Fault diagnosis
2017-05-22 / DIS 113_58300000186503_ara_en_c
Copyright by BSH Hausgeräte GmbH
Page 42 of 85
Fault
Possible cause
Troubleshooting
Heating relay permanently closed (heats
too much)
► Replace power module.
Damaged washing (torn)
Washing torn.
Foreign objects in outer tub or drum.
Seal defective.
Sharp-edged burrs on / in the drum.
► Check outer tub and drum for foreign objects, e.g. paper clips, bra underwires.
► Check seal and replace if required.
► Advise customer:
Wash underwear in a washing net
► Check drum with a nylon stocking.
High detergent consumption
Detergent chamber overfilled. If it is filled
to the Max. line, a siphon effect may occur.
► Only fill the detergent chamber to below the Max. line.