Pans do not become
hot and appears in
the display.
The induction cooktop
or a cooking zone has
turned itself off
unexpectedly, a tone
sounds and an error
code is displayed
(typically alternating
with one or two digits
in the cooking timer
display).
The induction cooktop cannot
detect the pan because it is not
suitable for induction cooking.
The induction cooktop cannot
detect the pan because it is too
small for the cooking zone or
not properly centered on it.
Technical fault.
Use cookware suitable for induction
cooking. See section ‘Choosing the
right cookware’.
Centre the pan and make sure that
its base matches the size of the
cooking zone.
Please note down the error letters
and numbers, switchthe power to the
induction cooktop off at the wall, and
contact a qualified technician.
TROUBLESHOOTING
If an abnormality comes up, the induction cooktop will enter the protective state
automatically and display corresponding protective codes:
The above are the judgment and inspection of common failures.
Please do not disassemble the unit by yourself to avoid any dangers and
damages to the induction cooktop.
Temperature sensor failure. Please contact the supplier.
E4/E5
E7/E8
E2/E3
E6/E9
Temperature sensor of the
IGBT failure.
Abnormal supply voltage.
Bad induction cooktop heat
radiation.
Please contact the supplier.
Please inspect whether power supply
is normal. Power on after the power
supply is normal.
Please restart after the induction
cooktop cools down.
What to do
Possible causes
Problem
25