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Brother MFC-J6910DW, User Manual

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Brother MFC-J6910DW User Manual Download Page 119

88

Troubleshooting 

B

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be 
made 

from within

 that country.

 

If you think there is a problem with your machine, check the chart below and follow the 
troubleshooting tips.

Most problems can be easily resolved by yourself. If you need additional help, the Brother 
Solutions Center offers the latest FAQs and troubleshooting tips. 
Visit us at http://solutions.brother.com/.

Using non-Brother supplies may affect  the print quality, hardware performance, and machine 
reliability.

If you are having difficulty with your machine

B

Printing

Difficulty

Suggestions

No printout.

Check the interface cable or wireless connection on both the machine and your 
computer. (See the 

Quick Setup Guide

.)

Check that the machine is plugged in and that the 

On/Off

 key is on.

One or more ink cartridges have reached the end of their life. 
(See 

Replacing the ink cartridges

 on page 65.)

Check to see if the LCD is showing an error message. 
(See 

Error and Maintenance messages

 on page 71.)

If the LCD shows 

Cannot Print

 and 

Replace Ink

, see 

Replacing the ink 

cartridges

 on page 65.

Check that the correct printer driver has been installed and chosen.

Make sure that the machine is online. Click 

Start

 and then 

Printers and Faxes

. 

Right-click and choose 

Brother MFC-XXXXX

 (where XXXXX is your model 

name), and make sure that 

Use Printer Offline

 is unchecked.

Downloaded from ManualsPrinter.com Manuals

Summary of Contents for MFC-J6910DW

Page 1: ... User s Guide User s Guide Advanced User s Guide Safety and Legal Basic User s Guide Downloaded from ManualsPrinter com Manuals ...

Page 2: ...ed typeface emphasizes an important point or refers you to a related topic Courier New Text in Courier New font identifies messages on the LCD of the machine WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAUTION CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuri...

Page 3: ... vibration and shocks such as a desk Put the machine near a telephone wall jack and a standard AC power outlet Choose a location where the temperature remains between 50 F and 95 F 10 C and 35 C and the humidity is between 20 to 80 without condensation WARNING DO NOT expose the machine to direct sunlight excessive heat open flames salty or corrosive gasses moisture or dust DO NOT place your machin...

Page 4: ... the machine are secured so as not to pose a tripping hazard DO NOT place this machine on an unstable or tilted cart stand or table The machine is heavy and may fall causing injury to you and serious damage to the machine IMPORTANT DO NOT place your machine next to sources of interference such as speakers or the base units of non Brother cordless telephones Doing so may interfere with the operatio...

Page 5: ...telephone RJ 11 or Ethernet RJ 45 cables from the machine DO NOT push objects of any kind into this machine through slots or openings in the cabinet as they may touch dangerous voltage points or short out parts DO NOT handle the plug with wet hands Always make sure the plug is fully inserted DO NOT use the machine or handle the cord if the cord has become worn or frayed If unplugging your machine ...

Page 6: ...If an extension cord is used with this machine make sure that the total ampere ratings on the machines plugged into the extension cord DO NOT exceed the extension cord ampere rating Also make sure that the total of all machines plugged into the AC power outlet does not exceed 15 amperes USA only Never touch telephone wires or terminals that are not insulated unless the telephone line has been unpl...

Page 7: ...mmediately unplug the machine from the AC power outlet Call Brother Customer Service Wait until pages have exited the machine before picking them up Doing this may cause injury to your fingers by trapping them in a roller DO NOT put your hands on the edge of the machine Doing this may cause injury to your fingers by pinching them Downloaded from ManualsPrinter com Manuals ...

Page 8: ...ver or the Jam Clear Cover Doing this may cause the machine to slip out of your hands Only carry the machine by placing your hands under the entire machine MFC J6710DW To prevent injuries when moving or lifting this machine make sure to use at least two people Be careful not to pinch your fingers when you set the machine back down MFC J6510DW 1 Downloaded from ManualsPrinter com Manuals ...

Page 9: ...it breaker or blowing your fuse If you cannot avoid using the machine with these appliances we recommend that you use a voltage transformer or a high frequency noise filter Use a voltage regulator if the power source is not stable Lightning and power surges can damage this machine We recommend that you use a quality surge protection device on the AC power line and any telephone RJ 11 or Ethernet R...

Page 10: ... sold and used in the United States only When programming emergency numbers or making test calls to emergency numbers Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up Perform these activities in the off peak hours such as early morning or late evening This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On ...

Page 11: ...rouble is experienced with this equipment for repair or warranty information please contact Brother Customer Service See Brother numbers in the Basic User s Guide If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state pu...

Page 12: ...ce will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect t...

Page 13: ...r is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five L indice d équivalence de la sonnerie IES sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interf...

Page 14: ...nal ENERGY STAR Program is to promote the development and popularization of energy efficient equipment As an ENERGY STAR Partner Brother Industries Ltd has determined that this product meets the ENERGY STAR specifications for energy efficiency Downloaded from ManualsPrinter com Manuals ...

Page 15: ...emarks of Sony Corporation AOSS is a trademark of Buffalo Inc WPA WPA2 Wi Fi Protected Access and Wi Fi Protected Setup are either trademarks or registered trademarks of Wi Fi Alliance in the United States and or other countries Wi Fi and Wi Fi Alliance are registered trademark of the Wi Fi Alliance Intel and Pentium are trademarks of Intel Corporation in the U S and other countries AMD is a trade...

Page 16: ... advisor with regard to the specific document The following documents issued by the United States Canadian Government or any of its Agencies States Territories or Provinces may not be copied Money Bonds or other certificates of indebtedness Certificates of Deposit Internal Revenue Stamps canceled or uncanceled Selective Service or draft papers Passports United States Canadian Postage Stamps cancel...

Page 17: ...Downloaded from ManualsPrinter com Manuals ...

Page 18: ...BASIC USER S GUIDE MFC J6910DW Version 0 USA CAN Downloaded from ManualsPrinter com Manuals ...

Page 19: ... brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us notify you of enhancements to your product and ...

Page 20: ...ur new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software documents and utilities read FAQs and troubleshooting tips and learn how to get the most from your Brother product http solutions brother com Note You can ...

Page 21: ...a 1 877 BROTHER http www brother ca Description Item Ink Cartridge Super High Yield black LC79BK Prints approx 2 400 pages 1 Ink Cartridge Super High Yield yellow LC79Y Prints approx 1 200 pages 1 Ink Cartridge Super High Yield cyan blue LC79C Prints approx 1 200 pages 1 Ink Cartridge Super High Yield magenta red LC79M Prints approx 1 200 pages 1 Ink Cartridge High Yield black LC75BK Prints approx...

Page 22: ...aper Letter size 25 sheets BP60ML USA only Plain Inkjet Paper Ledger size 100 sheets BP60PLGR USA only Letter size 100 sheets BP60PL100 USA only Telephone Line Cord LG3077001 USA only Basic User s Guide LX7947001 English for USA and Canada LX7947002 French for Canada Downloaded from ManualsPrinter com Manuals ...

Page 23: ...D SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIB...

Page 24: ... specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication Downloaded from M...

Page 25: ...operations Fax Copy security features printing reports and performing routine maintenance PDF file Documentation CD ROM Software User s Guide Follow these instructions for Printing Scanning Network Scanning PhotoCapture Center Remote Setup PC Fax and using the Brother ControlCenter utility PDF file Documentation CD ROM Network Glossary This Guide provides basic information about advanced network f...

Page 26: ...in the manual feed slot 17 Loading envelopes and postcards 19 Printable area 21 Paper settings 22 Paper Size and Type 22 Tray use in COPY mode 22 Tray use in FAX mode 23 Secure Paper Feed mode for Ledger size Short Grain Paper 23 Acceptable paper and other print media 24 Recommended print media 24 Handling and using print media 25 Choosing the right print media 26 3 Loading documents 28 How to loa...

Page 27: ...ctions 46 Recording an outgoing message OGM on an external TAD 46 Multi line connections PBX 46 External and extension telephones 47 Connecting an external or extension telephone 47 Using external and extension telephones 47 Using a non Brother cordless external telephone 48 Using remote codes 48 7 Dialing and storing numbers 49 How to dial 49 Manual dialing 49 One Touch Dialing 49 Speed Dialing 4...

Page 28: ...nning using a scanner driver 64 A Routine maintenance 65 Replacing the ink cartridges 65 Cleaning and checking the machine 67 Cleaning the scanner 67 Cleaning the print head 68 Checking the print quality 69 Checking the print alignment 70 B Troubleshooting 71 Error and Maintenance messages 71 Error animation 79 Transferring your faxes or Fax Journal report 79 Document jam 80 Printer jam or paper j...

Page 29: ... Making corrections 130 Repeating letters 130 D Specifications 131 General 131 Print media 133 Fax 135 Copy 136 PhotoCapture Center 137 PictBridge 138 Scanner 139 Printer 140 Interfaces 141 Computer requirements 142 Consumable items 143 Network LAN 144 E Index 145 Downloaded from ManualsPrinter com Manuals ...

Page 30: ...ceiving operations Polling overview 5 Dialing and storing numbers Voice operations Additional dialing operations Additional ways to store numbers 6 Printing reports Fax reports Reports 7 Making copies Copy settings 8 PhotoCapture Center Printing photos from a memory card or USB Flash memory drive PhotoCapture Center operations Print Images PhotoCapture Center print settings Scan to a memory card o...

Page 31: ...xii Downloaded from ManualsPrinter com Manuals ...

Page 32: ...t in Courier New font identifies messages on the LCD of the machine WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAUTION CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoided ma...

Page 33: ...r s Guide Network User s Guide and Network Glossary that are on the Documentation CD ROM Viewing Documentation 1 a Turn on your computer Insert the Documentation CD ROM into your CD ROM drive For Windows users go to step c Note Windows users If the screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click index html b Macintosh users Double ...

Page 34: ...users The complete ScanSoft PaperPort 12SE with OCR How to Guides can be viewed from the Help selection in the ScanSoft PaperPort 12SE application Windows 2000 users need to download and install PaperPort 11SE from the Web site Presto PageManager User s Guide Macintosh users Note Presto PageManager is available as a download from http nj newsoft com tw download brother PM9SEInstaller_BR_multilang ...

Page 35: ...ne shopping mall http www brothermall com for additional product and services information click Brother Mall com To access Canada s Brother online shopping mall http www brother ca for additional product and services information click Shop Online Canada For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our Web site for genuine Br...

Page 36: ...o download and install Presto PageManager click Presto PageManager To register your machine from the Brother Product Register Page http www brother com registration click On Line Registration For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our Web site for genuine Brother Supplies http www brother com original click Supplies In...

Page 37: ...keys to dial telephone and fax numbers and as a keyboard for entering information into the machine This function transfers to the touchscreen when you store quick dial numbers Canada only The key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone 4 Telephone keys Redial Pause Redials the last 30 numbers called It also inserts a pause when dialing numbers Hook P...

Page 38: ...can adjust the angle of the LCD screen by lifting it 8 One Touch keys These 8 keys give you instant access to 16 previously stored numbers Shift To access One Touch numbers 9 to 16 hold down Shift as you press the One Touch key 9 On Off You can turn the machine on and off Press On Off to turn the machine on Press and hold down On Off to turn the machine off The LCD will show Shutting Down and will...

