Fault diagnosis
2017-05-22 / DIS 113_58300000186503_ara_en_c
Copyright by BSH Hausgeräte GmbH
Page 34 of 85
Fault
Possible cause
Troubleshooting
Option buttons do not function
When the display was mounted on the op-
erating module, the contact springs were
not positioned correctly.
►
► Detach display from the operating module, put contacts in the correct position. Re-
install module.
3-D sensor has caused a short circuit.
► Replace 3-D sensor.
Thermal fault in 3-D sensor
► Replace 3-D sensor
At temperatures >60° C display goes out
► Replace 3-D sensor
Possible EMC influences from mobile
phones, microwaves, power supply units,
tooth brushes.
► If possible, remove electrical radiation sources such as microwave, tooth brush,
mobile phone, charging station for electrical appliances from worktop and direct
vicinity.
Display dark
Display blank
Frequency fluctuations due to photovoltaic
systems.
► No remedial action currently available. Advise customer.
Aquastop short circuit
► Replace Aquastop and PU (power module).
PU (power module)
OU (operating module)
3D sensor
► See technical information assigned to the appliances [ 58300000179405]
Appliance is not functioning
Display / drum lighting flickers dark
Programme selector turned very slowly
► Switch off appliance and unplug for 5 s.
Laundry is wet
3D sensor
► See technical information assigned to the appliances [ 58300000179405]
No spin cycle
3D sensor
► See technical information assigned to the appliances [ 58300000179405]
Programme interrupted
3D sensor
► See technical information assigned to the appliances [ 58300000179405]
E57 / E59
3D sensor
► See technical information assigned to the appliances [ 58300000179405]
---
► Start test programme to narrow down fault (see circuit diagrams).
Appliance does not heat up
Thermal fuse of heater has tripped (heater
has run dry).
► Test water level sensor using test programme (see circuit diagrams).
► Replace heater.
► Replace defective water level sensor.