Boca Systems PRO/6, Installation Manual

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My modem is not sending faxes properly with 'XYZ' fax
software.
• If you are using other fax software and you cannot send faxes
properly then install the bundled communications software to
test the modem
• If you can send a fax successfully with bundled software then
the problem is with the other fax software that you are using
• Contact your dealer or distributor of the software for more
information on setup
My modem is not answering calls and connecting properly.
• If your modem is not connecting or answering calls properly,
then try removing ‘all’ devices that are sharing the phone line
with the modem and test your connections again
• Devices such as fax machines, telephone handsets and
answering machines can sometimes cause interference with
your modems performance
• More often than not it may come down to a device sharing
the phone line with the modem that is causing the problem;
such as another fax or phone
My software does not have a modem driver to choose.
• If you have purchased software to use with your modem and
there is no script provided for your modem, then call the Boca
Research BBS. Scripts, Modem Drivers and general Help Files
are available free for download
• If you have Internet access you can FTP the same drivers
from bocaresearch.com using an anonymous login.
Troubleshooting