55
en
Simple troubleshooting
Problem
Cause
Solution
Coffee is too “bitter”.
Coffee is ground too finely.
Preground coffee is too fine.
Adjust the grinding level to a
coarser setting. Use a coarser
ground coffee.
Unsuitable type of coffee.
Change the type of coffee.
Coffee tastes burnt.
The brewing temperature is
too high.
Reduce the temperature, see
the section “Drink adjustment”.
Coffee is ground too finely.
Preground coffee is too fine.
Adjust the grinding level to a
coarser setting. Use a coarser
ground coffee.
Unsuitable type of coffee.
Change the type of coffee.
Coffee is too “weak”.
Coffee strength selected is too
weak.
Raise the strength of the
coffee, see the section “Drink
adjustment”.
Ground coffee jammed in the
coffee drawer.
Remove the ground coffee
drawer, clean and dry
thoroughly.
Ground coffee sticks in
the coffee drawer.
Ground coffee sticks together. Do not press the ground coffee
firmly into the coffee drawer.
Coffee drawer is damp.
Remove the ground coffee
drawer, clean and dry
thoroughly.
The water filter does not
stay in position in the
water tank.
The water filter is not mounted
correctly.
Firmly press the water filter
straight down into the tank
connection.
Bean container sticks
when inserting.
There are beans in the
housing.
Remove the beans.
The coffee grounds are
not compact and are too
wet.
The grinding setting is too fine
or too coarse, or not enough
ground coffee has been used.
Adjust the grinding unit to a
coarser or finer setting, or use
2 level measuring spoons of
ground coffee.
Grinding level adjustment
is stiff.
Too many beans in the
grinding unit.
Dispensing a drink from
coffee beans. Only make any
sub sequent changes to the
grinding level in small steps.
Brewing unit cannot be
inserted.
Brewing unit is in the wrong
position.
Insert the brewing unit
according to the instructions,
see the section “Cleaning the
brewing unit”.
Brewing unit is locked.
Unlock the brewing unit, see
the section “Cleaning the
brewing unit”.
Protective cover of the
brewing unit cannot be
properly attached.
Brewing unit is not locked.
Lock the brewing unit, see the
section “Cleaning the brewing
unit”.
