Faults and what to do about them
en
43
Faults and what to do about them
Faults
Cause/Remedy
Water is leaking from the
appliance.
■
Attach the drain hose correctly or replace it.
■
Tighten the screw fitting on the supply hose.
The door cannot be
opened.
■
Childproof lock activated? Deactivate childproof lock.
■
The temperature in drum is too high to open the door. Wait approx. 30 sec-
onds until the temperature in drum cools down.
■
The safety function is activated. Stop the programme?
■
Can the door only be opened by the emergency release?
"Emergency release" on page 41
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
■
Programme does not start?
■
Is the tap turned on?
■
Could the filter in the water supply be blocked?
"Filter in the water supply is blocked" on page 40
■
Is the supply hose kinked or trapped?
The programme will not
start.
■
Have you touched the
A
button or selected
Finish in time
?
■
Is the door closed?
■
Childproof lock activated? Deactivate childproof lock.
■
Shop mode activated? If the display shows
àœ©˜
for 5 s after you have
switched on or off the appliance, the appliance is in shop mode. Turn off
the shop mode as follows:
1.
Switch the appliance off and on again.
2.
Wait for the display message
àœ©˜
to disappear.
3.
Touch and hold
A
for at least 5 s.
The appliance will automatically switch off. You can use the appliance now
as usual.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The water is not draining.
■
Could the drain pump be blocked?
"Drain pump is blocked" on page 39
■
Could the drain hose at the siphon be blocked?
"The drain hose at the siphon is blocked" on page 40
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Empty the dispenser(s), clean it/them and pour in the correct product.
"Emptying the detergent draw, cleaning the detergent drawer and its hous-
Detergent/fabric softener
has congealed in the dis-
pensers.
Empty the dispenser(s), clean it/them and pour in the correct product.
Summary of Contents for WAU28540TC
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