Page 39: ...h Speed Dial and Group numbers Also you can search the phone book for the number you want to dial 8 Wireless Status A four level indicator shows the current wireless signal strength if you are using a wireless connection 9 Call History Lets you view a list of outgoing calls and the Caller ID history Also lets you fax the number you have chosen from the lists 10 New Fax When Fax Preview is set to O...

Page 40: ...he Touchscreen with a sharp object such as a pen or stylus It may damage the machine The following steps show how to change a setting in the machine In this example the Receive Mode setting is changed from Fax Only to Fax Tel a Press MENU b Press a or b to display Initial Setup c Press Initial Setup d Press a or b to display Receive Mode e Press Receive Mode f Press Fax Tel Note Press to go back t...

Page 41: ...1 as you slide out the front of the paper tray Make sure that when using Legal or Ledger or A3 size paper the triangular mark on the output paper tray cover is aligned with the line indicating Legal 2 or Ledger or A3 3 size as shown in the illustration If you are using A5 or smaller size paper make sure that the paper tray is not extended When you load a different paper size in a tray you will nee...

Page 42: ...lar marks 3 on the paper length guide 1 and paper side guides 2 line up with the mark for the paper size you are using d Fan the stack of paper well to avoid paper jams and misfeeds Note Always make sure that the paper is not curled e Gently put the paper into the paper tray print side down and top edge in first Check that the paper is flat in the tray 1 2 3 1 Downloaded from ManualsPrinter com Ma...

Page 43: ...ote Be careful not to push the paper in too far it may lift at the back of the tray and cause feed problems g Close the output paper tray cover Check that the paper is flat in the tray and below the maximum paper mark 1 Overfilling the paper tray may cause paper jams h Slowly push the paper tray completely into the machine WARNING DO NOT push Tray 1 into the machine too quickly Doing this may caus...

Page 44: ...paper in the tray Loading paper in paper tray 2 2 Note You can only use plain paper sizes Ledger Letter Legal Executive A3 or A4 in Tray 2 When you use the Borderless printing feature paper must be fed from Tray 1 a Pull the paper tray completely out of the machine Note If you are using Ledger Legal or A3 size paper press the universal guide release button 1 as you slide out the front of the paper...

Page 45: ...er size you are using d Fan the stack of paper well to avoid paper jams and misfeeds Note Always make sure that the paper is not curled e Gently put the paper into the paper tray print side down and top edge in first Check that the paper is flat in the tray and below the maximum paper mark 1 Overfilling the paper tray may cause paper jams f Using both hands gently adjust the paper side guides so t...

Page 46: ...o to step j Note When you are using large size paper in Tray 2 you may need to extend Tray 1 out over Tray 2 to prevent printed pages from falling off the output tray If you are using Letter Executive or A4 size paper go to step m j Pull tray 1 out of the machine Press the universal guide release button 1 as you slide out the front of the paper tray k Open the output paper tray cover and adjust th...

Page 47: ... flap 2 Note If you are finished using Ledger Legal or A3 size paper and want to use a smaller paper size take the paper out of the tray Then shorten the tray by pressing the universal guide release button 1 Adjust the paper length guide 2 to fit the paper size you are going to use Then put the smaller paper into the tray 1 2 1 2 Downloaded from ManualsPrinter com Manuals ...

Page 48: ...cover b Slide the manual feed slot paper guides to the width of the paper that you are going to use c Put only one sheet of paper in the manual feed slot with the side to be printed face up IMPORTANT DO NOT put more than one sheet of paper in the manual feed slot at any one time Doing this may cause a paper jam Wait until the LCD shows Put paper in Manual Feed Slot Then Press Start before you feed...

Page 49: ...Note When loading an envelope or a sheet of thick paper push the envelope into the manual feed slot until you feel it grab the envelope f If the data does not fit on one page the LCD will prompt you to load another page Place another sheet of paper in the manual feed slot and then press Black Start or Color Start Note Make sure printing has finished before you close the manual feed slot When paper...

Page 50: ...y construction That have windows That are embossed have raised writing on them That have clasps or staples That are pre printed on the inside Occasionally you may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using Loading envelopes and postcards 2 a Before loading press the corners and sides of envelopes or postcards to make them as flat as po...

Page 51: ...d slide the paper length guide 1 and paper side guides 2 to fit the size of the envelopes or postcards If you have problems when printing on envelopes try the following suggestions 2 a Open the envelope flap b Make sure the open flap is to the back edge of the envelope when printing c Adjust the size and margin in your application 2 1 Downloaded from ManualsPrinter com Manuals ...

Page 52: ...in the Software User s Guide 1 The top margin of Y4 envelopes is 0 47 in 12 mm Note The Borderless feature is not available for envelopes and duplex printing When you use the Borderless printing feature paper must be fed from Tray 1 Cut Sheet Paper Envelopes Top 1 Bottom 2 Left 3 Right 4 Cut Sheet 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm Cut Sheet Duplex print when using Ledger or A3 si...

Page 53: ...Brother BP71 Brother BP61 Other Glossy or Transparency If you chose Tray 2 press Letter Legal Ledger A4 A3 or EXE d Press Stop Exit Note You can only use plain paper in Tray 2 The machine ejects paper with the printed surface face up onto the paper tray in the front of the machine When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Tray use in CO...

Page 54: ...Press Tray 1 Tray 2 or Auto Select e Press Stop Exit Secure Paper Feed mode for Ledger size Short Grain Paper2 If your printed pages are smudged when using Ledger paper your paper may be short grain paper Choose LGR Short Grain and set it to On to avoid this problem a Press MENU b Press a or b to display General Setup c Press General Setup d Press a or b to display LGR Short Grain e Press LGR Shor...

Page 55: ...hen you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose When you use transparencies or photo paper remove each sheet at once to prevent smudging or paper jams Avoid touching the printed surface of the paper immediately after printing the surface may not be completely dry and may stain...

Page 56: ...ms to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain Labels 2 Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems Types of labels to avoid 2 Do not use labels that are damaged curled wrink...

Page 57: ...Defined A5 5 8 8 3 in 148 210 mm Yes Yes A6 4 1 5 8 in 105 148 mm Yes Cards Photo 4 6 in 10 15 cm Yes Yes Yes Photo L 3 1 2 5 in 89 127 mm Yes Photo 2L 5 7 in 13 18 cm Yes Yes Index Card 5 8 in 127 203 mm Yes Postcard 1 3 9 5 8 in 100 148 mm User Defined Postcard 2 Double 5 8 7 9 in 148 200 mm User Defined Envelopes C5 Envelope 6 4 9 in 162 229 mm Yes DL Envelope 4 3 8 7 in 110 220 mm Yes COM 10 4...

Page 58: ...5 A6 JIS B4 JIS B5 Envelopes commercial No 10 DL C5 Monarch Y4 Photo Photo L Photo 2L Index Card Postcard 1 Postcard 2 Plain Paper Inkjet Paper Glossy Paper Envelopes Transparencies and Labels 1 Paper Type Weight Thickness Cut Sheet Plain Paper 17 to 32 lb 64 to 120 g m2 3 to 6 mil 0 08 to 0 15 mm Tray 2 Plain Paper 17 to 28 lb 64 to 105 g m2 3 to 6 mil 0 08 to 0 15 mm Inkjet Paper 17 to 53 lb 64 ...

Page 59: ...20 lb LTR 80 g m2 A4 How to load documents 3 IMPORTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents with ink or correction fluid are completely dry a Unfold the ADF Document Support 1 and the ADF Document Output Support Flap 2 b Fan the pages ...

Page 60: ...book or one page at a time Document Sizes Supported 3 How to load documents 3 Note To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass c Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT slam the cover down or press...

Page 61: ...w show unscannable areas 1 The unscannable area is 0 04 in 1 mm when you use the ADF Usage Document Size Top 1 Bottom 2 Left 3 Right 4 Fax Ledger 0 12 in 3 mm 0 15 in 3 7 mm Letter 0 16 in 4 mm Legal A3 0 18 in 4 5 mm A4 0 12 in 1 3 mm Copy All paper sizes 0 12 in 3 mm Scan 3 4 1 2 Downloaded from ManualsPrinter com Manuals ...

Page 62: ...ing the ADF on page 28 Load your document face down on the scanner glass See Using the scanner glass on page 29 Note To send color faxes with multiple pages use the ADF If you send a black white fax from the ADF while the memory is full it will be sent in real time You can use the scanner glass to fax pages of a book one at a time The document can be up to Ledger or A3 size Since you can only scan...

Page 63: ...ist Note You can preview a fax message before sending it by setting Preview to On See How to preview an outgoing fax on page 33 If your network supports the LDAP protocol you can search for fax numbers and E mail addresses on your server See LDAP operation in the Network User s Guide e Press Black Start or Color Start Faxing from the ADF The machine starts scanning and sending the document Faxing ...

Page 64: ...al Time TX is set to Off Canceling a fax in progress 4 If you want to cancel a fax while the machine is scanning dialing or sending press Stop Exit How to preview an outgoing fax 4 You can preview a fax message before you send it You must set Real Time Transmission and Polling RX to Off before you use this feature a Press FAX b Press d or c to display Preview c Press Preview d Press On e Load the ...

Page 65: ...ror The report will also print if your fax is successful but the receiving machine modifies the size of the document you fax or if you send a color fax that the receiving machine prints in black and white A portion of the fax s first page appears on the report Off2 Prints a report only if your fax is unsuccessful due to a transmission error Off2 Image Prints a report only if your fax is unsuccessf...

Page 66: ...structions on setting up your machine using this service Will you be using a Telephone Answering Device on the same telephone line as your Brother machine Your external telephone answering device TAD will automatically answer every call Voice messages are stored on the external TAD and fax messages are printed Choose External TAD as your Receive Mode See Connecting an external TAD telephone answer...

Page 67: ...NU b Press a or b to display Initial Setup c Press Initial Setup d Press a or b to display Receive Mode e Press Receive Mode f Press Fax Only Fax Tel External TAD or Manual g Press Stop Exit The LCD will display the current Receive Mode Downloaded from ManualsPrinter com Manuals ...

Page 68: ...38 and Ring Delay on page 38 Manual 5 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature To receive a fax in Manual mode lift the handset of the external telephone or press Hook When you hear fax tones short repeating beeps press Black Start or Color Start and choose Receive You can also use the Easy Receive feature to receive faxes by lifting...

Page 69: ... normal telephone ring The number of rings is set by the Ring Delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T Ring a fast pseudo double ring for the time you have set in the F T Ring Time setting If you hear the F T Ring it means that you have a voice caller on the line Because the F T Ring is made by the machine ext...

Page 70: ...ne intercepts them set Easy Receive to Off a Press MENU b Press a or b to display Fax c Press Fax d Press a or b to display Setup Receive e Press Setup Receive f Press a or b to display Easy Receive g Press Easy Receive h Press On or Off i Press Stop Exit Fax Preview Black White only 5 How to preview a received fax5 You can view received faxes on the LCD by pressing the Fax Preview key When the ma...

Page 71: ...there may be a delay before it is displayed on the LCD The LCD will show the current page number and total pages of the fax message When your fax message is over 99 pages the total number of pages will be shown as XX When the fax is displayed the following buttons will appear on the LCD and you can perform the operations shown below d Press Stop Exit Button Description Enlarge the fax Reduce the f...

