Troubleshooting
Page 14
If the range hood or halogen light does not operate
1.
after installation:
Check if the range hood has been plugged in, make
•
sure that all power has been turned back ON, fused
not blown and all electrical wiring are properly con
-
nected.
Swap out light assembly to working ones to deter
-
•
mine whether it is caused by defective bulbs. See
Replacing the light bulbs
on Page 17.
The range hood vibrates when the blower is on:
2.
The range hood might not have been secured prop
-
•
erly on to the ceiling or wall. Check with your in
-
staller
The blower or fan seems weak:
3.
Check that the duct sized used is at least 6” or 3-1/4
•
x 10”. Range hood WILL NOT function efficiently
with insufficient duct size. For example: 7” duct
over 6” hole and loosely secured.
Check if duct is clogged or if damper unit (half-cir
-
•
cular flapper) is not installed correctly or opening
properly. A tight mesh on a side wall cap unit might
also cause restriction to the air flow.
The lights work but the blower is not spinning at all,
4.
is stuck or is rattling.
The blower might be jammed or scraping the bot
-
•
tom due to shipping damage. Please contact us im-
mediately.
The hood is not venting out properly:
5.
Make sure the distance between the stove top and
•
the bottom of the hood is within* 28” and 31” in
distance. *
Due to different ceiling height configura
-
tions, recommended height may not be applicable
.
Reduce the number of elbows and length of duct
•
work. Check if all joints are properly connected,
sealed, and taped.
Make sure the power is on high speed for heavy
•
cooking.
Purpose of the slots/holes/openings near the top of
6.
the upper chimney:
These slots/holes/openings are used to exhaust
•
cleaned air with optional re-circulating kit. If you
did not install one, you do not need them.
NOTE:
For all other inquiries, please contact us. Our contact information can be found on the back cover page.
