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Troubleshooting
Motor doesn’t start or
blade doesn’t rotate
•
Check that the power plug is properly inserted into the power outlet.
•
Overload Protection System may have operated (see "OVERLOAD
PROTECTION SYSTEM" ).
Blender stopped
suddenly while in use
•
This blender has overload protection to prevent damage to the motor.
Unplug the unit, remove the cup and allow the motor to cool down for
30 minutes. Once cooled, you will be able to use as usual again.
•
We recommend blending in smaller batches, or cutting ingredients into
smaller pieces. See Overload Protection System section for detailed
information.
Food is lumpy or
unevenly blended
•
This can happen when too much food is being blended at one time.
Try a smaller amount, and work in batches if necessary.
•
The ingredients may be too large. Try cutting into smaller pieces.
For best results, ingredients should be in pieces no larger than ¾ inch (2cm).
Food sticks to blade
and cup
•
The mixture may be too thick. Try adding more liquid and/or pulsing
the blender.
Care & Cleaning
Unplug the power cord from the power outlet
after use and before any care or cleaning is
attempted.
Cups and lids
To keep your cups and lids clean, avoid
allowing food residue to dry on them. Follow
these steps as soon as possible after use:
•
Rinse most of the residue off the blades,
cup and lid.
•
Hand wash in warm, soapy water using a mild
liquid detergent and non-abrasive sponge.
Motor base
To clean the motor base, wipe with a soft,
damp cloth then dry thoroughly. Wipe any
excess food particles from the power cord.
Cleaning agents
Do not use abrasive scouring pads or cleansers
on either the motor base or the cups, as they
may scratch the surface. Use only warm soap
water with a soft cloth.
Pressurization
The cups may be rinsed by adding cold water,
attaching blades, and either blending or
shaking by hand for 10 seconds.
IMPORTANT:
There is a risk of pressurization
from hot water and/or detergent.
When rinsing by attaching blades and
blending/shaking, never add hot or even
warm water, as the steam produced can create
dangerous pressurization of steam.
Do not add detergent, as the foam produced
will expand and may cause pressurization.
Dishwasher
The cups, lids and blade assembly may be
washed in the dishwasher on the top shelf only.
The dual wall cup can only be washed by hand,
do not wash in the dishwasher.
Stubborn food stains and odors
Strong smelling foods such as cumin and
cilantro, and some vegetables such as
carrots may leave an odor or stain the blades,
cup or lid.
To remove, pour warm soapy water and fill to
the MAX line. Set aside to soak for 5 minutes.
Then wash with a mild detergent and warm
water, rinse well and dry thoroughly. Store cups
with lids off.
Citrus
Exposure to citrus oil may affect the clarity
and longevity of the Tritan cups. After washing
in detergent, rinse with plain water thoroughly,
and allow to dry immediately.
Do not soak if citrus has been blended.
Do not attach blades when washing
with detergent.
