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TECHNICAL SUPPORT

For assistance installing, configuring, or running 
the controller, contact Broadcom Technical 
Support:

WARRANTY NOTICE

1.

The warranty does not cover the return of 

parts damaged by changing the bracket.

2.

The warranty does not cover ESD damage to 

the controller. Controllers returned without a 
bracket mounted on the board will be returned 
without return merchandise authorization (RMA) 
processing.

Website:

www.broadcom.com

For product information and a complete list of distributors, please go to our web site:: 

www.broadcom.com

.

Broadcom, the pulse logo, Connecting everything, Avago Technologies, Avago, the A logo and MegaRAID are among the 
trademarks of Broadcom and/or its affiliates in the United States, certain other countries and/or the EU.

Copyright © 2017 by Broadcom. All Rights Reserved.

 MR-9361-24i-SAS-CTRL-IG100.

The term "Broadcom" refers to Broadcom Limited and/or its subsidiaries. For more information, please visit 

www.broadcom.com

.

Broadcom reserves the right to make changes without further notice to anyproducts or data herein to improve reliability, 
function, or design.

Information furnished by Broadcom is believed to be accurate and reliable. However, Broadcom does not assume any 
liability arising out of the application or use of this information, nor the application or use of any product or circuit described 
herein, neither does it convey any license under its patent rights nor the rights of others.

5972-4859-P0

 – February 20, 2017.

Figure 5

. Replacing the Bracket

5.

Use an ESD-safe #No.1 Phillip screwdriver to set the screws to a maximum torque of 4.8 ± 0.5 

inch-pounds to replace the two Phillips screws that you removed in step 2.

6.

Replace the controller in its ESD-protective bag, and seal the bag appropriately.

ATTENTION:

Exceeding this torque specification can damage the controller, connectors, or screws, and 
can void the warranty on the controller.

3_03576

Summary of Contents for MegaRAID SAS 9361-24i

Page 1: ...these steps 1 Unpack the controller Unpack the controller in a static free environment Remove it from the antistatic bag and inspect it for damage A low profile bracket is included with the RAID controller If you notice any damage contact Broadcom or your reseller support representative ATTENTION To avoid the risk of data loss back up your data before you change your system configuration 2 Prepare...

Page 2: ...the required airflow for the controller Airflow must be at least 300 linear feet per minute LFM at 50 C inlet temperature to avoid operating the SAS3324 processor above the maximum junction temperature 7 Replace the cover and reconnect any cords and cables and power up the system Replace the chassis s cover reconnect any power cords and reconnect any network cables Turn on the power 8 Run the Mega...

Page 3: ...ntroller follow these steps 1 At an ESD safe workstation remove the controller from its ESD protective bag ATTENTION Never apply pressure to the bracket or the heat sink when inserting the controller Do not handle the controller by the bracket Do not handle the heat sink at any time Do not bend or twist the controller at any time 2 Use an ESD safe No 1 Phillips screwdriver to carefully remove the ...

Page 4: ...9361 24i RAID Controller Figure 3 Removing the Screws 3 Keep the controller on a level surface to make sure you do not lose any retaining clips The heat sink is held in place by the same screws that attach the bracket The black retaining clips shown in the following figure can come loose when the screws are removed 3_03574 ...

Page 5: ...screws Doing so might damage the thermal interface material which causes the controller to overheat during operation Damage to the heat sink or the interface material while changing the bracket might void the controller warranty 4 Place the controller on top of the replacement bracket Place the controller on top of the replacement bracket Make sure to position the bracket so that the screw holes i...

Page 6: ...oadcom refers to Broadcom Limited and or its subsidiaries For more information please visit www broadcom com Broadcom reserves the right to make changes without further notice to anyproducts or data herein to improve reliability function or design Information furnished by Broadcom is believed to be accurate and reliable However Broadcom does not assume any liability arising out of the application ...

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