Bosch EX85 Installation Instructions Manual Download Page 47

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14. TROUBLESHOOTING GUIDE - CAMERA

PROBLEM

POSSIBLE

CAUSE

LIKELY SOLUTION

No Video

1. Power
Supply
Connection

Voltage
Range

Viewer
software

Check the input power
connections at the
terminal block,
ensuring no wires are
loose.

The supply range is:

12 - 24V AC

Measure the voltage at
the terminal block.

Ensure server can
find camera (use find
camera function

If still no video, contact

BOSCH Service
Center. See rear
page of this
manual for contact
information.

Summary of Contents for EX85

Page 1: ...INSTALLATION INSTRUCTIONS EX85 MEGAPIXEL IP INFRARED IMAGER MAN 85 02 ...

Page 2: ...pparatus including amplifiers that produce heat 9 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacemen...

Page 3: ...ion to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in a way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moi...

Page 4: ... must be used in order to comply with electrical safety standards This installation should be made by a qualified service person and conform to all local safety codes Bosch Security Systems Inc will not be responsible for injuries or damages resulting from the improper installation or use of any equipment sold by Bosch Security Systems Inc their agents distributors or dealers ...

Page 5: ...ver there is no guarantee that interference will not occur on a particular installation If the device does cause interference to radio or television reception the user is encouraged to try to correct the interference by one or more of the following measures 1 Fit Ferrite beads on all cable to and from the power supply box within the box walls 2 Route the composite cable between the camera and the ...

Page 6: ... INSERTION 6 3 MOUNTING BRACKET ATTACHMENT 7 4 CAMERA MOUNTING 8 5 CAMERA LENS ADJUSTMENTS 11 6 LED ARRAY POWER ADJUSTMENTS 14 7 VIEWING SOFTWARE SET UP 15 8 APPLICATION MANAGER PROGRAM 17 9 CAMERA INSTALLER 18 10 VIDEO SYSTEM 21 11 SETTINGS 25 12 IMPORTANT CAMERA SETTINGS 39 13 CAMERA RE ASSEMBLY 40 14 TROUBLESHOOTING GUIDE CAMERA 41 15 TROUBLESHOOTING GUIDE LEDs 43 16 MOUNTING HOLES DIAGRAM 44 1...

Page 7: ...is the most advanced level of imaging performance for today s critical security applications Crystal clear megapixel color by day delivers images with amazing details 420ft 130m of award winning Black Diamond megapixel monochrome provides the industry s best IP night vision The EX85 incorporates the ruggedized enclosure field proven for reliability in the worst outdoor environments ...

Page 8: ... a problem is noted see the rear page of this booklet for contact numbers PARTS LIST items supplied with unit EX85 Camera Assembly Installation Instructions booklet Allen Key EXMB028B or EXMB028W cable management mounting bracket EX85 Set Up Software CD ITEMS REQUIRED FOR INSTALLATION not supplied with units Mounting hardware Mounting tools Computer with RJ45 Ethernet port Network switcher standar...

Page 9: ...h or router is required to connect the camera to the network A regular hub does not provide collision management and is not suitable for multi camera systems Category 5 cabling or better is recommended and must be installed according to all applicable codes and regulations The camera is capable of accepting a standard network connection However the camera unit will still require a dedicated 12 24V...

Page 10: ... Section 4 Camera Mounting All cameras have been tested and pre focused with telephoto setting as factory default prior to shipment If any adjustment needed it is advisable to check the camera s operation before installation GUIDELINES The installation of the EX85 is shown in Sections 1 to 13 It is important that these steps are followed in numerical order It is also important to follow proper saf...

Page 11: ... MOUNTING BRACKET PREPARATON Use the supplied Allen Key to remove the setscrew from the supplied mounting bracket Separate the two sections of the mounting bracket EXMB 028 B or W Mounting Bracket SET SCREW ...

