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BrickHouse Security User’s Guide
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BrickHouse Security User’s Guide
Troubleshooting
Problem:
When playing back my video, I can hear audio, but have no video.
Solution:
This most often occurs if your computer’s media player is having trouble with
your files. Try using VLC player, which can be downloaded for free at http://
www.videolan.org.
Problem:
My video playback is “choppy” or “stuttering.”
Solution:
If this is occurring, try copying the video files to your PC. This happens when
the file is too large to be played back using your USB connection.
Problem:
When I turn the device on, there is a message on the screen that says “NO
SD CARD!”
Solution:
If there is a micro SD card in the device and you are seeing this message, it
means the device isn’t able to read the memory card. Try formatting the card
or using a different micro SD card.
Glossary
DVR: Short for Digital Video Recorder; this abbreviation refers
to any device capable of recording and saving a digital video
file. This is the high-tech equivalent of a VCR.
GB: GB is short for gigabyte which is a unit used to measure
computer storage capacity and is approximate to 1.07 billion
bytes. 1 Gigabyte of data is almost twice the amount of data
that a CD-ROM can hold. Additionally, 1 Gigabyte could hold
the contents of about 10 yards of books on a shelf.
LCD: Abbreviation of “liquid crystal display.” LCD screens are
thin, flat electronic displays.
