Bosch XQG100-WDU286H1AW Manual Download | Manualshive

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en

Cleaning and servicing

44

7.

CAUTION - Risk of scalding!

When you wash at high temperat-
ures, the detergent solution gets
hot.

▶

Do not touch the hot detergent
solution.
To allow the detergent solution to
flow out into the container, remove
the sealing cap.

8.

Firmly press on the sealing cap.

9.

Insert the drain hose into the
holder.

Cleaning the drain pump

Requirement:

The drain pump is

1.

Since water may remain in the
drain pump, unscrew the pump
cap carefully.

2.

Clean the interior, the thread on
the pump cap and the pump hous-
ing.

3.

Insert the pump cap.

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Summary of Contents for XQG100-WDU286H1AW

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washer dryer XQG100 WDU286H1AW en User manual and installation instructions ...

Page 2: ...igning the appliance 16 4 8 Connecting the appliance to the electricity supply 17 5 Familiarising yourself with your appliance 18 5 1 Appliance 18 5 2 Detergent drawer 19 5 3 Control panel 19 5 4 Operating logic 19 6 Before using for the first time 20 6 1 Starting an empty washing cycle 20 7 Display 21 8 Buttons 23 9 Dryness level 26 9 1 Changing the dryness level 26 10 Programmes 27 11 Accessorie...

Page 3: ...ting the appliance to the Home Connect app 39 17 4 Activating Wi Fi on the ap pliance 39 17 5 Deactivating Wi Fi on the appliance 39 17 6 Resetting the appliance network settings 39 17 7 Remote start 40 17 8 Data protection 40 18 Basic settings 40 19 Cleaning and servicing 41 19 1 Cleaning the drum 41 19 2 Cleaning the detergent drawer 41 19 3 Cleaning the drain pump 43 20 Troubleshooting 46 20 1 ...

Page 4: ... and freshening up fabrics that are washed with water and suitable for dryers In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided...

Page 5: ...trol Never connect the appliance to a circuit that is regularly switched on and off by the energy supplier When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that...

Page 6: ... hoses and power cords in such a way that there is no risk of tripping If the appliance is moved by holding onto protruding components such as the appliance door the parts may break off Do not move the appliance by holding onto protruding parts CAUTION Risk of cutting Touching sharp edges on the appliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when in...

Page 7: ...repair so that the appliance door will no longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of explosion If there is coal dust or flour in the air around the appliance this may cause an explosion Keep the area around the appliance clean during o...

Page 8: ...ing WARNING Risk of fire If drying is interrupted early the laundry is not cooled sufficiently and may ignite Do not interrupt the drying programme early If drying is interrupted early remove the laundry immediately and spread it out CAUTION Risk of injury The covering plate may break if you stand on or climb onto the appliance Do not stand on or climb onto the appliance The appliance may tip over...

Page 9: ...gerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam o...

Page 10: ... additional connecting elements such as adapters exten sions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at lea...

Page 11: ...umes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the appli ance afterwards a The drier the laundry the shorter the programme duration when dry ing which in turn reduces energy consumption A higher spin speed reduces the residual moisture in the laundry and increases the...

Page 12: ... or this may result in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 31 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear after the fi...

Page 13: ... Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Installation loca tion Requirements Against a wall Do not trap the hoses between the wall and the appliance 4 4 Removing the foam block To prevent damage during transit the appliance is fitted with a foam block which must be removed before using the appliance f...

Page 14: ...he drum Press the bottom cover fully into the holes in the base plate Note If necessary secure the bot tom cover with screws 4 5 Removing the transit bolts The appliance is secured for trans portation using transit bolts on the rear of the appliance Note Keep the transit bolt screws and the sleeves in a safe place for fu ture transport Page 58 1 Pull the hoses out of the holders ...

Page 15: ...ews for the 4 transit bolts with a WAF 13 wrench 3 Remove the power cable from the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 6 Connecting the appliance Connecting the water inlet hose 1 Connect the water inlet hose ...

