Bolva S58U18, User Manual

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Troubleshooting Network Connection Issues
Troubleshooting Network Connection Issues
If you experience any of the problems below while using the product, please check the following:
There may be no problem with the product.
You can check the network connection status as shown below.

→ →
Connection
→
Network Connection Settings
→
Wired Connection (Ethernet)

→ →
Connection
→
Network Connection Settings
→
Wi-Fi Connection
→
Advanced Wi-Fi
Settings
When X appears next to TV

Check the TV or the AP (Router).

Check the connection status of the TV, AP (Router) and cable modem.

Power off and power on in the following order;
1.
Turn your cable modem off and back on, and wait for the device to reset.
2. Turn the wired/wireless router off and back on, and wait for the device to reset.
Turn the TV off and on.

If you want to establish a wired LAN connection, check whether an IP address can be obtained from your
router properly. If you are setting up your network manually, check whether all settings are correct.

If you want to establish a wireless connection, check the following points as well.
Set your router’s SSID (network name) or wireless channel.
Set your router’s security key.
If you can't complete this setting, refer to the router's user manual and the instructions provided by your
Internet provider. If you are still unable to establish your configuration, consult your router’s manufacturer or
your Internet service provider.

If you are using a static IP, enter the IP directly.
When X appears next to Gateway

Check the AP (Router) or consult your Internet service provider.

Unplug the router/cable modem from the wall outlet, wait 10 seconds and reconnect it.

Initialize (Reset) the AP (Router) or cable modem.

Check the AP (Router) manufacturer’s website to make sure your router has the latest firmware version
installed.

If you can't complete this setting, refer to the router's user manual and the instructions provided by your
Internet provider. If you are still unable to establish your configuration, consult your router’s manufacturer
or your Internet service provider.
DNS
DNS
Troubleshooting
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3.