Page 72: ...top Exit How to print all faxes in the list 5 a Press Fax Preview b Press More c Press Print All d Press Stop Exit How to delete all faxes in the list 5 a Press Fax Preview b Press More c Press Delete All Press Yes to confirm d Press Stop Exit Turning off Fax Preview 5 a Press Fax Preview b Press More c Press Turn Off Fax Preview d Press Yes to confirm e If there are faxes stored in the memory do ...

Page 73: ...lowing Get the Distinctive Ring service from your telephone company Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Custom Ringing Personalized Ring Smart Ring ...

Page 74: ...tinctive Ring do 6 The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service The new telephone number on your line can just receive faxes Do you have Voice Mail 6 If you have Voice Mail on the telephone line that you will install your new machine on there is a strong possibility that Voice Mail ...

Page 75: ... Receive Mode while Distinctive Ring is set to On This ensures the Brother machine will only answer the Distinctive Ring number and will not interfere when your main telephone number is called When Distinctive Ring is on the LCD will show D R as the Receive Mode a Press MENU b Press a or b to display Fax c Press Fax d Press a or b to display Miscellaneous e Press Miscellaneous f Press a or b to di...

Page 76: ... machine if it exceeds five rings Note If you do not receive all your faxes shorten the Ring Delay setting on your external TAD If You Subscribe to your Telephone company s Distinctive Ring Service You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company s Distinctive Ring service have registered the distinctive ring pattern on your machine and use th...

Page 77: ...time to listen for the fax CNG tones of automatic transmissions before they stop b Limit your speaking to 20 seconds c End your 20 second message by giving your Fax Receive Code for people sending manual faxes For example After the beep leave a message or send a fax by pressing l 5 1 and Start Note We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax...

Page 78: ...le rings for you to take over you can take the call at an extension telephone by pressing the Telephone Answer Code 5 1 See F T Ring Time Fax Tel mode only on page 38 Using an external telephone connected to the EXT jack of the machine If you answer a fax call at the external telephone connected to the EXT jack of the machine you can make the machine receive the fax by pressing Black Start and cho...

Page 79: ...essing 5 1 make sure you press this between the rings If the machine answers a voice call and pseudo double rings for you to take over you can take the call at the external telephone connected to the EXT jack of the machine by pressing Hook Changing the remote codes 6 The preset Fax Receive Code is l 5 1 The preset Telephone Answer Code is 5 1 If you want to you can replace them with your own code...

Page 80: ...you press the One Touch key Speed Dialing 7 a Press Phone Book Or you can press FAX and then press Phone Book b Press the 2 digit number you want to call You can also display the numbers in alphabetical order by pressing on LCD Note If the LCD shows Not Registered when you enter a Speed Dial number that has not been stored at this location c To send a fax press Send a fax and go to step d The mach...

Page 81: ...e Transmission the automatic redial feature does not work when you are using the scanner glass Storing numbers 7 You can set up your machine to do the following types of easy dialing One Touch Speed Dial and Groups for broadcasting faxes When you dial a Quick Dial number the LCD shows the number Note If you lose electrical power the Quick Dial numbers that are in the memory will not be lost Storin...

Page 82: ...ss Stop Exit Storing Speed Dial numbers 7 Names and numbers can be stored in 2 digit Speed Dial locations You can store up to 100 different Speed Dial numbers When you dial you will only have to press a few buttons on the Touchscreen for example press Phone Book the number you want to call and Send a fax a Press Phone Book b Press More c Press Set Speed Dial d Do one of the following Enter the nam...

Page 83: ... Speed Dial number repeat steps b to h To finish storing numbers press Stop Exit Changing One Touch or Speed Dial names or numbers7 You can change or delete a One Touch or Speed Dial name or number that has already been stored a Press Phone Book b Press More c Do one of the following Press Change to edit the names or numbers Press Delete to delete all information in a Speed Dial or One Touch locat...

Page 84: ...ress OK If you want to change the second Fax Tel number press Fax Tel2 Speed Dial Enter the new fax or telephone number up to 20 digits by pressing the buttons on the Touchscreen Press OK Note How to change the stored name or number If you want to change a character press d or c to position the cursor under the character you want to change and then press Re enter the character g Do one of the foll...

Page 85: ...g the dial pad Note The default setting is FAX mode You can change the amount of time that the machine stays in COPY mode after the last copy operation See Mode Timer in chapter 1 of the Advanced User s Guide b Do one of the following to load your document Place the document face up in the ADF See Using the ADF on page 28 Place the document face down on the scanner glass See Using the scanner glas...

Page 86: ...ial paper set the machine for the type of paper you are using to get the best print quality a Press COPY b Load your document c Enter the number of copies you want d Press d or c to display Paper Type e Press Paper Type f Press Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossy or Transparency g If you do not want to change additional settings press Black Start or Color Start Paper Si...

Page 87: ... 22 a Press COPY b Load your document c Enter the number of copies you want d Press d or c to display Tray Select e Press Tray Select f Press Tray 1 Tray 2 or Auto Select g If you do not want to change additional settings press Black Start or Color Start Note Poster copy is not available when you use Tray 2 Downloaded from ManualsPrinter com Manuals ...

Page 88: ... the machine from your computer See PhotoCapture Center for Windows or Remote Setup PhotoCapture Center for Macintosh in the Software User s Guide Using a memory card or USB Flash memory drive 9 Your Brother machine has media drives slots for use with the following popular digital camera media Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo SD SDHC MultiMedia Card MultiMedia Ca...

Page 89: ...uses the USB mass storage standard Any other USB devices are not supported 2 Memory card slot Slot Compatible memory cards Upper slot Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro Adapter required Lower slot SD SDHC MultiMedia Card MultiMedia Card plus mini SD Adapter required micro SD Adapter required micro SDHC Adapter required MultiMedia Card mobile Adap...

Page 90: ...h memory drive is not properly inserted PHOTO CAPTURE light is blinking the memory card or USB Flash memory drive is being read or written to IMPORTANT DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive slot or USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive the PHOTO CAPTURE key is blinkin...

Page 91: ...he thumbnails Press d or c repeatedly to scroll through all photos Hold down d or c to fast forward and fast rewind through the thumbnail pages Press to start Slide Show c Press a photo from the thumbnail d Enter the number of copies you want either by pressing the number box and entering the number of copies or by pressing or Press OK e Repeat step c and d until you have chosen all the photos tha...

Page 92: ...white documents will be stored in PDF PDF or TIFF TIF file formats Color documents may be stored in PDF PDF or JPEG JPG file formats The factory setting is Color 200 dpi and the default file format is PDF The machine automatically creates file names based on the current date For details see the Quick Setup Guide For example the fifth image scanned on July 1 2011 would be named 07011105 PDF You can...

Page 93: ...ess File Type and choose PDF JPEG or TIFF Note If you are using the scanner glass of the machine you can change the glass scan size Press d or c to display Glass Scan Size and choose Letter Legal Ledger A3 or A4 If you want to change the file name press d or c to display File Name Press File Name and enter the file name You can only change the first 6 characters Press OK To start scanning without ...

Page 94: ...Install the Brother printer driver on the Installation CD ROM See the Quick Setup Guide b From your application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties d Choose the settings you want in the Properties dialog box Media Type Print Quality Paper Size Orientation Color Grayscale Ink Save Mode Scaling e Click OK f Click OK to begin printin...

Page 95: ...ing using the SCAN key To scan using a scanner driver at your computer go to Scanning using a scanner driver Scanning using the SCAN key 11 For more information see Using the Scan key in the Software User s Guide a Press SCAN b Choose the SCAN mode you want to File to Media to Network to FTP to Email to OCR 1 to Image 1 Macintosh users This function is available after you download and install Pres...

Page 96: ...We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party ink and or c...

Page 97: ...laced an ink cartridge for example Black the LCD may ask you to verify that it was a brand new one for example Did You Change Black For each new cartridge you installed press Yes to automatically reset the ink dot counter for that color If the ink cartridge you installed is not a brand new one be sure to press No If the LCD shows No Ink Cartridge or Cannot Detect after you install the ink cartridg...

Page 98: ...on Once you open an ink cartridge install it in the machine and use it up within six months of installation Use unopened ink cartridges by the expiration date written on the cartridge package DO NOT dismantle or tamper with the ink cartridge this can cause the ink to leak out of the cartridge Cleaning and checking the machine A Cleaning the scanner A a Unplug the machine from the AC power outlet b...

Page 99: ... or graphics or blank text on your printed pages You can clean Black only three colors at a time Yellow Cyan Magenta or all four colors at once Cleaning the print head consumes ink Cleaning too often uses ink unnecessarily IMPORTANT DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty a Press b Press Cleaning c Press Black Color or A...

Page 100: ... asks you if you want to start cleaning Press Color Start The machine starts cleaning the print head i After cleaning is finished press Color Start The machine starts printing the Print Quality Check Sheet again and then return to step e j Press Stop Exit If you repeat this procedure at least five times and the print quality is still poor replace the ink cartridge for the clogged color After repla...

Page 101: ...ent Check Sheet e For the A pattern press the number of the test print that has the least visible vertical stripes 1 9 f For the B pattern press the number of the test print that has the least visible vertical stripes 1 9 g For the C pattern press the number of the test print that has the least visible vertical stripes 1 9 h For the D pattern press the number of the test print that has the least v...

Page 102: ... of pages you print While this message appears on the LCD each operation works in the following way Printing If you click Grayscale in the Advanced tab of the printer driver you can use the machine as a black white printer Copying If the paper type is set to Plain Paper you can make copies in black white Duplex copy is not available when this message appears Faxing If the paper type is set to Plai...

Page 103: ...used a communication error Send the fax again or connect the machine to another telephone line If the problem continues call the telephone company and ask them to check your telephone line Connection Fail You tried to poll a fax machine that is not in Polled Waiting mode Check the other fax machine s polling setup Cover is Open The scanner cover is not completely closed Lift the scanner cover and ...

Page 104: ...cement is dependent on the number of purges and flushes required to clean the ink system These boxes acquire amounts of ink during the different purging and flushing operations The number of times a machine purges and flushes for cleaning varies depending on different situations For example frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatical...

Page 105: ... memory card Put the card firmly into the slot again to make sure it is in the correct position If the error remains check the media drive slot of the machine by putting in another memory card that you know is working Media is Full The memory card or USB Flash memory drive you are using has no available space or already contains 999 files Your machine can only save to your memory card or USB Flash...

Page 106: ... back sides of the paper feed rollers Clean the paper pick up rollers and the back sides of the paper feed rollers See Cleaning the paper pick up rollers in appendix A of the Advanced User s Guide The Jam Clear Cover is not closed properly Make sure the Jam Clear Cover is closed evenly at both ends See Printer jam or paper jam on page 81 The paper was not inserted in the center position of the man...

Page 107: ...of the machine on page 81 Make sure the paper length guide is set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller size paper Paper Jam Front Rear Paper is jammed in the machine Remove the jammed paper by following the steps in Paper is jammed at the front and back of the machine on page 83 Make sure the paper length guide is set to the correct paper size DO NOT e...

Page 108: ...blem OR A foreign object such as a paper clip or ripped paper is in the machine Open the scanner cover and remove any foreign objects and paper scraps from inside the machine If the error message continues disconnect the machine from the power for several minutes and reconnect it The machine can be turned off for approximately 24 hours without losing faxes stored in the memory See Transferring you...

Page 109: ...ked the paper size and the paper position press Black Start or Color Start to continue printing Wrong Tray Setting The machine s Paper Size and Tray Use settings do not match the size of paper in the tray you are using 1 Press Tray Setting and make sure the machine s Paper Size and Tray Use settings match the size of paper in the tray you are using See Paper Size and Type on page 22 and Tray use i...

