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Carephone 62

Scope of Delivery | en

Bosch Security Systems

User Manual

F.01U.141.162 | V3 | 2012.11

Scope of Delivery

Carephone 62 including a rechargeable backup battery

Wireless transmitter (battery included), with necklace and

bracelet accessories

Power supply unit

Phone or network cable, optionally with a country-specific

telephone plug

Quick user guide

Quick programming guide

User manual

rephone 62

User M

anual

Notruf
Emergency call
Appel d'urgence
Alarm oproep

Funknotruf
Pendant alarm
Alarme médaillon
Handzender alarm

Alarm stoppen
Cancel alarm
Stop
Alarm stoppen

Abmelden
Away
Absence
Afmelden

Tagestaste
Daily button
Présence Vie
Activiteitscontrole

Anmelden
Home
Présence
Aanmelden

Carephone 62

Kurzprogrammieranleitung

Quick Programming Guide

Verkorte Programmering

Guide de paramétrage rapide

1
4

A
D
R

0
B

9
#

Carephone 62

CRS-H62-PQG

CAUTION!

To reduce risk of fire and electric shock, replace only with

identical components and parts.

Summary of Contents for Carephone 62

Page 1: ...Carephone 62 CRS H62M GB F 01U 141 162 V3 2012 11 en User Manual ...

Page 2: ......

Page 3: ... Daily button 10 4 5 Sign in sign out button 10 4 6 Device acknowledgments 11 4 6 1 Light signals 11 4 6 2 Local voice announcements from the unit 12 4 6 3 Error messages 13 5 Installation 14 5 1 Installation recommendations 14 5 2 Placing the Carephone 62 14 5 3 Connecting the Carephone 62 15 5 3 1 PSTN or GSM connection 15 5 3 2 IP connection 16 5 3 3 VoIP connection 16 5 3 4 Connection configur...

Page 4: ... and loudspeaker connection 33 7 5 microSD memory card 33 7 5 1 Installing the microSD memory card 34 7 5 2 Programming with the microSD memory card 36 8 Operation 38 8 1 Emergency Call to a Monitoring Centre 38 8 2 Emergency Call to a Private Phone 38 8 3 Taking Phone Calls 40 8 4 Test instructions 40 9 Maintenance 41 9 1 Cleaning 41 9 2 Battery disposal 41 9 3 Replacing the backup battery 42 A A...

Page 5: ...telephones This will impair the reception of signals from the wireless transmitter Use only original equipment for cables and power supply Any other power adapter could damage the unit Electrolytes or gases may be emitted from the battery should it leak under exceptional circumstances If this happens deactivate the unit by isolating it from the phone network and power supply Battery replacement mu...

Page 6: ...ic operating modes 1 The Carephone 62 is part of a social alarm system that consists of a monitoring centre that can be reached at any time and the Carephone itself Calls are sent to this monitoring centre 2 The unit is operated as a standalone unit in which case emergency calls will be sent to private phones The Carephone 62 provides connections for an external microphone and an external loudspea...

Page 7: ...l Carephone 62 User M anual Notruf Emergency call Appel d urgence Alarm oproep Funknotruf Pendant alarm Alarme médaillon Handzender alarm Alarm stoppen Cancel alarm Stop Alarm stoppen Abmelden Away Absence Afmelden Tagestaste Daily button Présence Vie Activiteitscontrole Anmelden Home Présence Aanmelden Carephone 62 en de fr nl Kurzprogrammieranleitung Quick Programming Guide Verkorte Programmerin...

Page 8: ...ption 1 Red emergency call button 2 Cancel Action button 3 Sign in sign out button 4 Daily button 4 2 Emergency call button If you require help press the red emergency call button to initiate a call The call will be answered either by a person at the monitoring centre or a private individual according to the programmed telephone number ...

