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T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
21 - 2
Error Messages
Error Message
Cause
Action
CHECK CASSETTE
MFC cassette cover is open
Close cassette cover or install
or MFC cassette is not
cassette properly.
installed properly.
CHECK PAPER
MFC is out of paper.
Add paper to cassette.
CHECK PAPER SIZE
Your Paper Size setting may
Change either paper in
not match the size of paper
cassette or change Paper
in the cassette.
Size setting.
CHECK SCAN LOCK
The scanner lock is locked.
Release the scanner lock
lever. If you see MACHINE
ERROR AF (or AE), stop
operation and call Customer
Service for assistance:
USA:
1-800-284-4329
From within Canada:
1-800-853-6660
From within Montreal:
1-514-685-6464
COMM. ERROR
Poor phone line quality
Try the call again. If problem
caused communication error.
continues, call Telephone
Company to check your
phone line.
CONNECTION FAIL
You tried to poll a fax
Verify the other party’s
machine that is not in
polling setup.
Polled Waiting mode.
COOLING DOWN
The print head has
Unplug the MFC and wait
overheated.
30 minutes for it to cool.
COVER OPEN
Scanner cover is not closed
Press the Scanner Cover
completely.
Release Button and lift the
scanner cover, then close it.
DISCONNECTED
The other party or other
Try to transmit or receive
party’s fax machine
again.
terminated the call.
DOCUMENT JAM
Documents were not inserted
See page 21-4.
or fed properly, or document
scanned from ADF was longer
than about 40 inches (90cm).
INK EMPTY
One or more of the ink
Replace the ink cartridges.
cartridges is out of ink.
(See pages 21-16.)
Summary of Contents for MFC-9100C
Page 1: ...MFC 9100C OWNER S MANUAL ...
Page 58: ...S E T U P R E C E I V E 5 10 ...
Page 70: ...S E T U P S E N D 6 12 ...
Page 174: ...C O L O R F A X I N G 19 10 ...
Page 200: ...T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 21 20 ...
Page 208: ...S P E C I F I C A T I O N S 23 4 ...