Page 110: ...rily b Press MENU c Press a or b to display Service d Press Service e Press Data Transfer f Press Fax Transfer g Do one of the following If the LCD shows No Data there are no faxes left in the machine s memory Press Stop Exit Enter the fax number to which faxes will be forwarded h Press Black Start Transferring faxes to your PC B You can transfer the faxes from your machine s memory to your PC a P...

Page 111: ...ch the Fax Journal report will be forwarded h Press Black Start Document jam B Documents can jam in the ADF unit if they are not inserted or fed properly or if they are too long Follow the steps below to clear a document jam Document is jammed in the top of the ADF unit B a Take out any paper from the ADF that is not jammed b Open the ADF cover c Pull the jammed document out to the right d Close t...

Page 112: ...a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through c Close the document cover d Press Stop Exit Printer jam or paper jam B Take out the jammed paper depending on where it is jammed in the machine Paper is jammed at the front of the machine B If the LCD shows Paper Jam Front follow these steps a Unplug the machine from the AC power outlet b Pull the paper t...

Page 113: ... paper may be stuck in the machine See Additional paper jam clear operations on page 86 Paper is jammed at the back of the machine B If the LCD shows Paper Jam Rear follow these steps a Unplug the machine from the AC power outlet Note Make sure you remove paper from the manual feed slot and then close it b Open the Jam Clear Cover 1 at the back of the machine c Pull the jammed paper out of the mac...

Page 114: ...back of the machine B If the LCD shows Paper Jam Front Rear follow these steps a Unplug the machine from the AC power outlet Note Make sure you remove paper from the manual feed slot and then close it b Pull paper tray 1 1 and then tray 2 2 completely out of the machine c Pull out the jammed paper 1 1 2 1 1 Downloaded from ManualsPrinter com Manuals ...

Page 115: ...er With trays removed go to step e e Open the Jam Clear Cover 1 at the back of the machine f Pull the jammed paper out of the machine g Close the Jam Clear Cover Make sure the cover is closed properly 1 Downloaded from ManualsPrinter com Manuals ...

Page 116: ...ine 2 and 3 IMPORTANT If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper If the print head is at the right corner as shown in the illustration you cannot move the print head Re connect the power cord Hold down Stop Exit until the print head moves to the middle Then unplug the machine from the power source and take...

Page 117: ...er jam a small piece of paper may be stuck in the machine See Additional paper jam clear operations on page 86 Additional paper jam clear operationsB a Using both hands use the finger holds on each side of the machine to lift the scanner cover into the open position Note If the print head is at the right corner as shown in the illustration hold down Stop Exit until the print head moves to the midd...

Page 118: ...ot Note We recommend you use glossy paper If you don t push the paper deep into the manual feed slot the machine will not feed it when you re connect the power cord f Re connect the power cord The paper you placed in the manual feed slot will be fed through the machine and ejected g Using both hands use the finger holds on each side of the machine to lift the scanner cover into the open position M...

Page 119: ...culty Suggestions No printout Check the interface cable or wireless connection on both the machine and your computer See the Quick Setup Guide Check that the machine is plugged in and that the On Off key is on One or more ink cartridges have reached the end of their life See Replacing the ink cartridges on page 65 Check to see if the LCD is showing an error message See Error and Maintenance messag...

Page 120: ...ean the print head See Cleaning the print head on page 68 Make sure you are using Genuine Brother Innobella Ink Characters and lines are blurred Check the printing alignment See Checking the print alignment on page 70 Printed text or images are skewed Make sure the paper is loaded properly in the paper tray and the paper side guides are adjusted correctly See Loading paper and other print media on...

Page 121: ...k up rollers in appendix A of the Advanced User s Guide Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray See Loading paper and other print media on page 10 Load only one size of paper and one type of paper in the paper tray at any one time There is a paper jam Make sure the paper length guide is set to the correct paper size Do not extend the paper tray when yo...

Page 122: ...s Difficulty Suggestions Dialing does not work No dial tone Check that the machine is plugged in and that the On Off key is on Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine Canada only Change the Tone Pulse setting See the Quick Setup Guide Verify that the telephone line and jack are working by connecting ...

Page 123: ...e 43 If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes you should select the Fax Tel mode In Fax Tel mode your Brother machine will automatically receive faxes and produce a pseudo double ring to alert you to answer voice calls If you do not want your Brother machine to automatically answer any incoming faxes you should select Ma...

Page 124: ... transmission errors due to possible interference on the telephone line try changing the Compatibility setting to Basic for VoIP See Telephone line interference VoIP on page 98 Sending Faxes Difficulty Suggestions Cannot send a fax Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine Make sure that the FAX key is...

Page 125: ... custom feature on a single telephone line with your machine it may create a problem sending or receiving faxes For example If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax the signal can temporarily interrupt or disrupt the faxes Brother s ECM Error Correction Mode feature should help overcome this...

Page 126: ...ss on page 29 OCR does not work Try increasing the scanner resolution Macintosh users Make sure you have finished downloading and installing Presto PageManager from http nj newsoft com tw download brother PM9SEInstaller_BR_multilang dmg Software Difficulties Difficulty Suggestions Cannot install software or print Windows users only Run the Repair MFL Pro Suite program on the Installation CD ROM Th...

Page 127: ... then turn them on again You will have to unplug the power cord of the machine to turn it off Cannot access Removable Disk from Desktop icon Make sure that you have correctly inserted the memory card or USB Flash memory drive Part of my photo is missing when printed Make sure that Borderless printing and Cropping are turned off See Borderless printing and Cropping in chapter 8 of the Advanced User...

Page 128: ...nstruction manual that came with your third party Security Firewall Software or contact the software manufacturer The Brother software cannot be installed Windows users If the Security Software warning appears on the PC screen during the installation change the Security Software settings to permit the Brother product setup program or other program to run Macintosh users If you are using a firewall...

Page 129: ... Initial Setup d Press a or b to display Compatibility e Press Compatibility f Press High Normal or Basic for VoIP Basic for VoIP reduces the modem speed to 9 600 bps and turns off color fax receiving and ECM except for color fax sending Unless interference is a recurring problem on your telephone line you may prefer to use it only when needed To improve compatibility with most VoIP services Broth...

Page 130: ...Delayed Batch Transmission Station ID Name and Number Remote Fax Options Fax Forwarding and Paging Report settings Transmission Verification Report Quick Dial List and Fax Journal History Caller ID history and Outgoing Call Faxes in memory 3 All Settings You can restore all settings to their factory defaults Brother strongly recommends you use this operation when you dispose of the machine Note Un...

Page 131: ... you take full advantage of all the menu selections your machine has to offer Since your programming is done on the LCD we have created step by step on screen instructions to help you program your machine All you need to do is follow the instructions as they guide you through the menu selections and programming options Menu and features C Downloaded from ManualsPrinter com Manuals ...

Page 132: ...before the machine will return to FAX mode and before the machine will change from a restricted user to Public user mode when using Secure Function Lock See 1 Tray Setting Tray 1 Paper Size Options Letter Legal Ledger A4 A5 A3 EXE 4 x6 Sets the size of paper in the paper tray 1 22 Paper Type Options Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossy Transparency Sets the type of paper...

Page 133: ...eeper Off Low Med High Adjusts the beeper volume Speaker Off Low Med High Adjusts the speaker volume Auto Daylight On Off Change this setting to On if you want the machine to change automatically for Daylight Saving Time LCD Settings Backlight Light Med Dark You can adjust the brightness of the LCD backlight Dim Timer Off 10 Secs 20 Secs 30 Secs You can set how long the LCD backlight stays on afte...

Page 134: ...tup Receive Ring Delay 0 1 2 3 4 Sets the number of rings before the machine answers in Fax Only or Fax Tel mode 38 F T Ring Time 20 Secs 30 Secs 40 Secs 70 Secs Sets the length of the pseudo double ring time in Fax Tel mode 38 Easy Receive On Off Receives fax messages automatically when you answer a call and hear fax tones 39 Remote Codes On l51 51 Off Allows you to answer all calls at an extensi...

Page 135: ...f2 Off2 Image Choose the initial setup for Transmission Verification Report 34 Journal Period Off Every 50 Faxes Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days Sets the interval for the automatic printing of the Fax Journal If you have chosen other than Off and Every 50 Faxes you can set the time for the chosen option If you have chosen Every 7 Days you can set the day of th...

Page 136: ...rvice to register the ring pattern with the machine 43 Area Code USA only Set up your 3 digit area code only if you do not dial it within your own area code See 1 Level1 Level2 Level3 Options Descriptions Page 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk Downloaded from ManualsPrinter com Manuals ...

Page 137: ...y address Node Name BRNXXXXXXXXXXXX Enter the Node name WINS Config Auto Static Chooses the WINS configuration mode WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary server DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary server APIPA On Off Automatically allocates the ...

Page 138: ... Method Auto Static RARP BOOTP DHCP Chooses the BOOT method that best suits your needs IP Address 000 255 000 255 000 255 000 255 Enter the IP address Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address Node Name BRWXXXXXXXXXXXX Enter the Node name WINS Config Auto Static Chooses the WINS configuration mode Level1 Leve...

Page 139: ... On Off Enable or disable IPv6 protocol for a wireless LAN If you want to use the IPv6 protocol visit http solutions brother com for more information Setup Wizard You can manually configure your print server for a wireless network WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure your wireless network settings ...

Page 140: ... SMTP Server Name Up to 30 characters IP Address 000 255 000 255 000 255 000 255 Enter the SMTP server address SMTP Port 00001 65535 Enter the SMTP port number Auth for SMTP None SMTP AUTH POP bef SMTP Selects the Security method for E mail notification POP3 Server Name Up to 30 characters IP Address 000 255 000 255 000 255 000 255 Enter the POP3 server address POP3 Port 00001 65535 Enter the POP3...

Page 141: ...terval for checking for new messages on the POP3 server Header All Subject From To None Selects the contents of the mail header to be printed Del Error Mail On Off Deletes error mails automatically Notification On MDN Off Receives notification messages Setup Mail TX Sender Subject Displays the subject that is attached to the Internet Fax data Size Limit On Off Limits the size of E mail documents N...

Page 142: ...st Report Time Zone UTCXXX XX Sets the time zone for your country Network I F Wired LAN WLAN You can choose the network connection type LDAP On Off Allows you to search for information such as fax numbers and E mail addresses on your server Network Reset Restore all network settings to factory default Level1 Level2 Level3 Level4 Options Descriptions See Network User s Guide The factory settings ar...

Page 143: ...ts the date and time on the LCD and in headings of faxes you send See 2 Station ID Fax Name Enter your name and fax number to appear on each page you fax Tone Pulse Canada only Tone Pulse Choose the dialing mode Dial Tone Detection No Detection You can shorten the dial tone detect pause 98 Dial Prefix On Off Sets a prefix number that will always be added before the fax number every time you dial S...

Page 144: ...ack to the factory default settings All Settings Resets all the machine s settings back to the settings that were set at the factory Local Language USA only English Spanish Allows you to change the LCD language for your country See 2 Local Language Canada only English French Allows you to change the LCD language for your country Level1 Level2 Level3 Options Descriptions Page 1 See Advanced User s ...