Page 12: ... 2 CABLE BRACKET INSERTION EX85 Camera Carefully feed the Power and Ethernet cables through both sections of the mounting bracket Make sure the cables are not kinked chafed or split during this procedure ...

Page 13: ...k using the six bolts supplied with the bracket Snug the two halves of the bracket together with the Allen head set screw Tighten the setscrew enough so that the camera can be adjusted for angle Do not over tighten Note the angled part of the mounting bracket faces to the rear of the camera ...

Page 14: ...n is protected from falling objects accidental contact with moving objects and unintentional interference from personnel Follow all applicable building codes The following installation guidelines must be followed Locate the bracket such that it cannot be easily interfered with either intentionally or accidentally Select a smooth flat mounting surface to ensure proper sealing The surface must also ...

Page 15: ...unting instructions for wall and ceiling mount Camera is intended to be securely mounted to a wall using mounting bracket model EXMB 028 or to a ceiling using mounting bracket model EXMB 029 Camera has been evaluated for wall mounting using the following wood screws secured into a 2x4 stud under drywall Wood screws 1 4 lag dia Ø1 4 2 long 9 TPI with head Camera has been evaluated for ceiling mount...

Page 16: ...the stud Marking the point on the ceiling wall in the center of the hole where mounting screw will be positioned Remove the ceiling wall mount bracket and using a 5 32 drill bit drill a pilot hole at the marked point Align the ceiling wall mount bracket mounting hole with the hole drilled in the ceiling wall Using a 7 16 socket and driver secure the ceiling wall mount bracket by screwing the 1 4 l...

Page 17: ...ide face of the viewing window without touching For focus adjustment follow the steps below Loosen the four bolts from the extrusion Remove the faceplate window and the lens foam set aside Make sure the photocell is not dislodged Perform the proper lens adjustments as per paragraph 5 1 on page 10 Loosen the four bolts ...

Page 18: ...2 5 1 Focus Control Adjustments Loosen the lens set screws for focus adjustment The setscrew marked N is used for image focus Re tighten the setscrews after focus adjustments have been completed SETSCREWS ...

Page 19: ...r focusing For camera with vari focal lens the camera should be focused with the lens iris fully opened to simulate the worst possible depth of field Using a Neutral Density filter or Infra Red Pass filter will ensure the iris is fully open for correct setup and adjustment Note that statement above is applicable only for Day Night or IR version cameras ...

Page 20: ...ell to turn the LEDs ON 850nm LEDs will have a slight red glow For photocell On Off light level adjustment rotate VR2 Clockwise is off and counter clockwise is on LED Power and Photocell On Off Adjustments Adjust the LED power if they are too bright or too dim For IR power adjustment rotate VR1 Clockwise is high and counter clockwise is low Photocell On Off Adjustment LED Power Adjustment ...

Page 21: ...s Video Surveillance Local Machine and type choose Application Right click on the file named LocalMachine exe choose properties Compatibility Privilege Level and enable the Run this program as an administrator option The setup process installs the software and places a shortcut to the Application Manager on the desktop and creates a Video System in the Start menu Configure Firewall When you start ...

Page 22: ... 16 LocalMachine exe viewing and archiving program Both programs are located in the Video Surveillance installation folder Access to these applications should be granted if the firewall prompts you ...

Page 23: ...e Application Manager The standard applications include the Camera Installer Video System and AVI Maker The firmware loader Camera Upgrade can be listed if the FirmwareLoader exe file is placed in the Video Surveillance folder The splash screen for the Application Manager is shown below EX85 Application Manager ...

Page 24: ... the broadcast request and automatically assigns an IP address to the camera IP addresses are selected from those belonging to the same sub network as the computer running the Camera Installer not assigned to other devices To detect and install the cameras automatically the user should press the Install Camera button The installer will find configure and verify the operability of the cameras and r...

