IV - 10
Possible cause
Step
Check
Result
Remedy
Printing paper
1
Is thick paper more than 36 lb. being used?
Yes
Instruct the user to use
paper of the recommended
thickness.
Toner sensing
failure
2
Is the problem solved by replacing the drum
unit or the toner cartridge?
(When printing is faint.)
Yes
The carrier of the developer
is leaking.
As toner sensing is defective,
clean the toner sensor.
If the wiper of the toner
cartridge is broken, replace
the toner cartridge with a
new one.
3
Is the nip width in the fixing unit insufficient?
Is the nip release arm (joined to the top
cover) connected?
Yes
Correct the nip release
arm to normal.
Thermistor failure
4
Measure the temperature of heater surface during
printing.
Is the temperature correct (150 °C) ?
No
Replace the fixing unit.
Fixing unit nip
failure
Poor fixing
I-11