en
After-sales service
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After-sales service
After-sales service
If you cannot rectify a fault yourself,
contact customer services.
~
Cover
page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give customer services the
product number (E no.) and the
production number (FD) of the
appliance.
You can find this information
*depending on the model:
On the inside of the door*/in the
opened service flap* and on the rear of
the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
The
Õ
symbol is lit on the
display panel when the
program is paused.
The door is locked. It is not possible to add more laundry.
– The temperature is too high. Wait until the temperature drops.
– The water level is too high. Close the door immediately, if necessary.
Press the Start button to resume the program.
The
Õ
symbol is flashing
on the display panel when
the program is paused.
The door is open and the water level is too high. Close the door immediately.
Press the Start button to resume the program.
The
Õ
symbol on the dis-
play panel is off when the
program is paused.
The door is unlocked. It is possible to add laundry.
If you cannot rectify a fault yourself (after switching the machine off and then on again) or a repair is required:
■
Switch off the appliance and pull the mains plug out of the socket.
■
Turn off the tap and call the after-sales service.
Faults
Cause/remedy
E no.
Product number
FD
Production number
(1U
)'
