
> Printing Problems
Printing Problems
If, after reading this table, you still need help, go to the Brother Solutions Center at
Difficulties
Suggestions
No printout
Check the machine is not in Power Off mode.
If the machine is in Power Off mode, press
on the
control panel, and then send the print data again.
Check that the correct printer driver has been installed
and selected.
Check to see if the Status Monitor or the machine's
control panel displays an error status.
Check that the machine is online:
•
Windows
®
7 and Windows Server
®
2008 R2
Click
(Start)
>
Devices and Printers
. Right-click
Brother XXX-XXXX
and click
See what's printing
.
Click
Printer
in the menu bar. Make sure
Use Printer
Offline
is not selected.
•
Windows Server
®
2008
Click
(Start)
>
Control Panel
>
Hardware and
Sound
>
Printers
. Right-click
Brother XXX-XXXX
.
Make sure
Use Printer Online
is not listed. If it is
listed, click this option to set the driver Online.
•
Windows
®
8 and Windows Server
®
2012
Move your mouse to the lower right corner of your
desktop. When the menu bar appears, click
Settings
>
Control Panel
. In the
Hardware and Sound
group,
click
View devices and printers
. Right-click the
Brother XXX-XXXX
. Click
See what's printing
. If
printer driver options appear, select your printer driver.
Click
Printer
in the menu bar and make sure that
Use
Printer Offline
is not selected.
•
Windows
®
10 and Windows Server
®
2016
Click
>
Windows System
>
Control Panel
. In
the
Hardware and Sound
group, click
View devices
and printers
. Right-click the
Brother XXX-XXXX
.
Click
See what's printing
. If printer driver options
appear, select your printer driver. Click
Printer
in the
menu bar and make sure that
Use Printer Offline
is
not selected.
•
Windows Server
®
2012 R2
Click
Control Panel
on the
Start
screen. In the
Hardware
group, click
View devices and printers
.
Right-click the
Brother XXX-XXXX
. Click
See what’s
printing
. If printer driver options appear, select your
printer driver. Click
Printer
in the menu bar and make
sure
Use Printer Offline
is not selected.
•
Mac
Click the
System Preferences
menu, and then select
the
Printers & Scanners
option. When the machine is
offline, delete it using the
button, and then add it
using the
button.
482
Summary of Contents for DCP-L2531DW
Page 23: ...6 Press Med 7 Press Related Information Introduction to Your Brother Machine 16 ...
Page 59: ...Related Information Print from Your Computer Windows Print Settings Windows 52 ...
Page 154: ...Related Information Scan Using Windows Fax and Scan 147 ...
Page 158: ...Related Information Scan from Your Computer Mac TWAIN Driver Settings Mac 151 ...
Page 171: ...Related Information Copy 164 ...
Page 176: ...Related Information Copy 169 ...
Page 248: ...Related Information Set up Groups for Broadcasting 241 ...
Page 257: ...Related Information Telephone Services and External Devices Turn FaxAbility On or Off 250 ...
Page 259: ...Related Information FaxAbility 252 ...
Page 275: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 268 ...
Page 279: ...Related Information PC FAX Overview Windows 272 ...
Page 296: ...Related Information Run Brother s PC FAX Receive on Your Computer Windows 289 ...
Page 308: ...Related Information Network Management Software and Utilities 301 ...
Page 348: ...Home Security Security Lock the Machine Settings Network Security Features 341 ...
Page 411: ...Related Information Set Up Brother Web Connect 404 ...
Page 480: ...Related Information Paper Jams 473 ...
Page 503: ...3 Press Related Information Telephone and Fax Problems 496 ...
Page 553: ...5 Close the carton and tape it shut Related Information Routine Maintenance 546 ...
Page 571: ... Transfer the Fax Journal Report to Another Fax Machine 564 ...
Page 577: ...5 Press Related Information General Settings 570 ...
Page 595: ...Related Information Settings and Features Tables 588 ...