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T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Troubleshooting

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so
you can get instant answers to common technical questions and product
information for all Brother products. This system is available 24 hours a
day, 7 days a week. You can use the system to send faxes to any fax
machine, not just the one from which you are calling.

If you can’t resolve a difficulty with your machine using this manual, call
our fax-back

system, and follow the voice prompts to receive faxed

instructions about using the system, and an index of fax-back subjects.

USA:

1-800-521-2846

From within Canada:

1-800-681-9838

The Brother fax-back system number (USA only) has been
preprogrammed on One Touch key

01

.

Brother Home Page

You can find more information about Brother products, from product
specification sheets to Frequently Asked Questions (FAQs), on the
World Wide Web. Visit us at

http://www.brother.com

Brother Bulletin Board

Brother’s Bulletin Board Numbers are

USA:

1-888-298-3616

From within Canada:

1-514-685-2040

For Customer Service

USA:

1-800-284-4329

(voice)

1-908-575-8790

(fax)

From within Canada:

1-800-853-6660

(voice)

1-514-685-4898

(fax)

From within Montreal:

1-514-685-6464

(voice)

Troubleshooting and
Routine Maintenance

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Summary of Contents for MFC 8600

Page 1: ...FAX 4750 FAX 5750 MFC 8300 MFC 8600 MFC 8700 OPERATIONS MANUAL ...

Page 2: ...0 Compliant Brother is addressing the Year 2000 related issues for all Brother fax machines and multi function centers Our focus is to ensure that our bundled third party software will continue to properly process date time data after January 1 2000 Brother fax machines and multi function centers will function properly after January 1 2000 provided that all non Brother hardware software and firmwa...

Page 3: ...g the system and an index of fax back subjects USA 1 800 521 2846 From within Canada 1 800 681 9838 The Brother fax back system number USA only has been preprogrammed on One Touch key 01 Frequently Asked Questions FAQs You can find more information about Brother products on the World Wide Web From product specification sheets to Frequently Asked Questions FAQs it is all there Visit us at http www ...

Page 4: ...andset Curled Cord UF7204008 Document Tray and Extension UU2069001 Document Support UU2080001 IEEE 1284 Bi directional Cable F2A046 10 Multi purpose Paper Cassette 2 LT400 For FAX 4750 and MFC 8600 only Network LAN Board NC 8000 For FAX 5750 and MFC 8700 only Power Protector for A C Power and Phone Line QPD120 Surges and Voltage Spikes Quick Reference Card UU2087001 Operations Manual UU2086001 Sof...

Page 5: ... THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WHETHER IN CONTRACT TORT INCLUDIN...

Page 6: ...21 2846 After contacting the Brother Authorized Service Center you may be required to deliver or send the Product properly packaged freight prepaid to the Authorized Service Center together with a photocopy of your bill of sale What Brother will do Brother or its Authorized Service Center will evaluate your report of a possible defect to determine whether a defect exists and if it does exist Broth...

Page 7: ...HIS ONE WHETHER EXPRESS OR IMPLIED INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED BROTHER 90 DAY LIMITED WARRANTY and EXCHANGE SERVICE For FAX 4750 and FAX 5750 Only For USA Only This Limited Warranty is the only warranty that Brother is giving for this Product It is the final expression and the exclusive and only statement of Brother s o...

Page 8: ...6 After contacting the Brother Authorized Service Center you may be required to deliver or send the Product properly packaged freight prepaid to the Authorized Service Center together with a photocopy of your bill of sale What Brother will do Brother or its Authorized Service Center will evaluate your report of a possible defect to determine whether a defect exists and if it does exist Brother or ...

Page 9: ...EXPRESSED BY AFFIRMATION PROMISE DESCRIPTION DRAWING MODEL OR SAMPLE ANY AND ALL WARRANTIES OTHER THAN THIS ONE WHETHER EXPRESS OR IMPLIED INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This Limited Warranty is the only warranty that Brother is giving for this Product It is the final expression and the exclusive and only statement of Brot...

Page 10: ...from packing without the ink cartridges will VOID your warranty Refer to your Operation Manual for proper packaging BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED No oral or written information advic...

Page 11: ...6 Acceptable Paper 2 6 Paper Capacity of Paper Cassette 2 6 Paper Specification for the Cassette 2 7 Manual Feed Slot 2 7 Loading Paper in Multi purpose Paper Cassette 2 8 Connections 2 9 Connecting the Machine 2 9 Connecting an External Telephone 2 10 Connecting an External TAD Telephone Answering Device 2 10 Sequence 2 10 Connections 2 10 Recording Outgoing Message OGM 2 11 Special Line Consider...

Page 12: ...ng On Automatic Daylight Savings Time 4 6 SETUP RECEIVE 5 1 Basic Receiving Operations 5 1 Select Answer Mode 5 1 Setting Ring Delay 5 2 Setting F T Ring Time 5 2 Easy Receive 5 3 Turning on Cassette 2 For FAX 4750 FAX 5750 MFC 8600 and MFC 8700 Only 5 3 Printing a Reduced Incoming Document 5 4 Recommended Reductions 5 4 Setting Paper Size 5 5 Setting Cassette Usage For FAX 4750 FAX 5750 MFC 8600 ...

Page 13: ...edial 6 2 Dual Access 6 3 Real Time Transmission 6 3 Checking the Jobs Status 6 4 Canceling Jobs in Memory 6 4 Basic Sending Operations 6 5 Composing Electronic Cover Page 6 5 Composing Your Own Comments 6 6 Cover Page for Next Fax Only 6 6 Always Send Cover Page 6 7 Using a Printed Cover Page 6 7 Contrast 6 8 Resolution 6 8 Canceling a Job While Scanning the Document 6 8 Advanced Sending Operatio...

Page 14: ...te Retrieval 9 3 Using Remote Retrieval Access Code 9 3 Remote Commands 9 4 Retrieving Memory Status List 9 5 Retrieving Fax Messages 9 5 Changing Fax Forwarding Number Remotely 9 6 PRINTING REPORTS 10 1 MFC Settings and Activity 10 1 To Print a Report 10 1 Transmission Verification Xmit Report 10 2 Activity Report Interval 10 2 MAKING COPIES 11 1 Using Your Machine as a Copier 11 1 Copy Contrast ...

Page 15: ...lication Software 13 1 What Does the Remote Printer Console Do 13 1 Remote Printer Console Main Program 13 1 Printer Status Monitor Program 13 2 Installing the Remote Printer Console 13 2 Using the Remote Printer Console Main Program 13 3 Remote Printer Console 13 4 Current Printer Status Information 13 4 Printer Setup Category 13 4 Print Setup Section 13 4 Page Setup Section 13 5 Font Config 13 5...

Page 16: ...d MFC 8700 Only 15 1 Paper Cassette 2 Option For FAX 4750 and MFC 8600 Only 15 2 Multi Function Link Pro Option For FAX 4750 FAX 5750 and MFC 8300 Only 15 2 IMPORTANT INFORMATION 16 1 Standard Telephone and FCC Notices For 120V Models Only 16 1 These notices are in effect on models sold and used in the United States only 16 1 Federal Communications Commission FCC Declaration of Conformity For USA ...

Page 17: ...III IIID or IIIP 17 16 HP LaserJet 4 Plus 17 16 NEC SuperScript 610 660 17 16 Lexmark WinWriter 200 17 17 Packing and Shipping the Machine 17 18 Routine Maintenance 17 21 Cleaning the Document Scanner 17 21 Cleaning the Printer 17 21 Cleaning the Drum Unit 17 22 Replacing the Toner Cartridge 17 23 Toner Empty Indicator 17 23 Replacing the Toner Cartridge 17 24 Replacing the Drum Unit 17 26 Checkin...

Page 18: ...T A B L E O F C O N T E N T S xvi GLOSSARY G 1 INDEX I 1 ...

Page 19: ...nformation about a specific feature or function by checking the Index in the back of this manual Also throughout this manual you ll see special symbols alerting you to important information cross references and warnings Illustrations of some screen displays also help you choose the correct key presses Test Sheet Procedures For USA Only After programming your Station ID please fill out the TEST SHE...