Page 145: ...49 More Set Speed Dial You can store Speed Dial numbers so you can dial by pressing only a few buttons on the Touchscreen and Start 51 Set One Touch Dial You can store One Touch Dial numbers so you can dial by pressing only a few keys and Start 50 Setup Groups You can set up Group numbers for Broadcasting See 1 Change You can change One Touch and Speed Dial numbers 52 Delete You can delete One Tou...

Page 146: ...es delayed faxes to the same fax number at the same time of day into one transmission Real Time TX On Off You can send a fax without using the memory Polled TX On Off Sets up your machine with a document to be retrieved by another fax machine Polling RX On Off Sets up your machine to poll another fax machine Overseas Mode On Off If you are having difficulty sending faxes overseas set this to On Se...

Page 147: ...00 dpi Color 200 dpi Color 300 dpi Color 600 dpi B W 100 dpi B W 200 dpi B W 300 dpi You can choose the scan resolution and file format for your document 61 File Type If you choose color option in Quality setting PDF JPEG If you choose B W option in Quality setting TIFF PDF 1 See Software User s Guide 2 See Advanced User s Guide 3 Macintosh users This function is available after you have downloade...

Page 148: ...S server on your local network or on the Internet See 1 to FTP Profile Name You can send scanned data via FTP to Email PC You can scan a black white or a color document into your E mail application E mail server Available after IFAX is downloaded Manual Phone Book You can scan a black white or a color document into your E mail Server Manual You can enter an E mail address using the buttons on the ...

Page 149: ...o send the scanned data via E mail server File Type Options If you choose color option in Quality setting PDF JPEG If you choose B W option in Quality setting TIFF PDF Level1 Option1 Option2 Option3 Descriptions Page 1 See Software User s Guide 2 See Advanced User s Guide 3 Macintosh users This function is available after you have downloaded and installed Presto PageManager from http nj newsoft co...

Page 150: ...ent converted to an editable text file Duplex Scan Off DuplexScan LongEdge DuplexScan ShortEdge You can choose the duplex SCAN mode to Image You can scan a color picture into your graphics application Duplex Scan Off DuplexScan LongEdge DuplexScan ShortEdge You can choose the duplex SCAN mode Level1 Option1 Option2 Option3 Descriptions Page 1 See Software User s Guide 2 See Advanced User s Guide 3...

Page 151: ...ly Choose the paper size that matches the paper in the tray 55 Tray Select Tray 1 Tray 2 Auto Select Choose the tray that will be used for COPY mode 56 Enlarge Reduce 100 See 1 Enlarge 198 4 x6 iA4 186 4 x6 iLTR 130 LTRiLGR 104 EXEiLTR You can choose the enlargement ratio for the next copy Reduce 97 LTRiA4 93 A4iLTR 85 LTRiEXE 83 LGLiA4 78 LGLiLTR 64 LGRiLTR 46 LTRi4 x6 You can choose the reductio...

Page 152: ... 1 to 2 Poster 2 x 1 Poster 2 x 2 Poster 3 x 3 If you choose Ledger or A3 When 2 in 1 is chosen LGRx2 i LGRx1 LTRx2 i LGRx1 A3x2 i A3x1 A4x2 i A3x1 When poster 2x2 is chosen LGRx1 i LGRx4 LTRx1 i LGRx4 A3x1 i A3x4 A4x1 i A3x4 You can make N in 1 2 in 1 ID or Poster copies Skew Adjustment Auto Off If your scanned copy is skewed your machine can correct the data automatically Level1 Level2 Level3 Op...

Page 153: ... Page Keep Scale Advanced Settings Off Ink Save Mode Thin Paper Copy Book Copy Watermark Copy You can choose various settings for copy such as Book Copy and Watermark Copy Favorite Settings Store Favorite 1 Favorite 2 Favorite 3 You can save your Favorite settings Rename Level1 Level2 Level3 Options Descriptions Page 1 See Advanced User s Guide The factory settings are shown in Bold with an asteri...

Page 154: ...es a template to place text into your document as a Watermark See 1 Position A B C D E F G H I Pattern Size Small Medium Large Angle 90 45 0 45 90 Transparency 2 1 0 1 2 Color Black Green Blue Purple Red Orange Yellow 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk Downloaded from ManualsPrinter com Manuals ...

Page 155: ...lect image from media Position A B C D E F G H I Pattern Places a logo or text into your document as a Watermark using an image from removable media Size Small Medium Large Angle 90 45 0 45 90 Transparency 2 1 0 1 2 Option1 Option2 Option3 Option4 Descriptions Page 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk Downloaded from ManualsPrinter com Manuals ...

Page 156: ...tos The machine decides the appropriate effect for your photo See 1 Enhance Photo Enhance Auto Correct Enhance Skin Enhance Scenery Remove Red Eye Night Scene Fill Light Whiteboard Monochrome Sepia Auto Correct Remove Red Eye See the print settings in the following table You can adjust your photos with these settings Trim You can trim your photo and print a part of the image 1 See Advanced User s ...

Page 157: ...er Inkjet Paper Brother BP71 Brother BP61 Other Glossy Choose the paper type Paper Size 4 x 6 5 x 7 Letter Ledger A4 A3 When A4 or Letter is chosen 3 x 4 3 5 x 5 4 x 6 5 x 7 6 x 8 Max Size Choose the paper and print size Brightness Does not appear when Enhance is chosen Adjusts the brightness 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk Level1 Level2 Level3 O...

Page 158: ... the image around the margin to fit the paper size or print size Turn this feature off if you want to print whole images or prevent unwanted cropping Borderless On Off Expands the printable area to fit the edges of the paper Print Date Does not appear when DPOF Print is chosen On Off Prints the date on your photo Option1 Option2 Option3 Option4 Descriptions Page 1 See Advanced User s Guide The fac...

Page 159: ...ou can dial by pressing only a few buttons on the Touchscreen and Start 51 Set One Touch Dial You can store your most frequently called numbers on the One Touch keys 50 Setup Groups You can set up Group numbers for Broadcasting See 1 Change You can change One Touch Dial and Speed Dial numbers 52 Delete You can delete One Touch Dial and Speed Dial numbers 1 See Advanced User s Guide The factory set...

Page 160: ...o One Touch Dial Delete Caller ID hist Send a fax You can choose a number from the Caller ID history and then send a fax to it add it to One Touch Dial add it to Speed Dial or delete it More Add to Speed Dial Add to One Touch Dial Delete 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk Level1 Level2 Level3 Options Descriptions Page Fax Preview On Off You can view...

Page 161: ...en press the space button or Note The characters available may differ depending on your country Making corrections C If you entered an incorrect character and want to change it use the arrow buttons to move the cursor under the incorrect character Then press Re enter the correct character You can also insert letters by moving the cursor and entering a character Repeating letters C If you need to e...

Page 162: ...printing and scanning resolution standard document ISO IEC 24712 printed pattern Specifications D Printer Type Inkjet Print Method Black Color Piezo with 210 1 nozzle Piezo with 210 3 nozzles Memory Capacity 192 MB LCD Liquid Crystal Display Touchscreen 3 3 in 82 8 mm TFT Color LCD 1 Power Source AC 100 to 120 V 50 60 Hz Power Consumption 2 Copy Mode Approx 28 W 3 Ready Mode Approx 8 W Sleep Mode ...

Page 163: ...o 80 without condensation 20 to 80 without condensation ADF automatic document feeder Up to 35 pages Paper 20 lb 80 g m2 Letter or A4 size Document Size ADF Width 5 8 in to 11 7 in 148 mm to 297 mm ADF Length 5 8 in to 17 in 148 mm to 431 8 mm Scanner Glass Width Max 11 7 in 297 mm Scanner Glass Length Max 17 in 431 8 mm 23 2 in 21 3 in 590 mm 540 mm 26 3 in 19 3 in 669 mm 489 mm 13 in 331 mm Down...

Page 164: ...S B5 Envelopes commercial No 10 DL C5 Monarch Y4 Photo 4 6 Photo L 3 5 5 Photo 2L 5 7 Index Card and PostCard 3 Width 3 5 in 11 7 in 89 mm 297 mm Length 5 0 in 17 0 in 127 mm 431 8 mm For more details see Paper weight and thickness on page 27 Maximum paper tray capacity Approx 250 sheets of 20 lb 80 g m2 plain paper Paper Tray 2 Paper Type Plain Paper Paper Size Letter Ledger A3 Legal Executive A4...

Page 165: ...aper 1 Transparency 1 2 Envelopes and Labels Paper Size Letter Ledger A3 Legal Executive A4 A5 A6 JIS B4 JIS B5 Envelopes commercial No 10 DL C5 Monarch Y4 Photo 4 6 Photo L 3 5 5 Photo 2L 5 7 Index Card and PostCard 3 Width 3 5 in 11 7 in 89 mm 297 mm Length 5 0 in 17 0 in 127 mm 431 8 mm For more details see Paper weight and thickness on page 27 Maximum paper tray capacity 1 sheet of special pri...

Page 166: ...h and Length Duplex 2 sided document Width 8 2 in 208 mm Letter Legal A4 ADF Length 13 8 in 349 6 mm ADF Printing Width 11 5 in 291 mm A3 Gray Scale Levels 64 B W 256 Color Resolution Standard 203 98 dpi Black 203 196 dpi Color Fine 203 196 dpi Black Color Superfine 203 392 dpi Black Photo 203 196 dpi Black One Touch Dial 16 8 2 Speed Dial 100 stations 2 numbers Groups Up to 6 Broadcasting 266 200...

Page 167: ...lor Black Yes Yes Copy Width Max 11 46 in 291 mm Multiple Copies Stacks Sorts up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Prints up to 1200 1200 dpi Duplex 2 sided Yes Up to Legal size document ADF 1 Paper Type Plain paper Paper Size Letter Ledger 2 A3 2 Legal A4 A5 Executive Downloaded from ManualsPrinter com Manuals ...

Page 168: ...dapter 64 MB 1 GB SD 16 MB to 2 GB miniSD with Adapter microSD with Adapter SDHC 4 GB to 32 GB miniSDHC with Adapter microSDHC with Adapter USB Flash memory drive 2 Resolution Up to 1200 2400 dpi File Extension Media Format DPOF ver 1 0 ver 1 1 Exif DCF up to ver 2 1 Image Format Photo Print JPEG 3 AVI 4 MOV 4 Scan to Media JPEG PDF Color TIFF PDF Black White Color Enhancement True2Life Photo Enha...

Page 169: ...mpatibility Supports the Camera Imaging Products Association PictBridge standard CIPA DC 001 Visit http www cipa jp pictbridge for more information Interface USB direct interface Downloaded from ManualsPrinter com Manuals ...

Page 170: ...ional x64 Edition Windows Vista Windows 7 Mac OS X 10 4 11 10 5 x 10 6 x 1 WIA Compliant Yes Windows XP 2 Windows Vista Windows 7 ICA Compliant Yes Mac OS X 10 6 x Color Depth 48 bit color Processing Input 24 bit color Processing Output Actual Input 30 bit color Actual Output 24 bit color Resolution Up to 19200 19200 dpi interpolated 3 Up to 2400 2400 dpi optical Scanner Glass Up to 2400 1200 dpi ...

Page 171: ... 0 87 in 22 mm 5 For detailed specifications visit http www brother com Resolution Up to 1200 6000 dpi Printing Width 10 76 in 11 in borderless 1 3 Borderless Letter A4 Ledger A3 A6 Photo 4 6 Index Card 5 8 Photo L 3 5 5 Photo 2L 5 7 2 Duplex 2 sided Paper Type Plain paper Paper Size Letter A4 Ledger 4 A3 4 Legal A5 A6 Executive Print Speed 5 Downloaded from ManualsPrinter com Manuals ...

