Bosch HSG936A 1 Series User Manual And Installation Instructions Download

Page: 35 / 56

Troubleshooting

Release the

PUSH

tab.

The retainer clicks into place.

Pull the pull-out rail out as far as it will go and slide
it back in.

Note:

Further information:

23 Troubleshooting

You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!

Improper repairs are dangerous.

▶

Repairs to the appliance should only be carried out
by trained specialist staff.

▶

If the appliance is defective, call Customer Service.

WARNING ‒ Risk of electric shock!

Incorrect repairs are dangerous.

▶

Repairs to the appliance should only be carried out
by trained specialist staff.

▶

Only use genuine spare parts when repairing the
appliance.

▶

If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.

23.1 Malfunctions

Fault

Cause and troubleshooting

The appliance is not
working.

The circuit breaker in the fuse box has tripped.

▶

Check the circuit breaker in the fuse box.

There has been a power cut.

▶

Check whether the lighting in your kitchen or other appliances are working.

Electronics fault

Disconnect the appliance from the power supply for at least 30 seconds by switching off
the fuse.

Reset the basic settings to the factory settings.
→

"Basic settings", Page 23

"Sprache Deutsch"
appears in the dis-
play.

There has been a power cut.

▶

Configure the initial configuration settings.
→

"Performing initial start-up", Page 13

The operation does
not start or is inter-
rupted.

Different causes are possible.

▶

Check the notifications that appear on the display.
→

"Displaying information", Page 15

Malfunction

▶

Call the after-sales service.
→

"Customer Service", Page 37

Appliance does not
heat up.

Demo mode is switched on.

Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.

Switch off demo mode in the basic settings within approx. 5 minutes.
→

"Changing the basic settings", Page 23

There has been a power cut.

▶

Open and close the appliance door once after a power failure.

The appliance is checked and is ready to use.

Summary of Contents for HSG936A 1 Series

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Combi steam oven HSG936A 1 en User manual and installation instructions ...

Page 2: ...his instruction manual carefully Keep the instruction manual and the product information safe for future refer ence or for the next owner Do not connect the appliance if it has been damaged in transit 1 2 Intended use This appliance is designed only to be built into kitchen units Read the special installation instructions Only a licensed professional may connect ap pliances without plugs Damage ca...

Page 3: ...lcohol content in food Do not heat spirits 15 vol when undi luted e g for marinating or pouring over food Open the appliance door carefully The telescopic shelves become hot when the appliance is in use Allow hot telescopic shelves to cool down before touching them Only touch hot telescopic shelves with oven gloves WARNING Risk of scalding The accessible parts of the appliance become hot during op...

Page 4: ...NG Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from chil dren Do not let children play with packaging ma terial Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts 1 5 Steam Follow these instructions w...

Page 5: ...sing oven cleaner in a hot cooking compartment damages the enamel Never use oven cleaner in the cooking compartment when it is still warm Remove all food remnants from the cooking com partment and the appliance door before you next heat up the appliance If the seal is very dirty the appliance door will no longer close properly during operation This may dam age the front of adjacent kitchen units K...

Page 6: ...orb the heat particu larly well Open the appliance door as little as possible during operation This maintains the temperature in the cooking com partment and eliminates the need for the appliance to reheat When baking multiple dishes do so in succession or in parallel The cooking compartment is heated after baking the first dish This reduces the baking time for the second cake If the cooking time ...

Page 7: ...imum or maximum value avail able this value remains on the display If required use the setting ring to turn the value back again Finely tuned setting values To fine tune the setting values e g to set a time to the precise minute press and hold the corresponding area in the setting ring for around 1 2 seconds The finely tined setting values are shown in dots Status indicator Status information is s...

Page 8: ...ge 27 Lighting One or more oven lights illuminate the cooking com partment When you open the appliance door the light in the cooking compartment switches on If the appliance door remains open for longer than around 18 minutes the light switches off again For most operating modes the lighting is switched on during operation The lighting switches off again when the operation ends Cooling fan The coo...

