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www.bromicheating.com
TROUBLESHOOTING
Problem
Possible cause
What you can do
(if these do not work, contact an
authorised technician)
What ONLY an
authorised service
technician can do
Burner will not
light
• Gas valve may be OFF
• Tank fuel empty
• Opening blocked
• Loose connections
• Low gas pressure
• Thermocouple bad
• Not in correct location
• Turn the gas valve ON
• Check all fittings
• Replace cylinder with a new
cylinder
• Refill LPG tank
• Remove and clean
• Replace thermocouple
Burner will not stay
on
• Loose connections
• Thermocouple bad
• Gas leak in line
• Lack of fuel pressure
• Tank near empty
• Tighten connections
• Check connections
• Clean dirty area
• Replace thermocouple
• Refill LPG tank.
Burner flame is low • Supply hose is bent or
twisted
• Straighten hose and perform
leak test on hose
Emitter glows
uneven
• Low gas pressure
• Base is not on a level
surface
• Replace cylinder with a new
cylinder
• Place heater on a level
surface
Thick black smoke
• Blockage in burner
• Turn off the heater and let it
cool.
• Remove blockage and
clear burner inside and
outside
Carbon build-up
• Dirt or film on reflector
and flame screen
• Clean reflector and flame
screen