Page 172: ... Third party USB ports are not supported 3 See Network LAN on page 144 and the Network User s Guide for detailed network specifications USB 1 2 Use a USB 2 0 interface cable that is no longer than 6 feet 2 m LAN 3 Use an Ethernet UTP cable category 5 or greater Wireless LAN IEEE 802 11b g n Infrastructure Ad hoc Mode Downloaded from ManualsPrinter com Manuals ...

Page 173: ...twork Intel Pentium III or equivalent WindowsServer 2003 R2 x64 Edition print only via network 64 bit Intel 64 or AMD64 supported CPU 512 MB 1 GB WindowsServer 2008 print only via network Intel Pentium 4 or equivalent 64 bit Intel 64orAMD64 supported CPU 2 GB Windows Server 2008 R2 printonlyvianetwork 64 bit Intel 64 or AMD64 supported CPU Macintosh Operating System Mac OS X 10 4 11 10 5 x Printin...

Page 174: ... LC79M Black Approximately 2 400 pages 1 Yellow Cyan and Magenta Approximately 1 200 pages 1 High Yield Black LC75BK High Yield Yellow LC75Y High Yield Cyan LC75C High Yield Magenta LC75M Black Yellow Cyan and Magenta Approximately 600 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement consumables visit us at www brother com pag...

Page 175: ...available as a download from http solutions brother com LAN You can connect your machine to a network for Network Printing Network Scanning PC Fax Send PC Fax Receive Windows only Remote Setup and access photos from PhotoCapture Center 1 Also included is Brother BRAdmin Light 2 Network Management software Wireless Network Security SSID 32 chr WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK AES Setup Supp...

Page 176: ...r glass 29 Cordless telephone non Brother 48 Custom Ringing 43 Custom telephone features on a single line 94 D Data Ident A Call 42 Dialing a pause 50 manual 49 One Touch 49 Speed Dial 49 Distinctive Ring 43 setting ring pattern 44 turning off 44 Document loading 28 29 Duplex 2 sided Scan to Media 61 E Easy Receive 39 Envelopes 17 19 26 27 Error messages on LCD 71 B W Print Only 71 Cannot Detect 7...

Page 177: ...Report 34 Fax Tel mode answering at extension telephones 47 48 Fax Receive Code 47 48 Ring Delay 38 Telephone Answer Code 47 48 G Gray scale 135 139 H Help LCD messages 100 Menu Table 101 Hook key 6 I Ident A Call 42 Ident A Ring 42 Ink cartridges ink dot counter 65 replacing 65 Innobella 143 J Jams document 80 paper 81 L Labels 17 25 26 27 LCD Liquid Crystal Display 7 100 M Macintosh See Software...

Page 178: ... Software User s Guide See also Help in the Presto PageManager application Print difficulties 88 printable area 21 resolution 140 specifications 140 Printing See Software User s Guide Programming your machine 100 Q Quick Dial 50 One Touch Dial changing 52 deleting 52 setting up 50 using 49 Pause 50 Speed Dial changing 52 deleting 52 setting up 51 using 49 R Receive Mode External TAD 35 Fax Only 35...

Page 179: ...ent jam 80 error messages on LCD 71 if you are having difficulty copying 94 incoming calls 94 Network 96 phone line or connections 91 PhotoCapture Center 96 printing 88 printing received faxes 91 receiving faxes 92 scanning 95 software 95 Touchscreen 97 maintenance messages on LCD 71 paper jam 81 U Unscannable area 30 V Voice Mail 42 W Warranties Printed In the box Notice Disclaimer iv Windows See...

Page 180: ...oration Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries Downloaded from ManualsPrinter com Manuals ...

Page 181: ...ADVANCED USER S GUIDE MFC J6910DW Version 0 USA CAN Downloaded from ManualsPrinter com Manuals ...

Page 182: ...perations Fax Copy security features printing reports and performing routine maintenance PDF file Documentation CD ROM Software User s Guide Follow these instructions for Printing Scanning Network Scanning PhotoCapture Center Remote Setup PC Fax and using the Brother ControlCenter utility PDF file Documentation CD ROM Network Glossary This Guide provides basic information about advanced network fe...

Page 183: ...g users 9 Changing to the Public mode 9 3 Sending a fax 10 Additional sending options 10 Sending faxes using multiple settings 10 Stop faxing 10 Contrast 10 Changing fax resolution 11 Setting your changes as the new default 11 Restoring fax settings to the factory settings 11 Additional sending operations 12 Sending a duplex 2 sided fax from the ADF 12 Sending a fax manually 12 Sending a fax at th...

Page 184: ...nversation 26 Polling overview 27 Polling receive 27 5 Dialing and storing numbers 29 Voice operations 29 Tone or Pulse Canada only 29 Fax Tel mode 29 Caller ID 29 Special line considerations 30 Additional dialing operations 32 Outgoing Call 32 Caller ID history 32 Dialing access codes and credit card numbers 33 Additional ways to store numbers 34 Storing One Touch numbers from Outgoing Calls 34 S...

Page 185: ... 54 PhotoCapture Center operations 54 Memory cards USB Flash memory drive and folder structures 54 Movie printing 55 Print Images 55 Print Index Thumbnails 55 Printing Photos 56 Enhance Photos 56 DPOF printing 58 PhotoCapture Center print settings 59 Print Quality 59 Paper options 59 Adjusting Brightness Contrast and Color 60 Cropping 61 Borderless printing 62 Print Date 62 Setting your changes as...

Page 186: ...out PictBridge 69 Printing Images 69 A Routine maintenance 70 Cleaning and checking the machine 70 Cleaning the outside of the machine 70 Cleaning the machine s printer platen 71 Cleaning the paper feed rollers 72 Cleaning the paper pick up rollers 73 Cleaning the paper pick up rollers for paper tray 2 74 Checking the ink volume 74 Packing and shipping the machine 75 B Glossary 77 C Index 81 Downl...

Page 187: ...ote During a power failure the machine will retain messages that are in the memory for approximately 24 hours Volume Settings 1 Ring Volume 1 You can choose a range of ring volume levels from High to Off The machine will keep your new default setting until you change it Setting the Ring Volume from the menu 1 a Press MENU b Press a or b to display General Setup c Press General Setup d Press a or b...

Page 188: ...er Volume 1 You can choose a range of speaker volume levels from High to Off a Press MENU b Press a or b to display General Setup c Press General Setup d Press a or b to display Volume e Press Volume f Press Speaker g Press Low Med High or Off h Press Stop Exit You can also adjust the speaker volume by pressing Hook a Press Hook on the control panel b Press d or c on the Touchscreen to display the...

Page 189: ...p c Press General Setup d Press a or b to display Auto Daylight e Press Auto Daylight f Press On or Off g Press Stop Exit Sleep Mode 1 You can choose how long the machine must be idle from 1 to 60 minutes before it goes into Sleep Mode The timer will restart if any operation is carried out on the machine a Press MENU b Press a or b to display General Setup c Press General Setup d Press a or b to d...

Page 190: ...30 Secs or Off h Press Stop Exit Dial Prefix 1 The Dial Prefix setting will automatically dial a predefined number before every fax number you dial For example if your telephone system requires you to dial 9 before dialing an outside number use this setting to automatically dial 9 for every fax you send Setting up or changing the prefix number 1 a Press MENU b Press a or b to display Initial Setup...

Page 191: ...ter the last Scan Copy or PhotoCapture operation before it returns to FAX mode If you choose Off the machine stays in the mode you used last a Press MENU b Press a or b to display General Setup c Press General Setup d Press a or b to display Mode Timer e Press Mode Timer f Press 0 Sec 30 Secs 1 Min 2 Mins 5 Mins or Off g Press Stop Exit Downloaded from ManualsPrinter com Manuals ...

Page 192: ...d make changes for each user If Fax Tx is disabled you cannot use any functions in the Fax menu Polling Receive is enabled only when both Fax Tx and Fax Rx are enabled Before you begin to use Secure Function Lock 2 0 2 You can configure Secure Function Lock 2 0 settings using a Web browser Before configuration following preparations are needed a Start your Web browser b Type http machine s IP addr...

Page 193: ...he administrator password 2 The password you set in these steps is for the administrator This password is used to set up users and to turn Secure Function Lock on or off See Setting up restricted users on page 8 and Turning Secure Function Lock on off on page 8 a Click Administrator b Click Secure Function Lock c Enter a four digit number for the password in the New Password box d Re enter the pas...

Page 194: ... Then click Submit Note You cannot use the same password as another user s password You can set up one Public user Public users do not need to enter a password For more information see the Network User s Guide Turning Secure Function Lock on off 2 Note Make a careful note of the administrator password If you enter the wrong password the LCD will show Wrong Password Enter the correct password If yo...

Page 195: ...a or b to display your user name c Press your user name d Enter your four digit user password by pressing the buttons on the Touchscreen Press OK Changing to the Public mode 2 a Press where xxxxx is the user s name b Press Go to Public Note After a restricted user has finished using the machine it will return to the Public setting within the same time as the Mode Timer setting See Mode Timer on pa...

Page 196: ...fter you send a fax You can save some of the settings you use most often by setting them as the default These settings will stay until you change them again See Setting your changes as the new default on page 11 Stop faxing 3 To stop faxing press Stop Exit Contrast 3 If your document is very light or very dark you may want to change the contrast For most documents the factory setting Auto can be u...

Page 197: ...tion Repeat this step for each setting you want to change c After changing the last setting press d or c to display Set New Default d Press Set New Default e Press Yes f Press Stop Exit Restoring fax settings to the factory settings 3 You can restore all the fax settings you have changed to the factory settings These settings will stay until you change them again a Press FAX b Press d or c to disp...

Page 198: ... hear the dialing ringing and fax receiving tones while sending a fax Note To send a multiple page fax use the ADF a Press FAX b Load your document c To listen for a dial tone press Hook or pick up the handset of the external telephone d Dial the fax number Note If your network supports the LDAP protocol you can search for fax numbers and E mail addresses on your server See LDAP operation in the N...

Page 199: ...Broadcasting Black White only 3 Broadcasting is when the same fax message is automatically sent to more than one fax number You can include Groups One Touch numbers Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast After the broadcast is finished a Broadcast Report will be printed Before you begin the broadcast 3 One Touch and Speed Dial numbers must be stored in the ma...

Page 200: ...ach additional page Note If you did not use up any of the numbers for Groups you can broadcast faxes to as many as 266 different numbers The machine s available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting If you broadcast to the maximum number available you will not be able to use dual access and delayed fax If the Out of Memory m...

Page 201: ... using the scanner glass Overseas Mode 3 If you are having difficulty sending a fax overseas due to possible interference on the telephone line we recommend that you turn on Overseas Mode After you send a fax using this feature the feature will turn itself off a Press FAX b Load your document c Press d or c to display Overseas Mode d Press Overseas Mode e Press On or Off Delayed Faxing Black White...

Page 202: ...xit Checking and canceling waiting jobs 3 You can check which jobs are still waiting in the memory to be sent and cancel a job If there are no jobs the LCD shows No Jobs Waiting a Press MENU b Press a or b to display Fax c Press Fax d Press a or b to display Remaining Jobs e Press Remaining Jobs Any waiting jobs appear on the LCD f Press a or b to scroll through the jobs and press the job you want...

