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Brother MFC-J3520, User Manual

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Brother MFC-J3520 User Manual Download Page 133

Troubleshooting 

123

B

Printer jam or paper jam

B

Located and removed the jammed paper by 
following these steps.

a

Unplug the machine from the electrical 
socket.

b

(MFC-J3520/MFC-J6520DW)
Pull the paper tray #1 (1) completely out 
of the machine.

 

(MFC-J3720/MFC-J6720DW)
Pull paper tray #1 and then tray #2 (2) 
completely out of the machine.

 

If the Touchscreen shows 

Paper Jam [Rear]

, go to step

j

.

c

Pull out the jammed paper (1).
(MFC-J3520/MFC-J6520DW)

 

(MFC-J3720/MFC-J6720DW)

 

d

Lift the green Jam Clear Flap, and 
remove the jammed paper.

 

1

2

1

1

Summary of Contents for MFC-J3520

Page 1: ...Basic User s Guide MFC J3520 MFC J3720 MFC J6520DW MFC J6720DW Version 0 ARL ASA NZ SAF ...

Page 2: ...cle your model number Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration 2013 Brother Industries Ltd All rights reserved ...

Page 3: ...r ControlCenter utility using your machine in a network environment and frequently used terms HTML file CD ROM Web Connect Guide This Guide provides useful information about accessing Internet services from the Brother machine as well as downloading images printing data and uploading files directly to Internet services PDF file Brother Solutions Center 1 AirPrint Guide This Guide provides informat...

Page 4: ...4 Accessing Brother Support Windows 5 Accessing Brother Support Macintosh 5 Control panel overview 6 2 7 67 5 mm Touchscreen LCD 8 Basic Operations 11 Changing the keyboard setting 12 Shortcut Settings 12 Adding Copy Shortcuts 12 Adding Fax Shortcuts 13 Adding Scan Shortcuts 14 Adding Web Connect Shortcuts 15 Changing Shortcuts 16 Editing Shortcut Names 17 Deleting Shortcuts 17 Recalling Shortcuts...

Page 5: ...mmended print media 40 Handling and using print media 40 Choosing the right print media 41 3 Loading documents 44 How to load documents 44 Using the ADF 44 Using the scanner glass 45 Unscannable area 46 4 Sending a fax 47 How to send a fax 47 Stop faxing 48 Setting scanner glass size for faxing 49 Colour fax transmission 49 Cancelling a fax in process 49 How to preview an outgoing fax 50 Transmiss...

Page 6: ...vices for South Africa 71 Setting the Telephone Line Type 71 Voice over Internet Protocol VoIP 72 Connecting an external TAD telephone answering device 73 Connection settings 73 Recording an outgoing message OGM on an external TAD 74 Multi line connections PABX 74 External and extension telephones 75 Connecting an external or extension telephone 75 Operation from external and extension telephones ...

Page 7: ...emory card or USB Flash drive 89 11 How to print from a computer 91 Printing a document 91 12 How to scan to a computer 92 Before scanning 92 Scanning a document as a PDF file using ControlCenter4 Windows 93 How to change the machine s SCAN mode settings for PDF scanning 96 How to scan a document as a PDF file using the Touchscreen 98 ADF High Speed Mode scanning 99 A Routine maintenance 100 Repla...

Page 8: ... Machine Information 142 Checking the serial number 142 Checking the firmware version 142 Reset functions 142 How to reset the machine 143 C Settings and feature tables 144 Using the Settings tables 144 Settings tables 145 Feature tables 163 Entering Text 191 Inserting spaces 191 Making corrections 191 D Specifications 192 General 192 Print media 194 Fax 196 Copy 197 PhotoCapture Center 198 PictBr...

Page 9: ...lling 4 Receiving a fax Memory Receive Monochrome only Remote Retrieval Additional receiving operations Polling 5 Dialling and storing numbers Additional dialling operations Additional ways to store numbers 6 Printing reports Fax reports Reports 7 Making copies Copy options A3 Copy Shortcuts 8 Printing photos from a memory card or USB Flash drive PhotoCapture Center operations Print Images PhotoCa...

Page 10: ...viii ...

Page 11: ...typeface identifies the dial pad numbers of the Touchpanel and buttons on your computer screen Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier New Text in the Courier New font identifies messages on the Touchscreen of the machine WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injur...

Page 12: ...08 R2 To view the documentation from Start All Programs select Brother MFC XXXX where XXXX is your model name from the programs list and then choose User s Guides Windows 8 Windows Server 2012 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Support in the left navigation bar and then click User s Guides If you have not installed th...

Page 13: ... several ways you can scan documents You can find the instructions as follows Software and Network User s Guide Scan ControlCenter Nuance PaperPort 12SE How to Guides Windows Not available in Hong Kong and Taiwan The complete Nuance PaperPort 12SE How to Guides can be viewed from the Help section in the PaperPort 12SE application Presto PageManager User s Guide Windows Hong Kong and Taiwan only In...

Page 14: ...r machine as well as downloading images printing data and uploading files directly to Internet services AirPrint Guide 1 This Guide provides information for using AirPrint to print from OS X v10 7 x 10 8 x and your iPhone iPod touch iPad or other iOS device to your Brother machine without installing a printer driver Google Cloud Print Guide 1 This Guide provides details on how to use Google Cloud ...

Page 15: ... and printable downloads click Brother CreativeCenter To return to the top menu click Back or if you have finished click Exit Accessing Brother Support Macintosh 1 You can find all the contacts you will need such as Web support Brother Solutions Center on the CD ROM Double click the Brother Support icon The following screen will appear To download and install Presto PageManager click Presto PageMa...

Page 16: ...uide show the MFC J6720DW 1 2 7 67 5 mm Touchscreen LCD Liquid Crystal Display This is a Touchscreen LCD You can access the menus and options by pressing them as they are displayed on this screen You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it To lower this control panel push the release button that is located behind the control panel as shown in the illustration 1 ...

Page 17: ...hen the network interface is set to WLAN 4 Power On Off Press to turn on the machine Press and hold down to turn off the machine The Touchscreen LCD will show Shutting Down and will stay on for a few seconds before turning off If you have connected an external telephone or TAD it is always available for use If you turn off the machine using it will still periodically clean the print head to mainta...

Page 18: ...ct the Brother machine to an Internet service when you press c and then press For more information see Web Connect Guide 6 Photo Lets you access Photo mode when you press c and then press 7 A3 Copy Shortcuts You can quickly copy to A3 or Ledger size paper using this preset menu For details see Advanced User s Guide A3 Copy Shortcuts 8 Settings Lets you access the main settings For more information...

Page 19: ...ess d or c 11 Faxes in memory You can see how many received faxes are in the memory 1 Press Print to print the faxes 1 When Fax Preview is set to Off 12 New Fax es When Fax Preview is set to On you can see how many new faxes you have received and stored in the memory Press View to see your faxes on the Touchscreen 13 Warning icon The warning icon appears when there is an error or maintenance messa...

Page 20: ...ax Tel External TAD Manual NOTE For Australia Singapore and Hong Kong When the Distinctive Ring feature is turned on the Touchscreen shows D R For details Distinctive Ring on page 64 and 69 for your relevant country For New Zealand When the FaxAbility feature is turned on the Touchscreen shows D R For details FaxAbility on page 66 5 Wi Fi Press to set up a wireless network connection A four level ...

Page 21: ...e machine Doing this may cause an error The following steps show how to change a setting in the machine In this example the Receive Mode setting is changed from Fax Only to Fax Tel a Press Settings b Press All Settings c Press a or b to display Fax d Press Fax e Press a or b to display Setup Receive f Press Setup Receive g Press a or b to display Receive Mode h Press Receive Mode i Press a or b to...

Page 22: ...uts Later you can quickly and easily recall and apply these settings You can add up to 12 Shortcuts Adding Copy Shortcuts 1 The following settings can be included in a Copy Shortcut ADF HighSpeed Mode Quality Paper Type Paper Size Tray Select MFC J3720 MFC J6720DW Enlarge Reduce Density Stack Sort Page Layout Auto Deskew 2 sided Copy Advanced Settings a Press Shortcuts b Press where you have not a...

Page 23: ... on the Touchpanel or you can use the Address Book or Call History on the Touchscreen When you have finished go to step g NOTE You can enter up to 20 digits for a fax number If the Shortcut is to be used for broadcasting press Options and choose Broadcasting in step h before entering the fax number in step f You can enter up to 20 fax numbers if the Shortcut is for broadcasting The fax numbers can...

Page 24: ... added a Shortcut c Press a or b to display Scan d Press Scan e Press a or b to display the type of scan you want to do and then press it f Do one of the following If you pressed to Media read the information on the Touchscreen and then press OK to confirm it Go to step i If you pressed to E mail Server read the information on the Touchscreen and then press OK to confirm it Go to step g If you pre...

Page 25: ...Press a or b to display the available options for the setting and then press the new option you want to set Repeat steps j and k until you have chosen all the settings for this Shortcut When you have finished changing settings press OK l Review the settings you have chosen If you need to make more changes return to step i If you are satisfied with your changes press Save as Shortcut m Review your ...

Page 26: ...tings in a Shortcut NOTE You cannot edit existing Web Connect Shortcuts If you want to change a Web Connect Shortcut you should delete it and then add a new Shortcut For more information see Deleting Shortcuts on page 17 and Adding Web Connect Shortcuts on page 15 a Press Shortcuts b Press d or c to display the Shortcut you want to change c Press the Shortcut you want to change The settings for th...