Page 25: ...ced mode has an expanded function set that is usually invisible Users can click Show Advanced Features to make it visible and click again to hide it Advanced mode provides the following set up functions Find Cameras function searches for all cameras present accessible by the broadcast request It will also attempt to find previously installed cameras and set the status to Installed locked so that f...

Page 26: ...and configure the camera Edit Selected function allows editing the selected camera s IP address and camera description Add Remote Units function allows adding a camera manually Feature is designed to install a camera on another sub net that is not reachable by broadcasting This feature should only be used if the camera s MAC and IP addresses are known and connectivity has been verified Save Exit f...

Page 27: ...ed the Video System can be activated by clicking on the Run button in the Application Manager If Hide is selected the application will be placed onto the system tray of the Windows taskbar The main screen for the Video System interface is shown below EX85 Video System ...

Page 28: ... camera will be marked with a red cross Displays the Settings menu see below Enables full screen display of video Each icon selects a different display format Formats for a single camera to a maximum of 13 cameras are possible Displays the Archive control settings Takes a snapshot of live video or archive The snapshot is taken from the camera highlighted in the installed cameras drop down list To ...

Page 29: ...rcent The rest of the LED bars show network usage of each camera Values shown are relative to the camera using the most bandwidth Selecting Full Reduced Resolution and Zoom Images and video can be displayed at full or reduced resolutions Each camera image can be expanded to a full resolution display by left double clicking on the image Full resolution can be scaled back to the reduced resolution b...

Page 30: ...g in and out is performed by pressing the Page Up and Page Down on the keyboard or by scrolling the mouse wheel if possible Panning of the zoomed area is accomplished by dragging the zoom view outline across the overall image with the mouse or by using the keyboard arrow keys A maximum of four independent live zoom windows can be opened per camera ...

Page 31: ...toolbar The Settings menu is the top level menu for all settings provided in the Video System Selecting one of the menu items opens a lower level menu containing further settings and options The settings menu is shown in the figure below Some of the lower level menus are discussed below ...

Page 32: ...r at the respective frequency Low Light Mode options adjusting exposure times during low light conditions i High Speed enables shortest exposure times between 1 and 10ms This option eliminates motion blur but may result in a darker image ii Speed enables short exposure times between 10ms and 80ms iii Balanced enables medium duration exposures between 20ms to 80ms iv Quality enables longer exposure...

Page 33: ... 27 Single Capture option halts camera from sending images unless externally triggered from software ...

Page 34: ...sharpness Saturation adjusts image saturation Red adjusts the red tint This setting changes the target the camera s automatic white balance The camera may take 20 30 seconds to fully adjust Blue adjusts the blue tint This setting changes the target the camera s automatic white balance The camera may take 20 30 seconds to fully adjust Frame Rate adjusts the rate at which the computer requests image...

Page 35: ... 29 Image Quality Adjustment Window ...

Page 36: ...d mark motion or Save only motion options are selected The enabled disabled status is displayed in the bottom right corner of the Motion Settings window Privacy masking can also be set up to block motion detection in selected zones Options for setting motion detection are the following Sensitivity options to adjust motion detection i Level adjusts sensitivity to inter frame brightness change trigg...

Page 37: ...of the archival directory should be the same for all cameras however it is possible to specify different locations for each camera Advanced Displays advanced options for camera functionality Don t update sensor window determines how changes to the images size are performed by the Video System software or at the camera Enabling this option helps to avoid conflicts when multiple users are directly v...

Page 38: ... continue running Video System application at the top priority level in the Windows Task Manger after the application has been minimized and placed onto the system tray Show motion option to mark areas of the image where motion was detected Use double packets option to use data packets with 2904 bytes instead of regular 1450 bytes for image transmission This allows for increased image transmission...

Page 39: ...built in web server allowing the camera and archives to be viewed remotely Day Night Displays option for controlling the day night modes of the camera Three options are available Automatic enables the camera to automatically switch from the day to night modes and back based on the threshold settings Day enables day mode Night enables night mode Threshold adjustments adjusts the parameters for auto...

