Subscript Bullets Currency Misc The symbols shown in the table may look slightly different on the P touch labeling system LCD and when printed www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 60: ... 4 5 6 7 9 APPENDIX Accented Characters Character Accented Characters Character Accented Characters a n A N c o C O d r D R e s E S g t G T i u I U k y K Y l z L Z www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 61: ...TL Atlanta US US ADM Adams LA Los Angeles BRN Brunei SGO San Diego SOF Sofia FLO Florida GER Germany Size Auto When Auto is selected the text is automatically adjusted to print in the largest size available for each tape width 18pt 48pt 12pt 42pt 9pt 36pt 6pt 24pt Width x 2 x 2 3 x 3 2 x 1 2 x 1 www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 62: ... actual printed font size depends on the tape width number of characters and number of input lines Once characters reach a minimum size the selected font will default to a custom font which is based on the Helsinki style This allows labels to print using the smallest text possible on narrow or multi line labels All 6 point text is printed in Helsinki except in default setting Attribute Value Resul...

Page 63: ... Attribute Value Protocol CODE39 CODE128 EAN 8 EAN 13 GS1 128 UCC EAN 128 UPC A UPC E I 2 5 ITF CODABAR Width Small Large Under characters printed below bar code On Off C Digit check digit Off On only available for the CODE39 I 2 5 and CODABAR protocols www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 64: ...Special Character Special Character SPACE Special Character Special Character Special Character SPACE DC3 DC4 NAK SYN NUL ETB CAN SOH EM STX SUB ETX ESC EOT ENQ FS ACK BEL GS BS HT RS LF VT US FF DEL CR FNC3 SO FNC2 SI FNC4 DLE FNC1 DC1 DC2 www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 65: ...out that uses the split printing function enlarging the label and printing it on 2 or more labels cannot be transferred Only the first seven lines of text typed into a database field is read by the P touch labeling system Fields that overflow print area may not print completely Notes on Transferring Templates The printed label may differ from the image that appears in the Preview area of P touch T...

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