Page 27: ...en For help entering letters see Entering Text on page 191 Press OK f Press Deleting Shortcuts 1 You can delete a Shortcut a Press Shortcuts b Press d or c to display the Shortcut you want to delete c Press and hold the Shortcut until the options appear NOTE You can also press Edit Delete and then press the Shortcut you want d Press Delete to delete the Shortcut that you chose in step c Press Yes ...

Page 28: ...display Volume f Press Volume g Press Ring h Press Low Med High or Off i Press Beeper Volume 1 When the beeper is on the machine will make a sound when you press the Touchscreen or Touchpanel or if you make a mistake or after you send or receive a fax You can choose from a range of sound volume levels a Press Settings b Press All Settings c Press a or b to display General Setup d Press General Set...

Page 29: ...wing When Fax Preview is set to Off press Fax When Fax Preview is set to On press Fax and Sending Faxes b Press Hook c Press d Press to decrease or to increase the speaker volume level Each press changes the volume to the next setting e Press Hook Touchscreen LCD 1 Setting the Backlight brightness 1 If you are having difficulty reading the Touchscreen LCD try changing the brightness setting a Pres...

Page 30: ...er in paper tray 1 2 Load only one size of paper and one type of paper in the paper tray at a time For more information about paper size weight and thickness see Choosing the right print media on page 41 You must load paper sizes A4 or Letter in Landscape position Load A3 Ledger Legal Folio or smaller paper A5 A6 Photo Photo L Photo 2L Index cards envelopes in Portrait position NOTE When you load ...

Page 31: ...ting Legal or Folio 2 or A3 or Ledger 3 size as shown in the illustration When using A4 Letter or smaller size paper If you are using A4 or Letter you do not have to extend the tray If tray 2 is extended then extend tray 1 and pull up the stopper If you are using A5 or smaller size paper make sure the paper tray is not extended c Gently press and slide the paper side guides 1 to fit the paper size...

Page 32: ...A4 LTR stopper 3 to hold the paper in landscape position For instructions about how to extend tray 1 over tray 2 see Loading paper in paper tray 2 MFC J3720 MFC J6720DW on page 28 f Fan the stack of paper well to avoid paper jams and misfeeds NOTE Always make sure that the paper is not curled g To load paper in the tray do one of the following When using A4 or Letter size paper 1 Close the output ...

Page 33: ...2 2 Close the output paper tray cover h Gently adjust the paper side guides to fit the paper using both hands Make sure the paper side guides touch the sides of the paper NOTE Be careful not to push the paper in too far it may lift at the back of the tray and cause feed problems i Check that the paper is flat in the tray and below the maximum paper mark 1 Overfilling the paper tray may cause paper...

Page 34: ... Please push Tray 1 slowly k While holding the paper tray in place pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 NOTE Before you shorten Tray 1 take the paper out of the tray Then shorten the tray by pressing the universal guide release button 1 Adjust the paper length guide 2 to fit the paper size you are going to use Then put the paper in the tra...

Page 35: ...per to make them as flat as possible IMPORTANT If Photo 10 15 cm Photo L 89 127 mm or Photo 2L 13 18 cm paper is double feeding put only one sheet of Photo or Photo L paper in the paper tray at a time b Do one of the following If you load Photo L 89 127 mm in the paper tray lift up the Photo L stopper 1 If you load Photo 10 15 cm or Photo 2L 13 18 cm in the paper tray open the output paper tray co...

Page 36: ...tings to be set in the application Make sure you do a test print first before printing multiple envelopes IMPORTANT DO NOT use the following types of envelopes as they will not feed correctly That are of a baggy construction That have windows That are embossed have raised writing on them That have clasps or staples That are pre printed on the inside Occasionally you may experience paper feed probl...

Page 37: ...pe creasing or jamming please use the manual feed slot to feed the envelopes See Loading paper in the manual feed slot on page 33 b Gently press and slide the paper side guides to fit the paper size c Put envelopes in paper tray 1 with the address side down If the envelope flaps are on the long edge load the envelopes with the flap on the left as shown in the illustration Gently adjust the paper s...

Page 38: ...ustration c Select Reverse Print Windows or Reverse page orientation Macintosh in the printer driver s dialog box and then adjust the size and margin in your application See Software and Network User s Guide Loading paper in paper tray 2 MFC J3720 MFC J6720DW 2 NOTE You can only use plain paper sizes A4 or Letter in Landscape position and A3 Legal or Ledger in Portrait position in tray 2 a Pull th...

Page 39: ...u are using A4 or Letter you do not have to extend the tray c Open the paper tray cover 1 d Gently press and slide the paper side guides 1 to fit the paper size If you are loading A4 or Letter size paper put it in landscape position and lift up the A4 LTR stopper 2 Make sure that the triangular mark 3 on the paper side guide lines up with the marks for the paper size you are using e Fan the stack ...

Page 40: ...Legal size paper Portrait orientation 2 g Gently adjust the paper side guides so they touch the sides of the paper stack NOTE Be careful not to push the paper in too far it may lift at the back of the tray and cause feed problems h Check that the paper is flat in the tray and below the maximum paper mark 1 Overfilling the paper tray may cause paper jams 1 ...

Page 41: ...for large size paper you must also extend Tray 1 out over Tray 2 to prevent printed pages from falling off the output tray If you are using A4 or Letter size paper pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 l Extending tray 1 over tray 2 Pull tray 1 out of the machine Press the universal guide release button 1 as you slide out the front of the p...

Page 42: ...il it locks into place and then unfold the paper support flap 2 NOTE If you are finished using A3 Ledger or Legal size paper and want to use A4 or Letter size paper take the paper out of the tray Shorten the tray by pressing the universal guide release button 1 Adjust the paper side guides 2 to fit A4 or Letter size paper Lift up the A4 LTR stopper 3 Then put the paper into the tray 1 2 1 1 2 3 ...

Page 43: ...mm Photo 2L 13 18 cm and Index Card 127 203 mm NOTE The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot a Open the manual feed slot cover b Slide the manual feed slot paper guides to fit the paper width that you are going to use NOTE For information about the paper orientation follow the label attached on the right side of the manual feed slot When you s...

Page 44: ... the manual feed slot at any one time Doing this may cause a paper jam Even if you are printing multiple pages do not feed the next sheet of paper until the Touchscreen shows a message instructing you to feed the next sheet DO NOT put paper in the manual feed slot when you are printing from the paper tray Doing this may cause a paper jam For details about the paper orientation see Paper orientatio...

Page 45: ...t of thick paper push the envelope into the manual feed slot until you feel it grab the envelope f If the data does not fit on one sheet the Touchscreen will prompt you to load another sheet of paper Place another sheet of paper in the manual feed slot and then press OK on the Touchscreen NOTE Make sure printing has finished before you close the manual feed slot cover When paper is placed in the m...

Page 46: ... NOTE The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on See Software and Network User s Guide The Borderless print feature is not available for envelopes and 2 sided printing Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 3 mm 3 mm 3 mm 3 mm Envelopes 22 mm 3 mm 22 mm 3 mm 1 3 2 4 1 3 4 2 ...

Page 47: ...es for printing faxes A4 A3 Ledger Letter and Legal When you change the size of paper you load in the machine you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page a Press Settings b Press c Press a or b to display A4 A5 A3 10x15cm Letter Legal or Ledger and then press the option you want to set d Press Paper Size and Type MFC J3720 MFC...

Page 48: ...nted side face up When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Tray use in Copy mode MFC J3720 MFC J6720DW 2 You can change the default tray the machine will use for copies Auto Tray Select will allow your machine to feed paper from either Tray 1 or Tray 2 using the paper type and size settings from the Copy menu To change the default sett...

Page 49: ...Paper Type to match the type of paper that is loaded in the tray You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes We recommend testing various paper types before buying large quantities For best results use Brother paper When you print on inkjet paper coated paper transparencies and glossy paper be sure to choose the correct print media in the Basic tab o...

Page 50: ...d this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing IMPORTANT DO NOT use the following kinds of paper Damaged curled wrinkled or irregularly shaped paper 1 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured paper Paper that cannot be arranged un...

Page 51: ... 2 13 in Yes Executive 184 267 mm 7 1 4 10 1 2 in Yes JIS B4 1 257 364 mm 10 1 14 3 in Yes JIS B5 1 182 257 mm 7 2 10 1 in Yes A5 148 210 mm 5 8 8 3 in Yes Yes A6 105 148 mm 4 1 5 8 in Yes Cards Photo 10 15 cm 4 6 in Yes Yes Yes Photo L 89 127 mm 3 1 2 5 in Yes Photo 2L 13 18 cm 5 7 in Yes Yes Index Card 127 203 mm 5 8 in Yes Envelopes C5 Envelope 162 229 mm 6 4 9 in Yes DL Envelope 110 220 mm 4 3...

Page 52: ...es No of sheets Paper Tray 1 Landscape A4 Letter Executive JIS B5 2 Portrait A3 Ledger JIS B4 2 Legal Folio A5 A6 Photo Photo L Photo 2L Index card Envelopes C5 Com 10 DL Monarch Plain Paper 250 1 Inkjet Paper 20 Glossy Paper Photo 20 Index Card 30 Envelopes Transparencies 10 Paper Tray 2 MFC J3720 MFC J6720DW Landscape A4 Letter Portrait A3 JIS B4 2 Legal Ledger Plain Paper 250 1 Manual Feed Slot...

