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4-15
Confidential
Error Code
(Hex)
Symptom
Probable Cause
Solution
3E
Recording error related
to ASF motor, paper feed
motor, and carriage
motor.
ASF encoder disk, PF
encoder disk, or CR encoder
strip stained or scratched
Replace the ASF motor ASSY,
PF encoder disk, or CR
encoder strip.
ASF, PF, or CR encoder
defective
Replace the ASF motor ASSY,
PF encoder PCB, or carriage
PCB.
ASF, PF, or CR motor
defective
Check the ASF motor, paper
feed motor, and carriage motor,
then replace the defective
one(s).
Main PCB defective
Replace the main PCB.
40
The casing internal
temperature thermistor
has detected abnormal
temperature in the
machine.
Main PCB defective
Replace the main PCB.
Casing internal temperature
thermistor defective
Replace the ink refill ASSY.
41
Not used.
42
The head drive voltage
has not dropped from the
high to low level within
the specified period.
Piezoelectric ceramic
actuator or head driver
defective
Replace the head/carriage unit.
Carriage PCB defective
Replace the carriage PCB
ASSY.
Main PCB defective
Replace the main PCB.
43
The head thermistor has
been opened or shorted
abnormally.
Head flat cables not
connected correctly
Correct those flat cables.
Head flat cables broken
Replace the carriage PCB
ASSY.
Carriage PCB defective
Main PCB defective
Replace the main PCB.
Summary of Contents for DCP-6690CW
Page 7: ...v Confidential SAFETY PRECAUTIONS Symbols used in the documentation ...
Page 8: ...vi Confidential ...
Page 9: ...vii Confidential ...
Page 10: ...viii Confidential ...
Page 11: ...ix Confidential ...
Page 12: ...x Confidential ...
Page 13: ...xi Confidential ...
Page 14: ...Confidential CHAPTER 1 PARTS NAMES AND FUNCTIONS ...
Page 18: ...1 3 Confidential 1 2 CONTROL PANEL DCP6690CW 5 6 4 1 2 3 ...
Page 19: ...1 4 Confidential ...
Page 20: ...1 5 Confidential MFC6490CW 10 9 7 8 6 1 2 3 4 5 ...
Page 21: ...1 6 Confidential ...
Page 22: ...1 7 Confidential ...
Page 23: ...1 8 Confidential MFC6890CDW 8 7 6 1 2 3 4 5 ...
Page 24: ...1 9 Confidential ...
Page 25: ...1 10 Confidential ...
Page 28: ...Confidential CHAPTER 2 SPECIFICATIONS ...
Page 35: ...2 6 Confidential 2 2 SPECIFICATIONS LIST DCP6690CW MFC6490CW 1 8 ...
Page 36: ...2 7 Confidential 2 8 ...
Page 37: ...2 8 Confidential 3 8 ...
Page 38: ...2 9 Confidential 4 8 ...
Page 39: ...2 10 Confidential 5 8 ...
Page 40: ...2 11 Confidential 6 8 ...
Page 41: ...2 12 Confidential 7 8 ...
Page 42: ...2 13 Confidential 8 8 ...
Page 43: ...2 14 Confidential MFC6890CDW 1 10 ...
Page 44: ...2 15 Confidential 2 10 ...
Page 45: ...2 16 Confidential 3 10 ...
Page 46: ...2 17 Confidential 4 10 ...
Page 47: ...2 18 Confidential 5 10 ...
Page 48: ...2 19 Confidential 6 10 ...
Page 49: ...2 20 Confidential 7 10 ...
Page 50: ...2 21 Confidential 8 10 ...
Page 51: ...2 22 Confidential 9 10 ...
Page 52: ...2 23 Confidential 10 10 ...
Page 53: ...Confidential CHAPTER 3 THEORY OF OPERATION ...
Page 110: ...Confidential CHAPTER 4 ERROR INDICATION AND TROUBLESHOOTING ...
Page 114: ...4 2 Confidential 1 Error messages appearing on the LCD ...
Page 115: ...4 3 Confidential For MFC only ...
Page 116: ...4 4 Confidential For MFC only ...
Page 117: ...4 5 Confidential For MFC only ...
Page 118: ...4 6 Confidential ...
Page 119: ...4 7 Confidential ...
Page 172: ...Confidential CHAPTER 5 HANDLING DATA HELD IN THE MACHINE PRIOR TO REPAIR ...
Page 179: ...Confidential CHAPTER 6 DISASSEMBLY REASSEMBLY AND LUBRICATION ...
Page 292: ...Confidential CHAPTER 7 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT ...
Page 299: ...7 5 Confidential 8 Alert warning message of WHQL appears Click Continue Anyway to proceed ...
Page 308: ...7 14 Confidential Head Positioning Test Pattern ...
Page 314: ...7 20 Confidential Paper Feeding Check Pattern for the Paper Ejection Roller ...
Page 315: ...7 21 Confidential Paper Feeding Check Pattern for the Paper Feed Roller Paper Tray 2 ...
Page 317: ...7 23 Confidential Vertical Alignment Check Patterns 2 2 ...
Page 321: ...7 27 Confidential Left and Right Margin Check Pattern ...
Page 322: ...7 28 Confidential Bottom Margin Check Pattern ...
Page 333: ...7 39 Confidential ADF Copy Chart A B C D ...
Page 337: ...Confidential CHAPTER 8 CLEANING ...
Page 341: ...8 3 Confidential Maintenance unit Head caps Head wiper cleaning_BHM9_E Rubycel stick ...
Page 344: ...Confidential CHAPTER 9 MAINTENANCE MODE ...
Page 353: ...9 7 Confidential Scanning Compensation Data List ...
Page 356: ...9 10 Confidential Test Pattern ...
Page 361: ...9 15 Confidential Configuration List ...
Page 379: ...9 33 Confidential Paper Feeding Check Pattern for the Paper Ejection Roller ...
Page 380: ...9 34 Confidential Paper Feeding Check Pattern for the Paper Feed Roller Paper Tray 2 ...
Page 384: ...9 38 Confidential Vertical Alignment Check Patterns 1 2 ...
Page 385: ...9 39 Confidential Vertical Alignment Check Patterns 2 2 ...
Page 389: ...9 43 Confidential Left and Right Margin Check Pattern ...
Page 390: ...9 44 Confidential Bottom Margin Check Pattern ...
Page 421: ...App 2 3 Confidential 8 Alert warning message of WHQL appears Click Continue Anyway to proceed ...
Page 502: ...App 6 4 Confidential B Power supply PCB 100 V series ...
Page 503: ...App 6 5 Confidential B Power supply PCB 200 V series ...