Symptom
Cause
Remedy
Water
leaking from
showerhead.
This is normal for a short
time after turning off.
Adjust angle of showerhead
in holder as necessary to
vary draining time.
Shower cartridge failing
to close fully, possibly
due to water borne
debris.
Remove shower cartridge
and check. Refer to
Maintenance section (page
20) before dismantling
shower valve.
Maximum water
temperature
too hot or cold.
Maximum water
temperature set
incorrectly.
Reset maximum water
temperature. Refer to
‘Maximum Temperature
setting’ in Maintenance
section (page 20) and
‘Adjusting the Temperature’
(page 21)
Outlet water
temperature
too hot / cold.
Inlet filter is partially blocked. Check inlet filters for
any blockages and
clean as necessary.
Installation conditions
outside operating
parameters.
Refer to Specification (page 6).
Service shower valve as
recommended. Refer to
Maintenance section (page
20).
Refer to ‘Adjusting the
Temperature’ section (page
21).
Water
temperature
too cold -
Maximum water
temperature
incorrectly set.
Hot water temperature is
less than 10ºC above the
required blend
temperature.
Adjust hot water temperature
or wait for water to reheat if
stored system is used.
Instantaneous water heater
not igniting because water
flow rate is too low.
Increase water flow rate
through the system.
Check inlet filters and clean
or
replace.
Refer
to
Maintenance section (page
20).
Contact the boiler manufacturer.
Troubleshooting
Need Help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
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