Page 203: ...you delete it from the memory See Checking and canceling waiting jobs on page 16 Setup for polled transmit 3 a Press FAX b Load your document c Press d or c to display Polled TX d Press Polled TX e Press On or Off f Press d or c to display any settings you want to change and press it Then choose your option After each setting is accepted you can continue to change more settings g Press Black Start...

Page 204: ...h memory is available Further incoming faxes will also be stored in memory until the memory is full When the memory is full the machine will stop automatically answering calls To print the faxes put fresh paper in the tray Fax Forwarding 4 When you choose Fax Forward your machine stores the received fax in the memory The machine will then dial the fax number you have programmed and forward the fax...

Page 205: ...cally be printed at the machine a Press MENU b Press a or b to display Fax c Press Fax d Press a or b to display Setup Receive e Press Setup Receive f Press a or b to display Memory Receive g Press Memory Receive h Press Paging i Enter your cell phone or pager number followed by up to 20 digits Press OK Do not include the area code if it is the same as that of your machine For example press 1 8 0 ...

Page 206: ...ceive g Press Memory Receive h Press Fax Storage i Press Stop Exit Note Color faxes cannot be stored in the memory When you receive a color fax your machine prints the color fax at your machine Printing a fax from the memory 4 If you have chosen Paging or Fax Storage you can still print a fax from the memory when you are at your machine See Memory Receive Black White only on page 18 a Press MENU b...

Page 207: ...b to display Memory Receive g Press Memory Receive h Press PC Fax Receive i The LCD shows the message Run PC Fax on your computer Press OK j Press USB or the PC you want to receive faxes k Press OK l Press Backup Print On or Backup Print Off m Press Stop Exit Note PC Fax Receive is not supported in the Mac OS Before you can set up PC Fax Receive you must install the MFL Pro Suite software on your ...

Page 208: ...ions the LCD will ask you one of the following questions Erase All Fax Print All Fax If you press Yes faxes in the memory will be erased or printed before the setting changes If a backup copy has already been printed it will not be printed again If you press No faxes in the memory will not be erased or printed and the setting will be unchanged If received faxes are left in the machine s memory whe...

Page 209: ...hones in chapter 6 of the Basic User s Guide g Press Stop Exit Note You can change your code at any time by entering a new one If you want to make your code inactive press in step f to restore the inactive setting l and press OK Using your Remote Access Code 4 a Dial your fax number from a touch tone telephone or another fax machine b When your machine answers enter your remote access code 3 digit...

Page 210: ...our Fax Forwarding number by entering 4 See Changing your Fax Forwarding number on page 25 Once you have registered the number Fax Forwarding will work 3 Paging 4 Fax Forwarding number 6 Fax Storage 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages See Retrieving fax messages on page 25 3 Erase faxes from the memory If you hear one long ...

Page 211: ...Hang up after you hear your machine beep Your machine will call the other fax machine which will then print your fax messages Changing your Fax Forwarding number 4 You can change the default setting of your fax forwarding number from another touch tone telephone or fax machine a Dial your fax number b When your machine answers enter your remote access code 3 digits followed by at once If you hear ...

Page 212: ...s Fax d Press a or b to display Setup Receive e Press Setup Receive f Press a or b to display Auto Reduction g Press Auto Reduction h Press On or Off i Press Stop Exit Receiving a fax at the end of a conversation 4 At the end of a conversation you can ask the other party to fax you information before you both hang up a Ask the other party to place the document in their machine and to press the Sta...

Page 213: ...s you request documents from several fax machines in one operation Afterwards a Sequential Polling Report will be printed a Press FAX b Press d or c to display Polling RX c Press Polling RX d Press On or Off e Press d or c to display Broadcasting f Press Broadcasting g Do one of the following Press Add Number and enter a number by pressing the buttons on the Touchscreen Press OK Press Phone Book P...

Page 214: ...n that displays the number being dialed Go to step d To exit without canceling press Stop Exit c When the LCD asks if you want to cancel the entire sequential polling job do one of the following Press Yes to confirm To exit without canceling press No or Stop Exit d Do one of the following To cancel the current job press Yes To exit without canceling press No or Stop Exit Downloaded from ManualsPri...

Page 215: ... Caller ID subscriber service offered by many local telephone companies Call your telephone company for details This service shows the telephone number or name if it is available of your caller as the line rings After a few rings the LCD shows the telephone number of your caller and name if available Once you answer a call the Caller ID information disappears from the LCD but the call information ...

Page 216: ...xit Special line considerations 5 Roll over telephone lines 5 A roll over telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy The calls are usually passed down or rolled over to the next available telephone line in a preset order Your machine can work in a roll over system as long as it is the last number in the sequence so th...

Page 217: ... telephone jacks one labeled L1 or L1 L2 and the other labeled L2 You will need at least three telephone line cords the one that came with your machine and two for your external two line TAD You will need a fourth line cord if you add a two line telephone a Put the two line TAD and the two line telephone next to your machine b Plug one end of the telephone line cord for your machine into the L2 ja...

Page 218: ...er ID on page 29 The number or name if available from the last 30 fax and telephone calls you received will be stored in the Caller ID history You can view the list or choose one of these numbers to fax to add to One Touch or Speed Dial or delete from the history When the thirty first call comes into the machine it replaces information about the first call Note If you are not a Caller ID subscribe...

Page 219: ...g the dial pad See Storing One Touch Dial numbers or Storing Speed Dial numbers in chapter 7 of the Basic User s Guide For example you might have stored 555 on Speed Dial 03 and 7000 on One Touch 02 You can use them both to dial 555 7000 if you press the following buttons on the Touchscreen a Press Phone Book b Press 03 Note One Touch Dial locations begin with l Speed Dial locations begin with c P...

Page 220: ...Text in appendix C of the Basic User s Guide To store the number without a name press OK h Press OK to accept the displayed telephone or fax number i When the LCD shows your settings press OK to confirm j Press Stop Exit Storing One Touch numbers from the Caller ID history 5 If you have the Caller ID subscriber service from your telephone company you can also store One Touch numbers from incoming ...

Page 221: ...o 16 characters by pressing the buttons on the Touchscreen Press OK To help you enter letters see Entering Text in appendix C of the Basic User s Guide To store the number without a name press OK g Press OK to confirm the fax or telephone number you want to store h Do one of the following Enter the second fax or telephone number up to 20 digits by pressing the buttons on the Touchscreen Press OK I...

Page 222: ...ic User s Guide To store the number without a name press OK h Press OK to confirm the fax or telephone number you want to store i Do one of the following Enter a second fax or telephone number up to 20 digits by pressing the buttons on the Touchscreen Press OK If you do not want to store a second number press OK j To choose where the number will be stored do one of the following To accept the disp...

Page 223: ...ed Dial or Set One Touch Dial If you choose Set Speed Dial go to step f e To accept the next available One Touch key number press OK f Enter the group name up to 16 characters by pressing the buttons on the Touchscreen Press OK g When the LCD shows the next available Group number press OK This Group number and name will automatically be assigned to the next available Speed Dial location h Add One ...

Page 224: ...er you want to change and then press Re enter the character h Press OK i Press Stop Exit Deleting a Group 5 a Press Phone Book b Press More c Press Delete d Press a or b to display the Group you want to delete e Press the Group Name f Press OK Press Yes to confirm g Press Stop Exit Deleting a number from a Group 5 a Press Phone Book b Press More c Press Change d Press a or b to display the Group y...

Page 225: ...ress Report Setting f Press Journal Period g Press d or c to choose an interval If you choose Every 50 Faxes go to step j 6 12 24 hours 2 or 7 days The machine will print the report at the chosen time and then erase all jobs from its memory If the machine s memory becomes full with 200 jobs before the time you chose has passed the machine will print the Journal early and then erase all jobs from t...

Page 226: ... incoming and outgoing faxes TX Transmit RX Receive User Settings Lists your settings Network Config Lists your Network settings WLAN Report Prints the result of the WLAN connection Caller ID hist Lists the available Caller ID information about the last 30 received faxes and telephone calls How to print a report 6 a Press MENU b Press a or b to display Print Reports c Press Print Reports d Press t...

Page 227: ...per Copy Book Copy and Watermark Copy features are supported by technology from Reallusion Inc Stop copying 7 To stop copying press Stop Exit Changing copy quality 7 You can choose from a range of quality The factory setting is Normal Fast Fast copy speed and lowest amount of ink used Use to save time printing documents to be proof read large documents or many copies Normal Normal is the recommend...

Page 228: ... do not want to change additional settings press Black Start or Color Start Note Page Layout is not available with Enlarge Reduce Page Layout Book Copy Sort Thin Paper Copy and Watermark Copy are not available with Fit to Page Fit to Page does not work properly when the document on the scanner glass is skewed more than 3 degrees Using the document guidelines on the left and top place your document...

Page 229: ... paper Poster copy is not available when you feed paper from Tray 2 Note Watermark Copy Book Copy Sort Thin Paper Copy Ink Save Mode and Enlarge Reduce are not available with Page Layout Skew Adjustment is not available with Poster and 1 to 2 copy Duplex Copy is not available with Poster copy 2sidei2side and 2sidei1side of Duplex Copy are not available with 1 to 2 a Press COPY b Load your document...

Page 230: ...can the next page j Place the next page on the scanner glass Press Black Start or Color Start to scan the document Repeat steps i and j for each page of the layout k After all the pages have been scanned press No to finish Note If you have chosen photo paper as the Paper Type for N in 1 copies the machine will print the images as if plain paper had been chosen If you are copying from the ADF inser...

Page 231: ...7 If you are copying from the scanner glass place the document face down in the direction shown below 2in1 P 2in1 L 4in1 P 4in1 L 1 to 2 Poster 2 x 1 Poster 2 x 2 Poster 3 x 3 Downloaded from ManualsPrinter com Manuals ...

Page 232: ...e machine starts scanning the first page i After the machine copies the one side press Yes Turn over the identification card and press Black Start or Color Start to scan the another side Note Watermark Copy Book Copy Sort Duplex Copy Thin Paper Copy Ink Save Mode and Enlarge Reduce are not available with 2 in 1 ID If you are producing multiple color copies 2 in 1 ID copy is not available Sorting c...

Page 233: ...o not want to change additional settings press Black Start or Color Start Ink Save Mode 7 Ink Save Mode can help you save some ink Your machine detects the edges of the image and prints the outline of the image The amount of ink saved will vary depending on the document Ink Save Mode Off 7 Ink Save Mode On 7 a Press COPY b Load your document c Enter the number of copies you want d Press d or c to ...

Page 234: ...able with Thin Paper Copy Skew Adjustment 7 If your scanned copy is skewed your machine can correct the data automatically This setting is only available when using the scanner glass a Press COPY b Load your document c Enter the number of copies you want d Press d or c to display Skew Adjustment e Press Skew Adjustment f Press Auto or Off g If you do not want to change additional settings press Bl...

Page 235: ...emory drive or scanned data Note Fit to Page Page Layout Thin Paper Copy Skew Adjustment Ink Save Mode and Book Copy are not available with Watermark Copy Using a template 7 a Press COPY b Load your document c Enter the number of copies you want d Press d or c to display Advanced Settings e Press Advanced Settings f Press Watermark Copy g Press Edit Template h Change the settings from the options ...

Page 236: ... or c to change the Transparency of the watermark Press OK k Press OK l Press OK to confirm to use watermark m If you do not want to change any additional settings press Black Start or Color Start Note You cannot enlarge or reduce the scanned watermark Duplex 2 sided copying 7 You can reduce the amount of paper used for copies by copying on both sides of the paper We recommend you load your docume...

