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How to Obtain Service or Parts
To reach a service representative, see the contact
information at the front of the manual. Please be
prepared with the information printed on your
rating
label
when calling.
Rating Label
The
rating
label
shows the model and FD number.
Refer to the rating label on the appliance when
requesting service. The rating label is located on the
back side of the drawer front. Open the drawer to view
it.
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it
Applies to
The limited warranty provided by BSH Home Appliances
Corporation (“BSH“) in this Statement of Limited Product
Warranty applies only to the Bosch appliance (“Product“)
sold to you, the first using purchaser, provided that the
Product was purchased:
▯
For your normal, household (non-commercial) use,
and has in fact at all times only been used for normal
household purposes.
▯
New at retail (not a display, "as is", or previously
returned model), and not for resale, or commercial
use.
▯
Within the United States or Canada, and has at all
times remained within the country of original purchase.
The warranties stated herein apply to the original
purchaser of the product warranted herein and to each
succeeding owner of the product purchased for
ordinary home use during the term of the warranty.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for BSH to notify you in the unlikely event of a
safety notice or product recall.
How Long the Warranty Lasts
BSH warrants that the Product is free from defects in
materials and workmanship for a period of three hundred
sixty-five (365) days from the date of purchase. The
foregoing timeline begins to run upon the date of
purchase, and shall not be stalled, tolled, extended, or
suspended, for any reason whatsoever.
This Product is also warranted to be free from
cosmetic
defects in material and workmanship (such as scratches
of stainless steel, paint/porcelain blemishes, chip, dents,
or other damage to the finish of the Product), for a period
of thirty (30) days from the date of purchase or closing
date for new construction. This
cosmetic
warranty
excludes slight color variations due to inherent
differences in painted and porcelain parts, as well as
differences caused by kitchen lighting, product location,
or other similar factors. This
cosmetic
warranty
specifically excludes any display, floor, “As Is”, or “B”
stock appliances.
Fan is running during modes that don’t use
convection
On some models, the convection fan will run while the oven is
preheating for the bake mode. This is normal.Slide-in models also have
a cooling fan that runs during every cooking mode.
Warm air or steam escapes from oven vent It is normal to see or feel steam or warm air escaping from the oven
vent. Do not block the vent.
Cooling fan runs after oven is turned off
(Slide-in ranges only)
This is normal. When the oven has cooled to a pre-determined
temperature, the cooling fan turns off
The cooktop does not operate during Self
Clean
This is normal for some models. Operation will return once Self Clean is
complete.
Model number
and FD number
The model number and the FD
number of your appliance are found
on the
rating
label
. Make a note of
these numbers in the space below to
save time in the event your appliance
requires service.
Model #
FD #
Bosch Customer Support
O
800-944-2904