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BOCA PRO16
Common Questions & Answers
My modem is not responding.
• If your modem is not responding then make sure that all the
cables are firmly plugged into the appropriate ports and
sockets
• If in doubt then remove all the cables and connect them again
ensuring they are all socketed firmly
• Try using another COM Port or try it on another computer
• If you still cannot get a response then contact your dealer for
help
My modem is not dialing out correctly.
• If you are using your modem on a PBX and it is not dialing
out correctly, then check to see whether you are placing the
necessary digit at the beginning of the telephone number. e.g.,
9,028783755 where 9 is requesting an outside line
• Also make sure that the PBX is not digital
My mouse freezes when I load Communications Software.
• The COM ports that the modem and the mouse are on must
be using the same IRQ (interrupt)
• See Before Connecting Your PRO16SA and make sure that your
ports are setup correctly
• If you are unsure of how to configure your ports then check
with your dealer
Summary of Contents for PRO/6
Page 1: ...Installation Guide Product Code PRO16SA...
Page 2: ...2 BOCA PRO16...
Page 83: ......
Page 84: ...Part No 9492 Rev 1 0...