Page 9: ...ammed If you press the button and hold it for at least 2 seconds the unit dials a call number that has been programmed for the service call and you hear the announcement service call 4 3 2 Action button Direct call The Action button can be used to make a direct call When the Action button is pressed the Carephone 62 makes one single call to an analog telephone destination In case of a call sent by...

Page 10: ... daily button is also used for presence marking by staff press 2 seconds upon arrival press shortly upon departure 4 5 Sign in sign out button Pressing the sign in sign out button tells the unit whether you are currently at home or not Sign out When you leave home press the sign in sign out button You hear the announcement sign out The activity monitor is temporarily disabled Sign in When you retu...

Page 11: ...links 0 5 s Lamp blinks fast 0 5 s Lamp flashes 0 1 s Status Description or Action Yellow Green Blue Red Initialization After power on Error Error message is announced once Press Action button to repeat Standby normal mode Unit is in standby Standby battery operation Standby mode with the Action button set as service button Pre alarm Cancel with Action button Connection Establish connection Speak ...

Page 12: ... is inactive Signed out battery operation Signed in normal mode Activity monitor is active Press the daily button every day Signed in battery operation Active time frame normal mode Press the daily button now Active time frame battery operation Pre alarm activity monitor Cancel with the daily button Sign in by staff Status Description or Action Yellow Green Blue Red Voice announcement Meaning Emer...

Page 13: ... 1 to 10 Sign in When the sign in sign out button is pressed Sign out When the sign in sign out button is pressed Activity monitor press yellow button please Message before the activity monitor expires Press the daily button to reset Activity monitor reset When the daily button is pressed before the end of the time frame Alarm input When the external alarm input is activated Voice announcement Mea...

Page 14: ...eway place them at least 1 m from each other When using wireless speakers next to the Carephone 62 place them at least 4 m away Be aware that some loudspeakers if they use the same frequency as the Carephone 62 could influence the radio reception Construction materials affect the range of the transmitter For example concrete walls with steel reinforcements hamper the radio signal more than a brick...

Page 15: ...he cords through the cable channels and through the opening on the back of the unit 2 Fit the plug of the telephone cord into the socket of your telephone outlet or GSM gateway 3 Insert the plug of the main power adapter into the socket 2 on the Carephone 62 4 Plug the power adapter into the line power outlet All the indicator lamps light up for approx 2 seconds this is a battery test The unit off...

Page 16: ...ephone 62 and the backup battery remove the power plug from the unit NOTICE The backup battery will now charge up The specified standby time is available when the battery is fully charged after 16 hours If the Carephone 62 is stored and disconnected connect it to the main power supply at least once every 6 months to allow the battery to charge NOTICE In the event of an emergency the unit must be a...

Page 17: ...programming with the keyboard Use the integrated keyboard to program the unit Programming with a microSD memory card See Section 7 5 microSD memory card page 33 Remote programming from a monitoring centre Connect the Carephone 62 to the monitoring centre by pressing the emergency call button The monitoring centre can now download parameters to your Carephone 62 NOTICE Correct programming of the Ca...

Page 18: ...ication Number PIN The PIN factory setting is 246810 If the PIN is entered correctly the unit announces Selection 3 On the keyboard enter the programming step you wish to change The steps can be carried out in any order 4 Enter the new setting as required 5 Press C to confirm your entries The Carephone 62 automatically goes to the next programming step or substep 6 To leave the programming mode pr...

Page 19: ...g of the programming mode The Carephone 62 announces Selection Terminate programming The Carephone 62 announces Setup ended Programming also terminates automatically if no entries are made for 10 minutes 0 to 9 Enter the programming data P The Carephone 62 announces the programming step s number and current setting R Reset the Carephone 62 It will then emit a beep All pending alarms calls are canc...