Page 9: ...haped heating element in the back wall evenly around the cooking compartment Top bottom heating 30 250 C Traditionally bake or roast on one level This type of heating is especially good for cakes with moist toppings The heat is emitted evenly from above and below Gentle hot air 30 250 C Cook selected dishes gently on one level without preheating The fan distributes the heat from the ring shaped he...

Page 10: ... to reduce the cooking time more robust food can be steamed at above 100 C Sous vide 50 95 C Cook meat fish vegetables and desserts in a vacuum at low temperatures and with 100 steam Proving dough 30 50 C Leave the yeast dough to prove The dough rises considerably more quickly than at room temper ature The surface of the dough does not dry out 5 2 Temperature With most types of heating you can rea...

Page 11: ... heating Steam container The steam containers are suitable for steam only types of heating up to 120 C The steam containers are not suitable for higher tem peratures or other types of heating The containers be come permanently discoloured and deformed 6 2 Locking function The locking function prevents the accessories from tilt ing when they are pulled out You can pull out the accessories approxima...

Page 12: ...on top of the upper guide rod Wire rack on univer sal pan 6 4 Other accessories You can purchase other accessories from our after sales service specialist retailers or online You will find a comprehensive range of products for your appliance in our brochures and online www bosch home com Accessories vary from one appliance to another When purchasing accessories always quote the exact product numbe...

Page 13: ...he appliance before heating for the first time open and close the appliance door once 7 3 Calibrating and cleaning the appliance before using it for the first time To ensure that the appliance is automatically calib rated allow the appliance to run empty in steam opera tion Before using the appliance to cook food for the first time you must clean the cooking compartment and accessories Note The bo...

Page 14: ...switched on the appliance the menu appears on the display 1 To scroll through the various selection options swipe to the left or right on the display Swipe right or left to scroll through the menu and other setting options Swipe down or up to scroll through selection lists 2 To select a function press the function on the dis play a Depending on the function possible setting values or other tiles a...

Page 15: ...h the opera tion should end Setting the end time Page 16 Time setting options Page 15 5 Place the food in the cooking compartment before the appliance starts to heat 6 Press to start the operation a The display shows the time remaining until the oper ation starts The appliance is in standby mode a Once the start time has been reached the appli ance starts heating and the cooking time starts counti...

Page 16: ...hich the cooking time for the operation is due to end by up to 24 hours Notes To achieve good cooking results do not delay the time once the operation has already started Food will spoil if you leave it in the cooking com partment for too long Requirements An operating mode and temperature or level have been set A cooking time is set 1 Press End time 2 To set the time press the hour display or the...

Page 17: ...s vapours from flammable li quids may catch fire in the cooking compartment ex plosion The appliance door may spring open Hot steam and jets of flame may escape Do not pour flammable liquids e g alcoholic drinks into the water tank Only fill the water tank with water or with the descal ing solution we have recommended WARNING Risk of burns The water tank may heat up while the appliance is in opera...

Page 18: ...f the appliance Do not fill the water tank a second time for the sous vide cooking Added steam When you cook with added steam the appliance intro duces steam into the cooking compartment at various intervals This gives your food a crispy crust and a shiny surface Meat stays juicy and tender and only un dergoes a minimum reduction in volume You can combine added steam with the following functions T...

Page 19: ...iance has already been in operation are shown on the display 7 When the food is ready use to switch the appli ance off 8 Empty the water tank and dry the cooking compart ment After using steam operation Page 20 Changing added steam You can change or deactivate the added steam func tion at any time 1 Press on the display 2 Press added steam 3 Change or deactivate added steam using the setting ring ...

Page 20: ...led down 1 Open the appliance door 2 Note The condensation tray is underneath the cooking compartment Soak up the water in the condensation tray with a tea towel and wipe it carefully Note You can remove the condensation tray in order to clean it Removing the condensate tray Page 30 Drying the cooking compartment Dry the cooking compartment after each steam opera tion Dry the cooking compartment b...

Page 21: ...se Turkey Meat Pork Beef Veal Lamb Game Meat dishes Fish Fish whole Fish fillet Fish cutlet Fish dishes Seafood Category Food Frozen products Pizza Bakes Potato products Vegetables Poultry fish Bread rolls Side dishes vegetables Potatoes Rice Cereals Vegetables Pulses Pasta dumplings Eggs Desserts compote Yeast dumplings Crème caramel Rice pudding Fruit compote Yoghurt in glass jars Sous vide Meat...