Page 237: ...e machine starts printing l If you pressed Sort for multiple copies repeat step k for each additional page After all the pages have been scanned press Complete The machine starts printing DO NOT touch the printed page until it is ejected the second time The machine will print the first side and eject the paper and then pull the paper in to print the second side Note If you get a paper jam press Mo...

Page 238: ...ge flip Portrait Landscape 2 sided i 2 sided Portrait Landscape 2 sided i 1 sided long edge flip Portrait Landscape short edge flip Portrait Landscape 1 2 1 1 2 1 1 2 1 2 1 2 1 1 2 1 1 2 1 2 1 1 2 1 1 2 1 1 2 1 1 2 1 2 1 1 2 1 1 2 1 2 1 2 1 1 2 1 1 2 1 2 Downloaded from ManualsPrinter com Manuals ...

Page 239: ...Then enter the new name up to 12 characters Press OK See Entering Text in appendix C of the Basic User s Guide If you do not want to rename your setting press OK Retrieving your favorite setting 7 When you are ready to use one of your favorite set of settings you can recall it a Press COPY b Press d or c to display Favorite c Press Favorite d Press the favorite setting you want to retrieve Rename ...

Page 240: ... the PhotoCapture Center will print all valid images even if one or more images have been corrupted Corrupted images will not be printed memory card users Your machine is designed to read memory cards that have been formatted by a digital camera When a digital camera formats a memory card it creates a special folder into which it copies image data If you need to modify the image data stored on a m...

Page 241: ...files cannot be printed Print Images 8 Print Index Thumbnails 8 The PhotoCapture Center assigns numbers for images such as No 1 No 2 No 3 and so on The PhotoCapture Center does not recognize any other numbers or file names that your digital camera or computer has used to identify the pictures You can print a thumbnail page This will show all the pictures on the memory card or USB Flash memory driv...

Page 242: ...Enter 1 5 to print images No 1 to No 5 You can enter up to 12 characters including commas for the image numbers you want to print f Enter the number of copies you want either by pressing the number box directly and entering the number you want or by pressing or g Do one of the following Press Print Setting to change the print settings See page 59 If you do not want to change any settings press Col...

Page 243: ...lar proportions you may not be able to trim the photo The LCD will display Image Too Small or Image Too Long Auto Correct The machine decides the suitable effect for your photo Enhance Skin Best used for adjusting portrait photographs It adjusts human skin color Press d or c to adjust the level of contrast Enhance Scenery Best used for adjusting landscape photographs It highlights green and blue a...

Page 244: ...er of copies you want to print When a memory card Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo SD or SDHC containing DPOF information is put into your machine you can print the chosen image easily a Make sure you have put the memory card in the proper slot Press PHOTO CAPTURE The machine will ask you if you want to use DPOF settings b Press Yes c Do one of the following Pres...

Page 245: ...y Print Quality c Press Print Quality d Press Normal or Photo e If you do not want to change additional settings press Press Color Start to print Paper options 8 Paper Type 8 a Press Print Setting b Press a or b to display Paper Type c Press Paper Type d Press the paper type you are using Plain Paper Inkjet Paper Brother BP71 Brother BP61 or Other Glossy e If you do not want to change additional s...

Page 246: ... Press c to increase the contrast or press d to decrease the contrast Press OK e If you do not want to change additional settings press Press Color Start to print Color Enhancement True2Life 8 You can turn on the color enhancement True2Life feature to print more vivid images Printing time will be slower a Press Print Setting b Press a or b to display True2Life c Press True2Life d Do one of the fol...

Page 247: ...s setting enhances the detail of an image similar to adjusting the fine focus on a camera If the image is not in true focus and you cannot see the fine details of the picture then adjust the sharpness Color Density This setting adjusts the total amount of color in the image You can increase or decrease the amount of color in an image to improve a washed out or weak picture Cropping 8 If your photo...

Page 248: ...print Note The DPOF setting on your camera must be turned off to use the Print Date feature Setting your changes as the new default 8 You can save the print settings you use most often by setting them as the default settings These settings will stay until you change them again a Press your new setting Repeat this step for each setting you want to change b After changing the last setting press a or...

Page 249: ... scan multiple documents placed on the scanner glass An individual document can be previewed on the LCD before you save it When you choose Auto Crop the machine will scan each document and create separate files For example if you place three documents on the scanner glass the machine will scan and create three separate files If you want to create a three page file choose PDF or TIFF for File Type ...

Page 250: ...0 4 in 10 mm apart from each other Auto Crop adjusts the skew of the document on the scanner glass but if your document is skewed more than 10 degrees this setting will not work The ADF must be empty to use the Auto Crop The Auto Crop feature is available for up to a maximum of 16 documents depending on the size of your documents IMPORTANT DO NOT take out the memory card or USB Flash memory drive ...

Page 251: ...ngs 8 You can restore all the Scan to Media settings Quality File Type Glass Scan Size and Auto Crop that you have changed to the factory settings a Press SCAN b Press to Media c Press d or c to choose Factory Reset d Press Factory Reset e Press Yes to confirm f Press Stop Exit Downloaded from ManualsPrinter com Manuals ...

Page 252: ...t PictBridge See Printing photos directly from a digital camera without PictBridge on page 69 PictBridge requirements 9 To avoid errors remember the following points The machine and the digital camera must be connected using a suitable USB cable The image file extension must be JPG other image file extensions like JPEG TIF GIF and so on will not be recognized PhotoCapture Center operations are not...

Page 253: ...pends on the specification of your camera Please refer to the documentation supplied with your camera for more detailed information on changing PictBridge settings Camera Menu Selections Options Paper Size Ledger Letter A3 A4 4 6 Printer Settings Default setting 2 Paper Type Plain Paper Glossy Paper Inkjet Paper Printer Settings Default setting 2 Layout Borderless On Borderless Off Printer Setting...

Page 254: ...sh memory drive to the USB direct interface DPOF printing 9 DPOF stands for Digital Print Order Format Major digital camera manufacturers Canon Inc Eastman Kodak Company FUJIFILM Corporation Panasonic Corporation and Sony Corporation created this standard to make it easier to print images from a digital camera If your digital camera supports DPOF printing you will be able to choose on the digital ...

Page 255: ...ntation supplied with your camera for detailed information such as how to switch from PictBridge mode to USB mass storage mode Printing Images 9 Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera a Make sure that your camera is turned off Connect your camera to the USB direct interface 1 on the machine using the USB cable 1 USB direct interfa...

Page 256: ...ry soft lint free cloth Clean the outside of the machine as follows IMPORTANT Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine DO NOT use cleaning materials that contain ammonia DO NOT use isopropyl alcohol to remove dirt from the control panel It may crack the panel a Pull the paper trays 1 completely out of the machin...

Page 257: ... back in the machine Cleaning the machine s printer platen A CAUTION Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid an electrical shock a Using both hands use the finger holds on each side of the machine to lift the scanner cover into the open position b Clean the machine s printer platen 1 and the area around it wiping off any scattered ink with...

Page 258: ...using a side to side motion After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture c Lift the Jam Clear flap 2 and then clean the back side of the Paper Feed Rollers 1 with a soft lint free cloth moistened with water After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture d Put the paper tray firmly back in the machine e Re connect the...

Page 259: ...all moisture c Open the Jam Clear Cover 1 at the back of the machine d Clean the Paper Pick up Rollers 1 with a soft lint free cloth moistened with water Slowly turn the rollers so that the whole surface is cleaned After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture e Clean the Back Paper Feed Rollers 1 with a soft lint free cloth moistened with water Slowly turn...

Page 260: ...e cloth moistened with water Slowly turn the rollers so that the whole surface is cleaned After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture c Put tray 2 firmly back in the machine d Re connect the power cord Checking the ink volume A Although an ink volume icon appears on the LCD you can use the ink menu to see a large graph showing the ink that is left in each...

Page 261: ...ine b Unplug the machine from the AC power outlet c Using both hands use the finger holds on each side of the machine to lift the scanner cover into the open position Then unplug the interface cable from the machine if it is connected d Remove the orange protective part from the inside right corner of the machine e Gently close the scanner cover using the finger holds on each side WARNING Be caref...

Page 262: ... cause damage to your machine and may void your warranty i Wrap the machine in the bag j Pack the machine and the printed materials in the original carton with the original packing material as shown below Do not pack the used ink cartridges in the carton Note If you are returning your machine to Brother as part of the Exchange Service pack only the machine Keep all separate parts and printed mater...

Page 263: ...lephone company that lets you see the number or name of the party calling you CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Coding method Method of coding the information contained in the document All fax machines must use a minimum standard of Modified Huffman MH Your machine is capable of greater c...

Page 264: ...e Code Press this code l 5 1 when you answer a fax call on an extension or external telephone Fax Storage You can store received faxes in memory Fax tones The signals sent by sending and receiving fax machines while communicating information Fax Tel You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD Fine resolution Resolution is 203 196...

Page 265: ...r the Pause button on the Touchscreen as many times as needed for longer pauses PhotoCapture Center Allows you to print digital photos from your digital camera at high resolution for photo quality printing Photo resolution B W only A resolution setting that uses varying shades of gray for the best representation of photographs PictBridge Allows you to print photos directly from your digital camera...

Page 266: ... an external telephone answering device or answering machine to the EXT jack of your machine Telephone Answer Code For Fax Tel mode only When the machine answers a voice call it pseudo double rings You can pick up at an extension telephone by pressing this code 5 1 Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings Tone A form...

Page 267: ...g two line external TAD or telephone 31 ControlCenter See Software User s Guide Copy 2 in 1 ID 46 book 49 density 47 duplex 50 enlarge reduce 42 Favorite settings 53 ink save mode 47 page layout N in 1 43 poster 43 quality 41 skew adjustment 48 sort ADF only 46 thin paper 48 using ADF 46 Watermark 49 using a media card 49 using a paper document 50 using a template 49 using a USB Flash memory drive...

Page 268: ...plex 2 sided 12 from memory Dual Access 13 manual 12 overseas 15 Real Time Transmission 15 Resolution 11 return to factory setting 11 set new default 11 Function Lock 6 G Groups for Broadcasting 37 I ID Copy 46 Ink cartridges checking ink volume 74 J Jacks Convert to RJ11 jack triplex adapter 31 EXT TAD 31 L LCD Liquid Crystal Display Brightness 4 Dim Timer 4 Help List 40 M Macintosh See Software ...

Page 269: ...User s Guide See also Help in the Presto PageManager application Print fax from memory 20 report 40 Printing See Software User s Guide Q Quick Dial Access codes and credit card numbers 33 Broadcasting 13 deleting Groups 38 using Groups 13 Group dial changing 38 setting up Groups for Broadcasting 37 One Touch setting up from Caller ID history 34 setting up from outgoing calls 34 Speed Dial setting ...

Page 270: ...g calls 35 T TAD telephone answering device external 31 with two line jack 31 Telephone line roll over lines 30 two line telephone system 30 Troubleshooting checking ink volume 74 Two line telephone system 30 V Volume setting beeper 2 ring 1 speaker 2 W Warranties Printed In the box Windows See Software User s Guide Wireless Network See Quick Setup Guide and Network User s Guide Downloaded from Ma...

Page 271: ...oration Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries Downloaded from ManualsPrinter com Manuals ...

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