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Troubleshooting
Problem
Solution
The flash is stuck in the camera
hot shoe.
Make sure that the locking wheel is released (page 11).
The flash is turned on but won’t
fire.
• Make sure that fresh batteries are installed and in the proper
orientation (page 10).
• Make sure the flash is securely attached to the camera (Page 11).
Make sure that the electrical contacts on the foot of the flash are not
dirty. Clean them and try again.
• The flash has entered overheating protection mode. Turn the unit off
for 2–5 minutes to let it cool down (page 13).
There’s a whining sound coming
from the flash.
This is normal and does not indicate a malfunction. When the flash
heats up from continuous use, vibrations inside the unit may cause this
sound. It will dissipate as the unit cools.
