18
en
Robert Bosch Hausgeräte GmbH
Problem
Cause
Solution
Display shows
Refill beans!
although
the bean container (1) is full,
or the grinding unit does not
grind the beans.
Beans are not falling into
the grinding unit
(beans too oily).
Gently tap the bean con-
tainer (1).
Change the type of coffee if
necessary.
When the bean container (1)
is empty, wipe it with a dry
cloth.
No hot water dispensed.
The milk frother (6) or its
holder is soiled.
Clean the milk frother (6) or
its holder, see “Maintenance
and daily cleaning”.
Too little or no milk froth
or
the milk frother (6) does not
draw the milk in.
The milk frother (6) or its
holder is soiled.
Clean the milk frother (6) or
its holder, see “Maintenance
and daily cleaning”.
Build-up of limescale in the
appliance.
Descale the appliance.
Milk unsuitable for frothing.
Use low-fat milk (1.5 % fat).
The milk frother (6) is not
correctly assembled.
Wet the milk frother parts
and press together irmly.
Coffee dispensing slows to
a trickle or stops completely.
Coffee is ground too inely.
Pre-ground coffee is too
ine.
Adjust the grinding unit to a
coarser setting. Use coarser
pre-ground coffee.
Build-up of limescale in the
appliance.
Descale the appliance.
Coffee has no “crema”.
Unsuitable type of coffee.
Use a type of coffee with a
higher proportion of robusta
beans.
The beans are no longer
fresh.
Use fresh beans.
The grinding setting is not
suitable for the beans.
Adjust grinding setting to
ine.
Coffee is too “acidic”.
The grinding setting is too
coarse or the pre-ground
coffee is too coarse.
Adjust the grinding unit to a
iner setting or use iner
pre-ground coffee.
Unsuitable type of coffee
Use a darker roast.
If you are unable to solve the problem, please call the hotline.
Simple troubleshooting