Page 20: ...ll number you must enter the protocol 0 monitoring centre protocols RB2000 RB2000E ANT 1 monitoring centre TTnew protocol 3 monitoring centre CPC protocol 4 to phone with acknowledgement 5 to phone without acknowledgement only for direct call 7 monitoring centre BS8521 protocol 9 monitoring centre RBIP protocol The Carephone 62 goes automatically to the next programming step and you can enter the ...

Page 21: ...e monitoring centre if the Carephone 62 does not receive this signal at least once a week 0 off 1 on Default value is 0 26 Call back waiting time The call back function enables the help provider or monitoring centre to terminate an alarm after having acknowledged it The Carephone must be called back or the Action button must be pressed after an alarm has been acknowledged Define the waiting time a...

Page 22: ...aling device is activated to advise the user that he or she is through to the monitoring centre the centre is listening If the user now presses the emergency call button again the message emergency call is sent to the monitoring centre If the stop button is pressed then the recorded message e g everything is okay is sent to the monitoring centre 0 off 1 on see also programming step 72 Default valu...

Page 23: ...vailable through keyboard programming 40 Activity monitor The time for the activity monitor can be set between 15 minutes and 31 hours in steps of 15 minutes a Enter the number of hours example 24 for 24 hours b Press C to confirm c Enter 0 for 0 min 1 for 15 min 2 for 30 min and 3 for 45 min d Press C to confirm Programming 00 0 hours and 0 minutes deactivates the activity monitor Programming 99 ...

Page 24: ...utomatic test call radio jamming radio transmission monitoring transmitter battery low Choose which destination numbers 1 to 10 are associated with each alarm type call sequence If no destination number is entered then all programmed call numbers will be called It is not possible to have the same destination number twice 58 registration call presence marking service done Registration call after an...

Page 25: ... This step is used to program the default volume as well as the maximum and minimum settings The default volume is the volume at which the monitoring centre communicates via the Carephone 62 Minimum setting is low volume Maximum setting is high volume Both can be adjusted by the monitoring centre during a call Use settings 1 to 8 to program these three volumes Default values are 4 6 and 2 63 Acous...

Page 26: ...ion button can be configured differently according to your needs 0 off 1 service button direct call e g service call to a monitoring centre or direct call to a relative 3 activate relay output e g a door opener Default value is 0 72 Activate output The Carephone 62 provides a potential free relay output with a normally open switch contact The way the output reacts can be programmed 0 off 1 speak l...

Page 27: ...ms When this is activated the loudspeaker of the Carephone 62 is turned off Only the microphone remains active 0 off 1 on Default value is 0 75 Individual PIN code The Carephone 62 is delivered with the factory setting 246810 for the PIN code It is recommended not to change this code If you need to change this code take care to write it down to find it easily The PIN code is reset when resetting t...

Page 28: ... the call sequence as a second parameter First press A to delete the current value then choose which call numbers 1 to 10 are associated with this alarm function 8 output assigned in programming step 72 9 fire alarm B motion detection D extended programming access to these parameters with a microSD memory card or remote programming 91 99 90 Registering wireless transmitters Up to 10 wireless trans...

Page 29: ...itter Press C to confirm The code number of the wireless transmitter is registered in Selection 91 erasing the previous code number Easy wireless transmitter registering with top cover installed Press buttons Yellow Green together for at least two seconds The unit waits for a wireless signal Press the button of the wireless transmitter The unit acknowledges with a beep Press the button of the same...

Page 30: ...rephone 62 into test mode Pressing the wireless transmitter or the emergency call button generates an acoustical signal without starting an alarm Enter test mode Press P and A together for at least one second The Carephone 62 announces test Press 9 0 and C During 3 minutes the red lamp flashes every two seconds and the Carephone 62 emits a short beep every five seconds Press the button of a regist...

Page 31: ...radio button x x being the number of the transmitter and the call is activated An emergency call made by mistake can be cancelled during the pre alarm by pressing the Action button on the Carephone 62 7 2 Wireless detectors Up to 10 wireless detectors such as a smoke detector or a motion detector can be registered in the Carephone 62 These detectors must be registered according to programming step...