Page 20: ...or to the left and right through options or text Set Stores a function setting into the machine Clear Deletes entered data or backs up one step in function procedure 5 6 7 8 9 10 11 13 12 14 15 16 17 18 4 20 19 3 1 2 4 One Touch Dial Keys These 16 keys give you instant access to previously stored phone numbers 5 Shift This key is used to access the 17 through 32 One Touch numbers 6 Hook Lets you d...

Page 21: ...n ratio that fits the size of your paper MANUAL allows you to enter the reduction ratio from 50 100 using increments of 1 Sort Use this key when you want multiple copies of a multiple page original copied in order Photo This key is used to copy photographs Copy Makes a copy 15 Tel index Lets you look up numbers stored in the dialing memory 16 Resolution Sets the resolution when you send a fax 17 M...

Page 22: ... entered data or backs up one step in function procedure 4 One Touch Dial Keys These 16 keys give you instant access to previously stored phone numbers 5 Shift This key is used to access the 17 through 32 One Touch numbers In the printer mode when shift is pressed together with Test Reset it resets and restores the machine to the factory default settings 6 Hook Lets you dial telephone and fax numb...

Page 23: ...CD displays ONLINE FF Cont When the LCD shows REMAINED DATA you can turn the machine OFFLINE and then press this key to print the data that is in the memory Also it clears operation and machine errors Print Priority When this key is pressed all faxes will be received into memory without first printing and can be printed later Test Reset This key is used to print a test page When it is pressed toge...

Page 24: ...the chirps for about 40 seconds and the screen continues to display RECEIVING To cancel the receiving mode press Stop When your machine answers in FAX TEL mode the machine listens for CNG tones and then responds with receiving tones The fax handshake is the time in which the sending machine s CNG tones and the receiving machine s chirps overlap This must be for at least 2 to 4 seconds so the machi...

Page 25: ...0 pages Operations Manual Brother StartCard Quick Reference Card CD ROM For MFC 8300 MFC 8600 and MFC 8700 Only MFC Software Manual For MFC 8600 and MFC 8700 Only Paper Cassette 2 For FAX 5750 and MFC 8700 Only If an item is missing call Brother Customer Service at 1 800 284 4329 USA 1 800 853 6660 from within Canada or 1 514 685 6464 from within Montreal See Ordering Accessories and Supplies on p...

Page 26: ...ght disrupt the power supply Avoid interference sources such as speakers or the base units of cordless phones NO NO NO WARNING Never install telephone wiring during a lightning storm We recommend that this product be used with a surge protection device to protect the product against lightning storms Never install a telephone jack in a wet location unless the jack is specifically designed for a wet...

Page 27: ...embly including the toner cartridge and gently rock it from side to side five or six times to distribute the toner evenly inside the cartridge To prevent damage to the drum do not expose it to light for longer than a few minutes 2 Open the front cover of the machine 3 Insert the drum unit assembly into the machine 4 Close the front cover ...

Page 28: ...ent support and document tray with extension and unfold the extension which holds documents in place 2 Unfold the Front Output Bin Front Output Bin Extension Extension which holds printed pages in place Connect Paper Cassette 2 For FAX 5750 and MFC 8700 Only 1 Carefully pick up the machine and place it on top of Paper Cassette 2 ...

Page 29: ...age page 5 5 If you move the machine after connecting Cassette 2 be sure to carefully lift Cassette 2 with the machine because they are not attached Manual Feed Slot The manual feed slot is above the multi purpose paper cassette Load paper or envelopes one at a time You do not have to remove paper from the paper cassette To print or copy on labels transparencies card stock or thicker paper Manual ...

Page 30: ...s 2 75 8 5 x 4 57 14 inches 70 216 x 116 356 mm organizer Day Timer J K L 2 75 8 5 x 4 57 14 inches 70 216 x 116 356 mm labels and 2 75 8 5 x 4 57 14 inches 70 216 x 116 356 mm transparencies We Recommend Cut sheet Xerox 4200 Labels Avery laser label or equivalent Transparencies 3M CG3300 for laser printers or equivalent Paper Capacity of Paper Cassette Multi purpose Max paper height is 1 06 inche...

Page 31: ...ht Manual Feed Slot Cut Sheet Envelopes Basis Weight 17 to 42 lb 20 to 24 lb 64 to 158 g m2 75 to 90 g m2 Caliper 0 003 to 0 008 inches 0 003 to 0 005 inches 0 08 to 0 2 mm 0 084 to 0 14 mm Moisture Content 4 to 6 by weight 4 to 6 by weight Fax messages can be received on only Letter Legal and A4 size paper If you use legal or A4 change the Paper Size setting For the FAX Function 2 6 For the MFC F...

Page 32: ...er width and length adjusters for the paper size you want 3 Fan the paper well Load paper Maximum Paper Height Guide in the paper cassette Press down on the paper to flatten it in all four corners keeping the paper level below the guide The cassette can hold up to 250 sheets of 20 lb 75g m2 paper 4 Slide the paper cassette into the machine until it locks into place ...

Page 33: ...r end to a modular wall jack WARNING This machine must be grounded using a three prong plug Since the machine is grounded through the power outlet you can protect yourself from potentially hazardous electrical conditions on the telephone line by keeping the power to your machine on when you connect it to a telephone line When you want to move your machine protect yourself by disconnecting the tele...

Page 34: ... you a voice message The TAD must answer within four rings the recommended setting is two rings The machine cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow the instructions in this manual for recording your outgoing message We do not recommend using the toll saver featur...

Page 35: ...lights are on Recording Outgoing Message OGM Timing is important in recording this message The message sets up the ways to handle both manual and automatic fax reception 1 Record 5 seconds of silence at the beginning of your message This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop 2 Limit your speaking to 20 seconds See Easy Receive page 5 3...

Page 36: ...parate jacks RJ11 or combined into one jack RJ14 Your machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line phone and see if it can access both lines If it can you must separate the line for your machine Converting Telephone Wall Outlets There are three way...

Page 37: ...wo line telephone next to your machine 2 Plug one end of the telephone line cord for your fax machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack on the left side of the machine 3 Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1 or L1 L2 jack of the two line TAD 4 Plug one end of the ...

Page 38: ...h time a telephone call is received As with all fax units this machine must be connected to a two wire system If your line has more than two wires proper connection of the machine cannot be made If you are installing the machine to work with a PBX 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX Any cases of difficulty should be reported first to the c...

Page 39: ...enu option by pressing Set when it appears The display then scrolls the options within that menu You can scroll more quickly by pressing Use to scroll backward and see all options in the opposite order Before you press Set after entering information in a field using the dial pad you can correct a mistake Use to back up and then type over the incorrect characters When you finish a function the scre...

Page 40: ...er time 7 VOLUME AMPLIFY For the hearing impaired you can OFF 4 5 set the volume to the VOL AMPLIFY ON setting on a temporary or permanent basis 8 CASSETTE 2 Turn CASSETTE 2 ON if you OFF 5 3 For FAX 4750 purchased the optional Cassette For FAX 4750 FAX 5750 MFC 2 and MFC 8600 8600 and MFC ON 8700 Only For FAX 5750 and MFC 8700 9 AUTO DAYLIGHT Changes for Daylight Savings OFF 4 6 Time automaticall...

Page 41: ... 2 is attached to FAX 4750 FAX 5750 MFC 8600 or MFC 8700 you can select the reduction ratio for each cassette 6 PAPER Selects size of paper for fax 5 5 receiving If cassette 2 is attached to FAX 4750 FAX 5750 MFC 8600or MFC 8700 you can select the size of paper for each cassette and choose the cassette you wish to use first 7 PRINT DENSITY Make prints darker or lighter 5 6 8 POLLING RX Turns Polli...

Page 42: ...delayed fax or polling job 5 10 6 4 1 Fax Functions CONTINUED 3 SETUP SEND Function Description Factory Set Page 1 COVERPG SETUP Automatically sends the cover OFF 6 6 7 page you programmed 2 COVERPAGE MSG Program customized message for 6 6 fax cover page 3 CONTRAST Change lightness or darkness of a AUTO 6 8 fax you are sending 4 RESOLUTION Allows you to change resolutions STANDARD 6 12 page by pag...

