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If you think there is a problem with your machine, check each item below first and follow the troubleshooting
tips. Most problems can be easily resolved by yourself.
Identifying your problem
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First, check the following.
The machine’s power cord is connected properly and the machine is turned on. If the machine does not
turn on after connecting the power cord, see
All of the protective parts have been removed.
Paper is inserted properly in the paper tray.
The interface cables are securely connected to the machine and the computer, or wireless connection is
set up on both the machine and your computer.
LCD Messages
(See
Error and maintenance messages
If you did not solve your problem with the above checks, identify your problem and then go to the page
suggested below.
Machine does not print:
Paper handling
(See
Pages are printed, but there are still problems:
Print quality
(See
page 138.)
Printout is incorrect
(See
Network and other problems:
Troubleshooting
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