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Appendix H: Warranty
Boca Research, Inc. (BRI) warrants to the original buyer of this BRI product that the
hardware is free of defects in materials and workmanship for a period of five (5) years
from the date of purchase from BRI or an authorized dealer (“the Warranty Period”).
Should the product fail to be in working order at any time during the five-year period,
BRI, will at its option, repair or replace this product as described below, provided that in
BRI’s sole determination the part or product has not been abused, misused, repaired, or
modified.
All products will be serviced and returned via ground at no charge to customers.
All returns for limited warranty service require a Return Merchandise Authorization
(RMA). All customers are required to demonstrate proof of purchase when requesting an
RMA. The period of warranty commences on the date of purchase. A dated copy of the
sales slip must be included with the returned merchandise.
Products which require Limited Warranty service during the warranty period should be
delivered to BRI at the address in the Appendix (Servicing Your Boca Product) with
proof of purchase, copy of canceled check (if any), and the Return Merchandise
Authorization (RMA) number provided by BRI Technical Support. Refer to the
Appendix in this manual. Replacement parts or complete products will be furnished on
an exchange basis only. Replaced parts and/or products become the property of BRI.
If the returned product is sent by mail, the purchaser agrees to prepay shipping charges,
insure the product or assume the risk of loss or damage which may occur in transit, and
to use a shipping container equivalent to the original packaging. BRI does not make any
warranties in respect to the product, either expressed or implied, including no implied
warranties of merchantability or fitness for a particular purpose, except as expressly
provided in this agreement. If any labor, repair, or parts replacement is required because
of accident, negligence, misuse, theft, vandalism, fire, water or other peril; or because of
conditions outside of specifications, including, but not limited to, electrical power,
temperature, humidity or dust; or by moving, repair relocation, or alteration not
performed by BRI, or by any other cause other than normal use, the warranty and
maintenance obligations provided herein shall not apply.
BRI SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OR FOR LOSS, DAMAGE, OR EXPENSE DIRECTLY
OR INDIRECTLY ARISING FROM CUSTOMER’S USE OF OR INABILITY TO USE THE
EQUIPMENT EITHER SEPARATELY OR IN COMBINATION WITH OTHER
EQUIPMENT, OR FOR PERSONAL INJURY OR LOSS OR DESTRUCTION OF OTHER
PROPERTY, OR FROM ANY OTHER CAUSE.
This warranty shall not be applicable to the extent that any provision of this warranty is
prohibited by any Federal, state, or municipal law which cannot be preempted. This
warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.
Warranty
