Faults
165
Tronic 1000 T | Tronic 2000 T – 6721831855 (2021/03)
Table 8
Faults
Problem
Cause
Solution
Co
ld
water
Ver
y hot water
In
suffic
ient cap
acity
Conti
n
uo
us
wat
er
leakag
e f
rom the pressu
re relief v
al
ve
Ru
st-
co
lor
ed
w
ate
r
Water with a bad odour
N
o
is
es
in
th
e D
H
W t
an
k
X
Overvoltage or the safety switch was triggered
(performance too high).
▶ Check whether the electrical connection that the
device is connected to is sufficient for the power
supply.
X X
Incorrect temperature set by the thermostat.
▶ Adjust the thermostat.
X
Thermostat safety cut-out triggered.
▶ Replace the thermostat or install a new one.
X
Defective heating element.
▶ Replace the heating element.
X
Incorrect operation of the thermostat.
▶ Replace the thermostat or install a new one.
X
X X
X Scale on the appliance and/or the safety assembly. ▶ Remove scale.
▶ If necessary replace the safety assembly.
X X
X Water pressure in the system.
▶ Check the system water pressure.
▶ If necessary, install a pressure reducer.
X
X Capacity of the water supply network
▶ Check pipework.
X
Corrosion of the DHW tank.
▶ Drain the DHW tank and check the internal wall
for corrosion.
▶ Replace the magnesium anode.
X
Bacterial contamination.
▶ Drain the DHW tank and clean it.
▶ Disinfect the DHW tank.
X
The appliance capacity does not meet
requirements.
▶ Replace this with another product that has
sufficient capacity.
