Problem
Solution
Camera is not working
properly (including
wrong position of
camera).
- Power-cycle the camera and
power supply, or reset the camera
using the configuration menu [Main
> System > Reboot].
- Check the connection of the
power cable and the status of the
camera.
- Initialize the camera [Main >
System > Initialize].
- Check the power rating of the
power supply.
- Measure the voltage at the camera
(since there could be a drop in
voltage due cable length). The
power consumption increases
when the camera is moving
(especially at high speed) and
when the heater is on. The voltage
at the camera should always be
24VAC (+/- 10%).
The communication
between controller and
camera (via RS-485
cable) is not working
properly.
- Check that the RS-485 cable is
connected correctly.
- Check the ID/Protocol/Baud rate/
Termination setting.
78
en | Troubleshooting
AUTDOME 4000 Mini
PTZ Dome
2013.4 | |
Bosch Security Systems, Inc.
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