en
Faults and what to do about them.
26
The programme is taking
longer than usual.
■
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■
Not a fault – the foam detection system is activated – a rinse cycle has
been switched on.
The length of the pro-
gramme changes during
the washing cycle.
■
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown in the dis-
play panel.
There is residual water in
the care product compart-
ment.
■
Not a fault – the effectiveness of the care product is not affected.
■
If necessary, clean the insert and detergent drawer.
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There are odours or
greasy deposits in the
washing machine.
■
Run the
Cottons 90 °C
programme without any laundry. Use standard
detergent for this.
The
N
symbol is flashing
on the display panel.
Foam may be leaking
from the detergent
drawer.
■
Have you used too much detergent? Mix one tablespoon of fabric softener
with 1/2 litre of water and pour into compartment
II
(not for outdoor fabrics
or those made with down). Use less detergent in the next washing cycle.
Loud noises, vibrations
and machine “movement”
during the spin cycle.
■
Is the appliance aligned? Align the appliance?
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■
Are the appliance feet secured? Secure the appliance's feet.
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■
Have the transportation safety devices been removed? Remove the trans-
portation safety devices.
Noises during spin and
drain cycles.
■
Clean the detergent solution pump
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The display panel/indica-
tor lamps do not work
while the appliance is run-
ning.
■
Has there been a power cut?
■
Have the fuses blown? Switch on/replace the fuses.
■
If the fault occurs repeatedly, call the after-sales service.
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There is detergent resi-
due on the laundry.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select the
Rinse
programme or brush the laundry after washing.
NO
appears on the dis-
play panel in Pause mode.
■
The water level is too high. It is not possible to add laundry. Close the wash-
ing machine door immediately, if necessary.
■
Press the
Start button
to continue the programme.
The
YES
symbol appears
in the display panel in
Pause mode.
■
The washing machine door is unlocked. It is possible to add laundry.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■
Set the programme selector to the
Off
position. The appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the tap and call the after-sales service.
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Faults
Cause/remedy