Page 16: ...serve the draining heights The draining heights are minimum 60 cm maximum 100 cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Page 31 Plastic pipe with rubber sleeve Fix and secure the water outlet hose with an el bow Page 31 4 7 Aligning the appliance In order to reduce noise and vibra tion and to prevent the appliance fro...

Page 17: ...lectricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 60 2 Check the mains plug is inserted pro...

Page 18: ...e parts of your appliance here 1 2 4 3 6 5 8 8 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 43 2 Door 3 Detergent drawer Page 19 4 Control panel Page 19 5 Water outlet hose Page 16 6 Power cord Page 17 7 Transport struts 8 Transit bolts Page 14 ...

Page 19: ...l You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 3 1 1 2 1 Programmes Page 27 2 Programme selector Page 32 3 Buttons and display 5 4 Operating logic ATTENTION Pressing on the display with force may cause damage Do not apply heavy pressure on the display Do not press on the display using pointed or sharp objects ...

Page 20: ... programme 3 Close the door 4 Pull out the detergent drawer 5 Add washing powder to the manual dosing compartment To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press to start the programme a The display shows the remaining programme du...

Page 21: ...ra tion or programme time remaining 7 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 23 No spin cycle draining only 90 Temperature Set temperature in C Buttons Page 23 cold Pretreatment Programme status Wash Programme status Rinse Programme status Spin Programme status End End of pro gramme Programme status Dry...

Page 22: ...telligent dosing system Page 35 liquid detergent Dispenser for li quid detergent or fabric softener Lights up The intelligent dosing system for liquid detergent or fabric softener is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 35 liquid detergent fabric softener 50 ml 1 Basic dosage Basic dosage for detergent or fabric softener Basic ...

Page 23: ...nsePlus Activate Deactivate Activate or deactivate an additional rinse cycle Recommended for particularly sensit ive skin or in regions with very soft water 轻松熨 Easy iron Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung ...

Page 24: ...igent dosing sys tem for liquid detergent Press the button for approx 3 seconds to set the basic dosage Intelligent dosing system Page 35 i Dos Activate Deactivate Dispenser contents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing sys tem for fabric softener or liquid detergent Press the button for approx 3 seconds to specify the contents of the dispenser or ...

Page 25: ...Buttons en 25 Button Selection Description Open the Home Connect menu ...

Page 26: ...result Multi layered thick laundry that does not dry readily The laundry is dry Normal single layered laundry The laundry is dry 9 1 Changing the dryness level For some programmes you can change the dryness level so that your laundry will be drier or more damp 1 Set a washing and drying pro gramme or a drying programme Programmes Page 27 a The display shows the specified dryness level 2 Press or ...

Page 27: ...or blended fabrics Suitable for killing dust mites Programme setting Max 60 C Max 1400 rpm 4 0 2 5 混合 Mix Wash items made from cotton linen or syn thetic or blended fabrics Suitable for lightly soiled laundry Programme setting Max 60 C Max 1400 rpm 4 0 2 5 单脱水 spin Spin and drain the water Do not use fabric softener Programme setting Max 1400 rpm APP程序 Select additional programmes directly via the...

Page 28: ...nt that is suitable for machine washing Do not use fabric softener Place the detergent for outdoor fabrics in the manual dosing compartment If the pro gramme stops before the last rinse cycle add the waterproofing agent to the manual dosing compartment Press to resume the pro gramme Detergent drawer Page 19 After treat the laundry in accordance with the manufacturer s instructions Programme settin...

Page 29: ...um Care Cleaning and caring for the drum After cleaning the residual water in the drum is removed by supplying hot air Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperatures of 40 C or lower After a prolonged period of non use Temperature settings 90 C Antibacterial programme Use wash ing powder or a detergent that contains ble...

Page 30: ...ry immediately after the programme has ended to prevent creasing Notes The laundry is not dried or washed If you use the 微蒸空气洗 programme often without washing in between this may cause odours in the appliance 3 1 0 随心控时 My Time Wash items made from cotton linen or syn thetic or blended fabrics Short programme for items of lightly to nor mally soiled laundry Note If you only want to dry the laundry...

Page 31: ... and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie cloth belts apron strings etc together or use a laundry bag Tie together longer drawstr...