Page 53: ...tisfied Width less than 148 0 mm Width greater than 215 9 mm Height less than 216 0 mm Height greater than 297 0 mm Portrait Manual Feed Slot When both of the following conditions are satisfied Width 127 0 mm 215 9 mm Height 216 0 mm 297 0 mm Landscape When any one of the following conditions is satisfied Width less than 127 0 mm Width greater than 215 9 mm Height less than 216 0 mm Height greater...

Page 54: ... documents 3 IMPORTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped glued or taped DO NOT use cardboard newspaper or fabric with the ADF Instead use the scanner glass Make sure documents written with ink or modified with correction fluid are completely dry a Unfold the ADF Document Support 1 and the ADF Document Output...

Page 55: ...NOTE ADF High Speed Mode is available with Copy and Scan mode For more information about ADF High Speed Mode see the following Copy ADF High Speed Mode copying on page 84 Scan ADF High Speed Mode scanning on page 99 IMPORTANT DO NOT leave thick documents on the scanner glass If you do this the ADF may jam Using the scanner glass 3 You can use the scanner glass to fax copy or scan single pages or p...

Page 56: ... a book or thick document DO NOT slam the cover down or press on it Unscannable area 3 The scannable area depends on the settings in the application you are using The figures show the unscannable areas 1 The unscannable area is 1 mm when you use the ADF 1 Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax A3 3 mm 4 5 mm A4 3 mm 1 Ledger 3 7 mm Letter 4 mm Legal Copy All paper sizes 3 mm Scan 2 ...

Page 57: ...size Since you can only scan one page at a time it is easier to use the ADF if you are sending a multiple page document b Do one of the following When Fax Preview is set to Off press Fax When Fax Preview is set to On press Fax and then Sending Faxes The Touchscreen shows c You can change the following fax sending settings Press Options Press a or b to scroll through the fax settings When the setti...

Page 58: ...ch for fax numbers and E mail addresses on your server See Software and Network User s Guide e Press Fax Start Faxing from the ADF 4 The machine starts scanning the document to be sent Faxing from the scanner glass 4 If you choose Mono in the Colour Setting default setting the machine starts scanning the first page Go to step f If you choose Colour in the Colour Setting the Touchscreen asks if you...

Page 59: ...g it as the default setting See Advanced User s Guide Setting your changes as a new default This setting is only available for sending documents from the scanner glass Colour fax transmission 4 Your machine can send a colour fax to machines that support this feature Colour faxes cannot be stored in the machine s memory When you send a colour fax the machine will send it in real time even if Real T...

Page 60: ...ress Preview f Press On g Press OK h Enter the fax number using the dial pad or Address Book i Press Fax Start The machine starts scanning the document and the outgoing fax appears on the Touchscreen When the fax is displayed press the Touchscreen to perform the following operations j Press Start NOTE To send a colour fax do not use Fax Preview The fax message in the memory will be sent and then e...

Page 61: ...t the receiving machine modifies the size of the document you fax A portion of the fax s first page appears on the report Off2 Prints a report only if your fax is unsuccessful due to a transmission error Off2 Image Prints a report only if your fax is unsuccessful due to a transmission error A portion of the fax s first page appears on the report a Press Settings b Press All Settings c Press a or b...

Page 62: ...e follow the instructions a Press Settings b Press All Settings c Press a or b to display Fax d Press Fax e Press a or b to display Setup Receive f Press Setup Receive g Press a or b to display Receive Mode Receiving a fax 5 Do you want to use the telephone features of your machine if available an external telephone or external telephone answering device connected on the same line as the machine Y...

Page 63: ...feature is set to Off See Turning off Distinctive Ring on page 65 and 70 for your relevant country For New Zealand If you cannot change the Receive Mode make sure the FaxAbility feature is set to Off See How to Turn FaxAbility OFF or ON on page 67 i Press a or b to display Fax Only Fax Tel External TAD or Manual and then press the option you want j Press ...

Page 64: ... use Fax Tel mode see F T Ring Time Fax Tel mode only on page 55 and Ring Delay on page 55 Manual 5 To receive a fax in Manual mode lift the handset of an external telephone or press Hook 1 When you hear fax tones short repeating beeps press Fax Start and choose Receive You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine See Fax Detect on p...

Page 65: ...nd the line will not ring at all j Press F T Ring Time Fax Tel mode only 5 When somebody calls your machine you and your caller will hear the normal telephone ring The number of rings is set by the ring delay setting If the call is a fax then your machine will receive it However if it is a voice call then the machine will sound the F T Ring a fast double ring for the time you have set in the F T R...

Page 66: ...tart then press Receive to receive the fax If you answered at an extension or external telephone press l 5 1 l 9 1 for New Zealand See Operation from external and extension telephones on page 75 NOTE If this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the remote activation code l 5 1 l 9 1 for New Zealand If you s...

Page 67: ...for Fax Forwarding and PC Fax Receiving operations even if you have set Backup Print to On Using Fax Preview 5 When you receive a fax you will see a pop up message on the Touchscreen For example New Fax es 01 View a Press View The Touchscreen will display the fax list NOTE The fax list includes old and new faxes New faxes are indicated by a blue mark If you want to see a fax that has already been ...

Page 68: ...o step g Press Print From Displayed to print from the displayed page to the last page Go to step g f Do one of the following To delete the fax press Yes To keep the fax in the memory press No g Press Description Enlarge the fax Reduce the fax or Scroll vertically or Scroll horizontally Rotate the fax clockwise Delete the fax Press Yes to confirm Go back to the previous page Go to the next page Go ...

Page 69: ... press a or b to display Delete All New Faxes Press Delete All New Faxes To delete all old faxes press a or b to display Delete All Old Faxes Press Delete All Old Faxes e Press Yes to confirm f Press Turning off Fax Preview 5 a Press Settings b Press Fax Preview c Press Off d Press Yes to confirm e If there are faxes stored in the memory do one of the following If you do not want to print the stor...

Page 70: ...e the dial pad to enter the number NOTE If you select the Dial Restriction check box a confirmation dialog box will appear for you to re enter the fax number This feature helps to prevent transmissions to the wrong destination Click the Address Book button and then choose a member or group from the Address Book If you make a mistake click All Clear to delete all the entries e To include a cover pa...

Page 71: ...AX Receiving and select Receive where XXXX is your model name Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX Receive in the left navigation bar and then click Receive If you choose Backup Print On the machine will also print the fax a Press Settings b Press All Settings c Press a or b to display Fax d Press Fax e ...

Page 72: ...Software and Network User s Guide If you get an error message and the machine cannot print the faxes in the memory you can use this setting to transfer your faxes to your PC See Transferring your faxes or Fax Journal report on page 120 When you receive a colour fax your machine prints the colour fax at your machine but does not send the fax to your PC To change the destination PC repeat steps a to...

Page 73: ... are finished with the call the machine will return to the Pulse dialling service Fax Tel mode 7 When the machine is in Fax Tel mode it will use the F T Ring fast double ring to alert you to pick up a voice call If you are at an external telephone lift the handset of the external telephone and then press Pickup to answer If you are at an extension telephone you ll need to lift the handset during t...

Page 74: ... on How does your telephone company s Distinctive Ring service work 7 Using Distinctive Ring service of your telephone company is the most efficient way to receive both fax and telephone calls on the same line When the voice call comes in all phones extension and external and the fax machine will ring to alert you to pick it up If a fax call comes in the fax machine will answer automatically witho...

Page 75: ...ss Miscellaneous g Press Distinctive h Press Off i Press NOTE If you turn off Distinctive Ring the machine will stay in Manual receive mode You will need to set the Receive Mode again Choose the Receive Mode on page 52 Caller ID 7 Caller ID is a telephone service that allows the subscriber to see a display of the caller s phone number or name as the telephone rings It is a fast way to screen your ...

Page 76: ... Number Caller ID name and type of Call Comment if available See Advanced User s Guide How to print a report Telephone Service for New Zealand 7 FaxAbility 7 FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line with its own distinctive ring pattern This way when you get an incoming call you can identify the number being called by its ring How Wi...

Page 77: ... receive mode to the other mode while the FaxAbility is set to on When FaxAbility is on the LCD will show D R as the Receive Mode How to Turn FaxAbility OFF or ON 7 The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom To change the setting repeat steps a j Step h is where you can choose either On or Off Call Waiting beeps caused by incoming calls on your ma...

Page 78: ...nesses that provide mail order services money lending services or provide confidential information can protect themselves from false orders or acceptance of false identification At Home Residential customers can protect themselves from unwanted calls How Does the Caller ID Work 7 The Caller ID Appears on the Display When Your Telephone Rings 7 As your telephone rings the display shows you the call...

Page 79: ... can switch it off temporarily then turn it back on When you get a new fax number make sure you reset this function The machine will answer only calls to the Distinctive Ring number Turning on Distinctive Ring 7 Very Important After you have set the Distinctive Ring feature to on the receive mode is set to Manual automatically Unless you have a TAD or Voice Mail set up on the Distinctive Ring numb...

Page 80: ...ails This service provides you by means of the screen display the telephone number or name of your caller as the line rings After a few rings the screen displays the telephone number of your caller or name if available Once you answer the call the Caller ID information disappears from the screen but the call information remains stored in the Caller ID memory ID Unknown display means call originate...

Page 81: ...hscreen Press OK NOTE You can use the numbers 0 to 9 l and You cannot use with any other numbers or characters l Press PBX and TRANSFER 7 The machine is initially set to Normal which lets the machine connect to a standard PSTN Public Switched Telephone Network line However many offices use a central telephone system or Private Branch Exchange PBX Your machine can be connected to most types of PBX ...