Page 32: ... connected using a cord with an RJ45 plug Explanation of the pin functions NOTICE Before you install and connect an external wired device disconnect the Carephone 62 from the telephone line and power supply Pin view RJ45 plug Function Pin 1 do not connect Pin 2 external input GND Pin 3 do not connect Pin 4 not used Pin 5 relay output NC normally closed Pin 6 relay output C common Pin 7 relay outpu...

Page 33: ...nd remove the battery pack cover to access the compartment Locate the sockets of the microphone 1 and loudspeaker 2 and plug in the corresponding jacks Fasten the cables into the channels on the battery pack cover 7 5 microSD memory card The Carephone 62 can be equipped with a microSD memory card to perform a fast and easy programming First install the microSD memory card 1 2 NOTICE Use only a mic...

Page 34: ...e unit to access to the connection compartment The location of the microSD port is indicated in the following diagram 3 Take the microSD memory card in the hand and place it with the contacts facing you as on the drawing CAUTION When inserting or removing the microSD memory card make sure that the power supply unit is disconnected from the socket on the back of the Carephone 62 See Section 5 3 1 P...

Page 35: ...el the mechanism has clutched it 5 Insert the plug of the power supply unit from the socket on the Carephone 62 6 Perform the programming action that you wish See Section 7 5 2 Programming with the microSD memory card page 36 7 When you are finished and wish to remove the microSD memory card remove the plug of the power supply unit from the socket on the Carephone 62 ...

Page 36: ...oSD memory card to the Carephone 62 NOTICE Before programming with the microSD memory card make sure that the Carephone 62 is connected to the mains with the power supply unit NOTICE Before reading from the microSD memory card make sure that it contains a file Before writing to the microSD memory card make sure that it is not write protected Existing files with same names will be overwritten Funct...

Page 37: ...eps and the corresponding settings are copied into a file on the microSD memory card When it has finished the unit beeps again and returns to standby Function Press together for at least 2 seconds Write factory settings P D and 1 Write user settings P D and 2 Write the event history the last 500 events within the Carephone 62 are copied into a file on the microSD memory card P D and 3 ...

Page 38: ...ll How the emergency call is received on a private phone line 1 Initiate an emergency call with the Carephone 62 or the wireless transmitter 2 The emergency call is sent 3 The person picks up the phone 4 The Carephone 62 announces immediately call call to the person rendering assistance 5 This is followed by an announcement telling the person how the emergency call was made e g with the emergency ...

Page 39: ...e destination number programmed into the Carephone 62 it will call again that same number NOTICE Instead of the subscriber number a personal message can be recorded e g This is Mrs Brown s emergency call unit see Section 6 2 4 Programming steps page 19 Key Function 0 Terminate and acknowledge the call 1 Extend the call by another 3 minutes 2 Repeat the alarm message 3 Speak with normal volume to t...

Page 40: ... press the emergency call button again Taking phone calls with the wireless transmitter To take a phone call with the wireless transmitter press the button of your wireless transmitter when the phone rings To terminate the call press the button of your wireless transmitter again 8 4 Test instructions Make sure to perform a test regularly by sending a manual test alarm with the wireless transmitter...

Page 41: ... the unit housing The surface of the housing can be damaged by abrasive products or products containing alcohol cleaning products containing alcohol or vinegar cleaning products for glass or plastics disinfectants except Incidur methylated spirits petroleum ether other aggressive agents If necessary remove the top cover of the Carephone 62 and clean the spaces in between the buttons For cleaning p...

Page 42: ...ery The backup battery of the Carephone 62 has a limited operating life and should be replaced after 3 years To replace the battery 1 Disconnect the power cord from the unit 2 Disconnect the plug of the backup battery from the Carephone 3 Release the battery pack cover from the two clips by levering up with a screwdriver ...

