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9
SYMPTOM
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
No heat
1. Improper Connection
2. Self resetting thermal switch not
plugged in
3. Non-self resetting thermal switch
has triggered.
1. Check connection to power supply
2. Check self resetting thermal switch is plugged in
(see step 14).
3. Reset Non-self resetting thermal switch located
inside terminal box (see electrical diagram).
Not enough heat
1. Heater too small for application
2. Heater mounted too high or too
far
3. Incorrect voltage connected to
heater.
1. Add additional heater(s)
2. Decrease mounting height or distance.
3. Check correct supply voltage and current is
provided
Too much heat
1. Heater too large for application
2. Heater mounted too low or too
close
3. Incorrect voltage connected to
heater
1. Replace with smaller heater
2. Increase mounting height or distance
3. Check correct supply voltage is provided.
WARNING
This heater MUST be permanently installed by an authorised/
licenced person. Do not perform maintenance, or carry out
installation or assembly procedure while electrical power is
switched on. To disconnect heater, turn off power to heater
circuit at main disconnect panel .
!
1. Check product label for correct voltage and
wattage to ensure sure power source conforms to
the heaters requirements.
2. The power cable must positioned away from &
protected from the enclosure of the heater.
3. Make all connections in accordance with local
electrical code regulations. For outdoor installation,
all connections must be made in accordance with
local electrical code regulations for outdoor wiring.
Only use wiring components approved for outdoor
use with minimum IPX5 rating.
For wiring instructions using Bromic Platinum Smart-Heat Electric Wireless Dimmer BH3130011-1 or ON/OFF Control
BH3130010-1 refer to instructions provided with controller.
IMPORTANT: Electronic dimmer controls generate heat during operation. For Bromic heaters installed Bromic SmartHeat Electric
Wireless Dimmer BH3130011-1 or ON/OFF Control BH3130010-1 it is essential to ensure dimmers are
mounted in a clean, dry and well ventilated position with clearance on all sides. It must be ensured the dimmers are not
installed in a confined space, close to other heat generating appliances or in the case of a multi-dimmer installation, not
too close together. Dimmers must remain cool at all times. Please consult Bromic dimmer installation instructions for
further details or for further questions please contact Bromic technical support services.
WARNING
ELECTRICAL SHOCK HAZARD! Serious injury or death may
occur. Disconnect from electrical supply before installing or
servicing this heater. Read and follow installation clearance
requirements outlined in this manual. The appliance MUST be
connected to a properly grounded electrical source.
!
WARNING
ELECTRICAL SHOCK HAZARD!
Serious injury or death may occur. Disconnect from electrical
supply before servicing this heater.
!
Ensure that the heating unit is not directly exposed to rain
or water contact. For longest product life, and to maintain
product appearance, mount heater under cover and protect
from rain and weather whenever possible.
The exterior housing of the heater should be cleaned
fortnightly. To clean the appliance; ensure heater is off, and
has been off for at least 2 hours after operation, before
wiping off any dirt/dust with a soft damp cloth.
Salt in the air can cause rusting of metal, especially in coastal
environment. Additional cleaning of the heater with a soft
damp cloth fortnightly will aid in maintaining the product’s
appearance.
MAINTENANCE
WARNING
Servicing and maitenance MUST be carried out by an
authorised and licenced service person only. Do not operate
any heater after it malfunctions. Disconnect power at service
panel and have heater inspected by a reputable electrician
before reusing.
!
WARNING
If the supply cord is damaged, it must be replaced by
Bromic, a service agent of Bromic or similarly qualified
persons in order to avoid a hazard. Contact Bromic for
further information on replacement of the supply cord.
!
Non-self resetting thermal switch
In the event that the temperatures exceed safe operating limits, the
non-self resetting thermal switch will trigger. This may be due to
the fan being damaged or the heater is operating at a high ambient
temperature. To reset the switch, push down on the reset button at
the middle of the switch. THE LOCATION IS SHOWN ON PAGE 10,
WARNING
Ensure circuit is not live
before attempting to
reset the safety switch.
!
ELECTRICAL INSTALLATION
SERVICING
TROUBLESHOOTING