Page 82: ...If you have questions about how to connect your machine to the VoIP system please contact your VoIP provider After you have connected your machine to the VoIP system check for a dial tone Lift the external telephone s handset and listen for a dial tone If there is no dial tone please contact your VoIP provider If you are having problems sending or receiving faxes over a VoIP system we recommend ch...

Page 83: ... instructions in this guide for recording your outgoing message We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings NOTE If you do not receive all your faxes shorten the Ring Delay setting on your external TAD 1 TAD 2 Protective Cap When the TAD answers a call the Touchscreen shows Telephone IMPORTANT DO NOT connect a TAD elsewhere on the sa...

Page 84: ... a voice You may try omitting this pause but if your machine has trouble receiving then you must re record the OGM to include it Multi line connections PABX 7 Most offices use a central telephone system Brother recommends that all our machines be connected to a discreet dedicated line Although a particular PABX may appear to work with a particular model of fax machine we cannot guarantee that the ...

Page 85: ...d fast double rings for you to take over use the Remote Deactivation Code 5 1 9 1 for New Zealand to take the call at an extension telephone See F T Ring Time Fax Tel mode only on page 55 If you answer a call and no one is on the line 7 Assume you are receiving a manual fax Press l 5 1 l 9 1 for New Zealand and wait for the chirp or until the Touchscreen shows Receiving and then hang up NOTE You c...

Page 86: ...kup Changing the remote codes 7 If you want to use Remote Activation you have to turn on the remote codes The preset Remote Activation Code is l 5 1 l 9 1 for New Zealand The preset Remote Deactivation Code is 5 1 9 1 for New Zealand If you want to you can replace them with your own codes a Press Settings b Press All Settings c Press a or b to display Fax d Press Fax e Press a or b to display Setu...

Page 87: ... d Do one of the following Press a or b to display the number you want to dial Press and then enter the first letter of the name and press OK Press the name you want to dial If the name has two numbers go to step e If the name has one number go to step f NOTE If the LDAP search is available the result will be shown on the Touchscreen with For details see Software and Network User s Guide e Press t...

Page 88: ...al will change to Pause when you enter a fax number Redial only works if you dialled from the machine Additional Dialling Operations 8 Outgoing Call history 8 The last 30 numbers you sent a fax to will be stored in the outgoing call history You can choose one of these numbers to fax to add to the Address Book or delete from the history a Press Fax b Press Call History c Press Outgoing Call d Press...

Page 89: ...laces information about the first call NOTE If you are not a Caller ID subscriber you can still view call dates from the Caller ID history and delete entries from the list a Press Fax b Press Call History c Press Caller ID history d Press the number or the name you want e Do one of the following To send a fax press Apply Press Fax Start If you want to store the number press Edit and then press Add...

Page 90: ...or help entering letters see Entering Text on page 191 h Press Address 1 i Enter the first fax or telephone number using the keyboard on the Touchscreen up to 20 digits Press OK NOTE Be sure to include the area code when entering a fax or telephone number Depending on the country the Caller ID names and history may not be displayed correctly if the area code is not registered with the fax or telep...

Page 91: ... Enter the new name up to 16 characters using the keyboard on the Touchscreen For help entering letters see Entering Text on page 191 Press OK If you want to change the first fax or telephone number press Address 1 Enter the new fax or telephone number up to 20 digits using the keyboard on the Touchscreen Press OK If you want to change the second fax or telephone number press Address 2 Enter the n...

Page 92: ...ce the document face down on the scanner glass See Using the scanner glass on page 45 b Press Copy The Touchscreen shows 1 No of Copies You can enter the number of copies by pressing or on the Touchscreen as shown above or by using the dial pad c If you want more than one copy enter the number up to 99 d Press Mono Start or Colour Start Stop copying 9 To stop copying press Making copies 9 1 ...

Page 93: ... Watermark Copy Remove Background Colour Set New Default Factory Reset NOTE If you want to sort copies use the ADF Paper Type 9 If you are copying on a special type of paper set the machine for the type of paper you are using to get the best print quality a Load your document b Press Copy c Enter the number of copies you want d Press Options e Press a or b to display Paper Type f Press Paper Type ...

Page 94: ...t g Press Tray 1 Tray 2 or Auto Tray Select h If you do not want to change additional settings press OK i Press Mono Start or Colour Start ADF High Speed Mode copying 9 When copying multi page A4 or Letter size documents you can print multiple copies faster by placing the documents face up long edge first in the ADF See Using the ADF on page 44 a Place your document face up long side edge first in...

Page 95: ...r computer to access a memory card or USB Flash drive that is inserted in the front of the machine See Software and Network User s Guide Using a memory card or USB Flash drive 10 Your Brother machine has media drives slots for use with the following popular digital camera media Memory Stick Duo Memory Stick PRO Duo SD Memory Card SDHC Memory Card SDXC Memory Card MultiMedia Card MultiMedia Card pl...

Page 96: ...era that uses the USB mass storage standard Any other USB devices are not supported 2 Memory card slot Slot Compatible memory cards Upper slot Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro M2 Adapter required Lower slot SD Memory Card SDHC Memory Card SDXC Memory Card MultiMedia Card MultiMedia Card plus miniSD Adapter required miniSDHC Adapter required microSD Adapter required microSDH...

Page 97: ...han one media card in the machine at the same time Doing this may cause damage to the machine DO NOT unplug the power cord or remove the memory card or USB Flash drive from the media drive slot or USB direct interface while the machine is reading or writing to the memory card or USB Flash drive You will lose your data or damage the card The machine can only read one device at a time ...

Page 98: ...r an image go to step g If you want to print all photos press Print All Press Yes to confirm Go to step j g Press d or c to display the photo you want to print and then press it h Enter the number of copies you want either by entering the number of copies or by pressing or Press OK i Repeat steps g and h until you have chosen all the photos you want to print j Press OK k Read and confirm the displ...

Page 99: ...our documents may be stored in PDF PDF or JPEG JPG file formats The factory setting is Colour 200 dpi and the default format is PDF The machine creates file names based on the current date See Quick Setup Guide For example the fifth image scanned on July 1 2013 would be named 01071305 PDF You can change the colour and resolution a Load your document b Open the media slot cover c Put the memory car...

Page 100: ...nd Colour removes the base colour of documents to make the scanned data more recognisable h The file name is set automatically However you can create a name of your choice using the keyboard on the Touchscreen Press File Name and then enter the file name You can only change the first 6 digits of the file name Press OK i Press OK NOTE If you want to save the settings as a shortcut press Save as Sho...

Page 101: ...om your application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties or Preferences depending on the application you are using d Choose the settings you want to change in the Properties dialog box Commonly used settings include Media Type Print Quality Paper Size Orientation Colour Greyscale Ink Save Mode Scaling 2 sided Booklet e Click OK f C...

Page 102: ...machine is on a network configure it with a TCP IP address Install the scanner drivers from the CD ROM See Quick Setup Guide Install MFL Pro Suite Configure the machine with a TCP IP address if network scanning does not work See Software and Network User s Guide How to scan to a computer 12 ...

Page 103: ...ific applications a Load your document See How to load documents on page 44 b Windows XP Windows Vista and Windows 7 Open ControlCenter4 by clicking Start All Programs Brother MFC XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click SCAN...

Page 104: ... Choose PDF pdf from the File Type drop down list 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list f Click OK 1 2 4 5 3 ...

Page 105: ...How to scan to a computer 95 12 g Click File h Press Scan The machine starts the scanning process The folder where the scanned data is saved will open automatically ...

Page 106: ...C XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click SCAN in the left navigation bar and then click ControlCenter4 The ControlCenter4 application will open b Make sure the machine you want to use is selected from the Model drop down li...

Page 107: ...t 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list f Click OK 1 2 4 5 3 ...

Page 108: ...o change the default settings go to step f f Press Options g Press Set with Touch Panel Press On h Choose the settings for ADF High Speed Mode Scan Type Resolution File Type Scan Size and Remove Background Colour as required i Press OK j Press Start The machine starts the scanning process NOTE The following scan modes are available to OCR to File to Image to Media to E mail to E mail Server to FTP...

Page 109: ...l to E mail Server to FTP or to Network and press the option you want to use d When the machine connected to a network press the PC name e Press Options For to OCR to File to Image and to E mail press Set with Touch Panel and then press On f Press ADF High Speed Mode g Press On or Off h Read the information on the Touchscreen and then confirm it by pressing OK i If you do not want to change more s...

Page 110: ...tells you to replace an ink cartridge there will be a small amount of ink left in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly CAUTION If ink gets in your eyes wash it out with water at once and call a doctor if you are concerned IMPORTANT Brother multifunction machines are designed to work with ink of a...

Page 111: ...idge bag for the colour indicated on the Touchscreen and then take out the ink cartridge d Turn the green release lever on the orange protective packing 1 counterclockwise until it releases the vacuum seal Then remove the orange protective packing as shown IMPORTANT DO NOT touch the cartridge in the area indicated 2 this can prevent the machine from detecting the cartridge 1 2 1 2 ...

Page 112: ...ove the ink cartridge and reinstall it slowly and firmly until the cartridge lever lifts IMPORTANT DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin DO NOT shake the ink cartridges If ...

Page 113: ...moistened with a non flammable glass cleaner NOTE In addition to cleaning the glass strip with a non flammable glass cleaner run your finger tip over the glass strip to see if you can feel anything on it If you feel dirt or debris clean the glass strip again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning attempt 2 ...