Page 43: ...e percentage of 17 27 drum life that remains available 8 REMOTE FAX OPT Function Description Factory Set Page 1 FAX FWD PAGING Set machine to forward fax OFF 9 1 2 messages OR call your pager 2 FAX STORAGE Store incoming faxes in memory OFF 9 2 for remote retrieval 3 REMOTE ACCESS Set code for retrieving faxes 159 9 3 4 PRINT FAX Print incoming faxes stored in 5 8 the memory 7 PRINT REPORTS Functi...

Page 44: ... 1 3 3 Video Functions For MFC 8600 and MFC 8700 Only 2 RESET PRINTER Function Description Factory Set Page 1 FACTORY SET You can restore the printer back 14 8 to the factory default settings 2 HEX DUMP MODE If you set HEX DUMP MODE 14 8 all the PC data is printed in hexadecimal 1 PRINT OPTIONS Function Description Factory Set Page 1 INTERNAL FONT You can print resident fonts to 14 8 check and con...

Page 45: ...very fax you send In the event of a power failure you may have to reset the date and time All other settings remain unaffected 1 For the FAX press Function 1 2 For the MFC press Function 1 1 2 2 Enter the last two digits of the year and YEAR XX ENTER SET press Set 3 Enter two digits for the month and press Set MONTH XX ENTER SET For example enter 09 for September or 10 for October 4 Enter two digi...

Page 46: ... enter your name NAME ENTER SET up to 20 characters and press Set See Entering Text 5 Press Stop The screen returns to the date and time If your Station ID has already been programmed the screen prompts 1 to make a change or 2 to exit without changing Entering Text When you are setting certain functions such as the Station ID you may need to enter text into the machine Most keys on the dial pad ha...

Page 47: ...d symbols Press for space Press for _ Press Ø for É À È Ê Î Ç Ë Ö 0 NOTICE The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is...

Page 48: ... the handset is replaced the handset volume will remain until you change it again VOLUME AMPLIFY ON TEMPORARY This setting is appropriate if some of the users are hearing impaired During a conversation users can press Volume or on the control panel to adjust the volume to LOW HIGH or AMPLIFY When the handset is replaced the handset volume returns to the default setting of LOW VOLUME AMPLIFY ON PER...

Page 49: ...ker volume when your machine is on Hook Press Volume or to adjust the volume level The display shows the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you change it again Setting the Ring Volume You can adjust the ring volume when your machine is idle You can turn the ring OFF or you can select a ring volume level Press Volume or t...

Page 50: ...layed Timer You can set up the time of day that delayed faxes will be sent This time will be displayed for acceptance or you can override it in Delayed Fax See Delayed Fax page 6 10 1 For the FAX press Function 1 6 For the MFC press Function 1 1 6 2 Enter the time in 24 hour format SET TIME 12 34 ENTER SET that you want delayed faxes to be sent and press Set 3 Press Stop to exit SET TIME 17 00 ENT...

Page 51: ...ourself The machine automatically answers every call as a fax Machine controls the line and automatically answers every call If the call is a fax it will receive the fax If the call is not a fax it will ring double ring for you to pick up the call The external TAD automatically answers every call Voice messages are stored on the external TAD Fax messages are printed FAX TAD FAX TEL When to use it ...

Page 52: ...nitial ringing from the phone company Only the machine rings for 20 30 40 or 70 seconds no other phones on the same line ring the special double ring However you can also answer the call on any extension phone on the same phone number as the machine 1 For the FAX press Function 2 2 For the MFC press Function 1 2 2 2 Press or to select how long RING TIME 20 SEC SELECT SET the machine will ring to a...

Page 53: ...t your machine doesn t automatically connect a fax call when you lift an external or extension phone handset press the Fax Receive code 5 1 At the machine lift the handset and press Start See Operation from External or Extension Telephones and For FAX TEL Mode Only page 5 7 If you send faxes from a computer on the same phone line and your Brother machine intercepts them set Easy Receive to OFF 1 F...

Page 54: ...If you have the Cassette 2 for your FAX 4750 FAX 5750 MFC 8600 or MFC 8700 press or to select CASSETTE 1 or CASSETTE 2 and press Set 3 Use or to select the reduction ratio you want AUTO 93 87 or 75 and press Set Choose 100 if you don t want a reduction 4 Press Stop to exit Cassette 2 can be purchased for the FAX 4750 and the MFC 8600 Recommended Reductions If your paper is letter size 8 5 x 11 and...

Page 55: ... 8600 or MFC 8700 press or to select CASSETTE 1 or CASSETTE 2 and press Set 3 Press or to select LETTER LEGAL or A4 for the cassette you selected in Step 2 and press Set 4 Press 1 to change the reduction setting CHANGE REDUCTION 1 YES 2 NO OR Press 2 to go to Step 6 5 Press or to select AUTO 100 93 87 or 75 and press Set 6 Press Stop to exit Cassette 2 can be purchased for the FAX 4750 and the MFC...

Page 56: ... or lighter 1 For the FAX press Function 2 7 For the MFC press Function 1 2 7 2 Press to make print lighter or to make print darker 3 Press Stop to exit Toner Save You can conserve toner using this feature When you set Toner Save to ON print appears somewhat lighter The default setting is OFF 1 For the FAX press Function 2 9 For the MFC press Function 1 2 9 2 Press or to turn ON or OFF and press S...

Page 57: ...one press 5 1 and wait for the phone to be disconnected the screen displays RECEIVING before you hang up Your caller will have to press Start to send the fax For the FAX 5750 the Fax Receive Code and Telephone Answer Code can be used only from an external phone For FAX TEL Mode Only When the machine is in FAX TEL mode it will use the F T Ring Time double ringing to alert you to pick up a voice cal...

Page 58: ...ax in the memory when you are at your MFC See Setting Fax Storage page 9 2 1 For the FAX press Function 8 4 For the MFC press Function 1 8 4 2 Press Start 3 After printing is finished press Stop to exit Polling Polling is the process of retrieving faxes from another fax machine You can use your machine to poll other machines or you can have someone poll your machine All parties involved in polling...

Page 59: ...Sequential Polling Receive Your machine can request documents from several fax units in a single operation Afterward a Sequential Polling Report will be printed See Canceling a Scheduled Job page 5 10 1 For the FAX press Function 2 8 For the MFC press Function 1 2 8 2 Press or to select POLLING RX OFF SELECT SET Polling ON or OFF and press Set 3 Specify the destination fax machines you ENTER FAX N...

Page 60: ...b waiting go to Step 3 3 Press 1 to cancel OR Press 2 to exit without canceling To cancel another job return to Step 2 4 Press Stop to exit You can check which jobs are waiting in memory by following Steps 1 and 2 above Setting Multi Function Link Pro Mode For MFC 8600 and MFC 8700 Only If you connect your machine to your PC you can receive faxes into your PC After completing all setup for Multi F...

Page 61: ...rections below to register the new Distinctive Ringing pattern that was assigned by the Telephone Company so your machine can recognize its incoming calls You can change or cancel the Distinctive Ringing pattern at any time You can switch it off temporarily then turn it back on When you get a new fax number be sure to you reset this function You can register only one Distinctive Ringing pattern wi...

Page 62: ...5 Press or to select the prestored ring pattern you want to assign and press Set You will hear each pattern as you scroll through the four patterns Be sure to choose the pattern assigned by the Telephone Company Ring Pattern 1 2 3 4 Rings long long short long short short short long very long normal pattern 6 Press Stop to exit Once you ve registered the Distinctive Ringing pattern in your machine ...

Page 63: ...ns on the screen when no Caller ID information was transmitted If both the name and number are received the screen displays only the name You can print a list of Caller ID information received by your machine Caller ID service varies with different carriers Call your local phone company to determine the kind of service available in your area Viewing Caller ID List Caller ID memory stores informati...

Page 64: ...00 and MFC 8700 The Call Waiting Caller ID feature lets you use the Call Waiting Caller ID service offered by many local telephone companies The feature displays the telephone number or name if available of Call Waiting callers on your machine s screen 1 To answer a Call Waiting signal while you re talking on the phone ask the other party if you can put them on Hold a minute to catch the other cal...

