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Home > Troubleshooting
Troubleshooting
Use this section to resolve typical problems you may encounter when using your Brother machine. You can
correct most problems yourself.
IMPORTANT
For technical help, you must call Brother customer service or your local Brother dealer.
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
(MFC-L2710DW/MFC-L2713DW/MFC-L2715DW/MFC-L2716DW)
To prevent you from losing the received fax data in the machine's memory, transfer the data to another Fax
machine or to your computer before turning off the machine.
If you need additional help, go to the Brother Solutions Center at
.
First, check the following:
•
The machine's power cord is connected correctly and the machine's power is on. See the
Quick Setup Guide
.
•
All of the protective materials have been removed. See the
Quick Setup Guide
.
•
Paper is loaded correctly in the paper tray.
•
The interface cables are securely connected to the machine and the computer, or the wireless connection is
set up on both the machine and your computer.
•
Error and maintenance messages
If you did not solve the problem with the checks, identify the problem and then see
Related Information
.
Related Information
•
Error and Maintenance Messages
•
Error Messages When Using the Brother Web Connect Feature
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Transfer Your Faxes or Fax Journal Report
•
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Summary of Contents for DCP-L2531DW
Page 23: ...6 Press Med 7 Press Related Information Introduction to Your Brother Machine 16 ...
Page 59: ...Related Information Print from Your Computer Windows Print Settings Windows 52 ...
Page 154: ...Related Information Scan Using Windows Fax and Scan 147 ...
Page 158: ...Related Information Scan from Your Computer Mac TWAIN Driver Settings Mac 151 ...
Page 171: ...Related Information Copy 164 ...
Page 176: ...Related Information Copy 169 ...
Page 248: ...Related Information Set up Groups for Broadcasting 241 ...
Page 257: ...Related Information Telephone Services and External Devices Turn FaxAbility On or Off 250 ...
Page 259: ...Related Information FaxAbility 252 ...
Page 275: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 268 ...
Page 279: ...Related Information PC FAX Overview Windows 272 ...
Page 296: ...Related Information Run Brother s PC FAX Receive on Your Computer Windows 289 ...
Page 308: ...Related Information Network Management Software and Utilities 301 ...
Page 348: ...Home Security Security Lock the Machine Settings Network Security Features 341 ...
Page 411: ...Related Information Set Up Brother Web Connect 404 ...
Page 480: ...Related Information Paper Jams 473 ...
Page 503: ...3 Press Related Information Telephone and Fax Problems 496 ...
Page 553: ...5 Close the carton and tape it shut Related Information Routine Maintenance 546 ...
Page 571: ... Transfer the Fax Journal Report to Another Fax Machine 564 ...
Page 577: ...5 Press Related Information General Settings 570 ...
Page 595: ...Related Information Settings and Features Tables 588 ...