Page 32: ... of the intelli gent dosing system operation 14 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home cn 14 1 Switching on the appli ance Requirement The appliance has been correctly installed and connec ted Installation and connection Page 12 Press The switch on process takes a few se...

Page 33: ...itional detergent to the manual dosing compartment to avoid overdosage and or foaming Note Observe the information about detergents and care products Page 32 1 Pull out the detergent drawer 2 Pour in detergent Detergent drawer Page 19 3 If required add the care product 4 Push in the detergent drawer 14 7 Starting the programme Note If you want to change the time until the programme ends set the Re...

Page 34: ... start the 单脱水 programme or select a suitable programme for drain ing Programmes Page 27 3 Remove the laundry Page 34 14 11 Cancelling the drying programme 1 Press a The appliance switches off 2 Switch the appliance on again 3 To start the cooling process Se lect the programme 4 Press 14 12 Unloading the laundry 1 Open the appliance door 2 Remove the laundry 14 13 Switching off the appli ance 1 Pr...

Page 35: ...ollowing information Deactivate the intelligent dosing system before starting the pro gramme The selected settings are retained even after the appliance has been switched off Buttons Page 24 Buttons Page 24 Pour detergent or fabric softener into the compartment for manual dosing Adding detergent and care product Page 33 Activate the intelligent dosing sys tem once the programme has ended Buttons P...

Page 36: ...rawer 2 Open the dispenser cover 3 Pour liquid detergent and fabric softener into the relevant dis pensers Detergent drawer Page 19 Do not exceed the marking for the maximum filling level when filling 4 Close the dispenser cover Note To prevent the liquid deter gent or fabric softener from drying out close the dispenser cover im mediately after filling 5 If required add cleaning aids such as stain...

Page 37: ...r information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home cn The Home Connect services are not available in every country The avail ability of the Home Connect function depends on the availability of Home Connect services in your coun try You can find information about this at www home connect cn Connecting the appliance to a WLAN home ne...

Page 38: ...iance to the Wi Fi home network with WPS function 5 Connect the appliance to the Home Connect app Page 39 17 2 Connecting the appli ance to a WLAN home network Wi Fi without WPS function If your router does not have a WPS function you can connect the appli ance to your WLAN home network Wi Fi manually Requirements Wi Fi is activated on the router The Wi Fi basic setting is activated on the applian...

Page 39: ...splayed in the Home Connect app carry out the last steps in the Home Connect app a If the display shows the appliance is connected to the Home Connect app 17 4 Activating Wi Fi on the appliance Note When Wi Fi is activated the en ergy consumption increases in com parison to the values specified in the consumption value table 1 Press and hold for approx 3 seconds 2 Set the programme to position 4 a...

Page 40: ...on press 17 8 Data protection Please see the information on data protection The first time your appliance is registered on a home network connected to the Internet your appliance will transmit the following types of data to the Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stall...

Page 41: ...y operation with the door open and leave the detergent drawer to dry Run the 筒洗烘 programme without laundry and using all purpose washing powder 19 2 Cleaning the detergent drawer If you want to replace the liquid de tergent or fabric softener in the dis penser with another product or if the detergent drawer is dirty clean the detergent dispenser ATTENTION The pump unit contains electrical componen...

Page 42: ...lip the detergent drawer cover and remove it 6 Empty the detergent drawer 7 Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the cover with a soft damp cloth or hand shower 9 Dry the detergent drawer cover and pump unit and reinsert them ...

Page 43: ... Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open and remove the service flap 1 1 2 5 Slide a sufficiently large container under the opening 6 Take the drain hose out of the holder ...

Page 44: ...etergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder Cleaning the drain pump Requirement The drain pump is empty Page 43 1 Since water may remain in the drain pump unscrew the pump cap carefully 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Insert the pump cap ...

Page 45: ...Cleaning and servicing en 45 4 Screw the pump cap as far as it will go 90 The handle on the pump cap must be in a vertical position 5 Insert and close the service flap ...