Page 65: ...ng the ADF If you re using heavier paper feed each sheet individually to prevent paper jams The FAX 4750 FAX 5750 and MFC 8700 s ADF can hold up to 50 pages if you stagger the pages and meet the following conditions Temperature 68 F 86 F 20 C 30 C Humidity 50 70 Paper Xerox 4200 20LB LTR Fan the paper then stagger the pages in the document feeder as shown below DO NOT use curled wrinkled folded or...

Page 66: ...iving tones before sending the fax 1 Insert the document face down in the feeder 2 Pick up the handset and listen for a dial tone OR Press Hook and listen for a dial tone 3 Enter the fax number you want to call you can enter the digits using the dial pad or you can enter a One Touch or Speed Dial number or you can call from the Tel index See One Touch Dialing page 8 1 4 When you hear the fax tone ...

Page 67: ... number XX of the fax and how much memory is available Then the machine starts dialing You can immediately repeat steps 1 through 4 for the next fax Your machine normally operates in Dual Access mode However you can override Dual Access by using Real Time Transmission The number of documents you can scan into memory varies with the data they contain Real Time Transmission When Memory is full the m...

Page 68: ...s waiting use or to scroll through the list 3 Press Stop to exit Canceling Jobs in Memory You can cancel tasks you ve scheduled such as Delayed Fax Polling Receive Polling Transmit or faxes in memory waiting to be sent If no jobs are waiting the screen displays NO JOB WAITING 1 For the FAX press Function 4 4 REMAINING JOBS For the MFC press Function 1 4 Any waiting jobs appear on the display 2 If ...

Page 69: ...ction 3 1 For the MFC Function 1 3 1 See Setting Station ID page 4 2 You can select a comment to include on your cover page 1 COMMENT OFF 2 PLEASE CALL 3 URGENT 4 CONFIDENTIAL Instead of using one of the comments above you can enter up to two customized messages each 27 characters long Use the chart on page 4 2 to help enter characters See Composing Your Own Comments page 6 6 5 USER DEFINED 6 USER...

Page 70: ...You can set the fax to send a cover page with a particular document This cover page will include the number of pages in your document 1 Insert the document in the feeder 2 For the FAX press Function 3 1 For the MFC press Function 1 3 1 3 When the screen displays NEXT FAX ONLY press Set 4 Press or to select ON or OFF and press Set 5 Press or to select one of the standard or custom comments and pres...

Page 71: ...f you selected ON press or to COVERPAGE ON SELECT SET select one of the standard or custom comments and press Set 4 Press 1 if you want to select additional settings The display returns to the SETUP SEND menu OR Press 2 to exit if you are finished choosing settings Using a Printed Cover Page If you prefer using a printed cover page that you can write on you can print the sample page and attach it ...

Page 72: ...send a fax Resolution When you have a document in the feeder you can use the Resolution key to change the default setting Press Resolution continuously until you see the lights change to the setting you want For standard turn Fine S Fine lights off For Photo turn them both on See Multiple Resolution Transmission page 6 12 Standard Suitable for most typed documents Fine Good for small print transmi...

Page 73: ...ephone call if the other party picks up the handset your machine will ring Lift the handset to speak If the other party does not answer the Call Reservation and the Call Back Message feature is set to ON your machine leaves a message to call you 1 Insert the document in the feeder 2 For the FAX press Function 3 6 For the MFC press Function 1 3 6 CALL RESERVE OFF SELECT SET 3 Press or to select CAL...

Page 74: ...for this fax 1 Insert the document in the feeder 2 For the FAX press Function 3 7 For the MFC press Function 1 3 7 3 Accept the displayed time or enter another time for this fax and press Set 4 Press 1 to leave the originals waiting in 1 DOC 2 MEMORY the document feeder OR Press 2 to scan the document into memory See Interrupting Delayed Fax and Polling Transmit Jobs page 6 13 5 Press 1 if you wan...

Page 75: ... the maximum locations available you will not be able to set up transmissions using dual access and the timer See Setting Up Groups for Broadcasting page 7 3 Although the easiest way to broadcast is to press Group keys you can include One Touch Speed Dial and manually dialed numbers in the same broadcast You must press Help Broadcast between each of these locations Use the Telephone Index to help ...

Page 76: ...he fax you re sending This could be useful if you re sending a fax with photos and letters or some pages with small print and others with normal print Resolution settings return to STANDARD after the fax is sent See Resolution page 6 8 1 Insert the document in the feeder 2 For the FAX press Function 3 4 For the MFC press Function 1 3 4 3 Use or to select resolution for page 1 and press Set 4 Repea...

Page 77: ...ess Start If you pressed 1 in Step 4 the printed document remains in the document feeder until your machine is polled However you can interrupt it to send another fax Interrupting Delayed Fax and Polling Transmit Jobs You can send a fax or make a copy now even if you have the machine set to send a fax later or to be polled However you cannot use automatic redial or the Function mode See Delayed Fa...

Page 78: ...S E T U P S E N D 6 14 ...

Page 79: ...o store a number One Touch key 01 has been pre programmed for the Brother Fax Back System USA only You can override it if you wish The screen displays the location you selected 3 Enter a number up to 20 digits and press Set See Changing One Touch and Speed Dial Numbers page 7 4 If you want to enter a pause in the dialing NAME ENTER SET sequence for example to access an outside line press Redial Pa...

Page 80: ...ess Function 6 2 For the MFC press Function 1 6 2 2 Use the dial pad to enter a two digit location SPEED DIAL ENTER SET 00 99 and press Set 3 Enter the number up to 20 digits and 05 ENTER SET press Set 4 Use the dial pad to enter the name NAME ENTER SET up to 15 characters and press Set You can use the chart on page 4 2 to help you enter letters OR Press Set to store the number without a name 5 or...

Page 81: ...AX press Function 6 3 For the MFC press Function 1 6 3 2 Select a One Touch key where you SELECT ONE TOUCH wish to store the Group number For example press One Touch key 02 for Group 1 3 Use the dial pad to enter the Group number SETUP GROUP GO ENTER SET and press Set For example press 1 for Group 1 4 To include One Touch or Speed Dial numbers in the Group enter them as if you were dialing For exa...

Page 82: ... prompts you to either O1 BROTHER 1 CHANGE 2 EXIT 1 Press 1 to change the number or press 2 to exit without changing it 2 Enter a new number and press Set If you want to erase the number press Clear when the cursor is to the left of the digits If you want to change a digit use or to position the cursor under the digit you want to change then type over it 3 Follow the directions from Step 4 for Sto...

Page 83: ...ndset One Touch Dialing 1 Pick up the handset OR Press Hook 2 When you hear a dial tone press the One Touch key of the location you want to call See Storing One Touch Dial Numbers page 7 1 3 If you pressed Hook to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pickup the handset 4 To hang up replace...

Page 84: ...r long distance carriers as One Touch and Speed Dial numbers You can store these long dialing sequences by dividing them and setting them up separately in any combination You can even include manual dialing using the dial pad The combined number will be dialed in the order you entered it as soon as you press Start See Storing One Touch Dial Numbers page 7 1 For example You store 555 on One Touch k...

Page 85: ...ot need this feature to send tone signals 1 Lift the handset 2 Press Digits dialed after will send tone signals 3 When you hang up the machine returns to pulse dialing service Searching Telephone Index You can search for names you have stored in One Touch and Speed Dial memories Names are stored alphabetically See Storing One Touch Dial Numbers page 7 1 and Storing Speed Dial Numbers page 7 2 1 Pr...

Page 86: ...T E L E P H O N E O P E R A T I O N S 8 4 ...

Page 87: ...ding Number When Fax Forwarding is set to ON your machine stores the received fax in memory then dials the fax number you ve programmed and forwards the fax message 1 For the FAX press Function 8 1 For the MFC press Function 1 8 1 2 Press or until the screen displays FAX FORWARD SELECT SET and press Set 3 Enter the forwarding number up to FWD ENTER SET 20 digits and press Set 4 Press Stop to exit ...

Page 88: ...2 3 4 5 Redial Pause 1 8 0 0 5 2 1 2 8 4 6 OR If you do not need a PIN press Redial Pause enter the fax number then press and press Set For example Redial Pause 1 8 0 0 5 2 1 2 8 4 6 5 Press Stop to exit You cannot change a Paging number or PIN remotely Setting Fax Storage If you set Fax Storage to ON you will be able to retrieve fax messages from another location using Fax Forwarding Paging or Re...

