Blueant OBH-0100, User Manual

Page: 96 / 104

90
CUSTOMER SUPPORT
Placing a service call with BLUEANT
Wireless
If you believe the equipment to have developed a
hardware defect then contact BLUEANT Wireless
Support Group
Prepare for the cal
Have the following information available when you
call, it will greatly assist us in determining the nature
of the problem efficiently.
1. The serial number of your headset found in the
inset of the battery compartment
2. Type and version of operating system you use on
your computer (if problem is computer related)
3. Place and date of purchase
4. List of actions you have taken to resolve the
problem according to the manuals troubleshooting
and FAQ’s
Our experience shows that many problems and
errors can be resolved over the telephone. By
speaking with a BLUEANT Wireless service
assistant we may be able to rectify the problem
immediately.
N.B. BLUEANT Wireless supplies the end user with
customer support for a period of one (1) year from
date of purchase.
BLUEANT Wireless Pty/Ltd offers online support
(URL : http://www.blueant.com.au)
( also be sure to check the website for any
current up to date known problems and
remedies which aren’t in the manual when it
went to print )
BLUEANT Wireless Pty/Ltd offers telephone
support on 1300 669 049
Email all inquiries to: info@blueant.com.au