Page 40: ...hives ii Photo enables access to snapshopts taken with the camera Default snapshots location is C Program Files Video Surveillance photo Photo enables saving and printing individual snapshots as well as browsing i Save takes a snapshot of live video and saves it in the snapshot folder The snapshot is taken from the camera which is highlighted in the drop down list of installed cameras ii Save Prin...

Page 41: ...hine ini located in the installation directory vi Video displays live video in full screen mode Hide minimizes the Video System application and hides it in the Windows system tray Log off logs off the current user Exit exits the Video System application About shows the version of the Video System software and additional information for each of the installed camera s including revision of firmware ...

Page 42: ...are field upgradeable Firmware Loader is the utility for upgrading the camera s firmware and or hardware Note IT IS RECOMMENDED THAT THE USER RUNS CAMERA INSTALLER IMMEDIATELY PRIOR TO RUNNING THE FIRMWARE LOADER To upgrade do the following 1 Click Find Cameras Wait for a few minutes 2 Select cameras to upgrade Check the box 3 Click upgrade firmware and choose firmware upgrade file name with fwupd...

Page 43: ... 37 DEFAULT CAMERA SETTINGS The camera s settings can be programmed via the supplied software The screen will show the following window See page 36 for screen shot ...

Page 44: ... 38 Default Camera Settings ...

Page 45: ...nee point at 85 Lighting Adjusts the camera s Auto exposure to compensate for indoor lighting Low Light Mode High Speed Speed Balanced Quality Moon Light AE on off Sets the shutter speed Exposure can be set in the range 1 10msecs Maximizes video gain with shutter 40msecs Maximizes video gain with shutter 80msecs Maximizes video gain with shutter 200msecs Exposure can be set up to 500msecs Allows A...

Page 46: ...mera lenses Make sure the foam is snug and as close to the faceplate viewing window as possible and the photocell is secure with an unobstructed view Attach the window faceplate and the rear cover to the camera housing Tighten the four bolts Tighten the camera s adjustable mounting bracket after the desired viewing angle has been determined Power up the camera and check its operation ...

Page 47: ...ewer software Check the input power connections at the terminal block ensuring no wires are loose The supply range is 12 24V AC DC Measure the voltage at the terminal block Ensure server can find camera use find camera function If still no video contact BOSCH Service Center See rear page of this manual for contact information ...

Page 48: ...re Follow directions given in Section 5 Check iris is fully open Using viewer software check Auto Exposure AE function is enabled Using viewer software check shutter settings and increase if necessary Using viewer software check shutter settings and reduce if necessary ...

Page 49: ...e a faint red glow when ON Aim the LEDs directly at an IR sensitive camera or use a mirror to see the lights through the EX85 camera or wait for the LEDs to warm up two minutes LEDs are not turning OFF when sufficient ambient light is present Using the viewer software adjust the switch at and toggle guard ...

Page 50: ... 44 16 MOUNTING HOLES DIAGRAM All dimensions expressed in millimeters 1 59 X 3 38 in inches ...

Page 51: ...W Max Maximum Current 2 Amps Input Voltage 24VAC Enclosure housing Aluminum casting Viewing Window Glass Dimensions 130mm H 5 12 134 5mm W 5 30 212mm L 8 35 Operational Temperatures 50 0 C to 50 0 C Weight 2 2kg 4 9 lbs Subject to change without notice ...

Page 52: ...rica Bosch Security Systems B V P O Box 80002 5600 JB Eindhoven The Netherlands Phone 31 40 2577 284 Fax 31 40 2577 330 emea securitysystems bosch com www boschsecurity com Asia Pacific Bosch Security Systems Pte Ltd 38C Jalan Pemimpin Singapore 577180 Phone 65 6319 3450 Fax 65 6319 3499 apr securitysystems bosch com www boschsecurity com Bosch Security Systems Inc 2009 Data subject to change with...

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