Page 22: ...saved favourites at any time 1 To sort or rename the favourites you must use the Home Connect app When your appliance is con nected follow the instructions in the app 2 To change the setting values on the appliance press Favourites in the menu Or select the favourites directly using the but ton 3 Press the required favourites 4 At the end of the selection list press Edit favour ite 5 Change the se...

Page 23: ... when the door is opened Always off Water hard ness 4 very hard 1 3 hard 2 medium 1 soft 0 softened 1 Factory setting may vary according to model Personalisa tion Selection Brand logo Display1 Do not display Operation after switch on Main menu1 Types of heating Steam Dishes Favourites Elapsed cook ing time Display1 Do not display Dishes All1 No pork Kosher only Regional dishes All1 European dishes...

Page 24: ... make sure that they are also observed when operating the appliance via the Home Con nect app Safety Page 2 Operating the appliance on the appliance itself al ways takes priority During this time it is not possible to operate the appliance using the Home Connect app In networked standby mode the appliance requires a maximum of 2 W 16 1 Setting up Home Connect Requirements The appliance is connecte...

Page 25: ...the Home Connect app to adjust the settings or start a new programme 16 4 Software update Your appliance s software can be updated using the software update function e g for the purposes of op timisation troubleshooting or security updates To do this you must be a registered Home Con nect user have installed the app on your mobile device and be connected to the Home Connect server As soon as a sof...

Page 26: ... new sponge cloths thoroughly before use Suitable cleaning agents Only use cleaning agents that are suitable for the differ ent surfaces on your appliance Follow the instructions on cleaning the appliance Cleaning the appliance Page 27 Appliance front Surface Suitable cleaning agents Information Stainless steel Hot soapy water Special stainless steel cleaning products suitable for hot sur faces To...

Page 27: ...e a vinegar solution to remove any dirt on stainless steel steam containers caused by starchy foods e g rice Water tank Hot soapy water To remove residual detergent after cleaning rinse thoroughly with clean water To dry the water tank after cleaning leave the water tank to dry with the lid open Dry the seal on the lid Do not clean in the dishwasher 17 2 Cleaning the appliance In order to avoid da...

Page 28: ...nt The cooking compartment must have cooled down completely 1 Remove any accessories from the cooking compart ment 2 ATTENTION Distilled water in the cooking compartment leads to corrosion Do not use distilled water Mix 0 4 litres water with a drop of washing up liquid and pour into the centre of the cooking compart ment floor 3 Press Cleaning in the menu 4 Press Cleaning aid The duration cannot b...

Page 29: ...er tank and fill it with fresh water Slide in the water tank and close the control panel a A signal tone sounds when each rinse cycle has ended 6 Once the second rinse cycle is complete Empty and dry the water tank Emptying the water tank Page 20 Press to switch the appliance off 20 Drying To prevent residual moisture dry the cooking compart ment following operation with steam and after using the ...

Page 30: ... secured and cannot be detached a The locking levers are open The hinges are now se cured and cannot snap shut 3 Close the appliance door fully Grab hold of the appliance door with both hands on the left and right and pull it upwards and out 4 Carefully place the appliance door on a level sur face Removing the condensate tray Notes Wipe down the condensate tray after every steam operation or befor...

Page 31: ...nce door fully 3 Close the locking levers on the left and right hand hinges a The locking levers are closed The appliance door is secured and cannot be detached 4 Close the appliance door 21 3 Removing the door panes WARNING Risk of injury The hinges on the appliance door move when the door is opened and closed which could trap your fingers Keep your hands away from the hinges Components inside th...

Page 32: ... on the appliance door move when the door is opened and closed which could trap your fingers Keep your hands away from the hinges Components inside the appliance door may have sharp edges Wear protective gloves 1 Open the appliance door fully 2 Place the condensate trough vertically into the retainer and turn it downwards 3 Slide the intermediate pane into the left and right hand retainers 4 Push ...

