20
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9
Trouble shooting
Problem
Possible causes
Solution
Pilot light (6) flashes. • Boiler must be rinsed.
• Rinse the boiler according to the
cleaning instructions in this manual.
The steam generator
does not come on.
• There is a connection problem.
• The main power button is not
switched on.
• Check the mains cable (9), the plug
and the socket.
• Set the main power button (7) to the
“I” position (illuminated in red).
The iron does not
heat up.
• The main power button is not
switched on.
• The temperature is set to a low
position.
• Set the main power button (7) to the
“I” position (illuminated in red).
• Set the temperature to the desired
position.
The iron begins
to smoke when
switched on.
• During first use: certain
components on the appliance have
been lightly greased at the factory
and may produce a little smoke
when initially heated.
• During subsequent use: the
soleplate may be soiled.
• This is completely normal and will stop
after a short while.
• Clean the soleplate according to the
cleaning instructions in this manual.
Water flows through
the holes on the
soleplate.
• The steam function is being used
before it has reached the correct
temperature.
• The water is condensing inside the
pipes because steam is being used
for the first time or has not been used
for a long time.
• Reduce the steam flow when ironing
at low temperatures.
• Point the iron away from the ironing
area and press the steam release
button until steam is produced.
Dirt comes out
through the
soleplate.
• There is a build up of scale or
minerals in the steam tank.
• Chemical products or additives
have been used.
• Use tap water mixed 50% with distilled
or demineralised water. To prolong the
optimum steam function, mix tap water
with distilled water 1:1. If the tap water
in your district is very hard, mix tap
water with distilled water 1:2.
• Clean the soleplate with a damp cloth.
• Never add products to the water.
The iron does not
produce any steam.
• The boiler is not switched on or the
water tank is empty.
• The water tank is not fitted onto the
housing correctly.
• The steam regulation is set to the
minimum position.
• Set the main power button (7) to the
“I” position (illuminated in red), and/or
fill the water tank.
• Fit the water tank back onto the hou-
sing correctly (you will hear a click).
• Increase the steam flow.
The ironed garment
turns dark and/or
sticks to the soleplate.
• The selected temperature is
too high and has damaged the
garment.
• Select a suitable temperature for the
material being ironed and clean the
soleplate with a damp cloth.
The soleplate turns
brown.
• This is a regular consequence of
continued use over a long period of
time.
• Clean the soleplate with a damp cloth.