Page 89: ... out the Remote Retrieval Access Card on the last page and keep it in your wallet as an aid Using Remote Retrieval Access Code 1 Dial your fax number from a fax machine using touch tone See Changing Remote Retrieval Access Code on this page 2 When your machine answers and beeps immediately enter your Remote Retrieval Access Code 1 5 9 3 Your machine signals the kinds of messages received 1 long be...

Page 90: ... fax forwarding number by using 4 FAX FWD NO see page 9 6 Once you have registered the number your machine will change automatically to FAX FWD ON mode Then retrieve a Memory Status List by entering 961 see page 9 6 to make sure that the Fax Forwarding number you registered is correct on the List You can set FAX STORAGE to ON or OFF Enter the number of a remote fax machine to receive the Memory St...

Page 91: ...want to store a pause press 5 After you hear your machine beep hang up and wait Your machine calls the remote fax machine The remote fax machine prints the Memory Status List Retrieving Fax Messages 1 Dial your fax number 2 When you hear the beep immediately enter your Remote Retrieval Access Code 1 5 9 3 As soon as you hear two short beeps use the dial pad to press 9 6 2 4 Using the dial pad ente...

Page 92: ...u want your fax messages forwarded and then press You cannot use and as dial numbers However if you want to store a pause press 5 To retrieve the Memory Status List when you hear two short beeps use the dial pad to press 9 6 1 6 Use the dial pad to enter the number of the remote fax machine up to 20 digits and then press 7 After you hear your machine beep hang up and wait Your machine calls the re...

Page 93: ...n One Touch and Speed Dial memory in numerical order 4 TEL INDEX ALL DIAL list above alphabetically 5 USER SETTINGS Lists settings for INITIAL SETUP SETUP RECEIVE SETUP SEND PRINT REPORTS REMOTE FAX OPT and MISCELLANEOUS 6 MEMORY STATUS Lists summary information and amount of occupied memory To Print a Report 1 For the FAX press Function 7 For the MFC press Function 1 7 2 Enter the number of the r...

Page 94: ... print a portion of the first page of the fax message on the report 1 For the FAX press Function 7 1 For the MFC press Function 1 7 1 2 Press or to select OFF OFF IMAGE ON or ON IMAGE and press Set 3 Press Stop to exit Activity Report Interval You can set the machine to print activity reports at specific intervals 6 12 24 hours 2 4 or 7 days If you set the interval to OFF you can print the report ...

Page 95: ...in the feeder you can adjust copy contrast to make copies darker or lighter 1 For the FAX press Function 0 3 3 COPY CONTRAST For the MFC press Function 1 0 3 2 Press to make a copy lighter or to make a copy darker and press Set 3 Press Stop to exit 4 Press Copy Making a Single Copy The default resolution for a single copy is Standard which you can use for documents containing both text and photogr...

Page 96: ... Get a Memory Full Message on this page 1 Insert document face down in the feeder 2 Press Sort 3 Use the dial pad to enter the number of copies you want up to 99 4 Wait five seconds OR Press Copy If You Get a Memory Full Message If the memory becomes full while your scanning a document to be copied the screen displays MEMORY FULL P 01 PRESS STOP KEY If you selected Sort or STACK after pressing Cop...

Page 97: ...educe 3 Press or to select AUTO 200 150 125 120 100 93 87 75 50 or MANUAL Enlargement or reduction ratios appear 4 Press Copy 5 Use the dial pad to enter the number of copies you want up to 99 6 Wait five seconds OR Press Copy again Copying a Photograph You can copy a photograph by pressing Photo without pressing Resolution 1 Insert the photo s face down in the feeder 2 Press Photo 3 Use the dial ...

Page 98: ...M A K I N G C O P I E S 11 4 ...

Page 99: ...it s a Fax Copier and Printer Before you can print from Windows on your PC you must first follow the steps in this chapter to connect the Brother machine to your computer and to install the Brother printer driver from the bundled CD ROM If you have a FAX 4750 FAX 5750 or MFC 8300 and purchased the optional Multi Function Link Pro accessory PCI 3CD the machine becomes a 6 in 1 multi function center...

Page 100: ...ur Brother model number Computer Requirements The following are the minimum computer requirements you need to set up and operate the MFC as a printer Use only a shielded interface cable that is IEEE 1284 compliant and that is less than 6 feet 1 8 meters long or USB cable CPU 80486 66MHz or higher Windows 3 1x or 95 Pentium 75 or Higher Windows 98 or Windows NT Workstation Version 4 0 RAM 8MB or gr...

Page 101: ...erface please purchase a standard USB cable Or to set up the parallel interface instead please see Connecting Brother Machine to PC with Bundled Parallel Cable on page 12 9 1 After you have set up the MFC and checked that it is working properly make sure the MFC is turned on and the PC is turned off 2 Connect the USB cable to both the MFC and PC 3 Turn on your PC The Add New Hardware Wizard appear...

Page 102: ...d and click Next Installing Brother Printer Driver Using USB Cable 1 Insert the Printer driver CD ROM 2 Select Specify a location and remove the other check marks then click Browse to locate the file 3 Double click on the CD icon and click on the Win98usb folder then click OK ...

Page 103: ...12 5 S E T U P B R O T H E R M A C H I N E W I T H P C 4 Click Next 5 Select Recommended and click Next 6 Confirm the choice is Brother MFL Pro Printer II and click Next ...

Page 104: ...E T U P B R O T H E R M A C H I N E W I T H P C 7 Select BRUSB USB Printer Port and click Next 8 Type Brother MFL Pro Printer II as the name of printer and click Next 9 Select Yes Recommended and click Finish ...

Page 105: ...12 7 S E T U P B R O T H E R M A C H I N E W I T H P C 10 After completing the test print click Yes 11 Click Finish This completes the installation of the Printer and its USB driver ...

Page 106: ...T Workstation Version 4 0 1 Insert the Brother CD ROM drive for True Type Fonts 2 Click on Start then Settings and select Control Panel 3 In the Control Panel window double click on the Fonts folder 4 In the Fonts window select Install New Font from the File menu 5 Select your CD ROM drive and select the font folder 6 Select the fonts you want to install and click the OK button For Windows 3 1x 1 ...

Page 107: ...to the printer port of the PC and secure with the two screws For the location of your computer s parallel printer port see the User s Guide for your PC 4 Before plugging in your PC and turning it on plug in the electrical cord of the Brother machine If you are using Windows 95 after you connect Brother machine to PC You may see New Hardware Found Brother MFCXXXX during startup You can select Do no...

Page 108: ...Start at the Desktop select Run and then enter x SETUP EXE x is the drive letter for your CD ROM drive If you are using Windows 3 1x Insert the Brother CD ROM for the MFC 8300 printer driver into your CD ROM drive From the Program Manager click on File then Run Enter x SETUP x is the drive letter for your CD ROM drive The Brother LOGO will be displayed on the screen If you are using Windows NT 3 5...

Page 109: ...tion you install click on that name in the Software Installation window and follow the instructions on the screen The last step will be to restart Windows and access the Software Installation window again to install the next application 3 Click on Install MFC Printer Driver and follow the prompts on the screen ...

Page 110: ...12 12 S E T U P B R O T H E R M A C H I N E W I T H P C ...

Page 111: ...t IIP HP LaserJet IIP emulation mode HP LaserJet II Auto emulation selection The best or recommended printer driver is indicated in bold Be sure to choose the proper printer driver in your application software Be sure the printing resolution is set to 300 dpi in your DOS application software What Does the Remote Printer Console Do The Remote Printer Console RPC is a utility program that can run in...

Page 112: ... EGA VGA or compatible Option Mouse the mouse driver must be installed You can also operate the program with the keyboard Follow these steps to install the remote printer console program 1 Make sure your Brother machine is connected to your computer and it is set to Online 2 Start your computer and go to the DOS prompt If you are in Windows exit and return to the DOS prompt 3 Insert the Brother CD...

Page 113: ...its default settings If you want to change settings move the cursor to the item you want and select it using the Enter and Cursor keys Then press the Enter key to make the selected setting valid There are four sub menus See table below Select the sub menu you want by clicking on it with the mouse using the cursor keys and the Enter key or by pressing the hot key commands for that sub menu Menu Pre...