Page 46: ... drying 1 Remove the laundry from the drum as soon as the drying programme has finished 2 Spread the items of laundry for cooling Unsuitable programme for the type of fabric Set the suitable programme for the type of fabric Easy Care fabrics are dried for too long Spin noise during the drying phase Thermal spinning is active The drying time is too long The ambient temperature is greater than 30 C ...

Page 47: ...se is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 43 The water outlet hose is connected too high Install the water outlet hose at a maximum height of 1 metre Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the com...

Page 48: ...ing the spin cycle The water pressure is low No remedial action possible The filters in the water inflow are blocked Clean the filters in the water inflow The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The detergent drawer has not been pushed in as far as it can go Push the detergent drawer in as far as it wil...

Page 49: ...rror codes Malfunction Call the after sales service Customer Service Page 59 The appliance is not working The mains plug of the power cord is not plugged in Connect the appliance to the power supply The circuit breaker in the fuse box has tripped Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working The progr...

Page 50: ...n the door using the emergency release Emergency release Page 58 The water is not drain ing Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 43 The water outlet hose is connected too ...

Page 51: ...e is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better...

Page 52: ...remedial action possible High spin speed not reached A low spin speed is selected The next time you run a wash cycle set a higher spin speed 轻松熨 is activated Select the programmes that are suitable for the type of fabric Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the d...

Page 53: ...rating noise The spin result is not satisfactory The laun dry is too wet too damp A low spin speed is selected The next time you run a wash cycle set a higher spin speed Start the 单脱水 programme 轻松熨 is activated Select the programmes that are suitable for the type of fabric Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is ca...

Page 54: ... adjusted If intelligent dosing is activated reduce the basic dosage Page 37 Detergent residue on the dry laundry Detergents may contain water insoluble substances that deposit on the laundry Brush out the laundry after washing and drying Unsuitable detergent added to the dispenser of the in telligent dosing system 1 Check whether the detergent used is suitable Detergents and care products Page 32...

Page 55: ... 39 Wi Fi is activated but a connection to your home net work cannot be established 1 Ensure that the home network is available 2 Reconnect the appliance to the home network Connecting the appliance to a WLAN home net work Wi Fi with WPS function Page 38 Connecting the appliance to a WLAN home net work Wi Fi without WPS function Page 38 Water is leaking out at the water inlet hose Water inlet hose...

Page 56: ...ter the end of the programme warm laundry feels damper than it actually is 1 Remove the laundry from the drum as soon as the drying programme has finished 2 Spread the items of laundry for cooling Unsuitable dryness level set Drying target not adjusted Load too small Moisture sensor dirty Water tap is closed during the drying phase Make sure that the water tap also remains open during the drying p...

Page 57: ...ng the wash cycle The programme operation is optimised electronically This may change the programme duration Not a fault no action required The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry d...

Page 58: ...appliance Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home cn 1 Turn off the water tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 43 6 Detach the hoses 7 Empty the dispensers 21 2 Inserting the transit bolts Sec...

Page 59: ...ic equipment WEEE The guideline determ ines the framework for the return and recycling of used appliances as applicable throughout the EU 22 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Detailed information on the warranty period and terms of warranty in your country is av...

Page 60: ...23118 3 Noise levels tested in accordance with GB19606 24 Technical data Appliance height 84 8 cm Appliance width 59 8 cm 1 Depending on the appliance spe cifications Unit depth 65 4 cm Weight 83 8 kg1 Maximum load 10 0 kg Mains voltage 220 V 50 Hz Minimum in stallation protec tion 10 A Nominal power 2100 W Nominal power drying 2000 W Water pressure Minimum 100 kPa 1 bar Maximum 1000 kPa 10 bar Le...

Page 61: ...des of energy efficiency and water efficiency for household electric washing machines GB 4706 24 Safety of house hold and similar electrical appli ances Particu lar requirements for washing ma chines GB T 4288 Household and similar electrical washing ma chines GB 4706 20 Safety of house hold and similar electrical appli ances Particu lar requirements for tumble dryers GB T 23118 Technical re quire...

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Page 64: ... mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001661235 9001661235 011208 en 总经销商博西家用电器中国有限公司地址中国江苏省南...

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