20
en
Problem
Cause
Solution
Display shows
Check water tank
Water tank has been
incorrectly inserted or the
new water filter has not
been rinsed according to
instructions.
Insert the water tank correctly or
rinse the water filter according to
instructions and then switch on.
Carbonated water in the
water tank.
Fill the water tank with fresh tap
water.
The coffee grounds are
not compact and are too
wet.
The grinding setting is too
fine or too coarse, or not
enough ground coffee has
been used.
Adjust the grinding unit to a
coarser or finer setting, or use 2
level measuring spoons of ground
coffee.
Display shows
Clean brewing unit
Brewing unit
(5)
is soiled.
Clean brewing unit
(5)
.
Too much pre-ground
coffee in the brewing unit
(5)
.
Clean brewing unit
(5)
pour in no more than 2 level
measuring spoons of ground
coffee.
The brewing unit’s
mechanism is stiff.
Remove and clean the brewing
unit, see “Maintenance and daily
cleaning”.
Coffee or milk froth quality
varies considerably.
Build-up of limescale in the
appliance.
Descale the appliance as
described in the instructions.
Water dripped onto the
inner floor of the appliance
when the drip tray (8) was
removed.
Drip tray (8) removed too
early.
Wait a few seconds after the
last drink was dispensed before
removing the drip tray (8).
Display shows
Insert brewing unit
Brewing unit (5) is missing
or was not recognised.
Switch off the appliance with the
brewing unit (5) in place, wait
three seconds and switch on the
appliance.
Restore the unit to its
original factory settings
(“Reset”).
You changed some settings
and want to discard them.
Turn off the unit with the power
on/off switch
O / I
(9). Press
and hold the
e
off /
j
(12) and
the
h
(11) button and turn the
appliance on with the power on/
off switch
O / I
(9). Confirm by
pressing the start button
start
(10). The factory settings are now
activated.
If you are unable to solve the problem, always call the hotline!
You will find the telephone numbers at the back of these instructions.
Summary of Contents for TES502 series
Page 3: ...A 5 4 6 9 10 11 12 13 14 15 16 17 1 2 3 8 7 ...
Page 4: ...B C D 6a 18 6c 8d 8c 6e 6d 8b 19 20 6b 8e 8a ...
Page 5: ...E 1 2 2 1 5b 5e 5a 5c 5d ...
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