Page 114: ...ze either Letter Legal A4 Executive Monarch COM10 DL C5 B5 A5 or A6 Orientation 1 Portrait Selects the paper direction either Portrait or Landscape Quality 1 Normal Selects the print quality either Normal or Economy Copies 1 1 Sets the number of print copies from 1 to 200 pages 1 The items can be set in the current printer status information dialog box Printer Setup Category Print Setup Section It...

Page 115: ...alue from 500 to 500 dots Yoffset 0 Sets the Yoffset horizontal value from 500 to 500 dots 1 These values except Yoffset and Xoffset are overidden by settings within your application software 2 These values depend on the paper size settings Font Config Item Default What This Item Does Font Source Internal Internal Font name Brogham10 Selects a font from any of the printer s internal fonts Brougham...

Page 116: ... Auto CR On or Off Auto Wrap Off Selects Auto Wrap On or Off Auto Skip On Selects Auto Skip On or Off Console Config Category File Function Environment Sets the Buzzer on off Color for Remote Print Console Status Monitor Sets the hot key for waking up the RPC For more information on RPC see the Help Information within the program ...

Page 117: ...al communication between the Brother machine and computer the program works only in the PC to machine direction and cannot receive Brother machine status information The program does NOT work with Brother machines on a network If the RPC conflicts with some application software exit your application software and then run the RPC The RPC may work in the DOS compatible box screen mode of Windows How...

Page 118: ...13 8 F O R D O S U S E R S ...

Page 119: ...s Use the Remote Printer Console program to set the printer emulation Remote Printer Console Program for DOS The MFL Pro CD ROM supplied with your machine includes the utility program Remote Printer Console RPC When you operate your computer in the Disk Operating System DOS environment RPC lets you easily change the Brother machine s default settings such as fonts page setup emulations etc RPC als...

Page 120: ...our custom paper size select the next larger paper size Then adjust the print area by changing the right and left margins in your application software See Acceptable Paper page 2 5 Use the manual feed slot for labels transparencies card stock thicker paper or envelopes Two Sided Printing Manual Duplexing The supplied printer drivers for Windows 3 1x 95 98 and Windows NT Workstation Version 4 0 ena...

Page 121: ...lity of transparencies smudging as they stack in the output bin remove each transparency after it exits Manual Feed Slot Your machine has a manual feed slot above the paper cassette You can load envelopes and special print media one at a time into this slot You do not have to remove paper from the paper cassette For information about acceptable paper see page 2 6 Use the manual feed slot to print ...

Page 122: ... Follow Steps 1 and 2 above to load the first page The machine starts printing automatically 2 After the first page is printed the screen MANUAL FEED PRESS FF CONT displays Insert the next sheet of paper to resume printing 3 Repeat Steps 1 and 2 until you have finished printing When you use manual feed slot it is best to first press Print Priority This allows you to print PC data without interrupt...

Page 123: ...e 4 Adjust the manual feed paper guides to the width of the paper you re using 5 Insert a single sheet of paper into the manual feed slot until the front edge touches the paper feed rollers Let go of the paper as the machine pulls it into position 6 After the machine ejects the printed page return to Step 5 to insert the next sheet of paper The machine will wait until you insert the next sheet of ...

Page 124: ...ne before purchasing large quantities Avoid feeding labels with carrier sheets exposed or your machine will be damaged Avoid using coated paper such as vinyl coated paper Avoid using preprinted or highly textured paper For optimum printing use a recommend type of paper especially plain paper and transparencies For more information on paper specifications consult your nearest authorized sales repre...

Page 125: ...ULL press FF Cont to clear the error and continue operation If you press FF Cont while printing from the manual feed slot the machine stops feeding paper from the manual feed slot and starts feeding paper from the paper cassette Print Priority Key When you press Print Priority the machine enters printer mode and will not print faxes on paper Instead faxes are stored in memory until you press Print...

Page 126: ... the machine to original factory settings Permanent fonts are restored but macros are cleared You can change user settings using the Remote Printer Console program See page 14 1 1 Press Function 2 2 1 2 Press 1 to restore the factory settings 1 RESET 2 EXIT OR Press 2 to exit without making a change 3 Press Stop to exit Printing PC Data in Hexadecimal You can print data as hexadecimal values to ch...

Page 127: ...and may be necessary if you want to download many different fonts or want to print a very complex document For the Fax Additional memory is available and will expand the memory used for sending and receiving faxes Model Name Optional Memory Total FAX 4750 8 MB 11 MB FAX 5750 or up to 990 pages MFC 8600 and 16 MB or MFC 8700 3 MB 19 MB up to 270 pages up to 1 710 pages MFC 8300 1 MB 8 MB 9 MB up to...

Page 128: ...bel or equivalent Transparency 3M CG3300 for laser printers or equivalent Multi Function Link Pro Option For FAX 4750 FAX 5750 and MFC 8300 Only If you have a FAX 4750 FAX 5750 or MFC 8300 you can purchase the optional Multi Function Link Pro software PCI 3CD Multi Function Link Pro enables you to use your Brother machine as a scanner and to use it to fax from Windows applications in your computer...

Page 129: ...USOC RJ11C An FCC compliant telephone cord with a modular plug is provided with this equipment This equipment is designed to be connected to the telephone line or premise s wiring using a compatible modular jack that is Part 68 compliant See the Installation section of this manual for details The REN is useful in determining the quantity of devices you may connect to your telephone line and still ...

Page 130: ... of electrical shock always disconnect all cables from wall outlets before servicing modifying or installing the equipment Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure This equipment may not be used on coin service lines provided by the telephone company or connected to party lines Federal Co...

Page 131: ...e Standard according to the Radiation Control for Health and Safety Act of 1968 This means that the equipment does not produce hazardous laser radiation Since radiation emitted inside the equipment is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation FDA Regulations U S Food and Drug Administration FD...

Page 132: ...only the power cord supplied with this machine 9 This product is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will fit into only a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the purpose of the grounding type plug by using ...

Page 133: ...s and or other risks and may void your warranty Refer all servicing to a Brother Authorized Service Center A list of Brother Authorized Service Centers has been included for your convenience or you may contact the following Brother Customer Service numbers for your nearest Brother Authorized Service Center USA 1 800 284 4329 voice 1 908 575 8790 fax 1 800 521 2846 Fax Back System From within Canad...

Page 134: ...r Industries Ltd Copyright 1996 1999 Brother Industries Ltd All rights reserved Copyright 1996 1999 Smith Micro Software Inc All rights reserved Copyright 1996 1999 ScanSoft All rights reserved TextBridge and PaperPort are registered trademarks of ScanSoft Inc Windows Microsoft MS DOS Excel and Word are registered trademarks of Microsoft in the U S and other countries NetCentric and FaxStorm are r...

Page 135: ...ow the voice prompts to receive faxed instructions about using the system and an index of fax back subjects USA 1 800 521 2846 From within Canada 1 800 681 9838 The Brother fax back system number USA only has been preprogrammed on One Touch key 01 Brother Home Page You can find more information about Brother products from product specification sheets to Frequently Asked Questions FAQs on the World...

Page 136: ...achine is out of paper Refill the paper or remove CHECK PAPER 1 or paper is not properly the paper and load it CHECK PAPER 2 loaded in the paper cassette again COMM ERROR A poor quality phone line Try the call again caused communications error CONNECTION FAIL You tried to poll a fax Verify the other party s machine that is not in polling setup Polled Waiting mode COOLING DOWN The temperature of th...

Page 137: ...Montreal 1 514 685 6464 MEMORY FULL Machine memory capacity Press FF Cont to print the has been exceeded data remaining in the machine If you have installed the Windows driver try again after setting the True Type mode to Print as Graphics in the PRINT menu of your application software Reduce the print resolution or reduce the complexity of your document Expand the memory with the optional memory ...

Page 138: ... time prompt it will display MACHINE ERROR XX Please call Brother Customer Service and tell them the Machine Error number at USA 1 800 284 4329 From within Canada 1 800 853 6660 From within Montreal 1 514 685 6464 PRINTER JAM The paper is jammed in the Do not pull the paper out machine until you see page 17 5 TONER EMPTY Toner cartridge is not Reinstall the toner cartridge installed OR OR Toner is...