Page 114: ...ead When cleaning is finished the machine will go back to the Ready mode NOTE If you clean the print head at least five times and the print has not improved try installing a new Brother Original Innobella ink cartridge for each problem colour Try cleaning the print head again up to five more times If the print has not improved contact Brother customer service or your local Brother dealer You can a...

Page 115: ...eet again Return to step e j Press If you clean the print head at least five times and the print has not improved try installing a new Brother Original Innobella replacement ink cartridge for each problem colour Try cleaning the print head up to five more times If the print has not improved contact Brother customer service or your local Brother dealer IMPORTANT DO NOT touch the print head Touching...

Page 116: ... OK The machine starts printing the Alignment Check Sheet e For the A pattern press a or b to display the number of the test print that has the least visible vertical stripes 1 9 and then press it Press OK Repeat this step for the B C and D patterns In the example number 6 is the best choice for A B C and D NOTE f Press i When the print alignment is not adjustedcorrectly text looks blurry like thi...

Page 117: ...he last two digits of the year on the Touchscreen and then press OK i Enter the two digits for the month on the Touchscreen and then press OK j Enter the two digits for the day on the Touchscreen and then press OK k Press Clock Type l Press 12h Clock or 24h Clock m Press Time n To enter the time do one of the following If you chose 12h Clock in step l enter the time in 12 hour format using the key...

Page 118: ...en go to the suggested page Paper handling and Printing problems Printing Difficulties on page 129 Print Quality Difficulties on page 131 Paper Handling Difficulties on page 133 Printing Received Faxes on page 134 Telephone and Fax problems Telephone Line or Connections on page 134 Handling Incoming Calls on page 137 Receiving Faxes on page 135 Sending Faxes on page 136 Copying problems Copying Di...

Page 119: ...g problems Scanning Difficulties on page 138 PhotoCapture Center Difficulties on page 139 Software and Network problems Software Difficulties on page 139 Network Difficulties on page 139 Difficulties when entering data on page 140 ...

Page 120: ... following way Printing If you choose Greyscale in the Advanced tab of the printer driver you can use the machine as a monochrome printer 2 sided printing is not available when this message appears Copying If the paper type is set to Plain Paper you can make copies in monochrome 2 sided copying is not available when this message appears Faxing If the paper type is set to Plain Paper or Inkjet Pape...

Page 121: ...s handshake will ask that the fax be sent as monochrome Replace the ink cartridges See Replacing the ink cartridges on page 100 Comm Error Poor telephone line quality caused a communication error If the problem continues call the telephone company and ask them to check your telephone line Connection Failed You tried to poll a fax machine that is not in Polled Waiting mode Check the other fax machi...

Page 122: ...istinctive Ring to Off See Turning off Distinctive Ring on page 65 and 70 For New Zealand Set FaxAbility to Off See How to Turn FaxAbility OFF or ON on page 67 High Temperature The room temperature is too high After lowering the room temperature allow the machine to cool down to room temperature Try again later Hub is Unusable A hub or USB Flash drive with hub has been connected to the USB direct ...

Page 123: ...rom the use of non Brother supplies may not be covered under the stated product warranty The ink absorber box or flushing box will need to be replaced Contact Brother Customer Service or your local Brother Authorised Service Centre to have your machine serviced Other reasons for cleaning are 1 After a paper jam has been cleared the machine automatically cleans itself before the next received fax i...

Page 124: ...and try again The memory card or USB Flash drive you are using does not have enough free space to scan the documents Press Delete unused files from your memory card or USB Flash drive to make some free space and then try again No Caller ID Only available for some countries There is no incoming call history You did not receive calls or you have not subscribed to the Caller ID service from your tele...

Page 125: ...ly Make sure the Jam Clear Cover is closed evenly at both ends See Printer jam or paper jam on page 123 Paper dust has accumulated on the surface of the paper pick up rollers Clean the paper pick up rollers See Advanced User s Guide Cleaning the paper pick up rollers The paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 123 If this er...

Page 126: ...ng off Memory Receive operations Print the faxes that are in the memory See Advanced User s Guide Printing a fax from the memory Paper Jam Front The paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 123 Make sure the paper length guide is set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller size paper...

Page 127: ...aper by following the steps in Printer jam or paper jam on page 123 Paper Jam Rear The paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 123 Make sure the paper length guide is set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller size paper If there is a repeat paper jam a small piece of paper may be ...

Page 128: ...hen reconnect it The machine can be turned off for approximately 24 hours without losing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 120 Unusable Device Disconnect device from front connector turn machine off then on A broken device has been connected to the USB direct interface Unplug the device from the USB direct interface then press to turn the machine ...

Page 129: ...print media on page 20 3 After you have checked the paper size and the paper position press OK on the Touchscreen The paper orientation is incorrect for the paper size You did not set the paper guides in the tray to the indicators for the paper size you are using If you are printing from your computer make sure the paper size you choose in the printer driver matches the size of paper in the tray S...

Page 130: ... Guide Enter personal information Station ID a Press to temporarily interrupt the error b Press Settings c Press All Settings d Press a or b to display Service e Press Service f Press Data Transfer g Press Fax Transfer h Do one of the following If the Touchscreen shows No Data there are no faxes left in the machine s memory Press Close and then press Enter the fax number to which faxes will be for...

Page 131: ...nsfer mode See Quick Setup Guide Enter personal information Station ID a Press to temporarily interrupt the error b Press Settings c Press All Settings d Press a or b to display Service e Press Service f Press Data Transfer g Press Report Transfer h Enter the fax number to which the Fax Journal report will be forwarded i Press Fax Start Document jam B Documents can jam in the ADF unit if they are ...

Page 132: ...c Pull the jammed document out to the left 1 document cover d Close the document cover e Press Removing small documents jammed in the ADF B a Lift the document cover b Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 1 document cover c Close the document cover d Press 1 1 ...

Page 133: ...b MFC J3520 MFC J6520DW Pull the paper tray 1 1 completely out of the machine MFC J3720 MFC J6720DW Pull paper tray 1 and then tray 2 2 completely out of the machine If the Touchscreen shows Paper Jam Rear go to step j c Pull out the jammed paper 1 MFC J3520 MFC J6520DW MFC J3720 MFC J6720DW d Lift the green Jam Clear Flap and remove the jammed paper 1 2 1 1 ...

Page 134: ... in this area Make sure no jammed paper is left in the corners of the machine 1 and 2 IMPORTANT If the paper is jammed under the print head unplug the machine from the power source and then move the print head to reach the paper If the print head is in the right corner as shown in the illustration you cannot move the print head Re connect the power cord Hold down until the print head moves to the ...

Page 135: ... inside 1 for any pieces of paper Do one of the following If the Touchscreen shows Paper Jam Front go to step n If the Touchscreen shows Paper Jam Front Rear go to step j j Open the Jam Clear Cover at the back of the machine k Open the inside cover 1 1 1 ...

Page 136: ...mmed paper If there is any jammed paper slowly pull it out of the machine m Close the inside cover and Jam Clear Cover Make sure the covers are closed completely n Put the paper tray firmly back in the machine MFC J3520 MFC J6520DW MFC J3720 MFC J6720DW ...

Page 137: ...am a small piece of paper may be stuck in the machine See Additional paper jam clear operations on page 127 Additional paper jam clear operationsB a Using both hands use the finger holds on each side of the machine to lift the scanner cover 1 into the open position Move the print head if necessary to reach any paper remaining in this area Make sure no jammed paper is left in the corners of the mac...

Page 138: ...nual feed slot Push the paper into the manual feed slot NOTE We recommend you use glossy paper If you don t push the paper far enough into the manual feed slot the machine will not feed it when you re connect the power cord f Re connect the power cord The paper you placed in the manual feed slot will be fed through the machine and ejected g Using both hands use the finger holds on each side of the...

Page 139: ...ect this option to enable the printer Windows Vista and Windows Server 2008 Click Control Panel Hardware and Sound Printers Right click Brother MFC XXXX Printer where XXXX is your model name If the printer is offline it will show Use Printer Online Select this option to enable the printer Windows 7 and Windows Server 2008 R2 Click Devices and Printers Right click Brother MFC XXXX Printer where XXX...

Page 140: ... page Adjust the top and bottom margins in your document to allow for this See Unprintable area on page 36 Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality s...

Page 141: ...f cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources Make sure you are using one of the recommended types of paper See Acceptable paper and other print media on page 39 The recommended environment for your machine is between 20 C to 33 C White horizontal lines appear in text or graphics A4 Letter and Executive A3 Ledger Legal Folio A5 ...

Page 142: ...ou are using Brother Original Innobella ink If you are using photo paper make sure that you have set the correct paper type If you are printing a photo from your PC set the Media Type in the printer driver Ink is smudged or wet when using glossy photo paper Be sure to check the front and back of the paper Place the glossy surface printing surface face down See Paper Type MFC J3520 MFC J6520DW on p...

Page 143: ...Cleaning the paper pick up rollers Photo paper does not feed correctly When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose Machine feeds multiple pages Do the following See Loading paper and other print media on page 20 Make sure the paper is loaded correctly in the paper tray Re...

Page 144: ... extra blank page your paper size setting may not be correct for the paper you are using See Paper Size MFC J3520 MFC J6520DW on page 37 Turn on Auto Reduction See Advanced User s Guide Printing a reduced incoming fax Received colour fax prints only in monochrome Replace the colour ink cartridges that have reached the end of their life and then ask the other person to send the colour fax again See...