Page 33: ...For both rails ensure that the curved rods are at the front 1 First push the rail into the middle of the rear socket until the rail rests against the cooking compartment wall and then push this back 2 Push the rail into the front socket until the rail also rests against the cooking compartment wall and then press this downwards 22 3 Removing the pull out rail WARNING Risk of burns The shelf suppor...

Page 34: ... Note The pull out rails only fit on the right or left Make sure when you fit them that you can pull them out to wards the front 1 Guide the pull out rail with the rear retainer from below behind the two guide rods for the required shelf position and keep it horizontal 2 Guide the rail lengthways to the rear to the guide rods and slide both retainers onto each lower rod In doing so use the rear re...

Page 35: ...use box has tripped Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working Electronics fault 1 Disconnect the appliance from the power supply for at least 30 seconds by switching off the fuse 2 Reset the basic settings to the factory settings Basic settings Page 23 Sprache Deutsch appears in the dis play There...

Page 36: ...scaling without the counter appearing in ad vance The set water hardness range is too low 1 Descale the appliance Descaling Page 28 2 Check the water hardness and set this in the basic settings Basic settings Page 23 The appliance prompts you to rinse it During the descaling the power supply is interrupted or the appliance is switched off Rinse the appliance Descaling Page 28 Fill water tank ap pe...

Page 37: ...e or cooking time depend on the recipe quantity and food Next time set lower or higher values Tip A lot of other information about the food preparation and corresponding adjustment values can be found in the Home Connect app or on our website www bosch home com 24 Disposal 24 1 Disposing of old appliance Valuable raw materials can be reused by recycling 1 Unplug the appliance from the mains 2 Cut ...

Page 38: ...ausgeräte GmbH Carl Wery Str 34 81739 Munich Germany The source code will be made available to you on re quest Please send your request to ossrequest bshg com or BSH Hausgeräte GmbH Carl Wery Str 34 81739 Mu nich Germany Subject OSSREQUEST The cost of performing your request will be charged to you This offer is valid for three years from the date of purchase or at least as long as we offer support...

Page 39: ...and 4 You will obtain the best results if you use the following shelf po sitions Baking on one level Height Tall baked items and tins dishes on the wire rack 2 Shallow baked items baking tray 3 Baking on two or more levels Height 2 levels Universal pan Baking tray 3 1 2 levels Baking tins dishes on 2 wire racks 3 1 3 levels Baking tray Universal pan Baking tray 5 3 1 4 levels 4 wire racks with gre...

Page 40: ...ming tray size XL is the best option here To catch any liquid that drips down slide the universal pan into the cooking compart ment one level below Alternatively you can place a glass dish onto the wire rack Cover food that you would normally cook in a bain marie with film e g cling film You do not need to turn the food To obtain a slightly different flavour you can sear the meat poultry or fish b...

Page 41: ...Universal pan 3 180 190 30 40 Swiss roll Baking tray 3 180 200 1 1 10 15 Muffins Muffin tray 3 170 190 15 20 Small yeast cakes Baking tray 3 160 180 2 25 35 Biscuits Baking tray 3 140 160 15 30 Biscuits 2 levels Universal pan Baking tray 3 1 140 160 15 30 Biscuits 3 levels x 2 Baking tray Universal pan 5 3 1 140 160 15 30 Bread 750 g Universal pan or Loaf tin 2 1 210 220 2 180 190 3 Off 1 10 15 2 ...

Page 42: ...3 1 100 2 170 180 3 200 210 Off 1 Off 1 25 30 2 60 80 3 20 30 Fillet of beef medium 1 kg Wire rack 2 210 220 40 50 Fillet of beef medium 1 kg Uncovered cook ware 2 190 200 1 50 60 Pot roasted beef 1 5 kg Covered cookware 2 200 220 130 160 Pot roasted beef 1 5 kg Covered cookware 2 200 220 140 160 Sirloin medium 1 5 kg Wire rack 2 220 230 60 70 Sirloin medium 1 5 kg Uncovered cook ware 2 190 200 1 ...

