Faults and what to do about them.
en
37
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■
Is Anti-crease (depending on the model) selected?
■
Is the selected speed too low?
The machine spins the
drum back and forth sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The program is taking
longer than usual.
■
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly redistributing the laundry.
■
Not a fault – the foam detection system is active; this adds an additional
rinse cycle.
The length of the program
changes during the wash
cycle.
Not a fault – the program sequence is optimised for the specific washing pro-
cess. This may change the program duration shown on the display panel.
Water remaining in the
care product compart-
ment
i
.
■
Not a fault – the effectiveness of the care product is not affected.
■
Clean the insert if necessary.
Odours in the washing
machine.
Depending on the model, run the
Drum clean
90 °C
or
Cottons
90 °C
program
without laundry.
Add standard washing powder or a detergent that contains a bleaching agent.
Note:
To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents intended for woollens or
delicates.
The
Å
symbol is lit on
the display panel. Foam
may be leaking from the
detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment
II
(not suitable for outdoor clothing, sportswear or items stuffed
with down).
Use less detergent in the next wash cycle.
Loud noises, vibrations
and machine “wander-
ing” during the spin cycle.
■
Is the appliance level?Make the appliance level.
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■
Are the appliance's feet secured?Secure the appliance's feet.
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■
Have the transit bolts been removed? Remove the transit bolts.
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The display panel/indica-
tor lights do not work
while the appliance is run-
ning.
■
Has there been a power failure?
■
Have the fuses blown/has the circuit breaker tripped? Switch the circuit
breaker on/replace the fuse.
■
If the fault occurs repeatedly, call our after-sales service.
There is detergent resi-
due on the laundry.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select
Rinse
or brush the laundry after washing.
The pause function can-
not be activated.
For some programs (e.g. Cottons), there is a specific load detection step once
the program is started.This takes approx. 1 minute. The pause function can
then be activated.
Faults
Cause/remedy
