Bosch VJD-3000, Installation Manual

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Troubleshooting
Contact
If you are unable to resolve a malfunction, please contact your supplier or systems integrator,
or go directly to Bosch Security Systems Customer Service.
The following tables are intended to help you identify the causes of malfunctions and correct
them where possible.
General malfunctions
Malfunction Possible causes Recommended solution
No image on the
monitor. Monitor error. Connect local camera or other
video source to the monitor
and check the monitor
function.
Faulty cable connections. Check all cables, plugs,
contacts and connections.
Monitor fault. Connect another monitor to the
unit or use another monitor
connection.
Incorrect configuration. Check video standard settings
to match the monitor.
No connection
established, no image
transmission. The unit's configuration. Check all configuration
parameters.
Faulty installation. Check all cables, plugs,
contacts and connections.
Wrong IP address. Check the IP addresses.
Faulty data transmission within
the LAN. Check the data transmission
with e.g. ping.
The maximum number of
connections has been reached. Wait until there is a free
connection and then call the
sender again.
No audio transmission to
remote station. Hardware fault. Check that all connected audio
units are operating correctly.
Faulty cable connections. Check all cables, plugs,
contacts and connections.
Incorrect configuration. Check audio parameters.
The audio connection is already
in use by another receiver. Wait until the connection is
free and then call the unit
again.
The unit does not report
an alarm. Alarm source is not selected. Check alarm source settings.
7
7.1
7.2
VIDEOJET decoder 3000 Troubleshooting | en 23
Bosch Sicherheitssysteme GmbH Installation Manual 2013.08 | V3 | F.01U.281.923