Page 145: ...rother machine shares a line with other telephones and you want it to automatically answer all incoming faxes select Fax Tel mode In Fax Tel mode your Brother machine will automatically receive faxes and produce a fast double ring to alert you to answer voice calls If you do not want your Brother machine to automatically answer incoming faxes select Manual mode In Manual mode you must answer every...

Page 146: ...o receive a fax even if you have answered the call on an external or extension telephone See Fax Detect on page 56 If you often get transmission errors due to possible interference on the telephone line try changing the Compatibility setting to Basic for VoIP See Telephone line interference VoIP on page 141 South Africa only If you connect your machine to a PBX or ISDN line set the menu setting of...

Page 147: ...ggestions The machine hears a voice as a CNG Tone If Fax Detect is set to On your machine is more sensitive to sounds It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones Deactivate the machine by pressing Try avoiding this problem by turning Fax Detect to Off See Fax Detect on page 56 Sending a fax call to the machine If you...

Page 148: ...ication For example in Nuance PaperPort 12SE click Scan Settings Select to choose the Brother TWAIN WIA driver Hong Kong and Taiwan only Make sure the Brother TWAIN WIA driver is chosen as the primary source In Presto PageManager with OCR click File Select Source and choose the Brother TWAIN WIA driver TWAIN or ICA errors appear when starting to scan Macintosh Make sure the Brother TWAIN driver is...

Page 149: ...ies Difficulty Suggestions Cannot print over the network Make sure that your machine is powered on and is online and in the Ready mode Print a Network Configuration Report see Advanced User s Guide Reports and check the current Network settings printed in this list Reconnect the LAN cable to the hub to verify that the cabling and network connections are good If possible try connecting the machine ...

Page 150: ...rograms if your security software displays an alert message during MFL Pro Suite installation Macintosh If you are using a firewall function of anti spyware or antivirus security software temporarily disable it and then install the Brother software Cannot connect to wireless network Investigate the problem using the WLAN Report Press Settings All Settings and then press a or b to display Print Rep...

Page 151: ...hone line you can change the compatibility setting which reduces the modem speed to minimise errors a Press Settings b Press All Settings c Press a or b to display Initial Setup d Press Initial Setup e Press a or b to display Compatibility f Press Compatibility g Press High Normal or Basic for VoIP Basic for VoIP cuts the modem speed to 9 600 bps and turns off colour fax receiving and ECM except f...

Page 152: ... available 1 Machine Reset You can reset all the machine s settings that you have changed such as Date and Time and Ring Delay 2 Network You can reset the print server back to its default factory settings such as the password and IP address information 3 Address Book Fax Address Book Fax resets the following settings Address Book Address Book and Setup Groups Programmed fax jobs in the memory Poll...

Page 153: ...ess Settings b Press All Settings c Press a or b to display Initial Setup d Press Initial Setup e Press a or b to display Reset f Press Reset g Press a or b to display the type of reset Machine Reset Network Address Book Fax or All Settings and then press it h Press Yes to confirm i Press Yes for 2 seconds to reboot the machine ...

Page 154: ...ettings and options you want to set as they are displayed on the screen We have created step by step Settings tables and Feature tables so you can see at a glance all the available choices for each setting and feature You can use these tables to quickly choose your preferred settings in the machine Settings and feature tables C ...

Page 155: ... for a wireless network See WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN See WLAN Status You can see the current wireless network status MAC Address You can see your machine s MAC address Paper Type MFC J3520 MFC J6520DW Plain Paper Inkjet Paper Brother B...

Page 156: ...2 MFC J3720 MFC J6720DW Paper Size A4 A3 Letter Legal Ledger Sets the size of paper in paper tray 2 37 Fax Preview On Off You can view faxes you receive on the Touchscreen 57 All Settings For more information see All Settings in the following table Configures the detailed settings Level1 Level2 Level3 Options Descriptions Page See Software and Network User s Guide See Quick Setup Guide The default...

Page 157: ...ur All Lets you clean the print head 104 Ink Volume Lets you check the available ink volume See Paper Type MFC J3520 MFC J6520DW Plain Paper Inkjet Paper Brother BP71 Other Glossy Transparency Sets the type of paper in paper tray 37 Paper Size MFC J3520 MFC J6520DW A4 A5 A3 10x15cm Letter Legal Ledger Sets the size of paper in paper tray 37 See Advanced User s Guide The default settings are shown ...

Page 158: ...er Sets the size of paper in paper tray 1 Tray 2 Paper Size Options A4 A3 Letter Legal Ledger Sets the size of paper in paper tray 2 37 Tray Use Copy Tray 1 Tray 2 Auto Tray Select Choose the tray that will be used for copying 38 Tray Use Fax Tray 1 Tray 2 Auto Tray Select Choose the tray that will be used for faxing 39 Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The d...

Page 159: ...ter the last finger press See Keyboard Settings QWERTY ABC You can choose the type of keyboard for the Touchscreen 12 Sleep Mode 1Min 2Mins 3Mins 5Mins 10Mins 30Mins 60Mins You can choose how long the machine will remain idle before it goes into Sleep Mode See Function Lock Set Password You can restrict selected machine operations for up to 10 restricted users and for all other non authorized Publ...

Page 160: ... time in Fax Tel mode 55 Fax Preview On Off You can view received faxes on the Touchscreen 57 Fax Detect On Off Receives fax messages automatically when you answer a call and hear fax tones 56 Remote Codes Remote Codes Options On Off Act Code l51 l91 for New Zealand Deact Code 51 91 for New Zealand Allows you to answer all calls at an extension or external telephone and use codes to turn the machi...

Page 161: ...ety feature Report Setting Transmission On On Image Off Off Image Off2 Off2 Image Choose the initial setup for the Transmission Verification Report 51 Journal Period Journal Period Sets the interval for the automatic printing of the Fax Journal If you have chosen any other option than Off and Every 50 Faxes you can set the time for the chosen option If you have chosen Every 7 Days you can set the ...

Page 162: ...lia Singapore and Hong Kong On Off Use with phone company distinctive ringing service allows you to have a voice number and fax number on the one phone line 64 69 FaxAbility For New Zealand only On Off If you have FaxAbility from Telecom you can use this function to store the ringing pattern of your fax number And if you set in to On you should use the registered number only 66 Call Waiting For Ne...

Page 163: ... Chooses the WINS configuration mode WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server APIPA On Off Automatically allocates the IP address from the link local address range See Software and Network ...

Page 164: ... can see your machine s MAC address WLAN TCP IP BOOT Method Auto Static RARP BOOTP DHCP Chooses the BOOT method that best suits your needs IP Address 000 255 000 255 000 255 000 255 Enter the IP address Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask Level1 Level2 Level3 Level4 Options Descriptions Page See Software and Network User s Guide Please go to the Brother Solutions Cent...

Page 165: ...dary DNS server APIPA On Off Automatically allocates the IP address from the link local address range IPv6 On Off Enable or disable IPv6 protocol for a wireless LAN If you want to use the IPv6 protocol visit http solutions brother com for more information WLAN Assistant You can configure your wireless networksettings using the Brother CD ROM Level1 Level2 Level3 Level4 Options Descriptions Page Se...

Page 166: ...D Comm Mode You can see the current Communication Mode MAC Address You can see your machine s MAC address Wi Fi Direct Push Button You can easily configure your Wi Fi Direct networksettings using the one buttonpush method See PIN Code You can easily configure your Wi Fi Direct networksettings using WPS with a PIN Level1 Level2 Level3 Level4 Options Descriptions Page See Software and Network User s...

Page 167: ...ive Not Connected Off the number of devices You can see the current Wi Fi Direct network status Signal Strong Medium Weak None You can see the current Wi Fi Direct network signal strength When your machine acts as Group Owner the Touchscreen always shows Strong I F Enable On Off Enable or Disable the Wi Fi Direct connection Level1 Level2 Level3 Level4 Options Descriptions Page See Software and Net...

Page 168: ...Cert On Off Verify the SMTP Server Certificate automatically POP3 Server Name Up to 30 characters IP Address 000 255 000 255 000 255 000 255 Enter the POP3 server address POP3 Port 00001 65535 Enter the POP3 port number Mailbox Name Enter the mail box name Up to 60 characters Mailbox Password Enter the password to login to the POP3 server Up to 32 characters Level1 Level2 Level3 Level4 Options Des...

Page 169: ...sen Poll Frequency Options 1Min 3Mins 5Mins 10Mins 30Mins 60Mins Sets the interval for checking for new messages on the POP3 server Header All Subject From To None Selects the contents of the mail header to be printed Delete Error Mail On Off Deletes error mails automatically Notification On MDN Off Receives notification messages Level1 Level2 Level3 Level4 Options Descriptions Page See Software a...

Page 170: ...rver and confirms whether an e mail has been received Web Connect Settings Proxy Settings Proxy Connection On Off You can change the Web connection settings See Address Port User Name Password Network I F Wired LAN WLAN You can choose the network connection type See Network Reset Yes No Restores all networksettings back to the factory default Level1 Level2 Level3 Level4 Options Descriptions Page S...

Page 171: ...een and in the headings of the faxes you send 107 Time Clock Type 12h Clock 24h Clock Daylight Save Not available in South Africa Forward Hour Backward Hour Manually changes for Daylight Savings Time See Auto Daylight For South Africa only On Off Automatically changes for Daylight Savings Time Time Zone Sets the time zone for your country See Station ID Fax Name Enter your name and fax number to a...

Page 172: ...the print server back to its factory default settings such as the password and IP address information Address Book Fax Yes No Deletes all stored Address Book numbers and faxes restores the Station ID Address Book List Transmission Verification Report and Fax Journal back to the factory default settings All Settings Yes No Resets all the machine s settings back to the factory default Local Language...

