72
Cannot Print
Replace Ink
One or more of the ink cartridges have
reached the end of their life. The
machine will stop all print operations.
While memory is available,
monochrome faxes will be stored in
the memory. If a sending machine has
a colour fax, the machine's
“handshake” will ask that the fax be
sent as monochrome.
Replace the ink cartridges. (See
Comm.Error
Poor telephone line quality caused a
communication error.
If the problem continues, call the
telephone company and ask them to
check your telephone line.
Connection Fail
You tried to poll a fax machine that is
not in Polled Waiting mode.
Check the other fax machine's polling
setup.
Cover is Open
The scanner cover is not completely
closed.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover
until it clicks.
Data Remaining
Print data is left in the machine's
memory.
Press
Stop/Exit
. The machine will
cancel the job and clear it from the
memory. Try to print again.
Disconnected
The other person or other person's fax
machine stopped the call.
Try to send or receive again.
If calls are stopped repeatedly and you
are using a VoIP (Voice over IP)
system, try changing the Compatibility
to Basic (for VoIP). (See
Document Jam
The document was not inserted or fed
correctly, or the document scanned
from the ADF was too long.
DR Mode in Use
(For Australia, Singapore
and Hong Kong)
FaxAbility On
(For New Zealand)
(For Australia, Singapore and Hong
Kong)
The machine is in Distinctive Ring
mode. You cannot change the
Receive Mode from
Manual
to
another mode.
(For New Zealand)
The machine is in FaxAbility mode.
You cannot change the Receive Mode
from
Manual
to another mode.
(For Australia, Singapore and Hong
Kong)
Set Distinctive Ring to
Off
.
(For New Zealand)
Set FaxAbility to
Off
.
High Temperature
The print head is too warm.
Allow the machine to cool down.
Hub is Unusable.
A Hub or USB Flash memory drive
with Hub has been connected to the
USB direct interface.
Hubs, including USB Flash memory
drives that have a hub built-in, are not
supported. Unplug the device from the
USB direct interface.
Error Message
Cause
Action