Troubleshooting
en
49
Fault
Cause and troubleshooting
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
▶
If intelligent dosing is activated, reduce the basic
dosage →
.
▶
If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
Drum cleaning is required.
▶
"H:95" lights up altern-
ately with End.
The water pressure is low.
▶
See
→
All other error codes.
Malfunction
▶
Call the after-sales service.
→
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressed
.
▶
Press
.
Door is not closed.
1.
Close the door.
2.
Press
to start the programme.
Childproof lock is activated.
▶
"Deactivating the childproof lock", Page 35
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
to start the programme.
The pump for the intelligent dosing system is blocked.
1.
Switch off the appliance.
Summary of Contents for XQG100-WDU286H1AW
Page 25: ...Buttons en 25 Button Selection Description Open the Home Connect menu ...
Page 62: ......
Page 63: ......