Page 173: ...ch as access codes and credit card numbers You can also store a pause when you set up addresses 78 Hook Not available in South Africa Press before dialling when you want to listen to make sure a fax machine has answered and then press Fax Start See Tel R For South Africa only Tel changes to R when PBX is selected as the telephone line type You can use R to gain access to an outside line or to tran...

Page 174: ... See Change You can change Address Book numbers 81 Delete You can delete Address Book numbers Apply You can send a fax using the Address Book 77 Call History Outgoing Call Apply You can choose a number from the Outgoing Call history and then send a fax to it add it to the Address Book or delete it 78 Edit Add to Address Book Delete Caller ID history Only available for some countries Apply You can ...

Page 175: ...etting Mono Colour Sets whether faxes are sent in monochrome or colour 49 Delayed Fax Delayed Fax On Off Sets the time of day in 12 hour or 24 hour format that the delayed faxes will be sent See Set Time Batch TX On Off Combines delayed faxes to the same fax number at the same time of day into one transmission Real Time TX On Off You can send a fax without using the memory Polled TX Standard Secur...

Page 176: ...ss Book Search The search will be within the Address Book 77 Edit Add New Address You can store Address Book numbers so you can dial by pressing Address Book on the Touchscreen and Apply then Fax Start 80 Setup Groups You can set up Group numbers for Broadcasting See Change You can change Address Book numbers 81 Delete You can delete Address Book numbers Apply You can send a fax using the Address ...

Page 177: ... on page 163 Call History See Call History in Fax When Fax Preview is Off on page 163 The default settings are shown in Bold with an asterisk Level1 Level2 Level3 Options Descriptions Page Options ADF HighSpeed Mode On Off You can copy A4 or Letter documents faster by placing them long side edge first in the ADF 84 Quality Normal Best Choose the Copy resolution for the next copy See Paper Type Pla...

Page 178: ...arge 198 10x15cm i A4 186 10x15cm i Letter 141 A4iA3 A5iA4 You can choose the enlargement ratio for the next copy Reduce 97 Letter i A4 93 A4 i Letter 83 Legal i A4 69 A3 i A4 A4 i A5 47 A4 i 10x15cm You can choose the reduction ratio for the next copy Fit to Page Your machine will adjust the size of the next copy to the paper size you set Custom 25 400 You can choose the enlargement or reduction ...

Page 179: ... ID 1 to 2 or Poster copies Layout Format When you set Ledger or A3 and then choose 2 in 1 or Poster 2x2 When 2 in 1 is chosen Ledgerx2 i Ledgerx1 Letterx2 i Ledgerx1 A3x2 i A3x1 A4x2 i A3x1 When Poster 2x2 is chosen Ledgerx1 i Ledgerx4 Letterx1 i Ledgerx4 A3x1 i A3x4 A4x1 i A3x4 Auto Deskew Auto Off If your scanned copy is skewed your machine can correct the data automatically Level1 Level2 Level...

Page 180: ...f Ink Save Mode Thin Paper Copy Book Copy Watermark Copy Remove Background Colour You can choose various copy settings Set New Default Yes No You can save your copy settings Factory Reset Yes No You can restore all the settings back to the factory default Save as Shortcut Saves the current settings as a shortcut Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The default s...

Page 181: ...cut Saves the current settings as a shortcut to Media when a memory card or USB Flash drive is inserted Options For more information see the Options on page 175 Configure the detailed settings 89 Save as Shortcut Saves the current settings as a shortcut See to E mail PC Select Options For more information see the Options on page 174 Configure the detailed settings See Save as Shortcut Saves the cu...

Page 182: ...ed settings Save as Shortcut Saves the current settings as a shortcut WS Scan Appears when you install a Web Services Scanner which is displayed in your computer s Windows Explorer Scan PC Select You can scan data by using the Web Services protocol Scan for E mail Scan for Fax Scan for Print Level1 Level2 Level3 Options Descriptions Page See Software and Network User s Guide See Advanced User s Gu...

Page 183: ...n A4 or Letter documents faster by placing them long side edge first in the ADF 99 Scan Type Colour Black and White You can choose the scan type for your document See Resolution 100 dpi 200 dpi 300 dpi 600 dpi You can choose the scan resolution for your document File Type Text HTML RTF You can choose the file format for your document Scan Size A4 A5 A3 10x15cm Business Card 90x60mm Letter Legal Le...

Page 184: ...ite You can choose the scan type for your document See Resolution 100 dpi 200 dpi 300 dpi 600 dpi You can choose the scan resolution for your document File Type If you choose the Colour option in the Scan Type setting PDF JPEG If you choose the Mono option in the Scan Type setting PDF TIFF You can choose the file format for your document Scan Size A4 A5 A3 10x15cm Business Card 90x60mm Letter Lega...

Page 185: ...File Type If you choose the Colour option in the Scan Type setting PDF JPEG If you choose the Mono option in the Scan Type setting PDF TIFF You can choose the file format for your document Scan Size A4 A5 A3 10x15cm Business Card 90x60mm Letter Legal Ledger You can choose the scan size for your document Scan Long Paper On Off You can scan a long document using the ADF File Name You can rename the ...

Page 186: ... or Letter documents faster by placing them long side edge first in the ADF 99 Scan Type Colour Black and White You can choose the scan type for your document See Resolution 100 dpi 200 dpi 300 dpi 600 dpi Auto You can choose the scan resolution for your document File Type If you choose the Colour option in the Scan Type setting PDF JPEG If you choose the Mono option in the Scan Type setting PDF T...

Page 187: ...ginal factory default settings Level1 Level2 Options1 Descriptions Page Options ADF High Speed Mode On Off You can scan A4 or Letter documents faster by placing them long side edge first in the ADF 99 Scan Type Colour Black and White You can choose the scan type for your document See Resolution 100 dpi 200 dpi 300 dpi 600 dpi Auto You can choose the scan resolution for your document See Software a...

Page 188: ...r your document Scan Long Paper On Off You can scan a long document using the ADF File Name BRNXXXXXXXXXXXX Estimate Report Order sheet Contract sheet Check Receipt Manual Choose preset file names If you choose Manual you can name the file as you like Remove Background Colour Off Low Medium High Change the amount of background colour that is removed User Name Enter the user name Level1 Level2 Opti...

Page 189: ...181 You can adjust your photos with the options 88 Print All You can print all photos in your memory card or USB Flash drive Enhance Photos Enhance Auto Correct Print Settings For more information see the Print Settings on page 181 You can adjust and crop your photos with these settings See Enhance Skin Enhance Scenery Remove Red Eye Night Scene Fill Light Whiteboard Monochrome Sepia Auto Correct ...

Page 190: ...Slide Show Show Each Photo for 3Secs 10Secs 30Secs 1Min 5Mins Sets the time each photo in the Slide Show is shown before the machine switches to the next photo Start The machine starts a Slide Show of your photos You can choose a photo during the Slide Show and change the print settings For more information see the Print Settings on page 181 Level1 Level2 Level3 Options Descriptions Page See Advan...

Page 191: ...aper Size 10x15cm 13x18cm A4 A3 Letter Ledger Choose the paper size When A4 or Letter is chosen Print Size 8x10cm 9x13cm 10x15cm 13x18cm 15x20cm Max Size Choose the print size if you are using A4 or Letter size paper Auto Correct Does not appear when DPOF Print is chosen View Photos and Slide Show only On Off The machine decides the appropriate effect for your photo Brightness Does not appear when...

Page 192: ...image around the margin to fit the paper size or print size Turn this feature off if you want to print whole images or prevent unwanted cropping Borderless On Off Expands the printable area to fit the edges of the paper Date Print Not available for DPOF printing On Off Prints the date on your photo Set New Default Yes No Saves your print settings as the default settings Option1 Option2 Option3 Opt...

Page 193: ...3 Options Descriptions Page Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy Choose the paper type See Paper Size Letter A4 Choose the paper size See Advanced User s Guide The default settings are shown in Bold with an asterisk Option1 Option2 Option3 Option4 Descriptions Page See Advanced User s Guide The default settings are shown in Bold with an asterisk ...

Page 194: ...hotos with these settings See Advanced User s Guide The default settings are shown in Bold with an asterisk Level1 Level2 Level3 Options Descriptions Page Web Apps Lets you connect the Brother machine to an Internet service Web services may have been added and or service names may have been changed by the provider since this document was published See SkyDrive Box Google Drive Evernote Dropbox Fac...

Page 195: ...isplays the available paper type Paper Size A3 Ledger When A3 i A4 is chosen A4 Letter Sets the size of paper in the paper tray Tray Select MFC J3720 MFC J6720DW Auto Tray Select Automatically chooses the tray that contains the most suitable paper Density Adjusts the density of copies Auto Deskew Auto Off If your scanned copy is skewed your machine can correct the data automatically See Advanced U...

Page 196: ...ore information see Options in Copy on page 167 You can change the settings in the Copy Options 12 Quality Paper Type Paper Size Tray Select MFC J3720 MFC J6720DW Enlarge Reduce Density Stack Sort Page Layout Auto Deskew 2 sided Copy Advanced Settings The default settings are shown in Bold with an asterisk ...

Page 197: ... than one fax number Preview On Off You can preview a fax message before you send it Colour Setting Mono Colour Sets whether faxes are sent in monochrome or colour Real Time TX On Off You can send a fax without using the memory Overseas Mode On Off If you are having difficulty sending faxes overseas set this to On Call History Outgoing Call You can choose a number from the Outgoing Call history Ca...

