Help with the appliance
en
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Laundry is not dried properly or
is still too damp.
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After the programme has ended, warm laundry feels damper than it
actually is. Spread out the laundry and let it cool down.
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Adjust the drying time or increase the degree of dryness. This will
extend the drying time but the temperature will remain the same.
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Select a timed programme to add extra drying time for laundry that is
still damp.
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Select timed program for a small load and individual items of laun-
dry.
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Do not exceed the maximum load for a programme.
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Clean the moisture sensor in the drum. The sensor may become cov-
ered in a fine layer of limescale or detergent and care product resi-
due, which then impairs its performance.
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Drying has been interrupted as a result of a power cut, because the
condensation container is full or because the maximum drying time
has been exceeded.
Note:
Drying is taking too long.
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The appliance may have fluff in it. This will increase the required dry-
ing time.Remove the fluff.
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The heat exchanger may have fluff in it. Run the basic appliance care
programme.
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If the air inlet on the appliance is blocked or not fully open, this may
increase the drying time. Make sure that the air inlet remains unob-
structed.
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If the ambient temperature is lower than 15 °C or higher than 30 °C,
this may increase the drying time.
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Inadequate air circulation in the room may increase the drying time.
Make sure the room is adequately ventilated.
Unpleasant odour in the appli-
ance
Run the intensive appliance care programme.
I am unable to connect to my
home network.
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Wi-Fi is switched off.To connect to your home network, switch on Wi-
Fi.
|
must appear on the display.
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Wi-Fi is switched on but a connection to your home network cannot
be established.Check whether your home network is available or try
to connect to your home network again.
Home Connect is not working.
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You can find solutions to problems with Home Connect at
www.home-connect.com.
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The availability of the Home Connect functionality depends on the
availability of the Home Connect Services (e.g. provision of the app)
in your country. Home Connect Services are not available in every
country – for further information please check: www.home-con-
nect.com.
Humidity in the room is increas-
ing.
Make sure the room is sufficiently ventilated.
Unusual noises when drying.
When drying is in progress, the pump and compressor generate noise
when operating normally. This does not indicate that the appliance is
malfunctioning.
