Brother MFC 5490CN - Color Inkjet - All-in-One, Service Manual

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4-22 Confidential
*1 For MFC only
*2 For wired LAN-enabled models
*3 For wireless LAN-enabled models
*4 For models with cordless handsets
*5 Phase B: FAX negotiation stage between sending machine and receiving machine
Error Code
(Hex)
Symptom Probable Cause Solution
BD Black level data error. CIS defective Replace the scanner cover
(scanner unit).
Main PCB defective Replace the main PCB.
BE-DE Not used.
DF, E0 Modem error.
*1
SDAA chip defective Turn the machine off and then
on.
Main PCB defective Replace the main PCB.
E1 Not used.
E2 Wired LAN MAC
address not registered.
*2
MAC address not registered
correctly Replace the main PCB.
E3 Wireless LAN MAC
address not registered.
*3
MAC address not registered
correctly Transfer MAC address from
the WLAN PCB to the main
PCB.
E4 Not used.
E5 Write error in EEPROM
on the cordless PCB.
*4
The base ID code and
cordless handset ID code
registered are mismatched. Reregister the cordless handset
ID code.
Replace the cordless handset.
Replace the cordless PCB.
E6 Write error in
EEPROM. Main PCB defective Replace the main PCB.
E7 No communication
between cordless PCB
and cordless handset.
*4
The base ID code and
cordless handset ID code
registered are mismatched. Reregister the cordless handset
ID code.
Replace the cordless handset.
Replace the cordless PCB.
E8, E9 Not used.
EA Document removed at
phase B.
*5
Document front sensor
actuator caught on the
surrounding parts Correct the surrounding parts
on which the actuator caught.
Document front sensor
defective Replace the document sensor
PCB.
Main PCB defective Replace the main PCB.