![Boston Scientific EKOS Control System 4.0 User Manual Download Page 46](http://html.mh-extra.com/html/boston-scientific/ekos-control-system-4-0/ekos-control-system-4-0_user-manual_2796075046.webp)
46
Bost
on Scientific (Mast
er Br
and,
Spir
al Bound Manual T
empla
te
, 8
.5in x 11in Global,
923100
58G),
IFU
, MB,
CU4,
en,
5
1011236
-001A
Black (K) ∆E ≤5.0
Black (K) ∆E ≤5.0
Message
Description
Error
Code
Possible Cause
Troubleshooting Step
Check the
Ultrasound
connector�
E302
Poor connection of the
Ultrasonic Core�
Ultrasonic Core
Connector is wet at the
connection site�
In rare circumstances
error code E302 may
also be presented due
to a software anomaly�
1� Disconnect the Ultrasonic Core or leave disconnected�
2� Inspect for fluid or damage of the pins�
3� Dry the Ultrasonic Core connector, if necessary�
4� Reconnect the Ultrasonic Core and ensure the connection is secure�
5� Press Start to resume ultrasound�
6� If the error persists, disconnect and reconnect the CIC�
7� Press Start to resume ultrasound�
8� If the error persists, please call the phone number listed in the
For
Support
section�
Check the
Ultrasound
connector�
E320
Poor connection of the
Ultrasonic Core�
Ultrasonic Core
Connector is wet at the
connection site�
1� Disconnect the Ultrasonic Core or leave disconnected�
2� Inspect for fluid or damage of the pins�
3� Dry the Ultrasonic Core connector, if necessary�
4� Reconnect the Ultrasonic Core and ensure the connection is secure�
5� Press Start to resume ultrasound�
6� If the error persists press the Power button to turn off the Control Unit�
7� Let the Control Unit sit for 30 seconds�
8� Use the Power button to turn on the Control Unit�
9� If the error persists, please call the phone number listed in the
For
Support
section�
The Infusion
Catheter and
Ultrasonic
Core are not
compatible�
E304
The Infusion Catheter
and Ultrasonic Core
connected to the
Control Unit are not
compatible (either
catheter zone length
and ultrasound zone
length or working
length)�
1� Disconnect the Infusion Catheter and Ultrasonic Core connectors�
2� Inspect for fluid or damage to the pins�
3� Dry the connectors, if necessary�
4� Reconnect the Infusion Catheter and Ultrasonic Core and ensure the
connections are secure�
5� Press Start to resume ultrasound�
6� If the error persists press the Power button to turn off the Control Unit�
7� Let the Control Unit sit for 30 seconds�
8� Use the Power button to turn on the Control Unit�
9� If the error persists, please call the phone number listed in the
For
Support
section�
Ensure the
Ultrasonic Core is
fully inserted in
the catheter�
E314
The Ultrasonic Core is
not fully inserted in the
Infusion Catheter while
ultrasound is running�
1� Verify the Ultrasonic Core is fully inserted in the Infusion Catheter�
2� Disconnect the Ultrasonic Core connectors�
3� Inspect for fluid or damage to the pins�
4� Dry the connectors, if necessary�
5� Reconnect the Ultrasonic core and ensure the connections are secure�
6� Press Start to resume ultrasound�
7� If the error persists, please call the phone number listed in the
For
Support
section