Bosch SmartphoneHub, Owner'S Manual

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Code Cause Corrective measures
500 Internal fault in the drive unit Restart the system. If the problem persists, contact your
Bosch eBike dealer.
502 Bike light fault Check the light and the wiring connecting it. Restart the
system. If the problem persists, contact your Bosch eBike
dealer.
503 Speed sensor fault Restart the system. If the problem persists, contact your
Bosch eBike dealer.
504 Manipulation of the speed sensor de-
tected Check the position of the spoke magnet and adjust it if re-
quired. Check for signs of manipulation (tuning). The assis-
tance of the drive is reduced.
510 Internal sensor fault Restart the system. If the problem persists, contact your
Bosch eBike dealer.
511 Internal fault in the drive unit Restart the system. If the problem persists, contact your
Bosch eBike dealer.
530 Battery fault Switch the eBike off, take the eBike battery out and put it
back in. Restart the system. If the problem persists, con-
tact your Bosch eBike dealer.
531 Configuration error Restart the system. If the problem persists, contact your
Bosch eBike dealer.
540 Temperature error The eBike is outside the tolerable temperature range.
Switch the eBike system off to let the drive unit cool down
or warm up to the tolerable temperature range. Restart the
system. If the problem persists, contact your Bosch eBike
dealer.
550 An unauthorized consumer has been
detected. Remove the consumer. Restart the system. If the problem
persists, contact your Bosch eBike dealer.
580 Software version error Restart the system. If the problem persists, contact your
Bosch eBike dealer.
591 Authentication error Switch the eBike system off. Take the battery out and put it
back in. Restart the system. If the problem persists, con-
tact your Bosch eBike dealer.
592 Incompatible components Use a compatible display. If the problem persists, contact
your Bosch eBike dealer.
593 Configuration error Restart the system. If the problem persists, contact your
Bosch eBike dealer.
595, 596 Communication error Check the wiring to the gearbox and restart the system. If
the problem persists, contact your Bosch eBike dealer.
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Bosch eBike Systems 1 270 U20 XBC | (09.04.2019)