Page 139: ... Stop Printer Jam Before you can clear a printer jam error you must find out where the paper is stuck See the following three types of paper jams WARNING Do not use force to pull the jammed paper from the paper tray because you may damage the machine and cause toner to scatter on the next printed pages After you use the machine some internal parts are extremely HOT When you open the front never to...

Page 140: ...en the front cover 2 Remove the drum unit but do not force it if it cannot be removed easily Instead pull the edge of the jammed paper from the paper cassette 3 Gently pull out the jammed paper 4 Reinstall the drum unit 5 Close the front cover Paper is Jammed in the Fuser Unit 1 Open the rear cover 2 Pull out jammed paper When you have to pull paper out the back of the machine the fuser may get di...

Page 141: ... call Brother Customer Service at 1 800 284 4329 USA or 1 800 853 6660 From within Canada or 1 514 685 6464 From within Montreal Machine hears If your machine is set to Easy Receive ON and voice as CNG tone it answers voice calls by trying to receive a fax try turning Easy Receive to OFF Horizontal streaks You may get a fax with horizontal streaks or with missing lines Usually this is caused by a ...

Page 142: ...e cord connections at the machine and wall jack Check that the handset curled cord is connected to the machine s handset jack Test the wall jack with another single line telephone If no dial tone on the wall outlet call your Telephone Company Poor transmitting Try changing your resolution to FINE or quality SUPERFINE See Resolution page 6 8 Make a copy to verify the machine s scanner operation Tra...

Page 143: ...e Mail an single line answering machine alarm system or any other For FAX 4750 custom features on a single phone line with MFC 8300 MFC 8600 your fax machine it may create a problem and MFC 8700 only sending or receiving fax data Example 1 If you are having a telephone conversation and a fax communication signal comes through on your Call Waiting Caller ID feature you can verify that the second ca...

Page 144: ... supplied printer driver see the Windows Setup Printing Problems section Try to reduce the complexity of your document or reduce print resolution The machine prints Your computer is not recognizing the printer s first couple of pages input buffer full signal Please make sure to correctly then some connect the printer cable correctly pages have text missing The machine cannot Reduce the printer res...

Page 145: ...FF Cont to eject DATA the page Then ask your software supplier how to add a Page Eject or Form Feed command to the end of your print job How can I change the Use the Remote Printer Console RPC user settings or program default settings on the machine The machine does not Check to see if the CHECK PAPER or load paper The LCD PRINTER JAM message appears on the LCD shows CHECK PAPER If so the multi pu...

Page 146: ...intenance and Cleaning the Drum Unit stripes on pages 17 21 and 17 22 Make sure that the tab of the corona wire is at the home position If after cleaning you still see dark stripes or toner stains and the display shows CHANGE DRUM SOON replace the drum unit with a new one Printed pages have Make sure that you use paper that meets the white spots in black specifications Rough surface or thick media...

Page 147: ...e the drum unit with a new one If the markings do not disappear it may be that the drum was marked or damaged by excessive exposure to light In this case replace the drum unit with a new one Printed pages are Certain environmental conditions such as blurred at the center humidity high temperatures etc may cause or at either edge this condition to occur Make sure the machine is placed on a flat hor...

Page 148: ...ed the Multi Function Link Pro software the System ini file is overwritten and you cannot use the Brother machine to print scan or for Remote Setup If you have used the HP Demo screen saver already you must edit the System ini file as follows boot comm drv comm115 drv comm drv brmfcomm drv 386Enh DEVICE C WINDOWS SYSTEM Bi Di 386 If you do not want to edit the System ini file please change the scr...

Page 149: ...cation may be disabled when the driver is installed from the Add menu in Printers of the Control Panel Please restart Windows Remove the conflicting situation caused by one of the following printer drivers Review the following sections that apply to any additional printer drivers you may have installed into your Windows software Brother HL 6 6V 10h 630series 660series 960 1260 WL 660 HP LaserJet s...

Page 150: ...he above sentence as follows spooler QP LPT1 wpsljqp dll Then open the system ini file using the Notepad application Look for the following statement in the 386Enh section 386Enh device wpsljvpd 386 WPSLPT1 1 Then disable this function by adding a semicolon at the beginning of the above sentences as follows device wpsljvpd 386 WPSLPT1 1 You must restart Windows to make these modifications effectiv...

Page 151: ... run C WINDOWS SYSTEM WPSIOMON Look for the following statement in the spooler section spooler QP LPT1 wpslbq dll Then disable this function by adding a semicolon at the beginning of the above sentence as follows spooler QP LPT1 wpslbq dll Then open the system ini file using the Notepad application Look for the following statement in the 386Enh section 386Enh device wpscomd 386 device wpsljvpd 386...

Page 152: ... and unplug MFC from the AC outlet 2 Open the front cover 3 Remove the drum unit Caution Remove the drum unit and toner cartridge assembly Leave the toner cartridge installed in the drum unit 4 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag 5 Close the front cover Fold down the front output bin extension Remove the telephone line cord document tray document ...

Page 153: ...A N C E 7 Carefully pick up the machine and remove Cassette 2 to pack it separately 8 Wrap the machine in the plastic bag and place it in the separate original carton with the original packing material Cassette 2 For FAX 5750 and MFC 8700 only For all models Bottom Layer ...

Page 154: ... I N T E N A N C E 9 Place documents manual and printed material and the drum unit and toner cartridge assembly into the original carton as shown below Middle Layer Cassette 2 FAX MFC 10 Close the carton and tape it shut Top Layer For FAX 5750 and MFC 8700 only ...

Page 155: ...hone line 2 Lift the control panel cover 3 Clean the white bar and glass cover under the white bar Moisten a small clean soft lint free cloth with isopropyl alcohol and carefully remove dirt from the glass cover and the white bar Cleaning the Printer Caution Do not use isopropyl alcohol to remove dirt from the control panel It may crack the panel Do not use isopropyl alcohol to clean the scanner w...

Page 156: ...r window by wiping with a clean soft dry cloth Do not use isoproply alcohol Scanner Window Cleaning the Drum Unit We recommend placing the drum unit on a drop cloth or large disposable paper to avoid spilling and scattering toner 1 Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times 2 Return the tab and snap it into the home position Home P...

Page 157: ... good idea to keep a new toner cartridge ready for use when you see the toner low warning Discard the used toner cartridge according to local regulations If you are not sure of them consult Brother Customer Service Be sure to seal the toner cartridge tightly so toner powder does not spill out of the cartridge When discarding used toner cartridges keep them separate from domestic garbage We recomme...

Page 158: ...e drum unit Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner 2 Hold down the lock lever on the right and pull the toner cartridge out of the drum unit assembly Lock Lever Caution Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe it off or wash it with cold water 3 Unpack the new toner ca...

Page 159: ...e top print quality Using another brand of toner cartridge may void your machine s warranty 4 Gently rock the toner cartidge from side to side five or six times to distribute the toner evenly inside the cartridge 5 Remove the protective cover 6 Install the new toner Drum Unit Toner Cartridge cartridge into the drum unit until it clicks into place 7 Clean the primary corona Home Position Tab Corona...

Page 160: ...unit See page 17 22 Caution When removing the drum unit handle it carefully because it contains toner If toner scatters and your hands or clothes get dirty immediately wipe or wash with cold water The drum unit is a consumable and it is necessary to replace it periodically There are many factors that determine the actual drum life such as temperature humidity type of paper and how much toner you u...

Page 161: ...npack the new drum unit until immediately before installing it Place the old drum unit into the aluminium bag and discard it according to local regulations 5 Reinstall the toner cartridge into the new drum unit See Replacing the Toner Cartridge page 17 23 6 Reinstall the new drum unit keeping the front cover open 7 Press Clear 8 Press 1 and when the display shows REPLACE DRUM 1 YES 2 NO ACCEPTED a...

Page 162: ...17 28 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E ...

Page 163: ...rking properly 2 Unplug the MFC s AC power cord and turn off the AC power to your Macintosh or iMac 3 Connect a standard USB cable to both the MFC and Macintosh or iMac Install Brother Printer Driver for MFC 8300 1 Turn on the power to your Macintosh G3 or iMac and wait for the startup process to be completed 2 Plug in the MFC power cord to turn it on 3 Insert the Brother CD ROM into your CD ROM d...