Page 43: ...ghurt leave it to cool in the refri gerator for at least 12 hours Recommended settings for desserts and compote Food Accessory cook ware Height Type of heating Page 9 Temperature in C Steam in tensity Cooking time in mins Crème brûlée Individual moulds 3 85 20 30 Crème caramel Individual moulds 3 85 30 40 Yoghurt Individual moulds Cooking compart ment floor 35 40 300 360 Cooking whole menus with s...

Page 44: ...ng com partment remains constant keep the cooking com partment door closed during slow cooking Tips for slow cooking Here you will find tips for achieving good results when slow cooking food Issue Tip You want to slow cook a duck breast Place the cold duck breast into a pan Sear the skin side first Slow cook the duck breast After slow cooking grill the duck breast for 3 to 5 minutes until crispy Y...

Page 45: ...d garlic give the food an unpleasant after taste 2 To fill the vacuum sealing bag fold over the edge of the bag 3 4 cm from the top and place the bag into a receptacle such as a measuring jug When you fill the vacuum sealing bag make sure that there are no traces of food left on the seam area of the vacuum sealing bag 3 Before cooking the food check that the vacuum in the bag is intact Make sure t...

Page 46: ...e flavours you would expect from frying without overcooking it Fish Season the fish and coat with hot butter To give the fish a nice crust and the flavours you would expect from frying sear it for a few seconds on each side Fry the food for longer if has not been sufficiently well cooked dur ing the sous vide cooking stage Serve the fish on preheated plates and with a hot sauce or butter as sous v...

Page 47: ...essory is not included with the appliance as standard you can obtain the Air Fry accessory as an optional accessory Do not preheat the oven Do not use greaseproof paper The air must circu late in the cooking compartment Do not defrost frozen food Cover the Air Fry accessory or the universal pan evenly with the food If possible only distribute the food on the accessory in a single layer Insert the ...

Page 48: ...he dough onto the wire rack in a bowl Do not cover the bowl 3 Use the recommended settings when configuring the appliance settings The values are guide values only The temperature and proving time are dependent on the type and quantity of the ingredients 4 Do not open the appliance door while the dough is proving otherwise moisture will escape 5 Wipe the cooking compartment dry before baking in it...

Page 49: ...se setting values apply without rapid heat up For baking use the lower of the temperatures indic ated first Items that are placed in the appliance on baking trays or in baking tins dishes at the same time will not necessarily be ready at the same time Shelf positions when baking on 2 levels Universal pan Shelf position 3 Baking tray Shelf position 1 Baking tins on the wire rack First wire rack She...

Page 50: ...teaming on one level Use a maximum of 2 5 kg Perforated steaming tray size XL Shelf position 3 Shelf positions when steaming on two levels Use a maximum of 1 8 kg per level Perforated steaming tray size XL Shelf position 5 Perforated steaming tray size XL Shelf position 3 Recommended settings for steaming Food Accessory cook ware Height Type of heating Page 9 Temperature in C Steam in tensity Cook...

Page 51: ... of overheating Cut out work on the units should be carried out before installing the appliance Remove any shavings Otherwise the correct opera tion of electrical components may be ad versely affected The mains socket for the appliance must either be located in the hatched area or outside of the area where the appliance is installed Any unsecured units must be secured to the wall using a standard ...

Page 52: ... Observe any available installation instructions for the hob Observe different national installation instructions for the hob 29 4 Installation underneath a hob If the appliance is installed under a hob the following minimum dimensions must be adhered to including substructure if applicable The minimum worktop thickness a is based on the required minimum clearance Hob type a raised in mm a flush i...

Page 53: ...fit appliances up to a height that allows ac cessories to be easily removed 29 7 Corner installation Observe the installation dimensions and the installation instructions when installing in a corner To ensure that the appliance door can be opened you must take the minimum dimensions into consid eration when installing in a corner The dimension is dependent on the thickness of the unit front and th...

Page 54: ...n ent electrical installation according to the installation regulations 1 Identify the phase and neutral conductors in the socket The appliance may be damaged if it is not connec ted correctly 2 Connect the hob in accordance with the connection diagram See the rating plate for the voltage 3 Connect the wires of the mains power cable accord ing to the colour coding Green yellow Protective conductor...

Page 55: ......

Page 56: ...ing for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service directory 9001699078 9001699078 021024 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home...

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