Page 43: ...tenance en 43 Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 4 Open the battery pack cover 5 Lever off the battery with a screwdriver and release it from the two braces Pull it out gently from its location ...

Page 44: ...3 2012 11 User Manual Bosch Security Systems 6 Place the new battery with one brace engaged 7 Push the side of the new battery over the other brace until it is clipped 8 Push on the end of the new battery to place it precisely into its location 1 2 ...

Page 45: ... 01U 141 162 V3 2012 11 9 Connect the plug of the backup battery into the socket The plug can be reversed 10 Close the battery pack cover NOTICE In order to reach the maximum battery capacity the battery has to be discharged and re charged 2 to 3 times before first use ...

Page 46: ...mum 30 hours with one 30 minute call Values at date of purchase and a fully charged battery Current consumption approx 95 mA standby with power supply approx 12 mA standby in battery operation Phone line connection PSTN Dial mode Tone dial Frequency 869 2125 MHz Receiver complies with class 1 as specified in EN 300220 1 V2 1 1 Protection class IP32 IP30 wall mounting IP67 wireless transmitter Envi...

Page 47: ... with a PC microSD memory card 2 GB maximum capacity Sandisk or Kingston remote programming from monitoring centre separate configuration manager protected by PIN Inputs and outputs 1 input and 1 relay output max 30 VDC Serial connection IP connection optional microSD port 3 5 mm jack external loudspeaker and microphone GSM gateway optional CE Directives CE R TTE 1999 5 EC LVD 73 23 EEC EMC 89 336...

Page 48: ...ial alarm calls in Europe We Bosch Security Systems declare that the above mentioned products are manufactured in compliance with EU Directives 5 1999 EC LVD 73 23 EEC EMC 89 336 EEC A 3 Wall mounting For wall mounting you will need two screws with a shank diameter of less than 5 mm and a head diameter between 7 and 9 mm and two suitable wall plugs 1 Position the plugs and screws so that the dista...

Page 49: ...arephone 62 en 49 Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 A 4 Drilling template The drilling template can be used if this document is printed to the correct scale DIN A5 148 x 210 mm ...

Page 50: ...50 en Carephone 62 F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems This page is left intentionally blank ...

Page 51: ...Carephone 62 en 51 Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 This page is left intentionally blank ...

Page 52: ... impaired 0 off 1 on 0 30 Device number 1 2 4 8 31 Sign in sign out 0 without call 1 with call 0 32 Call progress tones audible 0 not audible 1 audible 0 33 Speak Listen command audible 0 not audible 1 audible 1 34 Personal voice recording max 6 seconds 40 Activity monitor 0 31 hours 0 3 x 15 min 00 Off 99 time frame set by the monitoring center 0 0 0 4 7 4 0min 5 15min 6 30min 7 45min for automat...

Page 53: ...activation 7 speak listen connection 8 pre alarm 9 pre alarm and speak listen connection enter the call destinations 0 to 9 respective call destination 0 means destination number 10 clear with A it is not possible to have the same destination number twice steps 50 to 57 if no destination number is entered call all numbers step 58 if no destination number is entered no call is made 73 Assign input ...

Page 54: ...54 en Carephone 62 F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems This page is left intentionally blank ...

Page 55: ...ng 29 Emergency call button 8 H Hear speech impaired 22 I Incoming call recognition 25 Individual PIN code 27 IP Module 24 L Language selection 19 Light signals 11 Loudspeaker volume 25 N Number of announcements when calling a telephone 24 P Personal voice recording 23 Pre alarm time 27 Presence marking 10 21 R Radio jamming 19 Radio transmission monitoring 21 Registering wireless transmitters 28 ...

Page 56: ...56 en Index Carephone 62 F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems ...

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Page 60: ...Bosch Security Systems Robert Bosch Ring 5 85630 Grasbrunn Germany www boschsecurity com Bosch Security Systems 2012 ...

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