Page 164: ...E I M A C 6 Click Install MFC Print Driver to begin the installation and follow the instructions on the screen 7 After you have installed the Driver click View On Line Documentation for operation instructions Restart your Macintosh iMac so it recognizes the new drivers ...

Page 165: ... 8700 Document Input Width 5 8 inches to 8 5 inches 148 mm to 216 mm Document Input Length 3 9 inches to 14 1 inches 100 mm to 360 mm Printing Width 8 2 inches 208 mm Scanning Width 8 15 inches 207 mm Paper Size Letter Legal A4 Multi purpose Paper Cassette 250 sheets 20 lbs Gray Scale 64 levels Polling Types Standard or Sequential Contrast Control Automatic Super Light Super Dark manual setting Re...

Page 166: ...r laser beam scanning Resolution 600 dots inch Print Quality Normal printing mode Economy printing mode saves up to 50 of the normal toner usage Print Speed Up to 12 pages minute when loading letter size or A4 paper from paper cassette Print Media Toner cartridge Life Expectancy Up to 6 000 pages high yield toner cartridges Up to 3 000 pages standard toner cartridges when printing letter size or A...

Page 167: ...r Consumption Operating Copying 850 W or less 25 C Sleep Mode 9 W or less Stand by 30 W or less 25 C Noise Operating 50 dB A or less Stand by 39 dB A or less Humidity Operating 20 to 80 without condensation Storage 20 to 80 without condensation Dimensions 17 1 x 17 4 x 17 0 inches 435 x 442 x 432 mm FAX 5750 and MFC 8700 17 1 x 17 4 x 12 7 inches 435 x 442 x 323 mm FAX 4750 MFC 8300 and MFC 8600 W...

Page 168: ... 26 0V S G 9 DATA 8 Input 27 0V S G 10 ACKNLG Output 28 0V S G 11 BUSY Output 29 0V S G 12 PE Output 30 0V S G 13 SLCT Output 31 INPUT PRIME Input 14 AUTO FEED Input 32 FAULT Output 15 N C 33 N C 16 0V S G 34 N C 17 0V S G 35 N C 18 5V 36 SLCT IN Input USB Universal Serial Bus Interface Specifications Pin Assignment Pin No Signal 1 Vol 5V 2 Data Serial Data 3 Data Serial Data 4 Ground Resident Fon...

Page 169: ...0 Swedish ISO4 UK ISO16 Portuguese ISO25 French ISO84 Portuguese ISO69 French ISO85 Spanish HP German PC 8 ISO21 German PC 8 D N ISO15 Italian PC 8 Turkish ISO6 ASCII PC 850 Legal PC 852 ISO2 IRV PC 860 PC 863 PC 865 If you want to know which characters are in each symbol character set print the CHARSETS PRN file from The Print Form option in the Direct Access Menu of the Remote Printer Console Pr...

Page 170: ...g table shows characters available only in the corresponding character set The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set For other characters see character set of Roman 8 ...

Page 171: ...llows you to send a fax and then leave a message for the other party to call you back Call Reservation Allows you send a fax and then speak with the other party at the end of transmission Caller ID Service purchased from the Telephone Company that lets you see the number or name of the party calling you Call Waiting Caller ID For FAX 4750 MFC 8300 MFC 8600 and MFC 8700 Only Subscribers to this ser...

Page 172: ... to respond to CNG tones if you interrupt a fax call by answering ECM Error Correction Mode Detects errors during fax transmission and resends the page s of the document that had an error Electronic Cover Page Preprogrammed cover page sent from the machine s memory eliminating the need for writing cover pages extension phone A telephone on the fax number that is plugged into a separate wall jack e...

Page 173: ...er and enables PC faxing using the machine One Touch Keys on the machine s control panel where you can store numbers for easy dialing You must use a separate key for each number Out of Paper Reception Receives faxes into the machine s memory when the machine is out of paper Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines Paging This fe...

Page 174: ...machine answers a voice call it double rings You can pick up at an extension or external phone by pressing this code 51 Tel Index An electronic alphabetical listing of stored One Touch Speed Dial and Group numbers Temporary Setting You can select certain options for each fax transmission without changing the default settings Tone A form of dialing on the telephone line used for Touch Tone telephon...

Page 175: ... system i on the World Wide Web i test sheet sending 1 1 warranty Notice Disclaimer of Warranties iii C Call Back message 6 9 print sample 6 10 Call Reservation 6 9 Call Waiting Caller ID 5 14 Caller ID 5 13 canceling fax forwarding 9 1 9 4 9 6 fax jobs in memory 5 10 jobs awaiting redial 6 4 paging 9 4 print jobs 14 7 cleaning drum unit 17 22 printer 17 21 scanner 17 21 CNG tones 1 6 computer App...

Page 176: ...ephone 2 10 F fax codes Fax Receive Code 5 7 Remote Access Code 9 3 Telephone Answer Code 5 7 troubleshooting 5 7 Fax Forwarding changing remotely 9 4 9 6 programming a number 9 1 Fax Receive Code 5 7 Fax Storage printing from 5 8 setting 9 2 fax tones 1 6 fax es in PC See Multi Function Link Pro fax es stand alone receiving 5 1 difficulty 17 7 erasing from memory 9 4 forwarding 9 1 9 4 polling 5 ...

Page 177: ...ialing 8 1 mode 5 1 transmission 6 2 manual feed slot 2 6 memory additional 15 1 memory full 17 3 See error messages Memory Status List 9 5 Multi Function Link Pro MF Link mode turning on 5 10 printing 14 1 driver 14 1 receiving faxes if you are having difficulty 17 7 sending faxes if you are having difficulty 17 8 multi line connections PBX 2 14 multi purpose sheet feeder capacity 2 8 loading pap...

Page 178: ...fications S 2 speed S 2 status 14 7 two sided manual duplexing 14 2 Windows 14 1 Q questions See Brother Fax Back System R Real Time Transmission 6 3 receiving faxes See fax es stand alone and Multi Function Link Pro redial 8 3 redialing 6 2 reducing copies 11 3 long faxes 5 4 remote codes for extension phones 5 7 remote fax options 9 1 remote printer console 14 1 remote retrieval 9 3 access code ...

Page 179: ...bleshooting Super Fine See resolution T TAD telephone answering device external answer mode 5 1 connecting 2 10 recording outgoing message 2 11 Telephone Answer Code 5 7 telephone external 2 10 telephone index Tel index 8 3 test faxing 1 1 text entering 4 2 timer 4 6 toner cartridge installing 2 3 replacing 17 23 toner saver 5 6 Transmission Verification 10 2 transparencies 2 5 triplex adapter 2 1...

Page 180: ...deo capture See Multi Function Link Pro voice calls FAX TEL double ring 5 2 volume setting beeper 4 4 handset 4 4 amplify 4 5 ring 4 5 speaker 4 5 W Warranties Canada FAX and MFC viii USA FAX iv v MFC vi vii Warranties Notice of Disclaimer iii World Wide Web i ...

Page 181: ...o beeps No messages C HANGE A NSWER M ODE Press 9 8 then for TAD press 1 FAX TEL Fax Telephone press 2 FAX press 3 E XIT R EMOTE O PERATION Press 9 0 C HECK R ECEIVING S TATUS R EMOTE R ETRIEVAL A CCESS C ARD Fold Fold Remote Retrieval Access Card If you plan to receive fax messages while away from your machine carrying the Remote Retrieval Access Card printed below will serve as a convenient remi...

Page 182: ... a Memory Status List press 1 then enter the number of remote fax machine and press After the beep hang up and wait Retrieve all faxes press 2 then enter the number of remote fax machine and press After the beep hang up and wait Erase all fax messages press 3 Changing Remote Retrieval Access Code 1 Function 8 3 Function 1 8 3 2 Enter a three digit number from 000 to 999 The cannot be changed 3 Pre...

Page 183: ...ulti Function Center may not be compatible with the power available in foreign countries Using USA or CANADA models overseas is at your own risk and will void your warranty Brother International Corporation 100 Somerset Corporate Boulevard P O Box 6911 Bridgewater NJ 08807 0911 USA Brother International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC CANADA H9B 3H6 Visit us on t...

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