Page 198: ...kground Colour You can scan documents into a memory card or USB Flash drive to E mail PC Select You can scan a monochrome or a colour document into your E mail application to E mail Server Options ADF High Speed Mode Scan Type Resolution File Type Scan Size Scan Long Paper You can scan a monochrome or a colour document into your E mail Server to Network Profile Name You can send scanned data to a ...

Page 199: ... You can change the shortcut name 17 Delete Deletes the shortcut 17 Edit Delete Shortcut Name Edit Shortcut Name You can change the shortcut name 17 Delete Deletes the shortcut 17 Level1 Level2 Level3 Options Descriptions Page Ink Test Print Print Quality Alignment Lets you check the print quality or alignment 104 106 Cleaning Black Colour All Lets you clean the print head 104 Ink Volume Lets you ...

Page 200: ...igure the Wi Fi settings using a PC WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN See See Quick Setup Guide See Software and Network User s Guide The default settings are shown in Bold with an asterisk Level1 Level2 Level3 Options Descriptions Page Photo S...

Page 201: ...hanging the keyboard setting on page 12 Inserting spaces C To enter a space press Space Or you can press c to move the cursor NOTE The characters that are available may differ depending on your country Making corrections C If you entered an incorrect character and want to change it press d to move the cursor to highlight the incorrect character and then press Enter the correct character You can al...

Page 202: ...f it will automatically turn itself on periodically for print head maintenance and then turn itself off Specifications D Printer Type Inkjet Print Head Mono Colour Piezo with 420 nozzles 1 Piezo with 420 nozzles 3 Memory Capacity 128 MB LCD Liquid Crystal Display 2 7 in 67 5 mm TFT Colour Touchscreen LCD 1 and Touchpanel Power Source Taiwan AC 100 to 120 V 50 60 Hz For Australia and other countrie...

Page 203: ...ound Pressure Operating 50 dB A Maximum 1 Temperature Operating Best Print Quality 10 to 35 C 20 to 33 C Humidity Operating Best Print Quality 20 to 80 without condensation 20 to 80 without condensation ADF automatic document feeder Up to 35 pages Paper 80 gsm A4 or Letter size Document Size ADF Width 148 mm to 297 mm ADF Length 148 mm to 431 8 mm Scanner Glass Width Max 297 mm Scanner Glass Lengt...

Page 204: ...e A4 Letter Executive JIS B5 4 Portrait A3 Ledger JIS B4 4 Legal Folio A5 A6 Envelopes C5 Com 10 DL Monarch Photo 10 15 cm Photo L 89 127 mm Photo 2L 13 18 cm and Index card 127 203 mm Width 89 mm 297 mm Length 127 mm 431 8 mm For more details see Paper weight and thickness on page 43 Maximum paper tray capacity Approx 250 sheets of 80 gsm plain paper Paper Tray 2 MFC J3720 MFC J6720DW D Paper typ...

Page 205: ...Paper type Plain paper inkjet paper coated paper glossy paper 1 transparency 1 2 and Envelopes Paper size 3 Landscape A4 Letter Executive JIS B5 4 Portrait A3 JIS B4 4 Ledger Legal Folio A5 A6 Envelopes C5 Com 10 DL Monarch Photo 10 15 cm Photo L 89 127 mm Photo 2L 13 18 cm and Index card 127 203 mm Width 89 mm 297 mm Length 127 mm 431 8 mm For more details see Paper weight and thickness on page 4...

Page 206: ...ing Width 288 mm A3 Scanner Glass 204 mm A4 Printing Width 291 mm A3 Greyscale Monochrome 8 bit 256 levels Colour 24 bit 8 bit per colour 256 levels Resolution Standard 203 98 dpi Mono 203 196 dpi Colour Fine 203 196 dpi Mono Colour Superfine 203 392 dpi Mono Photo 203 196 dpi Mono Address Book 100 names 2 numbers or E mail addresses 1 Groups Up to 6 Broadcasting 250 200 Address Book 50 Manual Dia...

Page 207: ...e paper Colour Monochrome Yes Yes Copy Width 291 mm 1 Multiple Copies Stacks Sorts up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Prints up to 1200 2400 dpi 2 sided Yes Paper type Plain paper Paper size A4 Letter Ledger A3 Legal A5 ...

Page 208: ... with Adapter 64 MB 1 GB SD Memory Card 16 MB 2 GB miniSD with Adapter 16 MB 2 GB microSD with Adapter 16 MB 2 GB SDHC Memory Card 4 GB 32 GB miniSDHC with Adapter 4 GB 32 GB microSDHC with Adapter 4 GB 32 GB SDXC Memory Card 48 GB 128 GB USB Flash drive 2 Resolution Up to 1200 4800 dpi File Extension Media Format DPOF ver 1 0 ver 1 1 Exif DCF up to ver 2 1 Image Format Photo Print JPEG 3 AVI 4 MO...

Page 209: ...ications 199 D PictBridge D Compatibility Supports the Camera Imaging Products Association PictBridge standard CIPA DC 001 Visit http www cipa jp pictbridge for more information Interface USB direct interface ...

Page 210: ...iant Yes Windows XP 1 Windows Vista Windows 7 Windows 8 Mac OS X v10 6 8 10 7 x 10 8 x WIA Compliant Yes Windows XP 1 Windows Vista Windows 7 Windows 8 ICA Compliant Yes Mac OS X v10 6 8 10 7 x 10 8 x Colour Depth 48 bit colour Processing Input 24 bit colour Processing Output 256 levels per colour Greyscale 16 bit colour Processing Input 8 bit colour Processing Output 256 levels per colour Resolut...

Page 211: ...specifications visit http www brother com 5 Only available for some countries Resolution Up to 1200 6000 dpi Printing Width 3 291 mm 297 mm borderless 1 Borderless 2 A4 Letter Ledger A3 A6 Photo 10 15 cm Photo L 89 127 mm Photo 2L 13 18 cm Index Card 127 203 mm 2 sided Paper type Plain paper Paper size A4 Letter A3 Ledger Legal Folio A5 Executive JIS B4 5 JIS B5 5 Print Speed 4 ...

Page 212: ...1 Also included is the Brother BRAdmin Light 2 Network Management software 1 See Computer requirements on page 203 2 Windows If you require more advanced printer management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com Macintosh The latest Brother BRAdmin Light is available as a download from http solutions brother com U...

Page 213: ...s Server 2008 R2 Windows Server 2012 64bit x64 processor Macintosh Operating System Mac OS X v10 6 8 OS X v10 7 x OS X v10 8 x Printing PC Fax Send 3 Scanning Removable Disk USB or Memory card 5 Network Media Access LAN 5 Intel Processor 80 MB 550 MB Conditions 1 For WIA 1200 1200 resolution Brother Scanner Utility enables to enhance up to 19200 19200 dpi 2 Third party USB ports are not supported ...

Page 214: ... ink cartridges you can print the specified number of pages For Australia and other Oceania countries For other countries For India and Indonesia Super High Yield Black LC139XLBK LC569XLBK LC589XLBK Super High Yield Yellow LC135XLY LC565XLY LC585XLY Super High Yield Cyan LC135XLC LC565XLC LC585XLC Super High Yield Magenta LC135XLM LC565XLM LC585XLM For Australia and other Oceania countries For oth...

Page 215: ...cuts 12 tray use 38 using scanner glass 45 Cordless telephone 75 Custom telephone features on a single line 137 D Dialling a pause 80 Address Book 77 Caller ID history 79 manual 77 Outgoing Call 78 Distinctive Ring turning off 65 70 turning on 65 69 Document loading 44 45 E Envelopes 25 27 33 41 43 Error messages on Touchscreen 110 B W 1 sided Print Only 110 Cannot Detect 111 Cannot Print 111 Comm...

Page 216: ... Fax Tel mode answering at extension telephones 75 76 Remote Activation Code 75 76 Remote Deactivation Code 75 76 Ring Delay 55 G Greyscale 196 200 H Help Features tables 163 Settings tables 145 Touchscreen messages 144 I Ink cartridges ink dot counter 100 replacing 100 Innobella 204 J Jacks EXT External telephone 75 Jams document 121 paper 123 L LCD Liquid Crystal Display 6 144 Brightness 19 M Ma...

Page 217: ...d Network User s Guide Also see Help in the Presto PageManager application Print difficulties 129 paper jams 123 printable area 36 resolution 201 specifications 201 Printing See Software and Network User s Guide R Receive Mode External TAD 52 Fax Only 52 Fax Tel 52 Manual 52 Redial Pause 78 Remote Setup See Software and Network User s Guide Resolution copy 197 fax 196 print 201 scan 200 Ring Delay...

Page 218: ...reen 110 if you are having difficulty copying 138 document jam 121 entering data 140 incoming calls 137 Network 139 paper handling 133 PhotoCapture Center 139 print quality 131 printing 129 printing received faxes 134 receiving faxes 135 scanning 138 software 139 telephone line or connections 134 maintenance messages on Touchscreen 110 paper jam 123 U Unscannable area 46 V Volume setting beeper 18...

Page 219: ...port Consultants are available 7 days a week by phone during the hours of 8 30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday Outside of these hours you can find assistance from our Auto Attendant Self Help and our Website www brother co nz under Online Help Product Support Centre Australia Brother International Aust Pty Ltd Phone 02 8875 6000 Fax 02 9870 7223 Solutions Site http sol...

Page 220: ... Visit us on the World Wide Web http www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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